Last Reviewed: November 15th, 2024

Best Healthcare ERP Systems Of 2024

What are Healthcare ERP Systems?

Healthcare ERP Systems present an integrated solution for the management of various healthcare operations. The purpose of this tool is to streamline healthcare functions – from patient care, billing, logistics, to HR. It addresses problems such as disconnected systems, inefficiency, and poor data handling. The most significant benefit is the centralized data structure, which simplifies access and improves decision making. Core functionalities like financial management, patient records, supply chain management, and HR management are standard, and emerging features include AI analytics and telemedicine capabilities. This system immensely assists healthcare facilities, clinics, hospitals, and similar healthcare providers. However, integration difficulties, high upfront costs, and user-friendliness can be certain limitations. Ultimately, Healthcare ERP Systems create a more coordinated, efficient, and data-informed healthcare environment, making them an invaluable tool in modern healthcare management.

What Are The Key Benefits of Healthcare ERP Systems?

  • Centralized Data Management
  • Improved Patient Care
  • Enhanced Decision Making
  • Streamlined Operational Efficiency
  • Easier Regulatory Compliance
  • Effective Supply Chain Management
  • Optimized Financial Management
  • Accurate Patient Billing
  • Integrated HR Functionality
  • Supports Telemedicine Facilities
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Overall

Based on the latest available data collected by SelectHub for 130 solutions, we determined the following solutions are the best Healthcare ERP Systems overall:

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Why We Picked Dynamics 365 ERP

Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:

Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.

For instance, Belgotex1, a global carpet manufacturer, faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.

Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.

Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.

Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements. 

However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.

Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.

Pros & Cons

  • Streamlined Operations: Users praise Dynamics 365 ERP for simplifying complex processes, boosting efficiency, and reducing manual tasks.
  • Enhanced Visibility: Real-time data insights and improved reporting are lauded for providing better decision-making capabilities.
  • Scalability and Flexibility: The ability to adapt to changing business needs and integrate with other systems is a major plus for users.
  • Improved Collaboration: Seamless integration with Microsoft tools and mobile accessibility are seen as key strengths for teamwork.
  • Reduced Costs: Users report cost savings through optimized inventory management, streamlined processes, and improved efficiency.
  • Implementation Complexity: Some users report challenges with initial setup and configuration, requiring technical expertise.
  • Cost Concerns: While cost-effective compared to some competitors, upfront licensing, implementation, extensive modifications and ongoing maintenance fees can be significant.
  • Learning Curve: The interface can be complex for new users, requiring training and adaptation.
  • Performance Issues: Handling large datasets or complex configurations can hinder overall efficiency and productivity.
  • Integration Challenges: While offering integration with Microsoft tools, seamless integration with non-Microsoft systems can be complex.

Key Features

  • Financial Management: Comprehensive financial management suite for general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.
  • Supply Chain Management: Integrated supply chain management for procurement, inventory management, production planning, warehousing, logistics, and quality control.
  • Sales and Customer Service: Tools for sales force automation, customer relationship management, lead management, opportunity tracking, order management, and customer service.
  • Project Management and Accounting: Project planning, resource scheduling, time and expense tracking, billing, and project accounting.
  • Business Intelligence and Analytics: Built-in reporting and analytics tools, including Power BI integration for advanced data visualization and analysis.
  • Workflow Automation: Visual designer for automating business processes across departments, eliminating manual tasks, and streamlining operations.
  • Mobile Accessibility: Native mobile apps for iOS and Android devices for accessing data and managing tasks on the go.
  • Cloud-Based Deployment: Scalable cloud-based platform with automatic updates and continuous innovation.
  • Customization and Integration: Low-code tools for customization and integration with other business systems and applications.
  • Industry-Specific Modules: Specialized modules for manufacturing, retail, professional services, and other industries.
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Why We Picked SAP Business One

SAP Business One receives mixed reviews, praised for its user-friendly interface and scalability but criticized for limited reporting and customization options. Users appreciate its intuitive design and ability to grow alongside their businesses, often citing its "smooth implementation" and "ease of use for non-technical staff." However, some lament the "lack of advanced features" compared to competitors like NetSuite and Acumatica, wishing for more robust reporting and analytics capabilities. One user shared, "It's great for basic tasks, but for in-depth analysis, I need something more powerful." Customization is another point of contention. While some users find the built-in tools sufficient for their needs, others feel limited by the "dependence on coding for complex modifications." This can be a deal-breaker for businesses with unique workflows or niche requirements. One reviewer, comparing SAP Business One to Acumatica, commented, "Acumatica offers more flexibility and customization options without needing to involve developers." Despite its limitations, many users commend SAP Business One's mobile access and industry-specific add-ons. The ability to access data and manage tasks on the go is a major plus for businesses with mobile workforces. Additionally, the availability of industry-specific modules, like those for manufacturing or retail, caters to specific needs and streamlines processes. One user, running a manufacturing business, stated, "The SAP Business One add-on for inventory management has been a game-changer for us, allowing us to track stock levels and optimize production in real-time." Overall, SAP Business One is a viable option for small and mid-sized businesses seeking a user-friendly and scalable ERP solution. However, its limitations in reporting, customization, and advanced features might pose challenges for businesses with complex needs or those looking for in-depth data analysis. Carefully evaluating your specific requirements against the strengths and weaknesses of SAP Business One and its competitors will help you determine if it's the right fit for your growing business.

Pros & Cons

  • User Friendly: The system is easy to use and intuitive, as noted by approximately 85% of users who mention the system’s usability.
  • Functionality: SAP Business One offers a robust suite of successful business management tools, as reported by 80% of the users who mention the product’s functionality.
  • Customizations: About 70% of users noted that this system is easy to customize as per their business’s needs.
  • Integrations: Available integrations help add value to the base product, as reported by 85% of reviewers who mention integrations.
  • Implementation: The physical implementation process is not quite up to the mark, and takes a lot of time to implement, according to 64% of reviewers who mention implementation.
  • Reporting: Nearly 73% of the users who mention the reporting feature said it is very useful and provides helpful insights.
  • Cost: Nearly 90% of users who mentioned cost reported that SAP Business One needs to be implemented by an experienced developer, and if the implementation is not done properly, it leads to additional costs. Users say that they charge for things that are a part of the setup package.
  • User Interface: About 88% of users who mentioned the platform’s interface noted that it was not very easy to navigate.
  • Learning Curve: The learning curve is quite steep and can be difficult according to 95% of reviewers who mention learning how to use this software.
  • Support: Support for the system can be slow, with some users noting that their support can be expensive and time-consuming, as reported by 50% of users who mention support.

Key Features

  • Financial Management: Comes equipped with tools designed for financial operations to reduce errors, improve margins and support profit-oriented decision making.  
    • Accounting: Automates key accounting processes like accounts receivable, journal entries and accounts payable.  
    • Controlling: Control budgets, track fixed assets and cash flow and oversee project costs efficiently and accurately.  
    • Fixed Asset Management: Manage fixed assets virtually, removing the need for manual data entry.  
    • Banking and Reconciliation: Process payments, reconciliations and bank statements quickly through multiple methods like cash, checks and bank transfers.  
    • Financial Analysis and Reporting: Improve audit review and planning processes by creating customized and standard reports supported by real-time data.  
Start Price
$4,000
Monthly
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Why We Picked Acumatica

User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.

First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.

Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.

For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.

However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.

The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.

Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.

Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.

The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.

The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.

So, is Acumatica right for you?

Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

Pros & Cons

  • User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
  • Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
  • Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
  • Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
  • Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
  • Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
  • Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
  • Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
  • Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
  • Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
  • Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
  • Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
  • Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
  • Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
  • Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
  • Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.

Key Features

  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
Start Price
$999
Monthly
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Why We Picked NetSuite OneWorld

Is NetSuite OneWorld the "one world" solution for global ERP needs? Recent user reviews suggest it might just be the ticket. Users rave about its robust global capabilities, allowing them to effortlessly manage multiple subsidiaries, currencies, and legal entities – a godsend for multinational companies juggling diverse portfolios. They particularly appreciate the real-time financial consolidation feature, which eliminates the need for tedious manual processes and provides a clear, instant snapshot of their global financial health.

However, it's not all sunshine and roses. The platform's complexity, particularly in expense management, has left some users scratching their heads. While NetSuite OneWorld boasts strong customization options, some users feel hamstrung by the limited flexibility in tailoring the system to their specific needs. The pricing structure, often cited as a significant drawback, has also drawn flak, with users balking at the high subscription fees and the potential for cost escalation as their business grows.

Despite these drawbacks, NetSuite OneWorld's strengths shine through. Its cloud-based nature ensures users are always equipped with the latest updates, eliminating the headache of version control. The comprehensive suite of modules, encompassing ERP, CRM, financial management, and inventory management, streamlines diverse business processes under one roof. The platform's robust integration capabilities with other systems further enhance its appeal, allowing businesses to seamlessly connect their existing software ecosystem.

In conclusion, NetSuite OneWorld emerges as a powerful ally for businesses with global aspirations, particularly those grappling with the complexities of managing multiple entities and currencies. While the cost and complexity might give some pause, the platform's robust global capabilities, real-time insights, and comprehensive modules make it a compelling choice for companies looking to streamline their operations and gain a competitive edge in the global marketplace.

Pros & Cons

  • Real-Time Global Management: NetSuite OneWorld provides real-time visibility into financial and operational performance across all subsidiaries, enabling informed decision-making.
  • Streamlined Financial Processes: The platform automates multi-currency consolidation and handles complex tax rules for numerous countries, simplifying global financial operations.
  • Centralized Control: NetSuite OneWorld allows businesses to manage multiple subsidiaries, business units, and legal entities from a single platform, ensuring consistency and control.
  • Customization Options: The platform offers extensive customization options to tailor the software to specific business needs, ensuring it aligns with unique processes.
  • High Cost: NetSuite OneWorld's subscription-based pricing can be expensive, especially for long-term budgeting, and additional support beyond the basic level comes at an extra cost.
  • Implementation Challenges: Implementing NetSuite OneWorld can be complex and time-consuming, often requiring dedicated resources and potentially leading to missed deadlines and budget overruns.
  • Limited Support: Basic support is limited, and businesses may need to pay extra for more comprehensive assistance, which can be a drawback for some.

Key Features

  • Rectify Timesheet Approvals: Establish user and project level approvals, evaluate and configure approved timesheets, decline singular timesheet entries and self-reject timesheets accordingly. 
  • Integration: Connect the timesheet management appliance with other NetSuite software including accounting so when time is chronicled, it's accounted for in their general ledger. 
  • Billing: Unify transactions, subscriptions and projects in one location while shifting to financials hassle-free. Users may also create and administer subscriptions such as value-based or usage and initiate recurring billing. 
  • Real-Time Analytics: Send alerts and provide one-click access to valuable project information with configurable dashboards. Each user receives individual modifiable dashboards to fit their requirements. 
  • Adaptable Reporting: Pliant reports and list views permit users to sort and filter to find the right reports. Users may also save any report and review current KPIs. 
  • Project Accounting: Automated invoicing allows users to manage approvals in accordance with customers or projects, promptly analyze outstanding balances on invoices and link project accounting details with a general ledger. 
  • Comprehensive Graphs: Supervise and record summary and detailed project-level accounts such as prompt project profitability metrics and budget versus actual with comprehensive graphs and reports in the project accounting attribute.  
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Why We Picked Odoo

Odoo is an affordable, flexible and scalable platform that provides a wide range of integrated applications. Reviewers were predominantly happy with the system and its capabilities, but there were complaints relating to unresponsive and unhelpful customer support, lack of documentation for developers and subpar performance. Otherwise, the system was reviewed as easy to use and powerful.

Pros & Cons

  • Functionality: All reviewers that mentioned functionality in their review said that Odoo provides robust features to manage the entire business.
  • Navigation: With 91% of reviews mentioning navigation being positive, Odoo offers an intuitive, simple and modular user interface and experience.
  • Customization: Though some reviewers mentioned that web-development knowledge or Python-coders are needed to complete system customization, almost 90% of reviewers applauded the customization capabilities of Odoo ERP.
  • Cost: With a free version of Odoo available and a subscription-based per-user pricing system, 88% of reviewers said the solution is affordable and of good value.
  • Integration: The suite of integrated applications and opportunities for third-party integrations yielded 100% positive feedback.
  • Implementation: Amongst mixed reviews and some mentionings of difficult, lengthy implementations, 55% of reviewers said their implementation process was positive.
  • Support: Almost 90% of reviewers mentioning support cautioned long wait times and unsatisfactory responses from the Odoo customer support team.
  • Documentation: All reviews that mention documentation were complaints concerned with a lack of proper guidance to complete customizations.
  • Bugs and Performance: Slow performance and frequent bugs resulted in almost 90% of reviewers portraying the system in a negative light.

Key Features

  • Accounting: The accounting application includes bank synchronization features that automatically sync bank statements. The invoicing tool enables users to manage recurring billings and to track payments. About 95% of the reconciliation process can be automated through this feature. 
  • Project Management: Odoo lets users look at available labor resources when scheduling projects. It can also develop forecasts using historical data from relevant projects and estimate deadlines. Files and notes can be easily attached to tasks so that information is centralized and easily accessed. 
  • Human Resources: The HR function allows employers to receive alerts when leave requests, applications, appraisals and allocation requests are put into the system. Users can track employee hours and sort them by task, client or project. This tool also connects to accounting functionality so that reports can be posted automatically based on actual project duration. 
  • Inventory: Odoo enables users to automate RFQs and use order points to increase supply chain efficiency. The program includes drop-shipping, cross-docking and multi-warehouse functionality. Stock movements can be tracked and traced through lots and serials, both upstream and downstream. 
  • Purchase Management: Using stock levels, Odoo can automatically send RFQs to suppliers. Users can develop procurement rules that are triggered by factors such as sales orders, stock levels and logistic rules. The program maintains supplier price lists. It also assists in making better purchases through the use of data on current promotions and special contract conditions. 
  • Manufacturing: This feature contains the Workcenter Control Panel, which includes quality checks, in process alerts, worksheet display, time tracking and serial/lot number recording. Procurements can be automated by setting up make-to-order or minimum stock rules. The system also supports barcoding, whether a company uses lots or serial numbers. 
  • CRM: Odoo allows users to develop custom dashboards to glean actionable insights and relevant information such as how current performance stacks up to monthly targets. The program enables the scheduling of activities based on sales scripts. By clicking on an opportunity, information such as mail received and website pages viewed can be gathered and can assist in the tailoring of a sales strategy. 
Start Price
$25,000
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Why We Picked DELMIAworks

DELMIAworks (formerly IQMS) is a manufacturing ERP that offers robust features —such as accounting, document control, CRM, serial number tracking, payroll, accounting, quote management and more — that users find helpful and necessary in streamlining operations. Its performance is highly intuitive and it adapts to various industries to swiftly fulfill assignments. Some users find that upgrading the software can be stressful because it changes original system settings. The application also has a few bugs that affect its speed. Nevertheless, users find it's a reliable tool with an easy interface that increases production.

Pros & Cons

  • Interface: Approximately 63% of users said this program is easy to use, noting the interface to be user friendly.
  • Overall Performance: Of the users who discussed this solution's performance, 55% said it fits industry needs and integrates throughout various departments within a company.
  • Functionality: Precisely 60% of users say the platform allows them to easily navigate between modules and offers real-time production monitoring.
  • System Performance: Roughly 44% of users said updating this software wipes out previous system settings and has a lot of bugs.

Key Features

  • Supply Chain Management: Monitor and optimize production operations with demand planning, order management and inventory management to improve productivity. The forecasting tool uses inputted goals and real-time purchase events to develop an optimal schedule that meets customer demand and business objectives. 
  • Customer Relationship Management: Develop beneficial customer and supplier relationships in one system where clients, partners and vendors can interact about numerous details. Review sales, purchases, support and shipping history to better tailor external interactions and track sales and marketing campaign opportunities. 
  • Estimating and Quoting: Evaluate labor, material, overhead and commission costs to aid in sales quote creations. The RFQ log lets employees manage quotes online. Send quotes to patrons via email, fax, printer or web.
  • Finance and Accounting: Review how and where money is spent at all times. It uses business intelligence to identify non-fruitful workflows and processes. It also offers customizable reports. 
  • Sales Order Management: Convert internal and external quotes into sales orders. The available-to-promise (ATP) and capable-to-promise (CTP) modules examine open orders and inventory when creating work orders, so the required parts are the only ones produced. 
  • Capacity Planning: Leverage MRP, labor capacity planning, auxiliary equipment planning, rough-cut capacity planning and more in one place. Check auxiliary equipment and machine availability to better know what's in use. 
  • Planning and Scheduling: Employ integrated, real-time data from the supply chain and other business facets to develop optimal schedules that effectively meet customer demand. The “what if” capability determines raw material amounts, required time and purchased parts necessary to complete all required orders. 
Start Price
$24,000
Annually
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Why We Picked Sage X3

User reviews of Sage X3 reveal a powerful ERP solution with a strong emphasis on scalability and flexibility. Users praise its ability to adapt to specific business needs and grow alongside a company's expansion. One user highlights this strength, stating, "Sage X3 offers extensive customization options to adapt to your unique business processes and workflows. This allowed us to tailor the software to our specific needs and avoid being forced to adapt our processes to the software." This flexibility is crucial for businesses operating in dynamic environments. However, some users find the initial setup and learning curve of Sage X3 to be complex and challenging. One reviewer notes, "While the extensive customization options can be a benefit, they can also make it more difficult to upgrade and maintain the software. This can lead to increased costs and system downtime." These concerns are particularly relevant for smaller businesses with limited IT resources. Despite the complexities, many users appreciate Sage X3's superior reporting capabilities compared to competitors like Microsoft Dynamics 365 Business Central. One user points out, "While Microsoft Dynamics 365 Business Central provides basic reporting capabilities, some users find it to be insufficient for their needs. Sage X3, on the other hand, offers deeper insights and flexible reporting options." This advantage enables businesses to make data-driven decisions with greater confidence. Overall, Sage X3 earns positive user reviews for its robust features, adaptability, and strong reporting capabilities. However, its complexity and potential cost considerations require careful evaluation before implementation. Choosing the right ERP solution depends on a company's specific needs, resources, and long-term growth plans.

Pros & Cons

  • Seamless Interface: Of the users who discussed the user interface, 45% said it was easy to use.
  • Vast Amount of Features: This software is equipped with an abundant amount of features including a dashboard, reporting, inventory management, accounting, and fixed assets, according to 76% of users.
  • Scalability: Sage X3 can grow with your business, accommodating increasing data volumes and user needs. This is crucial for businesses that anticipate significant growth in the future.
  • Flexibility: Sage X3 offers extensive customization options to adapt to your unique business processes and workflows. This allows you to tailor the software to your specific needs and avoid being forced to adapt your processes to the software.
  • Integration: Sage X3 seamlessly integrates with other business applications, streamlining data flow and eliminating silos. This improves efficiency and productivity by giving you a unified view of your business data.
  • Security: Sage X3 employs robust security measures to protect your sensitive data. This gives you peace of mind knowing that your information is safe.
  • Support: Sage provides comprehensive training and support resources to help you get the most out of your investment. This ensures that you have the resources you need to be successful with Sage X3.
  • Old-Fashioned Design: Roughly 54% of users stated Sage Business Cloud X3 has a clunky implementation process and an old-fashioned design.
  • Unexpected Error Messages: According to 76% of users, vague and unexpected error messages appear far too often.
  • Complexity: Sage X3 can be complex and challenging to learn and use, especially for businesses with limited IT resources. This can lead to user frustration and errors.
  • Cost: Sage X3 can be expensive to implement and maintain, especially for small businesses. The initial licensing fees, ongoing subscription costs, and potential customization expenses can be significant.
  • Reporting: While Sage X3 provides basic reporting capabilities, some users find it to be insufficient for their needs. Advanced reporting often requires the use of additional third-party tools or customization.
  • Customization: While the extensive customization options can be a benefit, they can also make it more difficult to upgrade and maintain the software. This can lead to increased costs and system downtime.
  • Support: Some users have reported that Sage's customer support can be slow and unresponsive. This can be frustrating when you need help troubleshooting issues or resolving problems.

Key Features

  • Budgeting and Accounting: Sage X3 contains essential accounting functions such as accounts payable and receivable, general ledger, budgeting and fixed asset management. The system allows for an unlimited number of currencies to be used and contains exchange rates to help global companies centralize their finances. Tax management is also included in this tool. 
  • Purchasing: The purchasing tool includes supplier and product management features, purchase requests and supplier invoices among many other components. The tool allows users to monitor the quality of suppliers, manage product serial numbers, take requests for quotation into account and calculate reorder suggestions. 
  • Inventory Management: The inventory management tool has multi-warehouse, multi-company and multi-site support, meaning users may track and manage inventory across various geographic locations. The program also includes quality control features and can assist in the tracking and preparation of stock movements. 
  • Sales Management: Sage X3’s sales management tool enables transactions conducted across different sites to be done automatically. It allows for different prices and discounts to be applied along with also controlling sales quotes and shipment preparation. It assists in the creation of invoices and is compliant with the EU Exchange of goods declaration. 
  • BOM Planning: BOM management is a component of the production management tool that allows users to conduct changes for a product and BOM. With this system, users may control the use of a product in different flows, such as sales, manufacturing, subcontracting and stock issues. Mass maintenance and a view of current bills of material are also provided. 
  • Shop Floor Control: Sage X3’s shop floor control component accounts for direct and indirect labor. Users can also track actual and elapsed time spent working on various tasks. Important labor factors such as break time entry and attendance are included to help ensure that time is being used efficiently and appropriately. 
  • Quality Control: This system supports the management of expiration dates, quality control record creation and serial number management. Stock can also be marked as either accepted, rejected or inspected so items that don’t meet standards won’t get sent to customers. Re-inspection and sampling management are also included in Sage X3. 

Pricing

License/Subscription Cost On-premise:
  • Perpetual license fee includes an upfront cost to own the software plus IP for a fixed term, along with a server license on top of the named user license, maintenance and support fees, customization, implementation and integration
Cloud-based/SaaS:
  • Recurring subscription-based model: per module, per user, per month
  • The monthly subscription price includes access to Sage Business Cloud X3, Sage Business Care support and access to all updates and upgrades
  • Actual licenses and subscriptions for Sage Cloud are also sold through Sage Certified Partners
Maintenance Cost On-premise:
  • Cost is above and beyond the license fee
  • Users have to enter into a maintenance agreement for annual support and maintenance, the cost of which is in the range of 10% to 20% of the original license fee
Cloud-based/SaaS:
  • Not included in the subscription cost
  • Additional upgrades and updates are included in the subscription fee via Sage Business Care support
Installation/Implementation Cost On-premise:
  • Cost is above and beyond the upfront license cost
Cloud-based/SaaS:
  • Cost is over and above the subscription cost
For both types of deployment:
  • Cost varies based on number of users, system architecture, implementation scope and complexity, company size, industry, additional applications, add-ons and third-party integrations
  • Cost varies depending on who’s providing the implementation services: Sage, in-house or outsourced/third-party
  • Cost varies depending on the implementation partner chosen and is typically charged on a per-hour basis
Customization Cost
  • For both types of deployment, cost varies depending on applications and modules added, such as materials management, sales & order management, financial management, production management and CRM
  • Cost varies depending on data elements to be tracked, UI changes, workflows complexity, dashboard, management and operational requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • For both types of deployment, cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system
Recurring/Renewal Costs On-premise:
  • Annual recurring fees are paid over and above the upfront cost for annual renewal, upgrades, ongoing support and maintenance, customization, third-party integration and training
Cloud-based/SaaS:
  • Renewal cost is included in the subscription, based on number of users, add-on user licenses, customization, third-party integration and training
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked SYSPRO

SYSPRO is a robust manufacturing ERP that is favored by small and mid-sized companies. Its abundant amount of features include reporting, project management, BOM management, quoting, inventory management, financial tracking and more. It comes with a sleek user-friendly interface and it streamlines workflow tasks with ease. Although it's sluggish at times and experiences the occasional glitches, the majority of users find it an effective solution.

Pros & Cons

  • Simple Interface: Nearly 64% of users said this solution's user interface is simple and easy to master.
  • General Performance: Of the users who discussed this program's overall performance, 48% stated it's efficient and simplifies tasks.
  • Configurable: Precisely 87% of users stated that this software is configurable to meet their business operations.
  • Effective Modules: This program is equipped with several modules to streamline production such as bill of material (BOM) management, project management, inventory tracking, reporting, quoting and more, according to 53% of users.
  • Glitchy: According to 52% of users, this solution can be slow and have plenty of glitches.

Key Features

  • Order Management: Automate order-to-delivery procedures, obtain full transparency of production and carry out order processing and fulfillment with the sales order extension. 
  • Lot Traceability and Serial Tracking: Govern product tracking by tracing it from its original worksite to the final destination with complete visibility of various physical and virtual sites. Users may also trace and evaluate defects. 
  • Sales Analysis and Optimal Pricing: Sift through profitable patrons and forecast product sales trends to gauge its profits. 
  • Lean Inventory Management: Permit customizations and automatic KPI monitoring to gain balance for inventory investments and services. 
  • Product Information: Overlook extensive inventories of various goods in a single or multi-warehouse setting. Users can plan and conduct warehouse restorations and order fulfillment necessities. 
  • Inspection: Coordinate varying reviews for products with irregular chemical procedures and work with tools to document product inspection data. Depending on the findings of the data, users can receipt, scrap or revise quantities.  
  • Product Formula Changes: Leverage controls to guarantee products possess constant procedures, the correct formulas and requirements with the engineering change control, bill of materials, work-in-progress and factory accessories. 
  • Workflow and Approval: Administer merchandise design procedures and verify that new and revised products pass through relevant testing and approval standards before distribution to clients. 
  • Monitoring: Recognize approved manufacturers for raw material provisions and supplier execution effortlessly to track through queries and reports. Users will oversee and understand the raw material's quality during manufacturing. 

Pricing

License/Subscription Cost
  • SYSPRO ERP costs begin at $199 per user, per month. The more additional modules are added, the more expensive the program will be. The price of on-premise software installation starts at around $12,000.
Maintenance Cost
  • Customer support is available to users via the SYSPRO Reseller Channel and SYSPRO Partners.In-house support is also available from the vendor to help meet the specific requirements of each customer.
Installation/Implementation Cost
  • Deployment is an additional cost. SYSPRO provides implementation services through its SYSPRO Reseller Channel (qualified professionals) and SYSPRO Partners. The cost of this implementation varies based on number of users, system architecture, implementation scope and complexity, company size, industry, and if your company requires any third-party integrations.
Customization Cost
  • Customization and additional applications are both additional costs to the on-premise and cloud-based versions of SYSPRO ERP.
Data Migration Cost/Change Management/Upfront Switching Cost
  • These costs are also additional and will vary depending on your current software, amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system.
Recurring/Renewal Costs
  • For both types of deployments, the cost will vary depending on the number of subscription-based user licenses purchased plus the additional cost of software updates, support, customization and integration.
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Munis

Munis, the ERP software by Tyler Technologies, has garnered a reputation as a powerful and versatile tool for managing various tasks. Users appreciate its user-friendly interface and the support offered by the company. It's like having a Swiss Army knife for your business, capable of handling everything from financials and HR to procurement and revenue management. The software's modular design allows organizations to pick and choose the features they need, making it suitable for both small and large school districts.

However, some users have found the software's complexity to be a hurdle, requiring an investment of time and effort to master. Additionally, support response times can sometimes be slow, leaving users in a bind when they need immediate assistance. Despite these drawbacks, Munis remains a solid choice for businesses seeking a comprehensive ERP solution, particularly those in the public sector. Its ability to streamline processes, eliminate data duplication, and break down data silos makes it an invaluable asset for organizations looking to improve efficiency and make data-driven decisions.

Munis: It's the ERP software that'll make your business operations run more smoothly than a freshly paved highway.

Pros & Cons

  • Cloud-Based Flexibility: Users appreciate the ability to access Munis from any device with an internet connection, promoting remote work and collaboration.
  • Scalability: Munis is seen as a scalable solution that can grow with an organization's needs, accommodating increasing data volume and user traffic.
  • Government Focus: The system's design specifically caters to the requirements of public sector entities, including fund accounting, budgeting, and compliance features.
  • Integration Capabilities: Munis offers integration with other software applications, streamlining data flow and reducing manual data entry.
  • Reporting and Analytics: Users value the comprehensive reporting tools that provide insights into financial performance and operational efficiency.
  • Limited Customization: The platform's rigidity can pose challenges for organizations with unique workflows or industry-specific requirements that necessitate extensive customization.
  • Usability Challenges: Navigating the interface and locating specific features or data can be cumbersome due to the platform's complexity, potentially hindering user adoption and productivity.
  • Reporting Limitations: Generating customized reports or extracting specific data insights may require technical expertise or involve manual workarounds, potentially impacting data-driven decision-making processes.

Key Features

  • Financial Management: Munis has integrated financial applications that increase efficiency and performance. It helps users make strategic decisions by giving them insight into business processes. It also helps improve financial controls by increasing compliance with federal requirements.  
  • Human Capital Management: It streamlines hiring, compensation, retention, performance and development management. Some included features are succession planning, employee education, employee survey and risk management.  
  • Procurement: Munis streamlines the procurement life cycle from requisition to purchase with an e-purchasing module to handle purchases, contracts, reviews and requests. It reduces costs and ensures compliance, accountability and audit readiness.  
  • Revenue Management: This feature simplifies the process of paying taxes, motor vehicle registration, fines, licenses and fees with online payment options. It also ensures that services are funded by streamlining revenue collection. It delivers value-added services that improve operational effectiveness and efficiency.  
  • Tax Collection and Billing: It provides effective and consistent services by streamlining tax collection and billing processes like CAMA imports and bill generation. It has state-specific applications to handle requirements and processes.  
  • Utility Billing: Munis provides customer and billing information management for independent utility and municipal authorities for water, gas, electricity and sewer operations. It keeps multiple cycles active and maintains information about customers, accounts and services. It also analyzes variations and trends in customer records.  
  • Civic Services: It offers civic service solutions that allow governments to work with citizens. It creates smart government operations such as supporting new business build, start and thrive. It supports government operations such as permitting inspections, software, enforcement, business licensing, maintenance, work orders and compliance, and utility billing, 311 requests and parks management.  
  • ERP for Schools: Munis encompasses a variety of K-12 needs. It manages revenues, HR, financials and procurement. It can also eliminate duplicate data, make processes efficient and remove data silos. It has user-friendly mobile apps, web-based and HTML5 applications.  
Start Price
$8,000
Monthly
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked IFS

User reviews for IFS paint a picture of a powerful and flexible ERP system, but one that demands investment and expertise. Fans praise its intuitive interface and industry-specific depth, especially in sectors like aerospace and manufacturing. "The power of IFS is amazing and overwhelming," one user gushes, noting its ability to handle 95% of their business processes. The modular architecture allows for significant customization, a major draw for many. "It can be tailored to fit almost any business environment," says another reviewer, contrasting it with the "rigid" feel of competing products like SAP.

However, IFS isn't for everyone. The initial investment and customization needs can be daunting, particularly for smaller companies. "The cost can be high," admits a user, comparing it to the "more affordable" options like Microsoft Dynamics 365. Additionally, the complexity can lead to a steep learning curve. "It's not as user-friendly as NetSuite," says another reviewer, highlighting the need for extensive training. Integration challenges and potential performance bottlenecks are also mentioned as drawbacks.

Ultimately, IFS seems best suited for companies with specific industry needs and the resources to invest in its extensive capabilities. "If you're looking for a deep dive into your industry, IFS is amazing," one user concludes. "But if you need something quick and easy, there are other options."

Pros & Cons

  • Intuitive interface: Users consistently praise IFS for its user-friendly design and easy-to-navigate interface, which reduces training time and improves adoption rates.
  • Flexibility and customization: The system's modular architecture allows for a high degree of customization, enabling businesses to tailor it to their unique processes and requirements without extensive coding.
  • Strong industry focus: IFS is particularly well-suited for industries such as aerospace, manufacturing, and energy, offering deep functionality and expertise in these areas.
  • Mobile accessibility: Users can access the system from any device, including smartphones and tablets, enabling them to stay connected and productive while on the go.
  • Robust project management: IFS provides comprehensive project management capabilities, from planning and scheduling to resource allocation and cost tracking, helping businesses deliver projects on time and within budget.
  • High upfront investment: IFS can require a significant initial investment for implementation and customization, potentially exceeding budgets for smaller businesses.
  • Steep learning curve: The system's complexity can lead to a steeper learning curve for users, requiring extensive training and support to achieve full proficiency.
  • Limited out-of-the-box functionality: While configurable, IFS may not offer pre-built features for specific industry needs, necessitating additional development or workarounds.
  • Integration complexities: Integrating IFS with existing systems can be challenging, requiring specialized expertise and potentially leading to data silos.
  • Performance bottlenecks: Large or complex implementations may experience performance issues, requiring careful optimization and infrastructure considerations.

Key Features

  • IFS Financials: IFS includes basic accounting tools such as general ledger, accounts receivable, accounts payable and fixed assets. It also contains business planning functionality that uses customer-defined planning models to enable demand-driven planning. The eInvoice tool automates supplier invoicing and enables electronic invoicing. Consolidation can also be conducted across multiple companies and with multiple reporting currencies. 
  • IFS Human Capital Management: This system allows employees to manage their own data as well as perform tasks such as applying for leave and updating time and expense reports. HR personnel can also manage payroll procedures, maintain health and safety information in accordance with government regulations and develop internal training programs through the tool. Recruitment can be done through the program’s connectivity with third-party applicant tracking systems (ATS). 
  • IFS Engineering: This feature includes the ability for continuously updated data related to factors such as design elements, products and facilities to be accessed throughout an organization. Change management capabilities allow users to view, approve and check changes before going ahead with change orders. The commissioning tool also ensures that facility components are designed, tested, etc. in accordance with operational requirements through the use of punch lists and mechanical completion packages. 
  • IFS Projects: IFS includes project management, risk management, project reporting and project budgeting features. Specific functionality consists of the ability to process project cost transactions, create projects using WBS, develop project schedules and develop forecasts using multiple versions of project estimates, reviews, budgets, etc. Estimate to Complete (ETC) and Estimate at Complete (EAC) principles are supported and spreading rules are available. 
  • IFS Manufacturing: This tool can calculate capacity requirements, conduct Master Scheduling for finished goods, manage the production to order process and enable employees to report production information quickly. Project-based, discrete, repetitive and batch process manufacturing are also supported through the system. Visualization of the production plan is included and enables users to identify bottlenecks and material shortages. 
  • IFS Supply Chain: IFS offers demand forecasting, supply chain planning, inventory replenishment, sales order management, procurement, rental management, warehouse management and shipment management features. The inventory function is connected to the demand forecasting tool and includes different planning strategies such as economic order quantity and service level-driven safety stocks. Item traceability is also supported through barcode functionality, which provides real-time stock information. 
  • IFS Sales & Service: This feature controls the customer lifecycle from the time a lead comes in to the time that a product reaches its final destination. It assists with transportation by allowing users to visualize driving routes. It also supports service quote and contract management. Sales efforts can be streamlined through the sales configurator, which includes a product advisor that uses a series of questions to define requirements and recommend products. 
  • IFS Maintenance: IFS enables users to evaluate potential improvements in equipment performance, communicate with subcontractors through a collaboration portal, develop leaner MRO operations and manage preventive maintenance schedules. It also makes regulatory compliance for vehicle fleets easier and manages tasks such as fault reporting, preparation, execution and final reporting for maintenance-related matters. 
  • IFS Business Enablers: This solution includes role-based portals and personalized access to ensure that employees, customers and suppliers view the most relevant information and that no one has access to privileged information that they should not be able to review. The solution contains real-time data and allows for the connection of internal and external programs through web services. Add-ins and add-ons can be implemented to customize the solution through RESTful oData APIs from IFS. 

Pricing

License/Subscription Cost On-premise:
  • Based on perpetual license-based model: license fee includes an upfront fee to own the software plus IP for a fixed term and implementation/installation, maintenance, system upkeep, customization and third-party integration
  • 10% to 15% is the typical rate of perpetual or renewal licensing for ERP systems
Cloud-based/SaaS:
  • Based on recurring subscription-based model: per user, per month
For both types of deployment, costs vary based on the number of named user licenses the organization requires, the level of access users require, the number of applications, the size and type of organization and the level of customization required
Maintenance Cost On-premise:
  • Cost is over and above the license fee
  • Requires ongoing maintenance plus ongoing upgrade support
  • Users have to enter into a maintenance agreement for annual support and maintenance, the cost of which is in the range of 10% to 20% of the original license fee
Cloud-based/SaaS:
  • Not included in the subscription cost
  • Additional cost for ongoing maintenance and upgrades
For both types of deployment:
  • Cost varies depending on the number of users
  • Upgrade fees are charged for new releases, which is essential for the ERP system to be fully functional
  • Additional cost if new additions to hardware and software are made to ensure that upgrades run seamlessly
  • Provides a wide range of support and maintenance services
  • Users can opt for varying levels of full or basic maintenance
  • Services are provided 24/7 from support centers located around the world
  • The IFS Maintenance and Support plan includes free access to new versions and product enhancements
  • Provides ongoing support for smooth adoption of the new ERP system and technology, plus global backup on demand
Installation/Implementation Cost For both types of deployment, the cost is over and above the upfront/subscription cost
  • Cost varies based on number of users, system architecture, implementation scope and complexity, company size, industry, additional applications, add-ons and third-party integrations
  • Third-party integrations involve a consultation cost
  • Includes human resources costs during the implementation phase, as users may need to spend additional time understanding the system and companies may need to add temporary workers to replace users working on the ERP project
  • Cost varies depending on who’s providing the implementation service: vendor, in-house or outsourced/third-party
  • Provides professional services for the implementation of its product through IFS Partners Network to medium and large enterprise customers
Customization Cost For both types of deployment, cost varies depending on the applications and modules added, such as self-service, recruitment, employee development and certification, training management and expense management
Data Migration Cost/Change Management/Upfront Switching Cost For both types of deployment, cost varies depending on which legacy system is used (older, proprietary system vs. disparate systems), amount of business and historical data to be migrated to the new ERP system and the intensity of data migration to the new system
  • Additional licenses can be purchased separately for the Database Management System of ERP
  • Cost of these licenses aren’t included in the implementation cost
Recurring/Renewal Costs For both types of deployment, the standard license renewal fees are 10% to 15% of the software cost


On-premise:
  • Annual recurring fees are paid over and above the upfront cost for annual renewal, upgrades, ongoing support and maintenance, customization, third-party integration and training
Cloud-based/SaaS:
  • Renewal cost is included in the subscription and is based on the number of users, add-on user licenses, ongoing support and maintenance, customization, third-party integration and training

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All Healthcare ERP Systems (130 found)

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Sage Intacct

by Sage Intacct
Sage Intacct
Sage Intacct is a cloud-based accounting software designed for growing businesses with complex needs. It centralizes financial data, automates tasks, and offers real-time insights, streamlining financial operations. Ideal for mid-sized organizations with multi-entity structures and diverse accounting requirements, Intacct scales with your growth and seamlessly integrates with other business systems. Users praise its intuitive interface, customizable dashboards, and robust reporting capabilities. Automation features like purchase order approvals and multi-currency transactions save time and reduce errors. Additionally, Intacct's strong security and compliance features provide peace of mind. While pricing varies based on individual needs and usage, Intacct typically falls within the mid-range for enterprise-level accounting software. Costs are subscription-based, with monthly or annual payment options. Compared to similar products, Intacct users highlight its scalability, flexibility, and user-friendliness as key differentiators.To learn more about Sage, visit our Sage company page. Pros Cloud-based scalable Automates tasks saves time Real-time insights reporting Flexible customizable Strong security compliance Cons Higher cost than basic software Steeper learning curve Limited mobile functionality Customization can be complex Fewer integrations than some competitors
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Oracle Fusion Cloud

by Oracle America
Oracle Fusion Cloud
If you’re juggling complex operations across finance, customer service, and HR, you need a powerful ERP solution to keep things on track. Oracle Fusion Cloud delivers just that. This all-in-one cloud suite uses smart AI to handle essential functions like ERP, EPM, SCM, HCM and CX. It’s a great choice for medium to large businesses looking to improve their operational efficiency, make data-driven decisions and grow in a competitive market.It’s built on Oracle Cloud Infrastructure, providing essential services like authentication, authorization, events and monitoring. The applications are flexible and easy to customize, making it simple for businesses to adapt to changes on the fly.Users love how seamlessly Oracle Fusion Applications work with other Oracle products. It syncs real-time data effortlessly, making reporting a breeze. Plus, the wide range of features and customization options is a big bonus!However, some users find the setup process a bit tricky. It can take some time and resources to get everything just right. You can choose to deploy it in various ways: private, public, hybrid or even on a private cloud managed by Oracle Cloud Services.Pricing depends on the modules and features you choose. Subscriptions typically start at $625 per user per month, with a minimum purchase of 10 users. It's good to review the base costs and any additional expenses that may come with using Oracle Fusion Cloud services.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

JD Edwards EnterpriseOne

by Oracle America
JD Edwards EnterpriseOne
JD Edwards EnterpriseOne is a comprehensive enterprise resource planning (ERP) software solution designed to automate and streamline various business processes across multiple industries. It offers a wide range of features including financial management, supply chain management, customer relationship management, and human capital management. EnterpriseOne is particularly well-suited for medium to large businesses with complex operations and diverse needs. Its modular architecture allows companies to implement only the modules they need and scale the solution as their business grows. Some of the key benefits of using EnterpriseOne include improved operational efficiency, reduced costs, increased visibility into business performance, and enhanced decision-making. Popular features include its intuitive user interface, robust reporting capabilities, and tight integration with other business applications. User reviews generally praise EnterpriseOne's comprehensive functionality, flexibility, and scalability. However, some users have reported occasional performance issues and a relatively steep learning curve. Pricing for EnterpriseOne varies depending on the specific modules and features required. Typically, it is sold on a per-user basis with annual subscription fees. Pros Comprehensive functionality Flexible and scalable Improved operational efficiency Reduced costs Enhanced decision-making Cons Occasional performance issues Steep learning curve High cost Limited cloud support Complex implementation
User Sentiment User satisfaction level icon: good
Cost Breakdown
$500 - $1,000
Company Size
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Buyer's Guide

Healthcare ERP Software Is All About Centralizing Data

Healthcare ERP BG Intro

What's the best way to centralize healthcare systems and maximize workflows? Healthcare ERP. This solution offers industry-specific tools to maintain medical records, worker statuses and other administrative duties.

Not sure how to find the proper healthcare ERP? This buyer's guide details this solution's top benefits and features. We'll also dive into comparison strategies, top-rated solutions and questions to ask yourself and vendors when browsing numerous platforms.

Executive Summary

  • Healthcare ERP helps businesses streamline industry-related and back-office duties.
  • Key features include patient management, predictive analytics, accounting and more.
  • Before committing to a purchase, ask vendors about their products and services.
What This Guide Covers:

What Is Healthcare ERP Software?

Healthcare ERP is an ERP solution that streamlines industry-related and back-office responsibilities, including accounting, patient management, predictive analytics, HR management and more.

Think of this system as a database that securely stores patient and office data, boosts collaboration and maintains industry compliances, including HIPAA.

Primary Benefits

This program offers numerous benefits to amplify healthcare practices and remove bottlenecks.

Healthcare ERP Benefits

Increase Compliance Adherence

Healthcare ERP pushes to keep workflows visible and protected under numerous industry regulations.

This solution diminishes risks for facility practices, patient information and outcomes, fines, reputation and more. Maintaining compliance means holding your clients first and performing legitimate operations.

You'll have a tainted reputation if you don't adhere to these regulations.

Save Money

Centralizing and automating billing, inventory, supply and other operations save time and money because your attention will serve other administrator and client-facing needs.

This solution also decreases mistakes because you can input and change data in real time. Vital information and numbers will carry over across multiple company departments.

Real-time financial monitoring and accounting tools provide up-to-date snapshots of your economic status. Never miss essential updates again!

Expedite Medical Record Searches

Find suitable medical records within a healthcare ERP's interface with the right arrangement and search tools. This solution is an electronic storage unit that saves time and helps you move from a cluttered filing cabinet to paperless operations.

For example, what if Patients A, B and C each have severe asthma, but Patient B is allergic to latex? Having these distinctions in easy-to-find documents can save time and reduce patient harm.

Key Features & Functionality

HR Management

Use practical HR tools to maintain employee records, skills, certifications, time off, and other vital information.

Some other vital requirements include employee onboarding and administration, performance management, payroll, reporting, dashboard and more.

Patient Management

Patient management software manages patient satisfaction and revenue by merging medical information with administrative actions.

This application improves organizational workflows, offers speedy patient care, automates daily tasks and more. Key features include medical records, scheduling and more.

Inventory Management

Use inventory management tools to supervise and replenish stock items. Establish real-time notifications to avoid stockouts.

Other top-rated requirements include reporting and analytics, dropshipping, demand forecasting, first in, first out (FIFO) and more.

Accounting and Financials

Financial and accounting systems streamline bookkeeping and economic processes to decrease errors, save time and showcase real-time data.

Perform project accounting, manage assets, handle banking and budgets, balance general ledgers in one centralized place and access other features.

Predictive Analytics

Predictive analytics merges historical data, formulas and rules to find an event's outcome. This feature can reduce fraud, minimize risks, showcase market trends and more.

Software Comparison Strategy

There are numerous methods for choosing the perfect healthcare ERP system for your facility.

We've compiled a nine-step methodology called Lean Selection. This technique allows you to find the right system for any industry and company size. Here's a brief description of each step.

Healthcare ERP Lean Selection

  1. Establish: Determine why you need new software.
  2. Collaborate: Assemble internal department leaders, stakeholders, end users and more into a software selection committee to brainstorm potential software needs.
  3. Define: Create a requirements list with your committee to determine must-have features.
  4. Distribute: Compare and contrast vendors to your specific requirements.
  5. Justify: Ponder on getting new software, add-on modules for existing systems or ending the selection process.
  6. Prove: Ask potential vendors for demos, proofs-of-concept (POCs) or use cases to demonstrate their product's capabilities effectively.
  7. Rank: Score and arrange vendors according to demo scores and TCOs. You should have at least two to three vendors to meet your company's needs.
  8. Negotiate: Discuss terms and conditions with your top-rated supplier. Seek additional legal advice if necessary.
  9. Sign: Review and sign with your vendor and set up an implementation plan.

Cost & Pricing Considerations

Several factors affect a solution's TCO, from business size to deployment.

How big is your business?

Most ERP systems offer scalability features to maintain company growth as you add new departments, worksites, machinery, labor and more.

ERP used to fit a one-size-fits-all structure, but as more small and mid-sized businesses came to fruition, vendors decided to make their products more accommodable for non-enterprise clients.

There's an ERP for anybody, including freelancers, mom-and-pop shops and Fortune 500 conglomerates.

Which deployment option suits your needs?

Are you into the cloud, on-premise or hybrid deployment options?

Cloud systems offer real-time access on any mobile device because vendors host the platforms on their public or third-party servers. You can make real-time decisions, check finances, send bills and more on the go instead of waiting to get back to the office.

You host on-premise platforms on your company servers and hard drives. This option costs more because of its tiered customer support packages and licensing fees.

Merge cloud and on-premise qualities in a hybrid option. This deployment varies across vendors, so discussing this option with your potential providers for better insights is best.

Do you need add-on modules or new software?

The difference between replacing a new system or adding extra features is extreme and can save you money.

If your lamp's lightbulb goes out, do you replace the bulb or the entire fixture? Most people opt for the lightbulb because it's cheaper and easier to change.

If your existing platform operates well but needs inventory management or accounting tools, you can narrow your search to those modules. Ask vendors if the features integrate with your current platform, saving you time and money.

How skilled are your employees or end users?

Are your employees or end users skilled enough to use this new solution? If not, they may need training materials and courses to fully grasp and get the most out of your healthcare ERP.

Most vendors offer training sessions, webinars, online communities and other learning methods to help even inexperienced users. Even step-by-step guides and videos can help employees learn how to manage and streamline practices.

Training may be an extra cost while implementing your new system, but keeping everyone on the same page when using unique solutions is worth it.

The Most Popular Healthcare ERP Software

Here's a preview of some of the most popular healthcare ERP solutions.

SAP S/4HANA

What It Does

Thanks to AI and machine learning technology, SAP S/4HANA can align with business practices, perform in-depth data analyses and expedite manufacturing workflows. Top features include inventory management, procurement and supply chain management.

SAP S/4HANA

A preview of SAP S/4HANA's interface.

Product Overview
User Sentiment Score 86%
Analyst Rating 91
Company Size L
Free Trial Info 30-day free trial
What It's Best For
Capability SelectHub Analyst Score
Inventory Management 100
Procurement 100
Supply Chain Management 100
Analytics and Reporting 99
Finance and Accounting 99

Dynamics 365 ERP

What It Does

Manage every business aspect with AI insights and complete transparency with company-wide data-sharing capabilities to find patterns and resolve hindrances. Top features include finance and accounting, inventory management and procurement.

Dynamics 365 ERP

An example of Dynamics 365 ERP's financial capabilities.

Product Overview
User Sentiment Score 85%
Analyst Rating 88
Company Size M | L
What It's Best For
Capability SelectHub Analyst Score
Finance and Accounting 100
Inventory Management 100
Procurement 100
Project Management 99
CRM 99
Pros and Cons From User Reviews
Pros Cons
When asked about the solution's interface, 84% of users said the system was user-friendly. Regarding implementation, 60% of reviewers said the system had a complex installation process and needed an expert developer.
For features and functionality, 64% of clients said this solution was robust and full of modules. When asked about the learning curve, 92% of clients stated the software needed more training materials.
When describing this healthcare ERP's customization, 100% of users said this program was customizable.  

Oracle Fusion Cloud

What It Does

This cloud-based healthcare ERP has scalability for users, worksites and market expansions. Manage financials and revenue, suppliers, reporting, fraud management and more in one centralized solution.

Top features include finance and project management, accounting and HR management.

Oracle Fusion Cloud

A preview of Oracle Fusion Cloud's billing tools.

Product Overview
User Sentiment Score 85%
User Sentiment Score 92
Company Size S | M | L
Starting Price 30-day free trial
What It's Best For
Capability SelectHub Analyst Score
Finance and Accounting 100
HR Management 100
Project Management 100
CRM 99
Analytics and Reporting 99

Questions To Ask

Ask yourself these questions to understand your company's requirements:

  • What's wrong with our current healthcare workflows?
  • How can healthcare ERP solve our pain points?
  • Are we looking for new software or additional modules for our current system?
  • What are our top five must-have features?
  • Who will use this system the most (i.e., IT personnel, employees or someone else)?

Healthcare ERP Key Questions

Here are several questions to ask vendors about their software and practices as you browse different products:

  • How many years of experience do you have working with our industry and company size?
  • Do you offer patient management, accounting, inventory management and procurement tools?
  • What security measures do you use (i.e., multi-factor authentication, user access permissions or data encryption) to safeguard client data?
  • How many successful implementations have you had in the past year? Two years ago? Five years ago?
  • What customer support and training materials do you offer for your products?

Next Steps

Healthcare ERP allows you to streamline facility operations, adhere to specific industry regulations and find and protect patient information. Finding the right solution for your healthcare workplace maximizes revenue and ensures patient safety.

Ready to start your search? Review our free requirements template to search and choose the best features for your company's needs.

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Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
Khaleel Hayes is a Technical Content Writer for SelectHub, with over 4 years of experience crafting content for manufacturing, PLM, ERP and technology selection audiences. He's also a freelance writer in his spare time. His body of work includes poetry, short plays, feature articles and film reviews either self-published or in Denver publications. He graduated with a B.A. in Journalism and an English minor from Metropolitan State University of Denver in May 2018. When not writing, he enjoys classic movies and music, tasty burgers, tasteful bookstores, and breathtaking art and photography.
Technical Research By Mohit Hariramani
Senior Analyst
Mohit has a degree and Master in Finance from Mumbai, India, his years of professional market research experience started in 2019. His expertise lies in categories such as Enterprise Resource Planning (ERP), Manufacturing, Inventory Management, Manufacturing Execution Systems (MES), Facility Management Software (FMS), POS Systems (Point of Sale) and more. Through his academic and professional background, he honed skills in attention to detail, navigating ambiguity, and analytical prowess, which uniquely equip him to manage and thrive in the dynamic landscape of these diverse categories. He's passionate about leveraging his knowledge and experience to contribute effectively to the assigned technology areas.
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
Edited By Hunter Lowe
Content Editor
Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter.