Last Reviewed: November 20th, 2024

Best Hospitality LMS Of 2024

What are Hospitality LMS?

A Hospitality Learning Management System (LMS) serves as a purpose-built training platform for industries operating in the hospitality sector. Be it hotels, restaurants, or travel agencies, such an LMS provides comprehensive digital learning environments wherein employees can further hone their skills and knowledge. This significantly addresses the persistent challenge of high turnover rates, a common headache in the hospitality industry. Moreover, it helps to enhance customer service — a crucial element in this highly competitive sector. Key functionalities often include course creation, learner progress tracking, feedback channels and performance analytics. Emerging features center around AI-powered personalization, virtual reality (VR) training, and mobile learning. These tools primarily benefit hotel and restaurant chains, with staff ranging from managerial to entry-level positions. However, it's not all rosy. Some limitations include a steep learning curve for less tech-savvy users and potential complexities in managing diverse learning materials. In essence, a Hospitality LMS effectively tackles sector-specific training needs, making it an invaluable tool for fostering employee development and boosting service levels. Despite its limitations, its value proposition remains solid — a tailored training solution to drive workforce competency and enhance customer satisfaction.

What Are The Key Benefits of Hospitality LMS?

  • Improves customer service quality
  • Reduces employee turnover rates
  • Enables flexible learning schedules
  • Promotes skills development
  • Tracks employee performance
  • Facilitates regulatory compliance
  • Offers mobile learning support
  • Supports multi-lingual content
  • Customizes training materials
  • Reduces training costs
Read more

Overall

Based on the latest available data collected by SelectHub for 342 solutions, we determined the following solutions are the best Hospitality LMS overall:

Start Price
$5,400
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Litmos

SAP Litmos really stands out as a user-friendly, cloud-based LMS that suits businesses of all sizes and industries. We love how intuitive the interface is and how quick and easy it is to set up, making it perfect for organizations looking for a hassle-free training solution. The availability of off-the-shelf courses means you can get started with training right away without having to develop content from scratch.

The platform’s AI features are a huge plus, offering targeted materials and actionable insights to boost learning efficiency. With a vast course library and the option to monetize training content, Litmos adds excellent value to the learning experience. Its streamlined course management, customizable assessments and branding options let you tailor the platform to fit your needs perfectly.

However, there are a few areas where Litmos could improve. Expanding its compliance capabilities and enhancing collaboration features with native group chat and two-way messaging would be beneficial. Additionally, refining the course-building process and improving the content authoring tool could enhance the overall user experience.

Despite these areas for growth, Litmos is a strong choice for a flexible and efficient LMS. Its user-friendly design, AI-powered features and extensive course library make it a valuable asset for onboarding, employee development and customer training initiatives. The platform's focus on customization and flexibility empowers you to create a tailored learning experience that aligns with your brand and objectives.

Pros & Cons

  • Ease of Use: Users find Litmos easy to use, both for learners and administrators. It has a clean and modern interface that is simple to navigate.
  • Customization: The platform offers a wide range of features that can be customized to meet specific needs, such as branding and assignment management.
  • Customer Support: Users appreciate Litmos' customer support team's quick and efficient response. The Dojo learning tool and online help forums are cited as valuable resources for learning and troubleshooting.
  • Quick Setup: Many users highlight the rapid implementation process, allowing organizations to get started with training programs without extensive delays. This is particularly beneficial for companies needing to onboard employees quickly.
  • Training Efficiency: Litmos assists in the onboarding process for new employees, making it easier to conduct training programs and ensure compliance. Some users have seen a significant increase in course completion rates after switching to Litmos.
  • Reporting and Customization: Users would like custom reports to be sharable within the system without needing to export and share them manually.
  • Efficiency of Course Building: The process of building courses could be more efficient, particularly in terms of packaging content into classes and courses.
  • Font and Sizing Restrictions: The content authoring tool has some font and sizing restrictions.
  • Customer Support Issues: Some users feel that Litmos's support relies heavily on the user watching learning courses, which can be time-consuming and inefficient.

Key Features

  • Content Authoring: Create professional and interactive eLearning content, suitable for users of all experience levels.
    • Create courses and modules using the intuitive Create Module tool.
    • Customize courses with a neutral theme that highlights your organization’s colors and logos. Tailor fonts, colors and themes to ensure a consistent brand experience.
    • With the following/back options, you can effortlessly navigate through pages or slides. The "lock progress" feature allows you to track learner progress throughout the course.
    • Adhere to 508 and WCAG AA standards to make content accessible to all users, including those with disabilities. Users can also select their preferred language.
    • Build courses in multiple languages and structure them with multiple pages or slides. Add, delete, and reorder pages to control course flow and coverage.
    • Use predefined templates and components, such as text and images, videos, quizzes and more. Customize it with headings, images, buttons, and audio.
    • Set various completion criteria such as Last Page, Quiz Pass or Declaration. Attach resources and save important documents for easy access.
    • Publish courses directly into Litmos Training as SCORM 1.2 or download as a SCORM 1.2 ZIP file.
  • Third-Party Integrations: Easily integrate with a variety of third-party tools like Zoom, Zendesk, Okta, BambooHR, Paylocity, Shopify and Dropbox.
  • Off-The-Shelf Content: Access 2,000+ award-winning courses, 80,000+ courses from Go1, and 4,000+ eLearning videos from Bigger Brains. Use ready-made skills tagging and learning paths, or create custom ones tailored to your organization's needs. Enhance learning with workbooks, handouts and more.
  • Mobile App: Engage with training anytime, anywhere, on any device, with a consistent experience across desktop and mobile.
    • Download courses to learn without an internet connection.
    • Enable notifications to stay on track with reminders for deadlines, new courses and upcoming training sessions.
    • Use biometric single sign-on (SSO) and access training materials and interactive content from anywhere.
    • Support for 37 languages, microlearning modules and AI integration.
  • Compliance: Create a consistent compliance culture with up-to-date, country-specific compliance courses created by experts. Upload pre-existing content, create SCORM modules or use Litmos’ off-the-shelf compliance courses. Easily track progress and measure impact using built-in or custom reports to monitor course completions, quiz results and more.
  • Ecommerce: Generate revenue from courses and certifications to boost your bottom line.
    • Sell your courses and certifications on an eCommerce platform.
    • View and adjust revenue based on delivery methods, dates and locations.
    • Sell training credits upfront and bridge revenue gaps with automated tracking and management.
    • Automatically monitor and allocate expenses for events and vendors.
    • Link revenue to different business units or product lines and create unique eCommerce accounts for each.
    • Customize the appearance of your training offerings to match your brand so that customers and partners can easily recognize them.
    • Manage training in multiple languages and currencies with built-in support for global taxation.
    • Connect with CRM, ERP and financial systems using the Litmos API to handle data accurately.
  • Surveys: Use the survey tool and pre-built reports to gather feedback from employees and discover what users think about the course. Create surveys in multiple formats, such as multiple-choice, text comments and a rating scale, and prevent learners from filling out a survey multiple times to ensure accurate results.
  • Instructor-Led Training (ILT): Easily manage both in-person and virtual instructor-led training (ILT and vILT) sessions.
    • Coordinate schedules, track attendance, and handle all training details on a single platform.
    • Integrate with webinar tools like Microsoft Teams, Zoom and Webex
    • Simplify registration with features such as single sign-on, mobile access and automated calendars.
    • Automate attendance tracking and conflict checking and send alerts for schedule changes.
    • Schedule recurring sessions and add multiple instructors to sessions.
  • Assessments: Configure assessments with various question types, such as multiple choice, true/false, and fill-in-the-blank. Set assessments as mandatory or optional, with customizable passing scores, and integrate them directly into courses.
  • Customizations: Personalize the look and feel of your LMS with a variety of customization tools.
  • Branding
    • Custom Branding: Tailor the LMS interface to align with your organization's brand. Modify colors, fonts, logos and backgrounds to create a cohesive brand experience.
    • Custom Login Page: Design a personalized login screen that welcomes users and reflects their brand identity.
    • Header and Footer Customization: Customize the global header and footer for both admin and learner views.
  • Course and Content
    • Built-In Authoring Tool: Use the built-in authoring tool to create and customize courses and reuse existing content, such as PowerPoint presentations and videos.
    • Learning Paths: Create customized learning paths (curriculums) tailored to specific roles or competencies, guiding learners through a structured training experience.
  • User Experience
    • Personalized Views: Create personalized learner views for users to see content that is most relevant to them based on their roles, preferences or past activities.
    • Widgets and Interface Options: You can choose from various widgets, such as news, metrics, and assigned training, to display on the dashboard.
    • Navigation Customization: Select different navigation styles, such as horizontal or vertical menus.
  • Training: Besides the solution’s content library and knowledge management capabilities, it has valuable applications for several specific types of industries.
    • Customer Training: This solution allows for better adoption, upselling, and increased buyer loyalty by providing the opportunity to train customers on how to use products. Tracking lets users see which training programs work best for customers so they can adjust training as needed. Popular training enables organizations to increase sales through the eCommerce function.
    • Sales Training: Accessible by mobile, the sales training can use video assessments to help hone pitches and integrate with a CRM. It also comes with several courses on relevant topics.
    • Operations Training: The dual use of certification programs and learning paths, allows employers to ensure their operations managers are qualified and up to date with compliance issues.
    • Gig Worker Training: For jobs in the gig economy, such as Uber, Lyft and Airbnb contractors, the software can onboard people quickly and efficiently even when they’re not in the same country.
    • Contractor Training: The solution scales easily for a sudden upsurge in workers in an unpredictable market, while reporting and analytics allow managers to monitor workers closely. Bits of microlearning can help a variety of workers answer questions quickly without disrupting the process.
    • Supplier Training: Stay in touch and up to date with suppliers through presentations, video, audio, PowerPoints, reference materials and SCORM-standardized content. Scaling also helps accommodate a significant change in learners.
  • Certificate Management: Create unique certificates to reflect the attributes of each learner and course.
    • Customize various elements of the certificates, such as logos, colors, fonts and text, to align with your brand guidelines and enhance their visual appeal.
    • Create unique certificates for each course, ensuring that the design and content reflect the specific training completed by the learner.
    • Manage the lifecycle of certifications, including expiration notifications and renewal processes, to stay compliant with industry regulations.
  • Monitor Learner Activity: Receive alerts in real time for learner activities, like course completions or milestone achievements. Use the Boost feature to schedule and send push notifications to any device, including wearables.
  • Customizable Subdomains: Create multiple subdomains per subscription, each customizable and brandable. Designate one subdomain as the primary for system-wide course assignments.
  • Gamification: Incorporate gamification elements to enhance user engagement and motivation.
    • Allow learners to earn points and badges for completing courses and display them on their profiles to encourage participation and reward progress.
    • Rank learners on leaderboards based on their points to encourage healthy competition.
    • Tailor gamification mechanics to fit organizational training goals and create a personalized learning experience.
  • Data Reporting: Track learner progress and assess the effectiveness of training programs using insightful data reports.
    • Schedule automated reports to generate and send via email, keeping stakeholders informed without manual effort.
    • Create custom reports tailored to specific metrics or KPIs, focusing on what matters most to your organization.
    • Interpret data quickly with visual dashboards and graphical representations to identify trends and areas of improvement.
    • Track comprehensive metrics, including course completions, learner engagement levels and assessment scores, to get a bird' s-eye view of training activities.
  • Social Learning: Direct messaging and discussion forums enable learners to share insights and clarify doubts in real time. Social media integration allows them to collaborate on learning paths and share achievements and progress, boosting community engagement.

Pricing

License/Subscription Cost
  • Subscription-based pricing model – per user, per month
  • The cost will vary depending on the subscription plan chosen from the pricing plans offered by Litmos LMS: Pro or Pro + Courses.
  • In case monthly active users exceed the monthly limit, Litmos will charge extra at the start of the next billing period
  • An “active user” or “unique login” is any trainer or trainee who signs up during the billing period. Once a user has become “active,” there is no limit to the number of times they can log in
  • Billed annually
Maintenance Cost
  • Included in the subscription cost
  • Litmos provides phone and email support to Enterprise customers 24/7
  • Provides resources such as infographics, guides, white papers, videos and webinars
Installation/Implementation Cost
  • None
Customization Cost
  • Cost will vary depending on the type of functional requirements added on based on business requirements, such as the automation bundle, multi-accounts, sandboxes and migration services
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost will vary depending on the amount and the type of data to be migrated from the legacy system, the availability of migration tools, the complexity of data, and gaps between the existing system and the new system
Training Cost
  • Provides eLearning and online training to users
  • It offers 1-hour live product training to its users for free
  • It offers hosted on-demand training, enabling users to build, deliver and track training from anywhere
  • Trainers and users can access the training modules or learning content from their mobile devices
  • It helps users build training courses by uploading their existing training material such as PowerPoint presentations, PDF, Word, Excel and other related training documents
Recurring/Renewal Costs
  • Cost is equivalent to the subscription fee to be paid based on the number of active users and customization cost
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Google Classroom

Google Classroom is an eLearning solution that’s widely used in education because of its price point. While the base version is free, there is a paid enterprise package with expanded functionality. Reviewers like its simple UI, integration with the G Suite, support of multimedia options and good base functionality with grading, assignments, exams and more. They also felt it encouraged engagement and collaboration while saving time and money.
On the flip side, reviewers felt the platform lacked options for customization and didn’t come with enough features. The platform isn’t a full-service LMS. It delivers lessons, shares files and has some higher function feedback functions, but doesn’t have the advanced administrative, reporting and other options of more robust solutions. This is an excellent option for small to medium-sized organizations that need to facilitate training. Make sure you understand the functional differences between the free and enterprise versions.

Pros & Cons

  • Affordable: Over 80% of viewers who mentioned price were happy with the cost.
  • Integrates with the G Suite: Users who mentioned the integration with Google Docs, Slides and other products were pleased in 80% of reviews.
  • Uploads Efficiently: Over 70% of reviewers felt that uploading ran smoothly.
  • Easy to Use: The majority of users who mentioned the UI were happy with its capability in just under 70% of reviews.
  • Multimedia Support: More than 60% were happy with the various formatting and multimedia support in the system.
  • Excellent User Communication Tools: Users who mentioned the messages, notifications and other communications functions were pleased in more than 60% of reviews.
  • Glitchy: More than 80% of users who mentioned the speed of running the program felt it was glitchy.
  • Lack of Customization: Reviewers who mentioned customization felt the options were lacking in more than 70% of reviews.
  • Not Enough Admin Control: Over 60% of reviewers who discussed the user admin function felt functionality was lacking.
  • Lacks Features: In over 50% of reviews that mentioned the feature set, users felt they were missing features.

Key Features

  • Different Roles: Adjust access on the platform allowing administrators to create other roles for parents, students, educators and more.
  • Web Conferencing: Create a unique link for each video session and send out a private link for classes. Use the IETF security standards for Secure Real-Time Transport Protocol and Datagram Transport Layer Security. Record and live stream with the expanded paid product.
  • Integration: Integrate with many school administration apps, curriculum building, communication, education enhancement and more. Use apps like Aeries, Aladdin Schools Connect, Classcraft, Pear Deck, Pearson Education, Quizizz, Squigl, Writable and a wide variety of others. Have programmers connect their app with the platform and access technical support, company-wide initiatives and marketing support.
  • Mobile: Use the mobile app that works on iOS and Android where learners and instructors can access the program from multiple devices.
  • Jamboard: Provide a smart display for tablets, smartphones or smart boards. Pull in images, make notes with the stylus and handwriting and shape recognition tools and more. Operate with Meet or during an in-person class.
  • Enterprise Option: Use the teacher center and Google for Education for more control, better security, device management, data loss prevention, a S/MIME for Gmail, Gmail logs and admin reports in BigQuery, a security sandbox and more. Set up a university-wide email system with Gmail.
  • Stream: See posts, comments and other materials when they log into the program. Upload content and respond to comments while students can collaborate with their peers and comment on posted materials.
  • Class Management: Facilitate classes through an organization with features such as a content library for assignments, slides, class papers, forms and other resources. Lock due dates, set a timer on access for materials, reuse content, add YouTube videos and more.
  • Accessibility: Accommodate students with impairments such as hearing, vision, physical disabilities and processing disorders. Use voice access, screen readers, closed captioning and more so learners can access information in a way that helps them. Adjust the content to make it more visual, auditory and more to match individual learning styles. Download an accessibility conformance report to analyze the effectiveness of the program.
  • Security: Use a system that supports the standards and compliance for the Children’s Online Privacy Protection Act of 1998, Family Educational Rights and Privacy Act, Software & Information Industry Association, ISO/IEC 27018:2014, HIPPA, GDRP and more. Host information on secure servers, let administrators watch over data security and get audited by a third-party to ensure data protection.
  • Grading: Allow instructors to add comments, grade, enter commonly used feedback, apply rubrics and automatically notify students when their assignment is ready for them.
  • Educator Groups: Unite local educators so they can collaborate and help one another online and in-person. A local volunteer organizes the group and the members unite for teaching, workshops, advice and more.
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked TalentLMS

TalentLMS stands out as a user-friendly and adaptable LMS that caters largely to small and midsize businesses. Its intuitive interface, advanced feature set and focus on customization make it a useful tool for employee, customer and partner training.

According to our data, TalentLMS supports several key LMS modules fully out of the box. These include:

  • Collaboration: 100
  • Content and Course Management: 100
  • Ecommerce: 100
  • Reporting and Dashboard: 100

Its extensive feature set allows you to create and manage content, sell courses online and facilitate real-time communication. The AI-powered course creation tool, TalentCraft, enables you to generate personalized courses that address specific skill gaps quickly.

You can use custom certificates to showcase your company’s branding and course completions. Users can quickly log in to the system using SSO, and learn anytime, anywhere on the mobile app.

Integrations with tools like Zapier add automation options, and the support team and community resources provide valuable resources and guidance to help you set up. You can also add new users and features as needed to the platform without having to switch systems.

I recently tested TalentLMS through its free plan and explored key features like course authoring, reporting, gamification and integrations. The platform’s dual interface options — legacy and modern — made navigation smooth and intuitive, and I appreciated how easily I could access course materials, progress tracking and reports.

TalentLMS also impressed with its AI-driven course creation tools and the ability to quickly add a variety of content types, including assessments, SCORM files and multimedia. The platform’s customizable dashboard and notification features made managing courses and users effortless.

I dive deeper into my experience in the “See It in Action” section, where I provide more insights on the course authoring process, reporting tools and gamification elements.

One area where TalentLMS could improve is its video capabilities. The platform lacks full support for virtual classrooms, attendance tracking, session recording and interactive whiteboards. Additionally, the mobile app could benefit from push notifications to keep learners updated on their training progress.

TalentLMS is great for small to medium businesses, with a vast feature set and affordable starting price. It’s ideal for straightforward setups, though costs can increase with more users or added courses, which might be a challenge for larger organizations.

Pros & Cons

  • Ease of Use: 85% of users praise TalentLMS's intuitive and user-friendly interface, which makes it easy for both administrators and learners to create courses and navigate the platform.
  • Affordability: Over 70% of users regard TalentLMS as an affordable LMS, especially for small to medium-sized businesses.
  • Excellent Customer Support: 70% of users highlight the responsive, knowledgeable and helpful customer support team that’s quick to address any issues and questions.
  • Feature-Rich: According to 65% of users, the solution offers a diverse feature set that caters to varied industry-specific requirements.
  • Mobile App Limitations: 45% of users who reviewed the mobile app said it has limited functionality compared to the web-based platform, with some users unable to perform specific tasks on the go.
  • Onboarding and Implementation Challenges: A few users (30%) expressed that the initial setup and onboarding process can be challenging, especially for users who’ve never used an LMS before.

Key Features

  • Dashboard: Get an overview of active users, assigned courses, training time, course completion rates and more. Use the Timeline widget to track account activity, monitor each course’s progress status, and add or delete widgets to customize your dashboard.
  • User Management: Create and store users' personal information, such as name, location, bio, sign-in credential, learner type and email.
  • Course Creation: Add the course code, specify the category and pricing, insert intro videos, assign start and end times, set completion rules and include certificates for each course. Fill the courses with text, videos, PPTs, images, assignments, surveys and more.
  • Course Management: Reuse presentations and videos or find external media to build classes. Offer certifications for compliance courses and create learning paths tailored to each user’s requirements.
  • Course Store: Subscribe to TalentLibrary to access over 900 English and Spanish courses in various fields, such as HR, leadership, safety and compliance, personal development and business skills.
  • Gamification: Offer discounts as rewards when learners achieve a set number of points, badges or levels. Reset users' gamification statistics as needed, either for the whole portal or for a specific group or branch. You can:
    • Award users with points for different learning activities.
    • Give badges to highlight milestones in their learning journey.
    • Represent stages in their learning journey with levels.
    • Show users their learning progress in points compared to others with leaderboards.
  • Integration: Integrate directly with third-party apps like WordPress, BambooHR, GoToMeeting, Salesforce and Shopify. Add Zapier to access over 750 additional options like Slack and Zendesk, and use the API and JavaScript integrations for additional extensibility.
  • Security: Protect sensitive data with features like AWS storage, 2FA, DDoS, BCDR, incident response plans and STAR compliance.
    • Restrict registration to specific email domains and prevent multiple logins from different browsers.
    • Disable video transcoding if videos are web-compatible and add a system logo watermark on uploaded videos.
    • Meet the guidelines for various security and accessibility standards, such as ISO 27001, ISO 9001GDRP, PCI Compliance and WCAG-2.
  • Files Repository: Organize, reuse and share files with selected users. Upload and store various types of files in your account, and easily manage and distribute them.
  • Collaboration: Allow instructors and learners to engage in discussions, interact through video conferencing, send group and private messages and stay connected at each touchpoint of the training process.
  • Branches: Create independent sub-portals (branches) for various departments, user types and customers. Customize each portal with its own URL, theme, language, users and courses.
  • Automation: Automate day-to-day tasks to avoid manual admin work and reduce errors. Assign courses to many users simultaneously, send reminders, deactivate users and more.
  • Reporting: Generate data reports to track key metrics like course completion rates, courses not started or passed, courses in progress, and training time for each learner, branch, group and course. Track users and their roles, progress status, scores, and completion dates and times for each course. Create and automatically export custom reports.
  • Learning Activities: Add learning activities like assignments, tests, surveys and ILT training to courses.
  • Blending Learning: Use blended and instructor-led training (ILT) to organize classroom events, manage all aspects of ILT sessions, set up automatic notifications and deliver virtual lessons in real time.
  • Assessments: Build a variety of tests with different question types, such as multiple-choice, drag-and-drop matching, ordering, fill-in-the-blank and open-ended questions. Use them to evaluate learner progress and knowledge retention.
  • Surveys Engine: Build surveys to gain insights into your learners and training. Send surveys, collect responses and analyze results to gather valuable feedback and data.
  • Learning Paths: Set up learning paths by selecting the desired course. They can link courses to create the path and add prerequisites, so learners must complete these courses in any order before proceeding. They can also create alternative paths using the Add an alternative rule option and enable Levels in the Gamification tab to require learners to reach a certain level before accessing a course.
  • TalentLibrary: With a subscription, you can access high-quality content in the form of interactive quizzes, expert-created materials and new classes stored in the online library.
  • Embedded Video Conferencing: Use a built-in tool for conducting meetings via video call and integrate it with popular apps like Zoom, Google Meet and Skype.
  • Mobile App: Allow learners to complete their training on the go using the iOS and Android-compatible mobile app.
Start Price
$130
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Moodle

Moodle is an open-source LMS that's really popular among educational institutions like K12 schools and colleges. Its workplace version is designed to address various corporate training needs such as onboarding, compliance training and skill development.

Moodle is packed with features – you can create courses, collaborate with learners, grade assignments and more. Plus, it works quickly on mobile devices so that learning can happen anywhere. We love how flexible it is, and it can be customized to your heart's content with HTML, CSS and third-party integrations.

Its user-friendly interface is another highlight, and it is known for its intuitive navigation and ease of use, particularly for students. This makes Moodle a suitable choice even for those new to LMS platforms. A strong focus on social constructionist pedagogy emphasizes collaboration and active learning. And with Moodle’s large and active global community, you can get active support and contribute to its ongoing development.

While its interface is great for instructors and students, we found that it may be complex for admins, and an extensive feature set can require time and effort to master. The lack of built-in video conferencing capabilities is another drawback, though the solution does integrate with virtual classroom tools like BigBlueButton.

Being open-source, Moodle eliminates licensing fees, making it an attractive option for budget-conscious institutions. The availability of free plugins and themes further adds to its cost-effectiveness.

Moodle is a fantastic choice if you're looking for a powerful and adaptable LMS, especially for education. Its multi-tenancy architecture supports various business structures and types, making it adaptable to different corporate environments. Its open-source nature, emphasis on collaborative learning, and scalability make it a viable option in the LMS market.

Pros & Cons

  • Customizability: According to 80% of users who reviewed this, Moodle lets users add custom HTML and CSS, integrate with third-party applications, and select modules related to rubrics and outcomes.
  • Ease of Use: 90% of users praise its intuitive interface which is easy to navigate, especially for students. Its simple and intuitive features make it suitable for beginners.
  • Advanced Feature Set: 75% of reviewers highlighted Moodle’s wide range of features, such as course creation, third-party integrations, notifications and feedback, and grading rubrics.
  • Mobile Compatibility: According to 60% of users who discussed this aspect, Moodle's mobile app is very user-friendly and offers all necessary tools to support on-the-go learning. It lets users access course content, connect with team members, download learning materials and more.
  • Affordability: 80% of reviewers who discussed costs appreciated that Moodle is free to download and use and offers flexible pricing models for various needs.
  • Steep Learning Curve: Regarding this, 45% of users said Moodle has a steep learning curve for administrators. They feel its interface can be confusing to explore since it has a lot of features, and users need to know what they’re looking for to use the platform effectively.
  • Lack of Video Conferencing: 45% of users who discussed this con point out Moodle's lack of built-in video conferencing capabilities, which are increasingly important for online learning.

Key Features

  • Course Development: Create courses from scratch or upload existing ones to the system. The course builder tool allows you to:
    • Add name, category, start and end date, ID number, summary, number of sections, cover image, participants, tags, groups and other specific details.
    • Insert resources like checklists, files, forums, quizzes, wikis and more into sections. You can also set up virtual classroom sessions via BigBlueButton.
    • Add questions, files, competencies, course completion conditions, add-on apps and badges.
    • Generate reports to analyze competencies, log actions, live logs, training activities and course participation rates.
    • Import, back up, restore, copy and reset courses to reuse them.
    • Enable learners to request new courses and download course content.
  • Assignments: Use the assignment activity module to communicate tasks, collect tests and quizzes, and provide grades.
    • Allow students to submit any type of digital content, such as documents, spreadsheets, images or audio and video clips, or type text directly into the text editor.
    • Use assignments to remind students of offline tasks without having to make digital submissions.
    • Let students submit work individually or as a group. When reviewing, leave feedback comments and upload files like marked-up submissions, commented documents or audio feedback.
    • Grade assignments using numerical scales, custom scales or advanced methods like rubrics. Record final grades in the gradebook.
  • Forums: Use forums to encourage students to socialize, make course announcements, discuss learning content, host face-to-face sessions online and more.
  • Checklists: Allow teachers to create checklists and help students track tasks and to-do lists.
  • HTML5 Packages: Upload and add HTML5 Packages (H5P) to the platform. H5P allows you to integrate interactive content like presentations, videos, quizzes, games and more into course materials. Automatically grade questions attempted in H5P activities and record them in the gradebook.
  • Calendar: Log important events like assignment deadlines, upcoming meetings, and course start and end dates and more on the company calendar.
  • BigBlueButton Integration: Integrate with BigBlueButton and conduct live online classes, virtual office hours or group collaborations. Use features like audio, video, chat, slides, screen sharing, a multi-user whiteboard, breakout rooms, polling and emojis in real time. Record sessions for playback later.
  • Feedback: Design surveys with multiple-choice, yes/no or text-input questions to gather participant input. Keep responses anonymous if needed, and decide whether to share results with participants or restrict them to teachers only.
  • Notifications: Track updates and alert users when a new event occurs. Enable triggers for new course additions, upcoming deadlines, published grades, schedule changes and more.
  • Course Tracking: Monitor course progress and the number of activities completed by each learner. View their completed assignments, course start and end times, achievements and other details for each course.
  • Quizzes: Create assessments with various question types, such as multiple-choice, matching, short-answer and numerical questions, and include them in course exams, topic tests, practice sessions and more.
    • Configure options for multiple attempts, randomize question order from the question bank and set time limits.
    • Automatically grade each attempt, excluding essay questions and record results in the gradebook.
    • Customize when to display hints and feedback and correct answers to students.
  • Multi-Device Support: Access the site from any device via the free mobile app for Windows, iOS and Android. It's compatible with mobile layouts and can be used in any browser for a consistent experience.
  • Plugin Management: Manage all plugins from one interface for quick access. Provides plugins for different types of educational needs (e.g., universities). Connect with MS Office 365 and Google Apps.
  • Personalized Dashboards: Organize and access training information like checklists, badges, latest announcements, timelines and course overviews on a customizable dashboard.
  • User Management: Add new users, set user preferences, define user profile fields, upload user pictures and more.
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Why We Picked Docebo

Docebo is an AI-driven LMS that caters to a wide range of learning needs, making it particularly well-suited for large enterprises with diverse departments and audiences. Its multi-tenant architecture and configurable organizational management features allow you to manage complex structures, while the user-friendly interface and extensive customization options provide a smooth experience for both administrators and learners.

What impressed us most were Docebo's AI capabilities, which automate tasks like content tagging and translations, and offer personalized course recommendations. We appreciate how the platform’s emphasis on personalized learning paths enables users to tailor training experiences to individual roles, skills and goals. The AI-driven suggestions further enhance the learning experience by recommending courses that align with learners' interests and behaviors.

We also like Docebo's social learning features, which promote collaboration and knowledge sharing through forums, leaderboards and gamification. The integration with Microsoft Teams significantly amplifies these social learning opportunities, fostering a sense of community and encouraging active participation among users.

While Docebo offers impressive features, we found some limitations during our research. Users have reported occasional issues with webinar integrations and found the reporting capabilities limited. The platform also lacks some features like anonymous and automated grading, and the administrative interface is also considered cumbersome by some, requiring multiple steps for basic tasks.

Despite these limitations, Docebo's strengths in personalization, AI capabilities and user experience position it as a strong contender in the LMS market. The platform's focus on delivering tailored learning experiences and its extensive feature set make it a valuable tool for organizations seeking to enhance their training and development programs.

Pros & Cons

  • User-Friendly Interface: 85% of users commend Docebo for its intuitive design, which simplifies navigation for both administrators and learners. This ease of use reduces the learning curve, allowing teams to quickly adapt and utilize the platform effectively.
  • Robust Features: 80% of users highly value the platform's extensive features, including course creation, content management and assessment tools. They appreciate not having to recreate learning plans, as they can reuse existing ones, saving time and effort in course management.
  • Flexible Customization: The ability to customize the platform according to specific organizational needs is a significant advantage for 65% of users. They appreciate the option to create branded mobile apps and tailor the interface, enhancing user engagement.
  • Effective Support: According to reviews from 50% of users, the customer support team is very responsive and offers prompt and knowledgeable responses.
  • AI Capabilities: Nearly 50% of users recognize the potential of AI features in automating tasks and enhancing learning experiences. However, some feel that the AI's effectiveness is overstated, leading to mixed reviews.
  • Webinar Integration Problems: Nearly 35% of users report difficulties with webinar functionalities, particularly with the Coach & Share module. This can disrupt training sessions and limit the platform's effectiveness for live learning.
  • Complex Admin Navigation: The administrative interface is often seen as cumbersome for some users, requiring multiple clicks to perform basic tasks.
  • Issues with Offline Tracking: 40% of users see the platform's offline training tracking as inadequate, and delays in updating learner records cause issues when training is a prerequisite for other courses.

Key Features

  • AI-Powered Learning: Use AI to deliver personalized learning experiences tailored to each user’s needs.
    • Analyze learner behavior and performance to recommend relevant content and suggest learning paths.
    • Use the virtual tutor for conversational support and guidance.
    • Transform external content into microlearning lessons with the Shape tool.a
    • Automatically translate content into multiple languages with AI-powered translation.
  • Social Learning: Encourage collaboration and knowledge sharing among team members through forums, leaderboards and gamification features. Enable them to engage in discussions, share ideas and ask questions. Recognize and reward achievements with leaderboards and badges to motivate active participation.
  • Personalized Learning Paths: Create personalized learning paths based on roles, skill levels, and career goals. Tailor distinct pathways to learners' competencies and interests, and include a series of courses from basic to advanced levels in each learning path.
  • Gamification: Gamify learning with points, awards and badges to boost engagement and course completion rates. Let learners exchange points for rewards, and track engagement and achievements from a central dashboard. Set specific awards for each branch to cater to diverse groups.
  • Third-Party Integrations: Docebo Connect allows you to integrate your platform with over 400 third-party SaaS systems. Connect with apps like Accredible, BambooHR, ADP Workforce Now, GoToMeeting, HubSpot, Jira, MailChimp, MySQL, Okta and NetSuite. Manage automated workflows, called recipes, to share and exchange data between systems based on specific triggers. Easily create and customize these workflows using a low-code platform.
  • Learning Impact: Understand the impact of your training programs by going beyond basic metrics and addressing challenges like complex data and low response rates. Improve your L&D programs with single-source content management, optimized survey techniques, built-in performance reporting and next-step action plans to make data-driven decisions.
  • Certifications and Retraining App: The Certifications and Retraining App lets you create and manage certification programs. Learners can earn certifications by completing courses, learning plans or external training. The app tracks and views certifications efficiently, allowing learners to see their progress. You can also customize delivery and expiration policies to fit your needs.
  • Course Catalog: Create customized course sets that users can enroll in or purchase. Activate internal catalogs for logged-in users and public (external) catalogs on the login page for broader access. Control user visibility by assigning specific groups to certain catalogs, allowing them to purchase or enroll.
  • eCommerce: Sell your training content online to internal and external customers.
    • Provide a user-friendly interface for customers to browse, preview and purchase content, including options for wire transfers.
    • Set up a professional storefront or integrate with popular eCommerce platforms like Shopify, Drupal, WordPress or Joomla.
    • Offer course bundles through subscription plans, and manage different plans for various customer groups based on licenses or enrollments.
    • Collect payments through global payment gateways like Authorize.net, Paypal, Adyen, Cybersource and Stripe.
  • ILT Classroom: Docebo supports both Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) for in-person and online sessions. You can monitor attendance, manage waitlists and upload essential training materials for learners to access before, during and after courses. You can also track performance for certification purposes, and provide detailed records of evaluations to learners.
  • MOOC Builder: Use it to create and manage Corporate Massive Open Online Courses (MOOCs) on your platform. Make a public course catalog visible to non-registered users, allowing them to browse and explore courses without an account. Enable self-registration directly from the public course page to simplify user access, and sell courses through the E-commerce App with easy payment options and transaction management.
  • Offline Player App: Download SCORM courses to Windows desktop computers to access and complete them offline. When back online, sync progress with the LMS to ensure all activities are updated. This allows learners to study anytime, anywhere, without an internet connection.
  • Docebo Flow: Docebo Flow lets you integrate your Docebo learning platform into other web pages.
    • Embed Docebo on any external website that allows HTML and JavaScript code. This lets you open your Docebo platform in a pop-up window when users click a button or link.
    • Display training content that matches users' actions on the website. This way, learners get relevant information exactly when they need it.
    • Set up Docebo Flow to automatically log users in, so they don’t need to enter credentials separately.

Pricing

License/Subscription Cost
  • Subscription-based pricing model – based on the number of active users per month
  • Docebo LMS offers two types of flexible plans – Growth and Enterprise (500+ monthly active users). Please see the LMS pricing guide for details
  • The cost will vary based on the type of plan opted for
  • Billed annually and monthly (both options are available)
  • For each additional user, Docebo LMS will charge a fee of $5.90/user/month
  • All plans require at least an annual commitment
Maintenance Cost
  • Included in the subscription cost
Installation/Implementation Cost
  • The Docebo Learning Suite Enterprise plan is available for organizations, starting with 300 monthly active users and beyond. Compared to other learning technology vendors that use a monthly active user model and base usage on the number of logins, Docebo counts a monthly active user as a learner who accesses learning content within a 30-day cycle.
Customization Cost
  • Cost will vary depending on the functional requirements added on, such as Salesforce integration, phone support for admins, extended enterprise and social learning, based on business requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost will vary depending on the current software, amount of data to be migrated, availability of migration tools, the complexity of data and gaps between the existing system and the new system
Training Cost
  • Admin training and on-demand webinars are provided by Docebo’s Learning and Support
  • There’s also a free Knowledge Base for administrators navigating the solution
Recurring/Renewal Costs
  • Cost is equivalent to the subscription fee paid annually or monthly for continuous access to the product which is deactivated if not renewed on time
Start Price
$9,500
Annually
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Why We Picked Blackboard Learn

Blackboard is an online learning solution used most commonly in educational institutions. As one of the biggest players in the market, its users appreciate its features, useability, grading functions and the different channels of communication. The most common complaint was that it’s hard to learn. However, many said it was easy to navigate after getting over the initial learning curve. Though many people liked its features, there were gaps and additional functionalities wished for in almost every category. Its lack of accessibility was also an issue for some users.
This solution is good for institutions looking to implement a standardized learning solution. However, it’s important to compare it to its big competitors as some complained it was generic or too similar to other systems. Still, this can be an extremely efficient platform for online and blended learning.

Pros & Cons

  • Grading: A total of 80% of users who mentioned the grading capabilities felt it worked well and saved them time.
  • Effective Communication: Over 70% of users who mentioned communications features were thrilled with the discussion boards, messaging, live classrooms and other features.
  • Great Customer Support: More than two-thirds of reviewers who mentioned the customer support had good experiences with the staff.
  • Easy to Use: Users felt that the UI worked well in over 50% of reviews.
  • Poor Mobile Function: Around 75% who mentioned the app said they had issues with the design, especially on mobile.
  • Issues with Features: Over 41% of users said there were holes in the functionality of the integrations, grading features and said there was too much text on the website.
  • Steep Learning Curve: While many said the UI was easy-to-use, over 40% of those mentioned it said it took a long time to learn.
    .

Key Features

  • Integration: It can be integrated with other essential educational programs such as Student Information Systems, lunch systems, online grade books and others to make collecting data easy. 
  • Collaboration: Through web conferencing and virtual classrooms, students, peers and coworkers can collaborate on projects and content creation. 
  • Mobile App: The app, which is available across several devices, offers mobile-friendly content that’s been adjusted to flip less on a phone screen. Learners can access tests, quizzes, notes and more. 
  • SaaS: It’s a software-as-a-service or cloud-based product. This means the hosting is online and not local. 
  • Templates: When instructors create courses, they can choose from several pre-made templates and customize as needed. 
  • Strategic Planning: Extra services include strategic planning, which comes with market research, help to develop a comprehensive strategy, deployment support and more. 
  • E-Commerce: It allows users to buy or sell courses, training materials and other content. This can be used as a revenue source or to find more information for a program. 
  • Sales Training and Development: In addition to its uses in K-12 and higher education, it helps with the training of employees to keep them in compliance or certified in a corporate setting. Individual workers can be tracked, and areas of improvement can be easily identified. 
  • Registration: It manages learners throughout the enrollment process and can help them sign up along pre-defined learning paths or prerequisites. 
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Why We Picked Khan Academy

User reviews from the past year suggest that Khan Academy is a valuable tool for supplementing education, particularly for its comprehensive and free content across diverse subjects. Educators and learners alike applaud the platform's user-friendly interface and the abundance of instructional videos and exercises. A standout feature is its alignment with various curriculums, allowing for seamless integration into existing learning paths, whether used regularly or occasionally. However, some users point out limitations, particularly for advanced learners. The platform's emphasis on foundational concepts might not satisfy those seeking more in-depth or challenging material. For instance, while the math content is praised, it primarily adheres to the Common Core curriculum, potentially leaving gaps for students following alternative standards. This focus on the basics also translates to limited customization options for teachers, hindering their ability to tailor the platform to their specific needs. Another concern raised is the platform's heavy reliance on data, which, while enabling progress tracking, could lead to excessive competition among students, shifting the focus from understanding to point accumulation. Despite these drawbacks, Khan Academy shines as a supplemental resource. It excels at reinforcing classroom learning, providing additional practice, and offering support for those who need it most. Its accessibility and affordability make it an invaluable tool for students and educators seeking to enhance the learning experience.

Ultimately, Khan Academy emerges as a powerful ally for learners and educators seeking a free and accessible platform to supplement their educational journey. While it might not be the "be-all and end-all" solution, its strengths in foundational learning, user experience, and curriculum alignment make it a valuable asset in the ever-evolving landscape of education.

Pros & Cons

  • Cost-Effective: Khan Academy is a free platform, making it budget-friendly for schools looking to implement a learning management system.
  • Easy Integration: The platform can be readily integrated with other educational tools such as Google Classroom and Kahoot!, simplifying its adoption into existing workflows.
  • Personalized Learning: Khan Academy offers personalized learning experiences by allowing students to progress at their own pace through the curriculum.
  • Progress Tracking: Teachers can easily track student progress and identify areas where students may need additional support, facilitating data-driven instruction.
  • User-Friendly: Khan Academy is recognized for its intuitive interface, making it easy for both teachers and students to navigate and utilize its features effectively.
  • Limited Advanced Features: Khan Academy's platform may lack some advanced features found in other paid LMS solutions, such as sophisticated reporting or assessment options, which might be limiting for schools requiring in-depth data analysis or customized assessments.
  • Customization Limitations: Schools with unique requirements might find the platform's limited customization options restrictive. For instance, adapting the platform to align with specific branding guidelines or integrating it with certain third-party applications could be challenging.
  • Occasional Technical Issues: Some users have reported experiencing occasional technical glitches, which can disrupt the flow of lessons. Additionally, the platform's reliance on a stable internet connection might pose a challenge for schools in areas with unreliable internet access.

Key Features

  • Comprehensive Curriculum: Offers a wide range of subjects including math, science, economics, and humanities.
  • Personalized Learning Dashboard: Provides students with a customized dashboard to track their progress and identify areas for improvement.
  • Interactive Exercises: Includes practice problems and quizzes that adapt to the student's skill level, ensuring appropriate challenge and support.
  • Video Lessons: Features thousands of instructional videos that explain complex concepts in an easy-to-understand manner.
  • Teacher Tools: Allows educators to assign tasks, monitor student progress, and access detailed reports on performance.
  • Mastery Learning System: Encourages students to achieve a high level of understanding before moving on to new topics, promoting deeper comprehension.
  • Real-Time Feedback: Provides instant feedback on exercises, helping students learn from their mistakes immediately.
  • Classroom Integration: Seamlessly integrates with Google Classroom and other educational platforms for streamlined management.
  • Accessibility Features: Designed to be accessible to all students, including those with disabilities, through features like closed captioning and screen reader compatibility.
  • Parent Involvement: Enables parents to track their child's progress and stay engaged with their learning journey.
  • Resource Library: Offers a vast collection of articles, videos, and practice exercises across various subjects and grade levels.
  • Mobile App: Provides access to all features through a user-friendly mobile application, allowing learning on-the-go.
  • Peer Collaboration: Facilitates peer-to-peer learning and collaboration through discussion forums and group projects.
  • Data Privacy and Security: Adheres to strict data privacy and security standards to protect student information.
  • Gamification Elements: Incorporates badges and rewards to motivate students and make learning more engaging.
Start Price
$20
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Why We Picked Udemy

Udemy is an online learning solution that provides instructor-led learning classes. Users can pick from a varied selection of topics and train at their own pace. Most reviewers were especially pleased with the features, especially the ability to control the speed of learning. Reviewers left overwhelmingly positive comments on the quality of the classes. Many learners said they were still able to contact their instructors when needed. Most users felt their teachers were skilled and knew their subjects well. Users praised its skill-building both in personal and corporate environments. Though users did like the classes, they also recommended heavily screening for quality. Some complained that the platform didn’t vet what was on the site well. Udemy has reviews for all of its classes left by users. Most people recommended weeding out the good ones from the bad ones. The most significant criticism by far came from people trying to get refunds. They said they had trouble contacting customer support or didn’t receive their money back. Others disliked the 30-day refund policy and felt cheated by it. Users were split on the price of the courses. Classes often came with discounts and some felt they were reasonably priced. Others felt they were too expensive or got angry when they paid for a class that was later offered for free. Udemy is a helpful resource for self-paced learners who have a specific set of skills they want. Vet the courses carefully, wait for discounts and look for details if the price isn’t satisfactory. It doesn’t have HR functionality as it’s more of a content library than a full LMS. Larger organizations who want to take an analytics-driven approach to learning should look elsewhere.

Pros & Cons

  • Useful Functionality: Over 90% of users who discussed features were pleased with the system’s components, notably self-paced learning capabilities.
  • Upskills Workforce: Users felt that the classes helped train employees in necessary skills in over 90% of reviews that discussed it.
  • Great for Training: More than 80% of reviewers who discussed using it as a training tool were pleased.
  • Excellent Courses: Learners loved the quality of the courses themselves in over 70% of comments that talked about it.
  • Skilled Instructors: Over 60% of users who discussed the teachers felt they were communicative and well-versed in the topics.
  • Refund Issues: Just under 80% of users who talked about refunds said they had problems getting their money back and didn’t like the policy.
  • Price: While over 50% of users felt it was reasonably priced, 46% of users who talked about price felt they were overcharged or didn’t like the pricing structure.

Key Features

  • Class Creation and Management: Manages and creates lectures, text, multimedia, slides, videos and additional resources bundled together for lessons. Offers testing and assignment options like quizzes, practice tests and coding exercises. The license for courses never expires and learners can finish at their own pace.
  • Instructor Capabilities: Sells classes and accepts payment through the solution via PayPal or Payoneer when students enroll. Designs lessons to help people advance skills, upgrade careers or explore hobbies. Offers training that details how to build units, curriculum pages, an instructor dashboard and others. Last, allow students to connect with instructors via messaging, Q&As and announcements. Instructors own all the rights to the class material.
  • Devices: Operates on laptops, desktops, tablets and mobile. Works on both iOS and Android. By downloading classes, users can watch them offline and view them with Chromecast or Apple TV.
  • Certifications: Sends a certificate of completion when users complete paid classes for reimbursement. Showcase talent or dole out bragging rights. Certifications aren’t available for free courses or ones that only have practice exams.
  • Affiliates: Promotes an affiliate program for organizations or individuals who want to promote courses on their blog or website. Users make a commission for each sale.
  • Subjects: Offers a variety of courses on different topics such as:
    • IT and Tech: Provides courses in IT AWS certification, ethical hacking, hardware, networking, operating systems, security and others. It also provides information needed for IT certification like Microsoft Azure, Cisco CCNA, CompTIA A+, CompTIA Security+, Windows Server and others.
    • Marketing: Teaches useful marketing competencies in areas such as copywriting, digital marketing, Facebook ads and marketing, Google AdWords, Instagram marketing, SEO, social media marketing and more.
    • Design: Covers subjects such as animation and 3D, architectural design, fashion, game design, graphic design, interior design, user experience and web design.
    • Business: Offers courses that cover communication, entrepreneurial skills, finance, management, Microsoft Power BI, project management, sales, stock trading, strategic thinking and others.
    • Music Education: Provides classes such as music fundamentals, instruments, production, software, techniques, vocals and others.
    • Health and Fitness: Offers art therapy, aromatherapy, CBT dance, dieting, first aid, fitness, general health, herbalism, massage, meditation, mental health, nutrition, safety, self-defense, sports and yoga.
    • Teaching & Academics: Comes with calculus, engineering, English, German, humanities, IELTS, Japanese, math, online ed, science, Spanish, test prep and more.
    • Office Productivity: Teaches learners how to increase efficiency and get trained in key office tech. Offers classes in Data Analysis, Excel, Microsoft Access, Microsoft and others.
    • Finance & Accounting: Comes with accounting, blockchain, bookkeeping, compliance, cryptocurrency, day trading, economics, finance certification, financial modeling, investing, money management, taxes and more.
    • Lifestyle: Offers several classes that apply other areas of life, such as arts and crafts, beverage and food, beauty, gaming, home improvement, makeup, neuro-linguistic programming, pet care, pet training, portraiture, travel and others.
    • Personal Development: Teaches skills focused at soft skills or life skills. Provides health and wellness, increasing learning and memory or financial issues. Some course categories include energy healing, life coaching, memory, mindfulness, neuro-linguistic programming, reiki, speed reading, stock trading and technical analysis.
  • Udemy for Business: For organizations looking for ways to host corporate training, this coexisting platform is an option. It supports company training, creates learning paths for employees and provides over 2,000 courses. For more information, see its separate product page.
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Why We Picked Adobe Learning Manager

Adobe Learning Manager is a cloud-based LMS designed for businesses that need scalable and customizable training solutions for employees, customers and partners. It offers a wide range of powerful features that make it easy to create, deliver and track personalized learning experiences.

Adobe Learning Manager's interface is a breath of fresh air. It's clean, uncluttered and offers intuitive navigation. When I ran a free trial of the LMS, I found it easy to locate courses, manage assignments and access reports without any confusion.

One of the standout features is its ability to create engaging and interactive content. You can incorporate quizzes, games and videos to enhance the learning experience. Learning Manager’s Fluidic Player supports a variety of content formats, including PowerPoint, PDF and SCORM packages, ensuring that learners can engage with different types of material. For live training sessions, it integrates with Microsoft Teams, Zoom and Adobe Connect, which makes it ideal for hybrid work environments.

You can also automate tasks such as enrolling learners and setting up training reminders. Gamification features like badges, points and leaderboards help keep learners motivated by encouraging healthy competition. It supports hybrid classrooms and video conferencing, and integrates with Single Sign-On (SSO) systems, making learning accessible and easy to manage.

Learning Manager’s advanced AI features, including personalized content recommendations, give it an edge over competitors like D2L Brightspace and Blackboard. The AI is integrated throughout the platform, providing support and personalized learning paths based on each user’s needs and preferences.

The platform goes above and beyond in terms of content management, supporting a wide variety of formats through its Fluidic Player. This capability exceeds that of its alternatives like Lessonly, which may have more limited options for content types.

Learning Manager also delivers detailed insights into learner progress. You can track not just completion rates, but also how learners interact with content, their assessment scores and any areas where they might struggle. This level of data helps tailor your training program to meet specific learner needs. In my trial, I tested different report options and found the visualizations straightforward and easy to understand.

Compared to its competitors, Adobe Learning Manager offers a fully responsive design that works smoothly across all devices, from mobile to desktop. Its mobile learning and responsive design is on par with top platforms like Blackboard, D2L Brightspace and Litmos. Still, its fully responsive interface sets it apart by guaranteeing a consistent user experience.

Users consistently praise Learning Manager for its intuitive interface, extensive feature set and personalized learning options. Its strong mobile responsiveness and integration with other Adobe products, including Experience Cloud, are major highlights. However, some users do note that the platform has a steeper learning curve for administrators, particularly when customizing or creating complex learning paths.

In conclusion, Adobe Learning Manager stands out as a modern, user-friendly LMS, especially for organizations that prioritize personalization, mobile access and data-driven insights. Its ability to craft customized learning experiences and its strong integration with Adobe tools make it a valuable asset for any organization aiming to enhance learner engagement and meet training goals.

Pros & Cons

  • Centralized Learning: An LMS keeps all your learning materials in one place, making it easy to find courses, assignments and quizzes without searching multiple locations. It keeps everything organized and up-to-date.
  • Flexibility & Accessibility: As long as you have an internet connection, you can learn from anywhere, making education accessible to everyone, no matter their location.
  • Progress Tracking & Reporting: An LMS shows real-time updates on how learners are doing in their courses. You can see where they need help, and allow them to track their own progress too.
  • Cost-Effectiveness: An LMS cuts costs by removing the need for physical classrooms, travel or printed materials. It allows you to train more people at once in a virtual setup without additional expenses.
  • Scalability: Whether you’re a small group or a big organization, the LMS can grow with you, handling more users and courses without needing major updates or having to switch systems.
  • Automation: Tasks like grading, enrollment and certifications are automated, reducing time spent on administrative work and allowing instructors to focus on teaching.
  • Enhanced Collaboration: An LMS makes it easy to interact with others using forums, chat rooms and messaging features, promoting a sense of community and collaboration.
  • Initial Cost & Setup: Setting up an LMS can be expensive and take time due to software licenses, customization and training. Small organizations may find this challenging.
  • Challenges with Technology: LMSs depend on reliable internet and devices. If your connection is poor or your device is incompatible with the LMS, you won’t be able to use the solution effectively.
  • Limited Face-to-Face Interaction: Online learning can’t fully replace in-person interaction. Some learners might feel isolated without the physical presence of colleagues and instructors, which can make learning harder for them.

Key Features

  • User Management: Manage both external and internal users with a segregated view. Automatically create user groups based on identifiable attributes and assign courses. Quickly move users between groups and designate group managers to streamline administration.
  • SSO Integration: Enable smooth enterprise logins with single sign-on (SSO) support, allowing users to log in once for access to all features. Use external identity providers (IDps) like Okta, OneLogin, Oracle Identity Federation or Microsoft Active Directory, and ensure compatibility with all IDps that support SAML 2.0 for easy setup and secure login.
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Why We Picked Canvas

Canvas is an eLearning solution used for online, in-person and hybrid learning in a variety of educational settings. Users praise its smooth interface, mobile accessibility and integration capabilities, while also highlighting some technical and usability challenges that may require attention.

Users found the system easy to use and navigate, and were happy with its vast suite of features, especially the grading, assignments and assessment tools. Most reported that it’s budget-friendly and had positive experiences with customer service.

On the downside, users said they encountered bugs and glitches in the program. They requested a more flexible due date policy and more ease of use in advanced features.

All things considered, Canvas is a versatile LMS that provides a modern platform and industry-specific features to make learning more engaging and personalized. It may require some initial investment in training and customization, but it delivers a positive overall experience for both instructors and students.

Pros & Cons

  • User-Friendly Interface: According to 60% of users who mentioned this pro, Canvas offers an intuitive and navigable interface, and is easy to use for both instructors and students.
  • Mobile Accessibility: The Canvas mobile app, praised by 72% of users, offers a responsive design and on-the-go access on various devices.
  • Best-In-Class Integration Capabilities: 55% of users said Canvas integrates well with a wide range of third-party tools and services, and helps create a customized learning environment.
  • Effective Communication and Collaboration Features: 45% of users appreciate Canvas’ communication tools, specifically discussion boards, announcements and email.
  • Personalized Course Design: Canvas offers flexible course designs, allowing instructors to create personalized learning experiences for their students, said 40% of users.
  • Technical Glitches and Bugs: Nearly 40% of users report experiencing technical issues, such as system crashes, data loss and bugs.
  • Steep Learning Curve for Complex Features: According to 30% of users, while the overall interface is user-friendly, more advanced features have a steep learning curve.
  • Rigid Due Date Policies: Some users mentioned that Canvas's rigid due date rules can be challenging for students who submit work late due to technical issues or other reasons.

Key Features

  • Course Creation: Create new courses using built-in interactive tools. Add specific details like name, course code, due date, language, grading scheme, modules and sections, description and more.
    • Announcements: Share key course information with everyone. Remind students of dates and tasks, point them to valuable resources, celebrate achievements and highlight events. You can include text, multimedia and files.
    • Grades: Show grades as points, percentages and complete/incomplete. Filter and arrange Gradebook entries, automatically apply grades for missing/late work, and hide grades until you're ready to release them.
    • People: Depending on permissions, add students, teachers, assistants and observers. Create student groups for group assignments, discussions and file sharing.
    • Pages: Create interactive content like weekly updates, collaborative wikis or resource lists. Include text, multimedia and links, and allow students to contribute to specific pages.
    • Files: Easily insert files into modules, assignments, discussions or pages. Share files with students or lock them until ready for download.
    • Quizzes: Use the New Quizzes engine for diverse question types. If unavailable, use Classic Quizzes to achieve your objectives.
    • Modules: Organize content by weeks and units. Add files, discussions, assignments, quizzes and more. Set prerequisites or lock modules until specific dates.
    • New Analytics: Use the New Analytics tool to monitor who has viewed content and participated in assignments and identify students needing extra support.
  • Dashboard: View published/unpublished courses, access the calendar and upcoming events, start new courses, view grades, enable notifications and more.
  • Assignments: Include quizzes, graded discussions and various online submissions (files, images, text, URLs media). Assign to everyone or set different due dates for specific groups. Organize assignments into groups, weigh them by percentage, and enable Peer Review for student feedback.
  • Gradebook: Easily input and distribute grades using various methods, such as points, percentages, pass/fail, GPA scale and letter grades.
    • Use SpeedGrader to assign grades and provide feedback efficiently.
    • Automatically create columns in the Gradebook for assignments, discussions, quizzes, surveys and attendance tracking.
    • View grades by grading periods, sort by due dates or student names, and apply specific filters for streamlined management.
    • Download and grade assignments offline and calculate totals.
    • Monitor grades across all courses, notify students of graded assignments and manage grade history.
    • Customize grading curves, message students based on assignment status, leave private comments and excuse assignments when necessary.
  • Rubrics: Set custom or outcome-based assessment criteria to communicate quality expectations. Use rubrics to align learning outcomes, assess submissions in SpeedGrader and support non-scoring assessments for comprehensive grading.
  • Canvas Catalog: Integrate with Canvas Catalog to streamline course offerings.
    • Easily bundle multiple courses into programs and enable registration for community education and professional development.
    • Create branded sub-catalog listings for specific departments or organizations.
    • Customize page templates for FAQs, contact info and individual course landing pages.
    • Set up personalized certificates and automate their distribution.
    • Allow students to track their progress with customized dashboards.
    • Generate reports on course progress, registrations, revenue and enrollment trends.
    • Offer hassle-free self-registration and self-paced courses with automated enrollment, payments and certificate distribution.
    • Build, manage and customize courses and programs.
  • SpeedGrader: Quickly grade student submissions in one place with SpeedGrader. Use a simple point scale or detailed rubrics to assign grades, and accept various document formats and URLs to mark up assignments directly for feedback. Sort submissions by student, hide names for anonymous grading and track your progress. Easily view submission details, handle resubmissions and manage moderated assignments.
  • Intelligent Insights: Enhance teaching and learning effectiveness with Intelligent Insights, a premium analytics solution tailored for admins.
    • Use AI and analytics to gather actionable data.
    • Leverage conversational AI for quick ad hoc data requests and pre-built analytics for tracking goals such as course effectiveness and student success.
    • Customize insights to pinpoint best practices, optimize LTI usage and address learning needs.
    • Build custom dashboards and automate SQL queries to streamline data management and improve learner support.
    • Identify courses that need improvement, notify instructors promptly and foster continuous improvement across teams.
  • Roll Call Attendance: Manage attendance in courses using the Attendance (Roll Call) tool, an external LTI app suitable for both online and face-to-face classes. Enabled at the account level, users can access it across all courses within your Canvas account.
  • Discussions: Communicate about course topics anytime. Create graded or casual discussions for idea exchange and problem-solving. Use threaded discussions for detailed topics and focused discussions for short exchanges.
  • Assessments: Administer assessments in the form of assignments, quizzes and discussions.
  • Assignments
    • Allow students to submit assignments online through text entry, file uploads, media recordings, external tools, URLs or Canvas pages.
    • Assign to individual students, groups or sections.
    • Include a due date for Not Graded assignments, without providing points or grades.
  • Discussions
    • Grade student responses to discussion topics.
    • Assign to individual students, groups or sections.
  • Quizzes
    • Conduct surveys or assess student comprehension of course content through quizzes.
    • Assign to individual students or sections, but not to groups.
  • Collaboration: Teachers can communicate with individual students, groups or the entire class through messaging, audio notes, video and more. Students can work together via chat groups, video and other messaging tools.
  • Mobile App: Provide equal access to curriculum and instruction with native mobile apps for students, teachers and parents on iOS and Android devices.
  • Canvas Student: Enables students to access courses anytime, anywhere. They can:
    • View grades and course content.
    • Submit assignments.
    • Keep track of coursework with a to-do list and calendar.
    • Send and receive messages.
    • Post to discussions, take quizzes and watch videos.
    • Receive notifications for new grades and course updates.
  • Canvas Teacher: Helps teachers manage their courses anywhere, both in and out of the classroom. This app offers quick access to three main tasks:
    • Browse submissions and give feedback to students with the enhanced mobile SpeedGrader.
    • Send announcements and messages (like "Message Students Who..."), and join course discussions quickly.
    • Change due dates, publish assignments and correct misspellings directly from your phone.
  • Canvas Parent: Allows parents to see their child's educational details easily at a glance. They can:
    • View assignment descriptions and due dates
    • Set reminders for assignments
    • View assignment and course grades
    • View course announcements
  • Outcomes: Set and track learning goals. Focus on skills and activities, not just grades. Assess progress using the Learning Mastery Gradebook. Import existing outcomes and align them with course rubrics.
  • SIS Imports: Upload and integrate data from SIS using CSV files or through the Canvas API. Manage users, accounts, courses, enrollments, logins and more. Use IMS Enterprise Specification XML zip files or Banner Grade Exchange Results XML for automated imports.
  • Canvas Studio: Create, deliver and organize video content in various formats within your media library using Canvas Studio.
    • Upload videos directly from devices or integrate them from YouTube into courses.
    • Monitor student engagement by tracking views, duration and interactions.
    • Connect with platforms like Zoom, Microsoft Teams and Google Hangouts.
    • Engage students with interactive video quizzes, real-time feedback and integrated Gradebook.
    • Provide personalized feedback using SpeedGrader and customize learning paths with MasteryPaths.
    • Encourage student participation through video creation and peer feedback.
    • Integrate instruction, assessment and additional learning opportunities directly into the video experience.
  • Conferences: Integrate with BigBlueButton to host lectures, office hours and group meetings. Broadcast audio/video, share slides, and demonstrate applications and resources.
  • ePortfolios: Create ePortfolios to display and discuss your students’ submissions and experiences. Allow them to collect and document educational projects, assignments and more. Keep ePortfolios private or share them with peers, instructors and future employers.
  • Video Assessments: Create engaging video quizzes where students answer questions as they watch. Give instant feedback and automatically submit grades to the Gradebook. Review videos and provide comments. Use SpeedGrader to apply rubrics and offer quick, personalized feedback.

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$4.80
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All Hospitality LMS (342 found)

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Brainier

by Brainier Solutions Inc.
Brainier
Brainier helps organizations of all sizes create and manage employee training programs. It’s cloud-based, mobile-compatible, and designed to support collaboration and building a broader community around development efforts.The solution offers personalized learning experiences through features such as certification and compliance management, content authoring and social learning capabilities. It also provides insights into learner progress and program effectiveness through data reports and a mobile app that lets users access learning materials anytime and anywhere.Brainier Cultivate, its talent management platform, offers built-in tools, including assessments, certification planning and goal tracking. Administrators can create self, 180, and 360 assessments, set dynamic certification plans, and track goals for individuals or teams. The platform also allows learners to receive personalized learning recommendations and track progress with gamified leaderboards.The LMS is praised for its content creation, reporting tools and user-friendliness. Its intuitive interface and drag-and-drop functionality make course building easy, even for those with limited technical expertise. You can contact the vendor for a personalized quote.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Degreed

by Pathgather, Inc
Degreed
Degreed is a sophisticated software solution designed to manage Learning and Development (L&D) tasks, offering a comprehensive platform for tracking, measuring, and enhancing employee skills. It is particularly well-suited for organizations across various industries, including corporate enterprises, educational institutions, and professional services, due to its ability to integrate diverse learning resources and provide personalized learning experiences. One of the standout benefits of Degreed is its ability to aggregate learning content from multiple sources, enabling users to access a wide range of educational materials in one place. This feature, combined with its robust analytics and reporting tools, allows organizations to effectively monitor and assess employee progress and skill development. Users often highlight the platform's intuitive interface and seamless integration capabilities as powerful features that enhance the overall learning experience. Compared to similar products, Degreed is frequently praised for its flexibility and user-centric design, which facilitates a more engaging and efficient learning process. While specific pricing details are not readily available, it is recommended that potential users contact SelectHub for a tailored pricing quote based on their unique requirements.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

NEO LMS

by CYPHER LEARNING
NEO LMS
NEO LMS is a cloud-based solution that helps educational institutions deliver learning content, assess students, track results and promote collaboration among students and faculty. Its comprehensive range of functionalities helps educators streamline online course delivery. It lets educators offer a range of course types — instructor-led, self-paced or blended programs. Course content can be embedded with a variety of content formats like video and audio files, Google Docs, OneDrive files and more. Organizations can align course content with competencies and gauge how learners respond to them. It displays various programs in a graphical catalog and integrates courses with payment gateways like PayPal and Stripe. It offers competency-based learning, where teachers can track learners’ progress throughout the class. Educators can assess students using 12 different types of assignments, including debates, quizzes, discussions and essays. It lets teachers create quizzes using its built-in question bank and provides feedback and results to students. It also supports student attendance tracking with the ability to include notes. Its portal can be customized with the institution's color schemes, logo, pictures and color schemes. It promotes student collaboration through forums, blogs, chats and wikis, which can be used within a class or multiple classes.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Connecteam

by Connecteam
Connecteam
Connecteam is a cloud-based HR management software designed for small and medium-sized businesses. It streamlines various HR tasks, including scheduling, time tracking, payroll, communication, and employee training. Connecteam caters well to companies with mobile or remote workforces, as its mobile app enables real-time communication and task management. Key benefits include increased productivity, improved communication, simplified payroll, and reduced paperwork. Popular features include scheduling tools, time clocks, expense tracking, and an employee engagement platform. User reviews praise Connecteam's user-friendly interface, affordability, and wide range of features. Compared to similar products, Connecteam is often lauded for its mobile accessibility and focus on employee engagement. However, some users mention limited reporting capabilities and customization options. Pricing starts at $29 per month for basic features, with additional tiers offering more functionality at higher price points. Connecteam offers a free trial, allowing potential users to test the software before committing. Overall, Connecteam is a versatile HR management solution well-suited for small and medium-sized businesses seeking to streamline HR processes, improve communication, and boost employee engagement. Pros Easy to use Mobile app Good communication Scheduling and time tracking Affordable Cons Limited customization Basic reporting Needs more integrations No built-in payroll Notification overload
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Buyer's Guide

Hospitality LMS Is All About Providing Quality Training

Hospitality LMS BG Intro

The hospitality industry is highly competitive and constantly evolving, with new trends and technologies emerging all the time. To provide exceptional guest experiences, hotels and other hospitality businesses must invest in their employees' training and development. One key tool for achieving this is a hospitality LMS.

It allows businesses to create, deliver and manage training programs for their employees and provides a centralized location to store training materials, track learner progress and keep staff members up to date on the latest industry trends and standards.

Curious to learn more about how hospitality LMS can help your organization? Read on to find out!

Executive Summary

  • A hospitality LMS is an online platform designed to deliver and manage training programs for hospitality industry employees.
  • Software features include content and course management, learning progress tracking, assessments, analytical reporting and third-party integrations.
  • Be sure to ask questions about the vendor and the software before committing to a purchase.
What This Guide Covers:

What Is Hospitality LMS?

Hospitality LMS is a software application that provides the tools to create, deliver and track training for companies in the hospitality industry. It can be used to train employees at all levels of the organization, from front-line workers to managers and executives.

The software includes features like course authoring tools, certification management, language localization, customer service training and team collaboration. You can also customize it to meet specific training needs of different departments within the organization, such as food and beverage, housekeeping and front desk.

Primary Benefits

Here are some of the main benefits of hospitality LMS:

Primary Benefits of Hospitality LMS

Cost-effectiveness

39% of organizations plan to invest in an LMS in 2023. Since these solutions support remote work and are remotely accessible, companies can considerably reduce overhead costs like travel expenses in commuting employees to a physical location or renting brick-and-mortar spaces to conduct training.

Efficiency

Automation tools help you manage and complete time-bound tasks, like sending progress reports to trainees in bulk or sharing course material for upcoming tests with reduced manual errors and greater accuracy.

Engagement

Based on a Gallup report, only 21% of employees are engaged at work, while 75% of employees feel more engaged when their workplaces have training and development programs.

The software lets you build multi-format courses using colorful templates and interactive elements, and deploy gamification tools like leaderboards and certificates to make learning more interesting and fun. It also supports blended and social learning to improve collaboration among employees and motivate them to participate in the training program.

Key Features & Functionality

Course Management

Create multidisciplinary courses in various formats like videos, audio, PPT and webinars using built-in authoring tools.

Add chapters and slides for various departments, modify and update content, delete outdated modules and store them in a virtual repository for easy access.

Ecommerce

Sell courses to staff members and external customers online on a branded eCommerce portal. Customize it with your company logo, interactive templates and themes, and other animation elements.

Allow visitors to browse the course catalog, place online orders, make payments and track subscriptions.

Multilingual Courses

Enable users to translate courses into a language of their choice to improve accessibility. Most solutions support popular languages like French, Spanish, German, Arabic and Dutch.

Reporting

Run real-time data reports to get comprehensive insights into training KPIs like course completion and engagement rates, user enrollment levels and class participation volumes.

Compare these metrics across daily, weekly and monthly timeframes to evaluate the overall performance and impact of your training program and address key challenges.

Progress Tracking

Use advanced progress-tracking tools to quantify and measure learner performance. Calculate test scores, conduct follow-up tests, monitor engagement rates and more to document how employees progress through courses.

Conduct performance review sessions and set up improvement plans for underperforming employees. Collect regular feedback from trainees to gauge the effectiveness of your eLearning content.

Third-party Integrations

Connect your existing systems, such as video conferencing, messaging and eCommerce, with third-party apps like Slack, Google Meet, Salesforce, YouTube and Vimeo.

Software Comparison Strategy

While many hospitality LMS have similar features, it can be overwhelming to decide which solution is actually best for your business.

Start by determining your business needs. Talk to key stakeholders, like employees, managers, instructors and IT staff, to get a sense of their current goals and challenges, and come up with a list of features that can help address them. You can also refer to our requirements template to review key LMS functionality that can help fulfill your training needs.

Next, compare the top market solutions in terms of important factors, like features, pricing, security, customer support options and scalability.

Once you’ve narrowed down your choices, you’ll also want to look into the vendors. You can read online reviews and industry publications, ask for customer recommendations and go through the vendor’s website to learn more about their services. You can also run a free trial of the software to see how it works for your organization before you commit.

Cost & Pricing Considerations

The cost of hospitality LMS varies across organizations based on the size and type of your organization, the number of users, existing systems, industry-specific requirements and total budget.

Here are some other factors that may affect the total software cost:

  • Setup and installation fees
  • Third-party integrations
  • Subscription model
  • Add-on features
  • On-the-job training
  • Customizations
  • Employee onboarding and training
  • Third-party integrations
  • Compliance to regulatory guidelines

The Most Popular Hospitality LMS

Jumpstart your software search with our research team’s list of the top three hospitality LMS products.

SAP Litmos

SAP Litmos offers advanced training solutions for sales, customers, compliance, employees, and service and support. It provides features like built-in course authoring, tracking and reporting, eCommerce, video assessments, task automation and gamification. You can also combine multiple courses to create personalized learning paths for your learners based on their unique needs and preferences.

SAP Litmos

Access all eLearning material in the content library. Source

Lessonly

Lessonly by Seismic provides learning and coaching solutions to simplify training processes. It allows you to create interactive courses, track learner progress and attendance, comply with industry regulations, automate enrollments and more on an integrated platform. You can also generate and schedule automated reports based on real-time data and view them on a personalized dashboard.

Lessonly

Customize badges using various colors and fonts. Source

TalentLMS

TalentLMS is a training platform that offers advanced capabilities, like online course creation, progress tracking, live sessions, gamification and data reporting, to improve learning experiences. You can build quizzes, assignments and surveys, host video conferences, exchange feedback, organize group discussions and more. The solution provides third-party integrations with applications like Zoom, Salesforce and Zapier.

TalentLMS

Assign roles and set custom permissions for each learner based on job functions. Source

 

 

Questions To Ask

To get a better understanding of your company’s requirements, ask yourself these guiding questions:

  • What’s my budget?
  • What are my primary requirements?
  • How many courses do I need?
  • Do I need a custom pricing model?
  • Do I need a mobile app?

Hospitality LMS Key Questions

Use these questions to better understand the vendor and the software:

  • How many years of expertise do you have in the industry?
  • Which type of reports can I generate?
  • What data security features does the software offer?
  • How does the software automate repetitive tasks?
  • How will you meet my scalability needs?

Next Steps

A hospitality LMS is a valuable tool for organizations looking for a convenient way to train employees and provide them with the necessary skills and knowledge to deliver exceptional customer service. With the ability to customize training programs based on different job roles, business owners can make their employees more cross-functional and easily position them for long-term success.

Need more help with looking for the right solution? Get started today with our software comparison report to evaluate top market leaders. Good luck!

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
Ishani is a Technical Content Writer at SelectHub who covers LMS, workforce management, telemedicine and POS. She holds a master’s degree in Journalism and is passionate about translating complex technical concepts into engaging and accessible content for readers. Along with keeping the professional spirit hydrated, she likes petting dogs, looking up random facts and listening to any Lumineers song on repeat.
Technical Research By Nithin Shetty
Senior Analyst
With experience in research and consulting going back to 2015, Nithin Shetty is an asset to SelectHub's research team. In his Senior Research Analyst role, he works on projects in categories like HR, CRM, EHR and ERP. He's also a big movie buff and sports fan. When he isn't watching his favorite film or game, he's usually volunteering his free time to causes like blood drives and environmental cleanup.
Technical Review By Jaisri Narasimman
Principal Analyst
A graduate of NTU Singapore, Jaisri Narasimman honed her data mining and curation skills during her post-graduate education, focusing on developing strategies to help businesses make the most of their data. In her role at SelectHub, her research spans categories like HR, CRM and EHR.
Expert Review By Draven McConville
Contributor & Advisor
Draven McConville is the CEO of Klipboard, a technology product company. He has a proven record in sales, leadership and execution of business strategy. Before Klipboard, he served as Board Advisor to ESTHER, Managing Director at Gravity and Board Member at the Irish International Business Network. Collaborating with organizations like Simon Community, he developed innovative solutions like a mobile app for reporting rough sleepers, which garnered recognition with a Tech4Good Award. Outside of his business interests, he has a passion for modern art and charitable causes. Draven enjoys bringing his tech knowledge to use for social good. A particular charitable cause close to his heart is homelessness.
Content Editor
As an editor, Dianna Dragonetti leads a team of five writers in writing about a variety of software, with an emphasis on how these tools empower businesses. Categories include accounting, learning management systems, content management systems, supply chain management, and electronic data interchange.