Top SnapMD Alternatives & Competitors For 2024

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Looking for alternatives to SnapMD? Many users crave user-friendly and feature-rich solutions for tasks like Tele-consultation Scheduling, Document Management, and Mobile Capabilities. Leveraging crowdsourced data from over 1,000 real Telemedicine Software selection projects based on 400+ capabilities, we present a comparison of SnapMD to leading industry alternatives like Teladoc Health, Spruce Health, Caregility, and Curogram.

Spruce Health Software Tool

Product Basics

A full-service virtual care management (VCM) enterprise, SnapMD enables health care clinics and hospitals to provide seamless treatment through their platform. It helps medical professionals provide care at home, work or in other care settings. The HIPAA-compliant, intuitive platform gives patients access to health care from the comfort of their homes.

It streamlines care delivery and improves patient outcomes with features such as appointment scheduling, mobile payments and more.
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Teladoc Health is an online solution that connects health care professionals to patients via app, video and phone. Patients can receive prescriptions and medical attention online without visiting doctors in person. It provides services for overall wellbeing, acute illnesses and complex health care needs.

Patients can schedule a voice or video call with a certified doctor and complete a medical history form online. Doctors can use it to prescribe medication, except controlled substances, and get them electronically delivered to patients through pharmacies. Native mobile apps for iOS and Android help patients schedule online appointments from anywhere.
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Spruce Health is a HIPAA-compliant digital care solution that streamlines audio, messaging and video communication with patients. It automates workflows and shares files securely while offering capabilities like data analytics, call forwarding, rotation scheduling and reporting.

A centralized inbox helps connect providers with patients and colleagues, manages patient requests, receives voicemails, and sends personalized responses. Practices can use an alternate phone number to receive patient texts, voicemails, calls and send or receive faxes. Physicians can customize alerts, share notes and collaborate with teams while sending invitation links to patients for account setup. It helps clinics boost patient engagement by sending clinical questionnaires for feedback and follow-ups.
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Caregility connects physicians with patients across the care continuum with interactive communication devices. Clinicians can conduct virtual visits, clinical consultations and remote patient/device monitoring to streamline care delivery. It provides HIPAA-compliant audio and video communication systems that work in both acute and ambulatory settings.

It’s systems provide a myriad of features to physicians and clinic staff such as medical device interoperability, patient profiles and more. It supports over 1,300 hospitals across the health care sector.
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Curogram is a comprehensive patient engagement platform designed to streamline workflows and enhance communication in healthcare practices of all sizes. This versatile software solution is particularly well-suited for healthcare providers seeking to optimize their operations, improve patient engagement, and reduce administrative burdens. Curogram offers a robust suite of features, including secure two-way texting, electronic patient forms, automated appointment reminders, telehealth capabilities, and online payment processing. These features are seamlessly integrated into a user-friendly interface accessible from various devices. While pricing starts at $49, it is recommended to contact SelectHub for a personalized pricing quote tailored to your specific requirements. Curogram stands out for its positive user experiences, with many highlighting its ease of use, comprehensive feature set, and reliable customer support.
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$575
$89
$24
Undisclosed
$125
Monthly
Per Visit, Usage-Based
Per User, Monthly
Monthly
Monthly
No
No
Small
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Large
Small
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Large
Small
Medium
Large
Small
Medium
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Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
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Chromebook
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Mac
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Chromebook
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Android
Chromebook
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Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
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Mobile
Cloud
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Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#41

among all
Telemedicine Software

#11

among all
Telemedicine Software

#22

among all
Telemedicine Software

#30

among all
Telemedicine Software

#21

among all
Telemedicine Software

Find out who the leaders are

Analyst Rating Summary

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Document Management
Telehealth Billing
Tele-consultation Scheduling
Document Management
Mobile Capabilities
Hardware Capabilities
Tele-consultation Scheduling
Integrations
Document Management
Hardware Capabilities
Integrations
Mobile Capabilities
Tele-consultation Scheduling
Integrations
Mobile Capabilities
Video call and Messaging
Document Management
Hardware Capabilities
Integrations
Mobile Capabilities
Tele-consultation Scheduling

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SnapMD
Teladoc Health
Spruce Health
Caregility
Curogram
+ Add Product + Add Product
Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video call and Messaging 100 79 93 100 75 100 100 93 80 67 81 100 83 60 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Poor User Sentiment 99 reviews
Good User Sentiment 30 reviews
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Excellent User Sentiment 79 reviews
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51%
of users recommend this product

Teladoc Health has a 'poor' User Satisfaction Rating of 51% when considering 99 user reviews from 3 recognized software review sites.

74%
of users recommend this product

Spruce Health has a 'good' User Satisfaction Rating of 74% when considering 30 user reviews from 3 recognized software review sites.

we're gathering data
100%
of users recommend this product

Curogram has a 'excellent' User Satisfaction Rating of 100% when considering 79 user reviews from 2 recognized software review sites.

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1.4 (5)
4.8 (2)
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2.6 (65)
3.45 (22)
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4.98 (39)
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2.7 (29)
4.2 (6)
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5.0 (40)

Awards

Document Management Award
Telehealth Billing Award
Document Management Award
Mobile Capabilities Award
No awards.
Mobile Capabilities Award
Integrations Award
User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use Interface: Many users find the platform intuitive and easy to navigate, making it simple to schedule appointments and connect with healthcare providers.
Convenient and Accessible: Users appreciate the ability to access healthcare services from the comfort of their own homes, eliminating the need for travel and time off work.
Time-Saving: The platform streamlines the healthcare experience, allowing users to quickly connect with providers and receive the care they need without lengthy wait times.
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Convenience: Users appreciate the ability to access healthcare from the comfort of their own homes, eliminating the need to travel to a doctor's office or clinic. This is particularly beneficial for individuals with mobility issues, busy schedules, or those residing in remote areas with limited healthcare options.
Cost-Effectiveness: Teladoc Health often presents a more affordable alternative to traditional in-person medical visits, especially for individuals with high-deductible health plans or those without insurance. The platform's transparent pricing structure allows users to understand the costs upfront, avoiding unexpected medical bills.
Wide Range of Services: Teladoc Health offers a comprehensive selection of healthcare services, encompassing non-emergency medical care, mental health support, and dermatology consultations. This diverse range of services caters to various healthcare needs, providing users with a convenient one-stop solution.
Accessibility: Teladoc Health's services are available 24/7, ensuring that users can access medical care whenever needed, even outside of regular office hours or on weekends. This accessibility is particularly valuable for addressing urgent healthcare concerns or managing chronic conditions that require ongoing monitoring.
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Easy Scheduling: Users appreciate the convenience of booking appointments online, often within the same day or the next day, which is especially helpful for urgent needs.
Convenient Access: Many users highlight the ease of connecting with a doctor from the comfort of their homes, eliminating the need for travel and waiting room time.
Personalized Care: Users often mention feeling heard and understood by their providers, who take the time to listen to their concerns and provide tailored advice.
Prompt Communication: Users appreciate the quick response times from Spruce Health providers, whether it's receiving test results or getting answers to follow-up questions.
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Reduced Hospital Readmissions: Caregility can help to reduce hospital readmissions by providing patients with remote monitoring and care. This can help to identify and address potential problems early on, before they lead to a readmission.
Improved Patient Outcomes: Caregility can help to improve patient outcomes by providing patients with access to specialists and other healthcare providers who may not be available in their local area. This can help to ensure that patients receive the best possible care, regardless of their location.
Increased Patient Satisfaction: Caregility can help to increase patient satisfaction by providing patients with a more convenient and accessible way to receive care. This can help to improve the overall patient experience and make it more likely that patients will adhere to their treatment plans.
Reduced Healthcare Costs: Caregility can help to reduce healthcare costs by preventing unnecessary hospital readmissions and by providing patients with more efficient care. This can help to save money for both patients and healthcare providers.
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User-Friendly Interface: Curogram is known for its intuitive design, which makes it easy for both healthcare providers and patients to use.
Efficient Communication: The platform offers robust tools for patient communication, including HIPAA-compliant texting and automated appointment reminders, which can enhance patient engagement and reduce no-shows.
Seamless Integration: Curogram integrates smoothly with existing medical systems, such as electronic health records (EHRs), streamlining workflows and improving data exchange.
Streamlined Operations: The platform simplifies various administrative tasks, including appointment scheduling, patient check-ins, and telehealth consultations, allowing healthcare providers to focus on patient care.
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Technical Issues: Users have reported experiencing technical glitches, such as difficulty connecting to video calls or problems with the platform's interface.
Limited Doctor Availability: Some users have expressed frustration with the limited availability of doctors on the platform, leading to longer wait times for appointments.
Insurance Coverage: SnapMD's insurance coverage can be inconsistent, with some users finding that their insurance plans are not accepted or that coverage is limited.
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Limited Scope of Care: The platform may not be suitable for urgent medical issues or complex diagnoses requiring in-person examinations or specialized equipment.
Technical Issues: Connectivity problems or glitches with the platform can disrupt appointments and hinder the quality of care.
Wait Times: Depending on doctor availability and demand, patients may experience significant wait times for appointments.
Insurance Coverage: While Teladoc accepts many insurance plans, coverage and out-of-pocket costs can vary, potentially limiting accessibility for some patients.
Continuity of Care: Establishing ongoing relationships with specific doctors can be challenging, potentially impacting the continuity of care for patients with chronic conditions or complex medical histories.
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Limited Doctor Availability: Some users have reported difficulty scheduling appointments with specific doctors, especially for urgent care needs. This can be frustrating for patients who need immediate medical attention.
Technical Glitches: A few users have experienced technical issues during video calls, such as poor video quality or audio dropouts. These glitches can disrupt the consultation and make it difficult to communicate effectively.
Prescription Delays: Some users have reported delays in receiving their prescriptions after a virtual consultation. This can be problematic for patients who rely on medication for ongoing health conditions.
Lack of Personalization: Some users have felt that the virtual consultations lacked the personalized touch of in-person visits. This can be a concern for patients who prefer a more comprehensive and tailored approach to their healthcare.
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Limited Functionality: The platform may not offer the full range of features required for comprehensive telehealth, such as electronic health record (EHR) integration or the ability to conduct virtual physical exams.
Usability Issues: The user interface can be challenging to navigate, particularly for those with limited technical expertise. This can lead to frustration and a negative user experience.
Technical Problems: Users have reported experiencing technical issues such as poor video quality, audio problems, and connectivity disruptions. These issues can disrupt telehealth sessions and hinder the delivery of quality care.
Customer Support: Some users have expressed dissatisfaction with the level of customer support provided by Caregility. This can be a significant concern for healthcare providers who rely on prompt and efficient technical assistance to ensure the smooth operation of their telehealth services.
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Technical Issues: Some users reported encountering occasional technical glitches with the platform.
Limited Advanced Features: A subset of users expressed a desire for the platform to incorporate more advanced features.
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Want to find out if SnapMD is a good fit for your telemedicine needs? SnapMD has been around for a while now, and users have given it a bit of a mixed bag of reviews. Some folks really dig how easy it is to use and how quickly it can connect patients and doctors. But, there are some grumbles about the price tag being a bit steep and it not having all the bells and whistles that some other telemedicine software options have. For example, users have noted that Caregility, a competitor, offers more robust features for virtual care and remote patient monitoring. So, who's SnapMD a good fit for? It might be a decent choice for businesses that are just dipping their toes into the telemedicine world and want something straightforward without breaking the bank. But, if you need a more feature-rich platform, you might want to shop around a bit more.

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Teladoc Health, a prominent player in this space, has attracted a range of user feedback, offering valuable insights into its strengths and weaknesses. Users frequently commend Teladoc Health for its accessibility and user-friendly interface. The ability to connect with healthcare professionals remotely through video conferencing, chat, or phone calls resonates with individuals seeking convenient care options. This is particularly beneficial for those residing in remote areas with limited access to in-person medical services or those with mobility issues. Teladoc Health's extensive network of doctors further enhances its appeal, as users often report ease in finding available physicians. However, Teladoc Health is not without its drawbacks. A recurring concern among users is the cost associated with the service. The pricing structure, which may involve subscription fees or per-consultation charges, can be a deterrent for budget-conscious individuals. Additionally, while Teladoc Health boasts a large network of doctors, availability can vary depending on location and specialty. Some users have expressed frustration with longer wait times or difficulty finding specialists within their network. In comparison to competitors like Amwell and Doctor on Demand, Teladoc Health distinguishes itself through its comprehensive range of services, encompassing primary care, mental health support, and chronic condition management. This breadth of offerings caters to diverse healthcare needs, making it a suitable choice for individuals seeking a holistic virtual care solution. Considering its strengths and weaknesses, Teladoc Health emerges as an ideal option for individuals prioritizing convenience and accessibility in their healthcare experience. Its user-friendly platform and extensive network of doctors make it particularly well-suited for those with busy schedules, limited mobility, or residing in underserved areas. However, individuals with cost constraints or requiring specialized care may need to explore alternative options or carefully evaluate the financial implications before committing to Teladoc Health.

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Spruce Health is a popular telemedicine platform that boasts a large user base and positive reviews. Users praise its HIPAA-compliant communication features, which allow for secure messaging, video calls, and file sharing. The platform's ease of use and integration with other healthcare systems are also highly regarded. Spruce Health's ability to streamline workflows and improve patient communication is a major selling point for many users. For example, one user mentioned that Spruce Health helped them manage their high call volume, while another user highlighted the platform's ability to save time and improve patient care. Spruce Health's focus on privacy and security is also a key differentiator, as users appreciate the platform's commitment to protecting sensitive patient information. However, some users have expressed concerns about Spruce Health's pricing, which they find to be relatively high compared to other telemedicine platforms. Additionally, some users have reported issues with the platform's technical performance, such as slow loading times and occasional glitches. Despite these drawbacks, Spruce Health remains a popular choice for healthcare providers who value secure communication, streamlined workflows, and improved patient engagement. Spruce Health is best suited for healthcare providers who are looking for a comprehensive telemedicine platform that offers a wide range of features, including secure messaging, video calls, file sharing, and workflow automation. The platform is particularly well-suited for practices with a high volume of patients, as it can help to streamline communication and improve efficiency. Spruce Health is also a good choice for providers who prioritize patient privacy and security, as the platform is HIPAA-compliant and offers robust security features.

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Caregility's telehealth software has received positive feedback from users, who appreciate its ability to facilitate virtual care and remote patient monitoring. The platform's strengths lie in its user-friendly interface, comprehensive features, and strong security measures. Users have highlighted the ease of use, particularly for both clinicians and patients, as a significant advantage. The platform's features, such as virtual consultations, remote patient monitoring, and chronic care management tools, have been praised for their effectiveness in improving patient care and outcomes. Additionally, Caregility's robust security measures ensure patient data privacy and compliance with industry regulations, which is crucial in the healthcare sector. However, some users have noted that Caregility's pricing can be a barrier for smaller healthcare organizations. Additionally, while the platform offers a wide range of features, some users have expressed a desire for more customization options to tailor the software to their specific needs. Despite these limitations, Caregility remains a popular choice for healthcare providers seeking a reliable and comprehensive telehealth solution. Its ease of use, comprehensive features, and strong security make it well-suited for hospitals, clinics, and other healthcare organizations looking to implement or enhance their virtual care capabilities.

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Is Curogram the cure for all your telehealth woes? User reviews from the last year suggest it might just be the right prescription for many practices. Curogram receives high praise for its user-friendly interface, which, as one reviewer noted, is "exactly like texting a patient from our office." This intuitive design minimizes the learning curve for new staff and allows healthcare providers to focus on patient care rather than wrestling with complicated software. Curogram's robust communication tools, including appointment reminders and secure messaging, streamline patient interactions and reduce the need for time-consuming phone calls, a significant advantage in today's fast-paced healthcare environment. However, some users have reported occasional hiccups with the platform's integration with other systems, highlighting the importance of seamless data exchange in a healthcare setting. Despite these minor drawbacks, Curogram stands out for its affordability and comprehensive suite of features, making it a practical choice for practices of all sizes looking to enhance their telehealth capabilities and deliver a smoother patient experience.

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