RSA Archer vs Diligent

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Our analysts compared RSA Archer vs Diligent based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

RSA Archer provides enterprise solutions to manage governance, policies, deficiencies, risk and compliance. Its interface allows even entry-level users to integrate external technologies , explore a broad range of functions, automate business processes, streamline critical workflows and configure the interface for better data visualization, reporting and analytics. Organizations can automate task ownerships, escalate essential issues and control user access at various escalating levels.

Supports on-premise deployment or a SaaS model with localized multilingual support for global use. It provides seamless data integration for collaboration across different teams and environments.
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Diligent is a cloud-based vulnerability management platform designed to meet modern-day security demands. Integrated risk management capabilities automate the entire process – from discovery and assessment to treatment and documentation. Cover as much ground as possible with clearly delineated risk owners. The governance reviews and flags any issues within a company’s corporate record for immediate remediation.

The compliance management module offers workflows to check for conflicts, fraud, bribery and regulatory noncompliance. Comes with interactive dashboards for real-time updates on current compliance status. It includes an auditing program, internal audit controls, SOX reporting, and IT and performance auditing functionalities. Connect to any data source for complete visibility into related processes.
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$14,000 Annually
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Tailored to your specific needs
$5,000 Annually
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • 360-Degree Risk View: Secure points of vulnerability with a loaded risk management strategy that incorporates environmental social and governance (ESG) initiatives and covers all business areas. 
  • Flexible Analysis: Readily customize the platform to focus on specific risk areas and adapt to changing needs. 
  • Common Risk Language: Improve visibility, collaboration and efficiency across risk management departments with a common risk language. 
  • Build Resilience: Look past recovery options and invest in business resilience with integrated continuity and disaster recovery procedures. 
  • Real-time Tracking: Track identified risks, remediation measures and workflows directly from the dashboard with data visualization. 
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  • Efficient Governance: Simplify governance with real-time access to processes, industry and competitor data, and company-wide communications. 
  • Actionable Data: Find the information to act on ESG promises by collecting and analyzing ESG and sustainability data from a large network. Benchmark company performance against internal and external frameworks to find areas of improvement. 
  • Adaptable Platform: Adapt to the evolving risk landscape by customizing everything from risk libraries and controls to dashboards and reports. Always be prepared for any change. 
  • Promote Workplace Ethics: Discourage unethical and illegal practices by actively monitoring fraud, bribery and noncompliance. 
  • Have Data On Hand: Set up automated workflows to track KPIs and KRIs. Make critical business decisions using consolidated audit data. 
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  • Application Builder: Build custom applications via simple point-and-click setup. Streamline workflows, implement controls, automate operations, run reports and do more, according to the organization’s methodologies and business objectives. 
  • Dashboard and Reports: Customize the dashboard interface and run reports with preconfigured templates. Use keyword search to review risk and compliance ratings. 
  • Business Workflow: Automatically manage tasks, reviews, approvals and statuses. Create custom workflows to assign tasks based on the administration’s obligation, prioritization and escalation policies. Use the advanced workflow engine to define processes as flowcharts. 
  • Role-Based Controls: Implementing role-based controls to limit access to application, system, record and field data. 
  • Integration: Integrate with various third-party applications to manage governance, risk and compliance from within the same platform. The Archer GRC Community provides access to multiple pre-configured applications and integrations. 
  • Data Visualization: Run reports to find hidden connections between risks and incidents. Visualize relationships to predict future risks and make data-driven decisions. 
  • Global Support: Process multiple languages with double-byte character support. Deploy the platform in numerous regions and languages. 
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  • Risk Management: Create a centralized risk register for the entire organization and implement automated workflows to identify, assess and neutralize all recorded risks. 
    • Integrated Risk: Continually integrate and analyze available data sets to address vulnerabilities in real time. Use data visualizations, dashboards and reporting to make data-driven decisions concerning critical threats. Connect existing data to assign risk scores. 
    • Enterprise Risk: The ERM module provides risk detection and response, compliance and reporting capabilities. Use existing best-practice risk and control libraries or customize to keep up with regulatory standards. Improve stakeholder engagement with data visualizations and storyboarding and discover errors, omissions and anomalies. 
    • IT Risk: Access preconfigured workflows to get visibility into exploits and vulnerabilities. Automate repetitive processes and customize existing workflows to adapt to changing needs. 
    • Third-Party Risk: Use storyboards, data visualizations, reports and analytics to identify and prioritize critical risks. Integrate third-party information across the system to streamline contract negotiations. Categorize vendors based on impact, exposure and risk and centralize all data on the inventory of third parties. 
  • Modern Compliance: Perform conflict checks, fraud and bribery inspections, and regulatory non-compliance inspections. Create microlearning resources to provide visibility into compliance and create an ethical workplace atmosphere. 
  • Governance: Conduct digital and in-person board, committee and leadership meetings, and manage entities, subsidiaries and corporate records. Set up custom corporate compensation plans and keep tabs on brand effectiveness and reputation. Automatically flag any issues for immediate resolution. 
  • Audit Management: Set up automated workflows to track KPIs, KRIs, control processes and audit tasks. Customize audits according to the company’s needs. Use data visualization to describe performance to external auditors and regulators. Identify areas of concern and perform remote audits. 
    • Internal Controls: Optimize the control testing process with automated workflows and data integration from third-party apps like Salesforce, SAP and Concur. Consolidate risk data from existing frameworks and external sources to build risk and control libraries. 
    • Financial Reporting: Access plug-and-play dashboards designed for SOX reporting. Run audits, share results and notify stakeholders with a single button. Standardize SOX, UK SOX and J-SOX reporting with pre-existing SOX templates. 
    • IT Audit: Get complete visibility over key IT controls and activities. Eliminate bottlenecks and duplication with automated workflows, best-practice work papers and centrally accessible risk and control libraries. 
    • Performance Audit: Monitor public sector programs for incidents of waste, abuse and transactional fraud. Streamline audits with access to .gov content frameworks and toolkits. 
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Product Ranking

#31

among all
Risk Management Software

#39

among all
Risk Management Software

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Analyst Rating Summary

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Regulatory Management
Reports and Dashboards
Risk Management
Audit Management
Business Continuity Management
Regulatory Management
Compliance
Policy Management
Risk Management
Audit Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

RSA Archer
Diligent
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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management And IT Security Platform Capabilities Policy Management Regulatory Management Reports And Dashboards Risk Management Vendor Risk Management 99 99 88 90 98 99 96 100 100 100 92 97 97 98 90 81 87 98 100 83 98 73 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 143 reviews
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80%
of users recommend this product

RSA Archer has a 'great' User Satisfaction Rating of 80% when considering 143 user reviews from 4 recognized software review sites.

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3.8 (17)
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4.1 (9)
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4.1 (98)
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3.5 (19)
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Awards

SelectHub research analysts have evaluated RSA Archer and concluded it deserves the award for the Best Overall Risk Management Software available today and earns best-in-class honors for Audit Management, Business Continuity Management and Regulatory Management.

Analysts' Pick Award
Audit Management Award
Business Continuity Management Award
Regulatory Management Award

SelectHub research analysts have evaluated Diligent and concluded it earns best-in-class honors for Regulatory Management.

Regulatory Management Award

Synopsis of User Ratings and Reviews

Centralized Risk Management: Provides a single platform to manage various types of risks, including IT, operational, third-party, and compliance risks, offering a holistic view of an organization's risk landscape.
Flexibility and Customization: Caters to diverse risk management needs with its flexible framework and customizable features, allowing organizations to tailor the platform to their specific requirements and workflows.
Advanced Reporting and Analytics: Offers robust reporting and analytics capabilities, enabling organizations to gain insights into their risk data, identify trends, and make data-driven decisions to mitigate risks effectively.
Compliance Management: Supports compliance with various industry regulations and standards by providing tools for managing policies, controls, and assessments, helping organizations meet their compliance obligations.
Integration Capabilities: Integrates with other business systems and applications, such as GRC platforms, vulnerability scanners, and threat intelligence feeds, to streamline risk management processes and improve data accuracy.
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Centralized Platform: Provides a single location for managing audits, risks, policies, and incidents, which streamlines workflows and enhances collaboration.
Compliance Management: Offers tools and features to help organizations adhere to industry regulations and internal policies, reducing compliance risks.
Risk Assessment: Enables users to identify, assess, and prioritize risks, facilitating proactive risk mitigation strategies.
Reporting and Analytics: Generates comprehensive reports and dashboards, providing insights into risk and compliance performance.
Third-Party Risk Management: Helps organizations assess and monitor the risks associated with third-party vendors and suppliers.
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Usability Challenges: Users frequently mention a steep learning curve due to the platform's complexity and lack of intuitive design, leading to frustration and decreased efficiency. Archer's interface can feel clunky and outdated, hindering user adoption and requiring extensive training for new team members.
Reporting Limitations: Generating reports can be cumbersome and time-consuming, often requiring manual data manipulation or custom scripting. While Archer offers reporting capabilities, they may not meet the specific needs of all organizations, leading to reliance on external tools or workarounds.
Customization Complexities: Tailoring Archer to specific workflows and requirements can be challenging and may necessitate specialized technical expertise. The platform's flexibility can be a double-edged sword, as extensive customization can introduce complexity and increase maintenance overhead.
Performance Concerns: Some users report performance issues, particularly with large data sets or complex configurations, leading to slow response times and decreased productivity. As the volume of data and users grows, Archer's performance may become a bottleneck for risk management operations.
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Steep Learning Curve: Diligent's interface can be overwhelming for new users due to its extensive features and functionalities. This complexity can lead to a longer onboarding process and require additional training resources.
Customization Challenges: Adapting Diligent to specific workflows or unique risk management requirements can be difficult. The platform's rigidity may limit flexibility and hinder seamless integration with existing systems or processes.
Cost Considerations: Diligent's pricing structure can be a barrier for smaller organizations or those with budget constraints. The subscription fees and potential additional costs for implementation or support services may require careful financial evaluation.
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RSA Archer is frequently lauded for its comprehensive approach to risk management. It provides a centralized platform where organizations can identify, assess, and mitigate risks across various domains, including IT, finance, and operations. Users appreciate the ability to consolidate risk information from different sources, creating a holistic view of their risk landscape. This comprehensive approach is particularly valuable for organizations with complex risk profiles or those operating in highly regulated industries. Additionally, RSA Archer's scalability allows it to adapt to the needs of organizations of all sizes, making it a versatile solution for growing businesses. However, some users note that RSA Archer's extensive features can lead to a steeper learning curve compared to simpler risk management tools. Implementing and customizing the platform may require dedicated resources and expertise. While RSA Archer offers robust capabilities, its strength can also be its weakness for organizations seeking a more straightforward solution. Despite this, RSA Archer remains a top choice for organizations that prioritize a comprehensive and scalable risk management approach. Its ability to provide a centralized view of risk, automate workflows, and facilitate compliance makes it well-suited for businesses seeking to mature their risk management programs and navigate the complexities of today's ever-evolving risk landscape.

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Diligent emerges as a robust governance, risk, and compliance (GRC) platform, streamlining board management, entity management, and more. Users consistently praise its intuitive interface and user-friendly design, making navigation and adoption seamless for teams of all technical backgrounds. Diligent's strength lies in its comprehensive suite of features, encompassing everything from board meeting management and secure document sharing to real-time collaboration tools and data-driven insights. The platform's ability to centralize critical information and automate routine tasks empowers organizations to enhance efficiency and make informed decisions. Furthermore, Diligent's robust security measures and compliance certifications instill confidence in users regarding data protection and regulatory adherence. However, some users note that Diligent's extensive feature set can initially feel overwhelming, requiring dedicated training and support to fully leverage its capabilities. Additionally, while Diligent offers a range of integrations with third-party applications, some users express a desire for more extensive integration options to further streamline workflows. Cost considerations also arise, as Diligent's pricing structure may pose challenges for smaller organizations or those with limited budgets. Diligent distinguishes itself through its commitment to innovation and customer-centricity. The platform continuously evolves with regular updates and enhancements based on user feedback, ensuring it remains at the forefront of GRC technology. Diligent's dedicated customer support team is highly responsive and knowledgeable, providing timely assistance and guidance to users. This focus on user experience and continuous improvement sets Diligent apart from competitors and fosters long-term customer loyalty. Diligent is best suited for mid-sized to large organizations, particularly those operating in highly regulated industries or with complex governance structures. Its comprehensive features, scalability, and security make it an ideal choice for organizations seeking to enhance GRC practices, improve board effectiveness, and mitigate risks. Diligent's ability to streamline processes, centralize information, and provide data-driven insights empowers organizations to make informed decisions, drive growth, and achieve their strategic objectives.

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