Enablon vs ServiceNow GRC
Last Updated:Our analysts compared Enablon vs ServiceNow GRC based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.
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- Increased Efficiency: Enhance operational excellence by monitoring machine data from connected assets in real time.
- Predict Risks: Use machine learning and AI to identify potential threats and risk incidents. Access geo-localized real-time alerts and corrective action plans for recorded risks.
- Maintain Operational Integrity: Automatically identify and track applicable regulatory requirements across all locations, departments and business units.
- Improved Collaboration: Streamline collaborative efforts across multiple departments by centrally storing all risk information, reviews and controls.
- Mobile Access: Provide self-service channels to the workforce for faster and simpler reporting of incidents, near misses, inspections, hazard observations and audits.
- Fortified Business Operations: Keep the business secure at all times with continuous access to a unified data environment. Collaborate on risk reports and make data-driven decisions.
- Real-Time Tracking: Discover threats at the onset by continuously monitoring IT services, high-risk areas and critical business processes.
- Automation-Driven Efficiency: Increase productivity with automated workflows. Reduce errors and omissions and identify the best course of action with AI-assisted analytics.
- Streamlined Communication: Clearly communicate resilience initiatives, controls and policies to the team with dynamic dashboards.
- Faster Troubleshooting: Save the support team’s time and money by solving common tasks with an intelligent chatbot.
- Risk Management: Proactively identify, assess and eliminate risks across all business processes. Streamline operations and anticipate potential disruptions to stay ahead of the curve.
- Consistent Protection: Establish standard risk assessment and evaluation procedures. Implement standard risk form templates for risk registers across all systems.
- Risk Assessment: Perform top-down and bottom-up risk identification procedures. Implement bow-tie analysis to get contextual risk information and risk definitions.
- Key Risk Indicators (KRI): Establish KRIs and tie them with associated risks in the risk register. Monitor key performance indicators and set up risk thresholds.
- Compliance: Comply with risk management frameworks and regulations, including ISO 31000 and COSO.
- Risk Tracking: Automatically track the status of operational risks. Risk owners can take periodic screenshots of active threats to trace their progression.
- Workflows: Perform risk assessments with custom workflows. Risk owners can define role-based validation requirements.
- Incident Management: Track every step of the incident lifecycle with integrated reporting, investigation and remediation modules. Integrate with the TapRooT system to get AI-enabled insights on incident investigations, root causes and potential impact on business processes. Report incidents on the go with the mobile-ready Enablon Go Safety application. Confirm compliance with environment, health and safety regulations such as ISO 45001, OSHA, EPA, RIDDOR, WCB and more.
- Control and Assurance: Leverage standardized policies, procedures, workflows and robust internal controls to guarantee the efficacy, sustainability and quality of administrative operations. Allow control owners and auditors to test internal controls before deployment via simulations. Use the dashboard to centralize information, set up notifications and track control status.
- Insurance and Claims Management: Centrally manage policies, claims and control costs to maximize cost-saving opportunities. Connect insurance coverages and costs to insured assets and risks. Run reports on key performance indicators (KPIs) and TCOIR (Total Cost of Insurable Risk) to anticipate insurance budget and effectiveness. Eliminate data duplication and redundancies.
- Business Continuity: Create a recovery plan optimized for business continuity. Maintain a detailed inventory of critical assets and essential processes. Test crisis scenarios via simulations and adapt them to local circumstances. Automate workflows, task assignments and documentation during a crisis. Simplify communication with a single channel for crisis scenarios.
- Governance and Compliance Management: Integrate the organization’s objectives with compliance requirements. Minimize business disruptions, predict risk events and guarantee corporate reputation with best practice governance frameworks.
- Audit Management: Establish a company-wide audit language with pre-configured, out-of-the-box templates. Access complete audit history to streamline control recommendation and implementation. Auto-populated templates function even when offline.
- Compliance Management: Centralize all information regarding permits, company policies, certificates and regulations for a streamlined compliance management experience. Get a holistic view of compliance posture with reporting dashboards, standardized templates, notifications, heat maps and progress reports.
- Inspection: Simplify the inspection process with automated workflows, standardized documentation and risk identification processes, Leverage purpose-built desktop and mobile applications to increase inspector productivity.
- Document Management: Centrally store the organization’s risk-related documentation. Manage the document life cycle with automated processes, including creation, edit, review, approval and archiving. Track document history and ensure compliance with ISO standards.
- Policy and Compliance: Access tried and tested tools to manage lifecycles, compliance processes and corporate policies.
- Controls Testing: Test controls in real time to identify anomalies and streamline threat detection.
- Policy Lifecycle: Set up automated workflows to review and approve policies throughout their predefined lifecycles. Build a strong compliance framework and include provisions for policy exceptions.
- Control Mapping: Consolidate the testing framework with a map of controls governing policies and regulations.
- Smart Remediation: Leverage AI and machine learning to pursue the best remediation plan.
- Custom Workspaces: Design custom workplaces based on the user’s persona and preferences.
- Risk Management: Monitor high-impact risks to predict any disruptions. Use the dashboard and analytics module to study risk data and trends. Automated workflows review recorded threats and assign ownership and responses based on historical data.
- Mobile App: Remotely track risk activities.
- Risk Register: Store all recorded risk, control and remediation information in a secure and centralized database.
- Risk Scores: Assign risk scores based on qualitative and quantitative risk analysis. Allot risk ownership based on urgency for the sake of business continuity.
- Assessment: Run self-assessment tests to verify the integrity and accuracy of controls and registers.
- Identification: Automatically identify risks and generate appropriate controls based on threat maps and questionnaires.
- Performance Indicators: Run regular tests to identify failing controls in advance.
- Business Continuity: Prepare and test recovery plans for potential disruptions and disasters.
- Impact Analysis: Produce recovery time objectives (RTO) and recovery point objectives (RPO) with business services. Simulate different disasters to compute optimal recovery periods.
- Continuity Planning: Ensure protection and recovery of company personnel and assets in the event of a disaster.
- Crisis Management: Carefully execute business continuity plans and track progress during a crisis.
- Gap Identification: Map the configuration management database (CMDB) to identify gaps in recovery plans.
- Vendor Risk: Get greater visibility over third-party risks with regular assessments, transparent reports, tested remediation and IRM integration. Set up automated correction plans for specific risk areas like bankruptcy, security and delivery.
- Vendor Manager Workspace: Use a single portal to access all third-party risk and performance information. Store vendor data in a centrally accessible portfolio secured with a single sign-on (SSO) authentication.
- Risk Scores: Assess and assign top-down and bottom-up risk scores for all external vendors.
- Tier Management: Categorize vendors in appropriate tiers to assign questionnaires and frequency of assessments.
- Monitoring Framework: Cross-check ratings and scores from content providers against the platform’s assessment data.
- Assessment Management: Access best-practice online assessments for faster and more accurate results.
- Operational Risk: Monitor risks and controls across the system with flexible data and assessments. Use AI and predictive analytics to create and assign remediation strategies to issues.
- Analytics: Analyze risk events to drill deeper into risk posture, hierarchy and exposure.
- Assessment: Run risk assessments on any group, including location, regulation, inherent and residual risk, and auditable unit. Review the effectiveness of mitigation controls.
- Control Assurance: Create and store control test plans in a centralized repository. Test the effectiveness of controls against various crisis scenarios.
- Monitoring: Monitor risk and control indicator data across the platform and automatically alert concerned personnel about anomalies.
- Incident and Loss Capture: Record granular details about incidents, recorded vulnerabilities and near misses, including monetary loss and root cause.
- Continuous Monitoring: Use a system security plan to monitor the risk management framework (RMF) for emerging risks and compliance violations. Automatically mitigate common categories of threats with baseline controls.
- Asset Identification: Leverage CMDB to identify and manage assets in real time.
- Dashboard: Get a live feed of vulnerabilities, security incidents, milestones, configuration failures and action plans directly in the dashboard.
- POA&M Management: Set up a clear plan of action and milestones for responding to ineffective and failing controls.
- Privacy Management: Track privacy risk across multiple business domains to comply with global privacy regulations. Monitor the framework continuously to identify violations faster than the point-in-time approach.
- Framework: Centrally access a database of personal information and existing rules. Import new regulations into a common taxonomy for simpler adoption.
- Response-Triggered Actions: Set up trigger-based assessment responses to apply controls, tag personal information and update processing records.
- Activity Identification: Track processing activities with a record of processing activity (ROPA) or automatically detect changes.
- Policy Management: Create a self-sustaining review and approval process for active policies throughout their lifecycle. Factor in a room for exceptions depending on the compliance posture.
- Assessments: Assess how the company collects, stores and shares personal information.
- Integrations: Access low-code information and use automation to simplify the integration process. Supports custom integrations through REST, SOAP, JSON, JDBC and more.
Product Ranking
#51
among all
Risk Management Software
#53
among all
Risk Management Software
Analyst Rating Summary
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User Sentiment Summary
22 reviews
Enablon has a 'great' User Satisfaction Rating of 81% when considering 22 user reviews from 4 recognized software review sites.
Awards
SelectHub research analysts have evaluated ServiceNow GRC and concluded it earns best-in-class honors for Platform Capabilities and Integration and Extensibility.
Synopsis of User Ratings and Reviews
How do users describe Enablon, and is it truly enabling businesses to effectively manage risk? User reviews from the last year reveal a mixed bag. Enablon shines in its comprehensive features, particularly for large enterprises grappling with compliance, incident management, and risk assessment. Users rave about its ability to streamline workflows, seamlessly transitioning from archaic paper-based systems to efficient electronic ones, and effortlessly integrating legacy applications. The intuitive and user-friendly interface garners praise, enhancing the overall user experience. For instance, one user lauded Enablon's intuitive design, highlighting its ease of use for setting reminders about expiring permits. This feature proves particularly valuable in heavily regulated industries where permit renewals are critical for maintaining operations. However, Enablon's reporting features have room for improvement, with users expressing a desire for more advanced functionalities. Despite this drawback, the platform's robustness, flexibility, and ability to handle complex risk management tasks effectively are highly commended. A case in point is Boeing's Transport Compliance team, which experienced a smoother workflow after integrating their legacy applications into Enablon. This seamless transition underscores Enablon's capacity to adapt to existing systems, a crucial factor for large organizations with established IT infrastructures. In conclusion, Enablon emerges as a solid choice for organizations, particularly large enterprises, seeking to bolster their risk management and compliance processes. Its strengths lie in its comprehensive features, user-friendly interface, and ability to streamline complex workflows. However, potential users should be mindful of its limitations in reporting capabilities. Overall, Enablon proves to be a valuable tool for organizations ready to level up their risk management game, even with areas for improvement.
Imagine a bustling airport control tower, where air traffic controllers efficiently manage the complex comings and goings of countless aircraft. ServiceNow GRC acts as a similar control tower for an organization's governance, risk, and compliance landscape, providing a centralized platform to oversee and orchestrate these critical functions. User reviews from the past year paint a picture of a powerful and comprehensive solution, but one that requires careful consideration before implementation. ServiceNow GRC received praise for its ability to streamline GRC processes, replacing siloed spreadsheets and manual tracking with a unified system. This centralized approach enhances visibility and control, enabling organizations to proactively identify and mitigate risks, ensure compliance with regulations, and make informed decisions based on real-time data. Users also appreciated the platform's scalability and flexibility, allowing it to adapt to the evolving needs of growing businesses. The seamless integration with other ServiceNow products further extends its functionality, creating a cohesive ecosystem for managing various aspects of an organization's operations. However, some users expressed concerns about the platform's cost and complexity. The initial investment and ongoing maintenance expenses may pose challenges for smaller organizations or those with limited budgets. Additionally, the implementation process can be intricate, requiring careful planning and potentially involving external consultants. These factors highlight the importance of thoroughly evaluating the organization's needs and resources before adopting ServiceNow GRC. While the platform offers robust capabilities, its suitability depends on the specific context and requirements of each organization. For larger enterprises with complex GRC needs and the resources to invest in a comprehensive solution, ServiceNow GRC can be a valuable asset in navigating the ever-changing landscape of governance, risk, and compliance.
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