Diligent vs Onspring

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Our analysts compared Diligent vs Onspring based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Diligent is a cloud-based vulnerability management platform designed to meet modern-day security demands. Integrated risk management capabilities automate the entire process – from discovery and assessment to treatment and documentation. Cover as much ground as possible with clearly delineated risk owners. The governance reviews and flags any issues within a company’s corporate record for immediate remediation.

The compliance management module offers workflows to check for conflicts, fraud, bribery and regulatory noncompliance. Comes with interactive dashboards for real-time updates on current compliance status. It includes an auditing program, internal audit controls, SOX reporting, and IT and performance auditing functionalities. Connect to any data source for complete visibility into related processes.
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Onspring is an end-to-end risk management software that integrates governance, risk and compliance, IT service management, business operations, and regulations and framework. It provides complete visibility into an organization’s risk, policies and compliance status. Built-in automation and workflows help optimize risk detection, remediation and prediction procedures. It saves a lot of time and money, both in terms of company resources and potential noncompliance penalties.

The IT service management module provides visibility into IT activities and mitigates costs with strategic initiatives. The third-party risk management module offers real-time coverage of the supply chain.
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Product Insights

  • Efficient Governance: Simplify governance with real-time access to processes, industry and competitor data, and company-wide communications. 
  • Actionable Data: Find the information to act on ESG promises by collecting and analyzing ESG and sustainability data from a large network. Benchmark company performance against internal and external frameworks to find areas of improvement. 
  • Adaptable Platform: Adapt to the evolving risk landscape by customizing everything from risk libraries and controls to dashboards and reports. Always be prepared for any change. 
  • Promote Workplace Ethics: Discourage unethical and illegal practices by actively monitoring fraud, bribery and noncompliance. 
  • Have Data On Hand: Set up automated workflows to track KPIs and KRIs. Make critical business decisions using consolidated audit data. 
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  • Real-Time Visibility Into Business Operations: Get insights into the condition of critical processes, including supply chain, risk management, IT services and regulatory compliance. 
  • Optimized Task Assignment: Promote accountability by automatically assigning tasks and risk ownerships. Create a clear hierarchical map of who is in charge of what at all times. 
  • Save Money: Predict risk incidents and lapsed contracts with real-time insights. Devise the most cost-effective contract and business strategies. 
  • Streamlined Contract Negotiations: Negotiate contracts in good faith with live analytics on associated third and fourth-party risk data. 
  • Increased Adaptability: Customize the platform to make it suitable for any use case such as location-based auditing, automation, SOX compliance, HR and legal compliance, and more. 
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  • Risk Management: Create a centralized risk register for the entire organization and implement automated workflows to identify, assess and neutralize all recorded risks. 
    • Integrated Risk: Continually integrate and analyze available data sets to address vulnerabilities in real time. Use data visualizations, dashboards and reporting to make data-driven decisions concerning critical threats. Connect existing data to assign risk scores. 
    • Enterprise Risk: The ERM module provides risk detection and response, compliance and reporting capabilities. Use existing best-practice risk and control libraries or customize to keep up with regulatory standards. Improve stakeholder engagement with data visualizations and storyboarding and discover errors, omissions and anomalies. 
    • IT Risk: Access preconfigured workflows to get visibility into exploits and vulnerabilities. Automate repetitive processes and customize existing workflows to adapt to changing needs. 
    • Third-Party Risk: Use storyboards, data visualizations, reports and analytics to identify and prioritize critical risks. Integrate third-party information across the system to streamline contract negotiations. Categorize vendors based on impact, exposure and risk and centralize all data on the inventory of third parties. 
  • Modern Compliance: Perform conflict checks, fraud and bribery inspections, and regulatory non-compliance inspections. Create microlearning resources to provide visibility into compliance and create an ethical workplace atmosphere. 
  • Governance: Conduct digital and in-person board, committee and leadership meetings, and manage entities, subsidiaries and corporate records. Set up custom corporate compensation plans and keep tabs on brand effectiveness and reputation. Automatically flag any issues for immediate resolution. 
  • Audit Management: Set up automated workflows to track KPIs, KRIs, control processes and audit tasks. Customize audits according to the company’s needs. Use data visualization to describe performance to external auditors and regulators. Identify areas of concern and perform remote audits. 
    • Internal Controls: Optimize the control testing process with automated workflows and data integration from third-party apps like Salesforce, SAP and Concur. Consolidate risk data from existing frameworks and external sources to build risk and control libraries. 
    • Financial Reporting: Access plug-and-play dashboards designed for SOX reporting. Run audits, share results and notify stakeholders with a single button. Standardize SOX, UK SOX and J-SOX reporting with pre-existing SOX templates. 
    • IT Audit: Get complete visibility over key IT controls and activities. Eliminate bottlenecks and duplication with automated workflows, best-practice work papers and centrally accessible risk and control libraries. 
    • Performance Audit: Monitor public sector programs for incidents of waste, abuse and transactional fraud. Streamline audits with access to .gov content frameworks and toolkits. 
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  • Process Automation: Set up automated workflows for a range of procedures, including risk assessments, policy updates, control tests and more. 
  • Risk Register: Connect risks, audits, controls and policies in a centrally accessible risk register for real-time insights. 
  • Task Assignment: Assign tasks and risk ownership based on risk scores, urgency and prioritization for optimal risk mitigation. 
  • Security: Create custom groups, roles and users for permission-based access to core processes. 
  • Compliance: Cross-check the compliance of controls against relevant regulatory standards like SOX, GDPR and NERC. 
  • Analytics: Run advanced analytics on internal and residual risks and generate visual reports by history and heat maps. 
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Product Ranking

#39

among all
Risk Management Software

#37

among all
Risk Management Software

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Analyst Rating Summary

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Regulatory Management
Compliance
Policy Management
Risk Management
Audit Management
Reports and Dashboards
Risk Management
Regulatory Management
Policy Management
Operational Risk Management and IT Security

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Diligent
Onspring
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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management And IT Security Platform Capabilities Policy Management Regulatory Management Reports And Dashboards Risk Management Vendor Risk Management 97 97 98 90 81 87 98 100 83 98 73 91 89 86 67 93 64 96 98 100 100 83 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Excellent User Sentiment 57 reviews
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95%
of users recommend this product

Onspring has a 'excellent' User Satisfaction Rating of 95% when considering 57 user reviews from 1 recognized software review sites.

n/a
4.75 (57)

Awards

SelectHub research analysts have evaluated Diligent and concluded it earns best-in-class honors for Regulatory Management.

Regulatory Management Award

Onspring stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Centralized Platform: Provides a single location for managing audits, risks, policies, and incidents, which streamlines workflows and enhances collaboration.
Compliance Management: Offers tools and features to help organizations adhere to industry regulations and internal policies, reducing compliance risks.
Risk Assessment: Enables users to identify, assess, and prioritize risks, facilitating proactive risk mitigation strategies.
Reporting and Analytics: Generates comprehensive reports and dashboards, providing insights into risk and compliance performance.
Third-Party Risk Management: Helps organizations assess and monitor the risks associated with third-party vendors and suppliers.
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Intuitive Interface: Users praise Onspring's user-friendly design, finding it easy to navigate and use for tasks like creating risk assessments and generating reports.
Flexible and Customizable: Users appreciate the ability to tailor Onspring to their specific needs, such as configuring workflows and creating custom fields for risk data.
Strong Reporting Capabilities: Onspring's reporting features are well-regarded, enabling users to easily generate insightful reports on risk data, which aids in decision-making.
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Steep Learning Curve: Diligent's interface can be overwhelming for new users due to its extensive features and functionalities. This complexity can lead to a longer onboarding process and require additional training resources.
Customization Challenges: Adapting Diligent to specific workflows or unique risk management requirements can be difficult. The platform's rigidity may limit flexibility and hinder seamless integration with existing systems or processes.
Cost Considerations: Diligent's pricing structure can be a barrier for smaller organizations or those with budget constraints. The subscription fees and potential additional costs for implementation or support services may require careful financial evaluation.
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Reporting Limitations: Users have expressed frustration with the reporting functionality, citing limitations in customization and the inability to easily extract specific data points for analysis.
User Interface Complexity: The platform's user interface has been described as complex and not intuitive, requiring extensive training to navigate effectively. This complexity can lead to decreased user adoption and productivity.
Limited Flexibility for Risk Assessments: Some users have found the platform's risk assessment capabilities to be somewhat rigid, lacking the flexibility to accommodate unique organizational needs and risk methodologies.
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Diligent emerges as a robust governance, risk, and compliance (GRC) platform, streamlining board management, entity management, and more. Users consistently praise its intuitive interface and user-friendly design, making navigation and adoption seamless for teams of all technical backgrounds. Diligent's strength lies in its comprehensive suite of features, encompassing everything from board meeting management and secure document sharing to real-time collaboration tools and data-driven insights. The platform's ability to centralize critical information and automate routine tasks empowers organizations to enhance efficiency and make informed decisions. Furthermore, Diligent's robust security measures and compliance certifications instill confidence in users regarding data protection and regulatory adherence. However, some users note that Diligent's extensive feature set can initially feel overwhelming, requiring dedicated training and support to fully leverage its capabilities. Additionally, while Diligent offers a range of integrations with third-party applications, some users express a desire for more extensive integration options to further streamline workflows. Cost considerations also arise, as Diligent's pricing structure may pose challenges for smaller organizations or those with limited budgets. Diligent distinguishes itself through its commitment to innovation and customer-centricity. The platform continuously evolves with regular updates and enhancements based on user feedback, ensuring it remains at the forefront of GRC technology. Diligent's dedicated customer support team is highly responsive and knowledgeable, providing timely assistance and guidance to users. This focus on user experience and continuous improvement sets Diligent apart from competitors and fosters long-term customer loyalty. Diligent is best suited for mid-sized to large organizations, particularly those operating in highly regulated industries or with complex governance structures. Its comprehensive features, scalability, and security make it an ideal choice for organizations seeking to enhance GRC practices, improve board effectiveness, and mitigate risks. Diligent's ability to streamline processes, centralize information, and provide data-driven insights empowers organizations to make informed decisions, drive growth, and achieve their strategic objectives.

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Is Onspring the software that will help your business to not only spring forward but also leap ahead of the competition? Users describe Onspring as a flexible and user-friendly platform that excels in centralizing risk management information, making it easier to track and improve processes. For example, users praise Onspring's ability to connect risks to other business operations, such as network management, providing a holistic view of potential vulnerabilities. However, a recurring criticism is the price tag, which some users find steep, especially compared to alternatives like LogicManager or OneTrust. Despite this, users highlight Onspring's no-code environment as a key differentiator, empowering non-technical personnel to build and customize workflows without relying on IT, a factor greatly appreciated by smaller teams with limited IT resources. Ultimately, Onspring appears best suited for organizations, particularly those with lean teams, seeking a comprehensive, customizable, and user-friendly risk management solution, but who are also prepared to make a significant financial investment. However, businesses prioritizing cost-effectiveness might find other options more appealing.

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