Categories   >   Maintenance Tracking Software
Last Reviewed: November 14th, 2024

Best Maintenance Tracking Software Of 2024

What is Maintenance Tracking Software?

Maintenance Tracking Software (MTS) is a digital tool designed to oversee, organize, and automate the maintenance activities of an organization's assets. It solves the daunting problems of manual tracking, such as overlooked maintenance, operational downtime, and inefficiencies. Industries like manufacturing, logistics, and aviation, heavily dependent on asset performance, find immense value in MTS. Core features include preventive and corrective maintenance scheduling, work order management, inventory tracking, and in-depth reporting. However, initial configuration complexities and training requirements can pose challenges. Emerging trends point towards mobile accessibility, IoT integrations, and AI-driven analytics. In summary, MTS, despite its initial setup hurdles, offers profound benefits by automating and streamlining maintenance activities, thus extending asset lifespan, reducing downtime, and buttressing operational efficiency. Its provision of valuable insights into maintenance operations makes it a vital tool for any asset-intensive business.

What Are The Key Benefits of Maintenance Tracking Software?

  • Automates maintenance activities
  • Reduces operational downtime
  • Boosts operational efficiency
  • Extends asset lifespan
  • Streamlines work order management
  • Supports preventive maintenance
  • Facilitates accurate inventory tracking
  • Enables detailed reporting
  • Provides mobile accessibility
  • Integrates AI-driven analytics
Read more

Overall

Based on the latest available data collected by SelectHub for 68 solutions, we determined the following solutions are the best Maintenance Tracking Software overall:

UpKeep
UpKeep
Start Price
$45
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked UpKeep

UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.

However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.

Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

Pros & Cons

  • User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
  • Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
  • Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
  • Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
  • Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
  • Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.

Key Features

  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
FMX
FMX
Start Price
$59
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked FMX

FMX, a facilities management (FM) software, received mixed reviews in 2023. Users lauded its ability to streamline communication, allowing for both maintenance and technology requests within the same system. This one-stop shop approach eliminates the need for juggling multiple platforms, improving efficiency and reducing frustration.

However, some reviewers noted that FMX can be challenging to navigate, especially for new users. This lack of user-friendliness can hinder adoption and slow down workflows. Additionally, the "on behalf of" field caused confusion, with some staff members unnecessarily adding their own names, potentially impacting reporting accuracy.

While FMX faces competition in the FM software market, its ability to facilitate two-way communication between users and the system sets it apart. Imagine a tenant encountering a faulty air conditioner. With FMX, they can submit a maintenance request directly through the system, eliminating the need for phone calls or emails. This not only saves time but also provides a clear record of the issue for maintenance personnel.

FMX might be best suited for organizations with a strong IT support team that can assist with initial setup and user training. Its communication capabilities can be particularly valuable for businesses with geographically dispersed teams or those managing multiple facilities.

Pros & Cons

  • Easy to Use: 95% of users who mention usability said that FMX has a user-friendly interface and intuitive features.
  • Customer Service: Customer service is patient and helpful according to every reviewer mentioning support.
  • Bookings: FMX lets users track free slots to avoid multiple bookings, according to every review referring to this feature.
  • Calendar: 70% of users mentioning this feature observed that it helped them plan and schedule events without any clutter.
  • Field Customization: 90% of reviewers referring to this feature asserted that customization of fields in different categories enables them to organize work efficiently.
  • Reports: It doesn’t offer real-time reports, as observed by 70% of users who mention reporting.
  • No Mobile App: All reviewers who refer to this aspect felt the need for a mobile application.
  • Work Updates: The system doesn’t send email updates or alerts once a work order is booked or completed, according to 75% of users who referred to this feature.

Key Features

  • Work Order Management: Streamline request submission and resolution by letting every employee log in to the system and create a work order request. It’s easy to track expenses and labor hours, as well as assign requests to individual technicians and monitor through to completion.
  • Maintenance Scheduling: The intuitive color-coded calendar helps schedule recurring or one-time maintenance and manage inspections, audits, compliance and other tasks. It sends automated reminders when recurring maintenance is due.
  • Reporting and Analytics: Identify trends, plan capacity, validate new projects, make smart equipment purchases and determine the best time for capital improvements with customizable dashboards and reports. These visualizations make it easy to collaborate and make data-driven decisions.
  • Calendar-Based Architecture: Everything is built around a central color-coded calendar, making interaction simple and convenient for users of all technical levels.
  • Inventory Management: Easily track and monitor each asset, spare part or other inventory item using QR codes.
  • Fleet Management: Schedule drivers and monitor vehicle repairs.
  • Single Sign-On: Log in once and navigate anywhere within the platform when it’s integrated with a directory system.
  • Asset and Equipment Management: Get insight into asset performance and identify the ones that incur loss and more.
  • Facility Cleaning Management: Support cleaning, sanitization and other protocols stated by health officials to ensure the safety of building occupants.
  • Facility Scheduling: Avoid double-booking of rooms and resources, and coordinate meetings and events with improved visibility.
Hippo CMMS
Hippo CMMS
Start Price
$35
Annual, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Hippo CMMS

Users praise Hippo CMMS for its user-friendly interface, efficient mobile apps for technicians, and responsive customer support. Many find it cost-effective compared to feature-rich competitors, but acknowledge it may lack some advanced customization options or in-depth reporting available in high-end CMMS solutions.

A key strength highlighted by users is its intuitive design, allowing for quick onboarding and adoption, even for individuals less tech-savvy. Mobile apps are seen as a major differentiator, empowering technicians to work efficiently in the field, improving communication and reducing downtime. Responsive customer support is consistently lauded, ensuring users receive timely assistance when needed.

However, some users mention limitations in advanced reporting and customization compared to pricier competitors. While offering pre-built reports and customizable dashboards, they may not cater to highly complex needs or require additional data manipulation for specific insights. Additionally, while offering various integrations, some users wish for deeper, more native integrations with specific software they utilize.

Ultimately, user reviews suggest Hippo CMMS excels in offering a user-friendly, cost-effective solution with strong mobile capabilities and excellent support. However, those seeking highly advanced reporting, intricate customization, or deeper integrations with specific software might need to consider alternatives. Deciding factors often boil down to individual needs, budget constraints, and the importance placed on user-friendliness and mobile accessibility.

Pros & Cons

  • Easy to Use: More than 90% of users mentioning this aspect felt that Hippo CMMS is user-friendly and has a minimal learning curve.
  • Customization: Every review mentioning customization indicated that the solution can be tailored to company needs and that customized views offer an additional benefit according.
  • Customer Support: Customer Support is very helpful and quick to reply, according to 85% of reviewers referring to support.
  • Cost-Effective: All the users reviews that refer to the cost agreed that the system provides features that make it cost effective.
  • Organized View: Hippo CMMS has an organized dashboard and clears on-screen clutter, according to all the users who mention dashboards.
  • Preventive Maintenance: PM reduces asset downtime and helps plan for future maintenance, as noted by all reviews mentioning this feature.
  • No Mobile App: Every review mentioning this aspect felt the need for a mobile application instead of the link they use on their phones.
  • Inventory: All the users who mention inventory felt that they should be able to access assets in inventory without having to file a work order.
  • Drop Down Menu: The drop-down menu of many fields have issues and need to be improved, according to all users who mention this feature.
  • Offline Training: 70% of reviewers who talked about this feature observed the need for simple and easy-to-understand documents and videos for self-training.

Key Features

  • Preventive Maintenance: PM schedule creation options allow the scheduling of routine or repeating maintenance tasks in advance. This prevents them from falling through the cracks and also lets managers assign them to specific technicians.
  • Work Order Management: Facility managers can track and manage work orders from creation to completion from a centralized dashboard.
  • Equipment/Asset Management: Offers systematic approach to maintenance and monitoring assets while optimizing their lifecycle. Includes features such as budgeting, preventive maintenance, predictive maintenance, asset monitoring, data management, barcode generation and audit trails.
  • Contact Management: Organizes contacts including labor, vendors, clients and subcontractors into a single interface, without requiring users to switch to external email or other communication tools.
  • Fleet Management: Facilitates the management and maintenance tasks required to upkeep a fleet of vehicles. Offers repair history, spare parts tracking, cost forecasting, defect logs and more.
  • User-Friendly Interface: The intuitive, user-friendly interface is good for users with less technical expertise.
  • Flexible Pricing: Offers flexible pricing tiers to make it accessible to a range of business sizes, with customized options to fit company needs. A streamlined architecture foregoes the bells and whistles of many large vendor products to give the needed features without charging for the ones not needed.
  • Calendar Dashboard: There are four dashboards: Advanced, Standard, Calendar and KPI, determined by the version of the solution purchased. The dashboards allow access to view floor plans, search for work orders, view upcoming due dates and more.
  • Hippo Reports: Gives visibility into operational KPIs such as asset depreciation, maintenance costs, inventory budgets and maintenance metrics. Capabilities include generation of reports, emailing them to other users, exporting them and scheduling them to trigger at a future date.
  • Mobile App: Makes the solution accessible from any mobile device with an internet connection. 

Pricing

License/Subscription Cost
  • License-based pricing model based on the number of facilities and size of the operation
  • Customers must also purchase an onboarding plan which includes regular consultations, data integration, software configuration and customer training
  • As customers add more facilities the price per facility decreases
  • Pricing depends on the plan selected (refer to the pricing section for details)Hippo offers a 10% discount for non-profit businesses
Maintenance Cost
  • Cost is over and above the subscription cost depending on the type of onboarding package selected
  • All onboarding packages include free ongoing technical support services throughout the duration of licenses
  • Provides support via email and over the phone during business hours 8:30 a.m. to 5 p.m. CT on M-F
Installation/Implementation Cost
  • Cost is over and above the subscription cost depending on the type of onboarding package selected
  • Offers three types of onboarding packages, one of which needs to be purchased in addition to the license fee depending on maintenance software needs
  • Standard onboarding is designed for customers who do not have data to be imported and are comfortable taking on the bulk of data entry. It includes:
    • Initial facility setup
    • Database activation
    • User setup
    • Unlimited access to express training webinars
    • Unlimited access to training videos and guides
    • Lifetime technical support
    • Best practices consultation
    • Up to 3 hours of web training
  • Enhanced onboarding provides complete data integration services, aligning with customers who are in the process of or have completed collecting all data to be tracked. It includes:
    • All offerings from Standard onboarding
    • Custom UI design
    • Data import
    • Data scrubbing
    • Historical record migration
    • Site and floor plan uploads
    • Up to 4 hours of web training
  • Premium onboarding provides a turnkey solution and is designed for organizations that want all facility, equipment and preventive maintenance data and documents entered from the start but don't have the time or resources to collect and enter the data on their own. It includes:
    • On-site visit by Hippo auditing specialist
    • Populating assets list
    • Asset images and ID tag collection
    • Collect O&M manuals and other relevant documents for equipment and assets
    • Preventive maintenance setup
    • Site and floor plan upload
    • Up to 4 hours of web training
Customization Cost
  • Cost varies depending on the industry, number of sites and new requirements/modules such as Equipment/Asset transfer, Active Directory integration with Single Sign-On (SSO), custom designed user interface and fleet management
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription fee depending on the type of onboarding package chosen
  • Enhanced and Premium onboarding packages provide data import, data scrubbing and historical record migration
Recurring/Renewal Costs
  • Cost is included in the monthly subscription fee and the onboarding package selected
Fiix
Fiix
Start Price
$45
Annual, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Fiix

Fiix receives generally positive user reviews, highlighting its user-friendly interface, mobile app accessibility, and affordability. Users appreciate the streamlined workflows and improved data visibility it provides, helping them transition from reactive to proactive maintenance. They also praise its integrations with other business systems, fostering data exchange and simplifying workflows. However, some users express concerns about limitations in reporting capabilities and customization options. They suggest that Fiix might not be suitable for complex needs or businesses requiring extensive data analysis. Additionally, a few users report occasional bugs and glitches, emphasizing the need for continued platform improvement. Overall, many users compare Fiix favorably to other CMMS solutions, citing its intuitiveness and user-friendliness as major advantages. Its mobile app access and affordability are also noted as key differentiators, particularly for smaller companies or those with geographically dispersed teams. While Fiix may not be the perfect fit for every maintenance management need, its positive user reviews suggest it's a strong contender for businesses seeking a user-friendly and affordable CMMS solution. One user commented, "Fiix has been a game-changer for our maintenance team. It's so easy to use and has helped us streamline our workflows and save time." Another stated, "I appreciate that Fiix is mobile-friendly, allowing me to access work orders and track progress from anywhere. It's much more convenient than our previous system." However, some users voiced concerns about the reporting capabilities, stating, "The reporting features are a bit limited. I would like to see more options for data analysis and visualization." Another user noted, "I've encountered some minor bugs with the system, but the support team is responsive and helpful." Despite the limitations, many users believe that Fiix offers a strong value proposition for small and medium-sized businesses seeking a user-friendly and affordable CMMS solution. Its strengths in ease of use, mobile accessibility, and affordability outweigh the perceived weaknesses for many users. As one user summarized, "Fiix may not be the most powerful CMMS on the market, but it's definitely one of the easiest to use and most affordable. It's been a great fit for our business."

Pros & Cons

  • User-Friendly: All reviewers who mention usability said that it has a user-friendly interface and intuitive features.
  • Customer Support: Most reviewers mentioned that the customer team is very helpful and knowledgeable in resolving issues with quick turnaround times.
  • Planned Maintenance: 85% of reviewers complimented the planned maintenance scheduling feature that reduced downtime and unexpected repair costs.
  • API Integration: The API Integration has allowed 80% of users to build powerful integrations with other software.
  • Mobile App: It’s possible to track assets and continue working from anywhere, according to 75% of reviewers referring to this feature.
  • Work Orders: 80% of users mentioning this feature observed that it helped them automate the work order system and work through processes faster.
  • Reports: 90% of users who mention reporting found this feature to be complicated and provided very little or too much information.
  • Initial Setup: It’s difficult to navigate through the software and make changes in the initial stage, as noted by 70% of reviews referring to setting up the system.
  • Expensive: Almost 80% users felt that it is expensive for what it offers.
  • Analytical Tools: The analytical tools fail to offer detailed data and are only good for general cases.
  • Speed: Around 70% users said the tool becomes slow or sluggish when the workload increases.

Key Features

  • Search Tool: Easily search the asset repository using nameplate information, identifying details and other data.
  • Purchasing: Design workflows for procurement that match desired company processes. Create purchase requests, compare prices, check inventory levels, and send RFPs and purchase orders via email.
  • Failure Codes: Comes pre-loaded with common failure codes. Technicians can use these standardized codes to support their workflows and escalate issues.
  • Asset Management: Keep all asset information like preventive maintenance scheduling, asset history, machine availability and asset costs in one place. Use QR code scanning to keep asset information available on the go.
  • Work Order Management: Create work orders with asset attachments, templates and custom fields for repetitive tasks. Submit and complete work orders easily. Filter work orders according to priority.
  • Integration Hub: Collect, connect and share data drawn from integrated IoT devices with users across the organization.
  • Scheduled Maintenance: Schedule maintenance under different parameters like deadlines, meter readings and triggers. Create automations to standardize workflows.
  • Asset Tags: Generate QR codes, barcodes and information tags, then assign them to assets. The mobile app can scan these tags to pull up asset profiles and maintenance records.
  • Mobile App: Create, access and complete work orders from a mobile device with an internet connection.
eMaint
eMaint
Start Price
$69
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked eMaint

eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.

The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.

The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.

Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.

Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.

Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.

But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

Pros & Cons

  • User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
  • Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
  • Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
  • Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
  • Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
  • Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.

Key Features

  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.

Pricing

License/Subscription Cost
  • Subscription-based pricing model: per user, per month
  • Pricing includes unlimited helpdesk support, software updates/upgrades and 24/7 online training
Maintenance Cost
  • Included in the subscription cost
  • Provides unlimited front-line helpdesk support to all users at all subscription levels via phone, email and live chat
  • Provides a Customer Success Manager to all clients to assist them at each step
  • Software updates and upgrades are included in the monthly subscription fee
  • Rolls out new features and functions automatically
  • Provides a features forum and web-based workshops to keep users up-to-date on all system upgrades and enhancements
  • Provides support in six languages: English, Spanish, Portuguese, German, Chinese and French
Installation/Implementation Cost
  • Cost is over and above the subscription cost
  • Provides a dedicated account team that works closely with the client’s in-house team to set up, configure and launch products specific to the client’s business operations
  • Besides weekly status call and project plan updates, eMaint provides Executive Management sponsorship, which is responsible for ensuring appropriate commitment of resources to the project and for issue resolution
Customization Cost
  • Cost varies depending on the requirements, such as work requests, user logins, access to web API, single sign-on and multi-site toolkit
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription cost
  • Provides data assimilation and support services to help the client assemble their appropriate data components
  • Provides services such as data extraction consultation, data evaluation and analysis, mapping consultation and support, and assistance with the installation of both test run and final run
  • Provides project management and data implementation support services, which include some (or all) of the following activities: physically visit the assets, document asset details, verify asset details for accuracy, apply an identification label to each asset, record asset details on a spreadsheet, document related PM schedules and document related PM tasks
Recurring/Renewal Costs
  • Cost is included in the monthly or annual subscription fee, plus training and customization costs
Maintenance Connection
Maintenance Connection
Start Price
$45
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Maintenance Connection

If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.

Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.

Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.

They offer a free trial, so you can test it out and see if it's the right fit for you.

Pros & Cons

  • Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.
  • Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.
  • Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.
  • Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.
  • Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.
  • Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.

Key Features

  • Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
    • Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
    • Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
    • Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
    • Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
  • Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
    • Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
    • IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
    • Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
  • Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
    • Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
    • Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
    • Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
  • Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
  • Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
  • Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
    • Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
    • Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
    • Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
  • Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
    • Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
    • KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
    • Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
    • Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
    • Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
  • Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
  • Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.

Pricing

License/Subscription Cost
  • Pricing for both on-premise and cloud-based deployment depends on the number of named users
  • Both plans include named user licensing, a limited use license option and unlimited service requestors
Maintenance Cost
  • For both types of deployment, maintenance is included in the subscription/licensing cost as part of the annual support agreement
  • Provides support through MC User Connect portal
  • Offers support via call, email and chat with the support team
  • Support team includes both Solution Engineers covering general questions (1st level) and specialized groups (2nd level) for more challenging topics
Installation/Implementation Cost
  • Cloud-based deployment has no upfront costs
  • Implementation cost is over and above the subscription cost for on-premise deployment
  • Provides implementation services via six-step strategy. This includes:
    • Process planning
    • Data migration
    • Core configuration
    • Process design
    • Training/Go-live
    • Manage results
Customization Cost
  • For both types of deployment, cost varies based on the functional requirements selected as add-ons
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription cost
  • Provides data migration experts to coordinate a smooth database transformation and to ensure all assets and preventive maintenance systems (PMs) are configured and accurate
  • Experts review existing data sources, map data to the system, configure data standards and import data from standard templates
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee, pricing plan, customization cost and training services chosen
IFS EAM
IFS EAM
Start Price
$165
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked IFS EAM

IFS EAM receives mixed user reviews, highlighting both its strengths and weaknesses. Many users praise its ability to improve asset uptime and visibility, reduce maintenance costs, and optimize operations. Phrases like "predictive maintenance capabilities are excellent" and "data platform is a game-changer" emphasize user satisfaction with these aspects. However, some users find the initial setup and customization process complex, stating "it took longer than expected to get everything working smoothly." Additionally, the high cost and steep learning curve deter some users, with comments like "it's expensive, but worth it if you have the budget" and "the software itself is powerful, but it takes time to learn." When compared to similar products, users acknowledge IFS EAM's strengths. One user commented, "IFS EAM is more scalable and flexible than [competitor name], which was important for our growing business." Another noted, "While [competitor name] has a steeper learning curve, IFS EAM offers more user-friendly features." However, some users feel its reporting capabilities are lacking compared to competitors, stating "we need to use additional tools for advanced reporting, which is inconvenient." Overall, user reviews suggest IFS EAM as a powerful tool for organizations seeking comprehensive asset management with the resources to handle its initial complexities and cost. Its strengths in scalability, flexibility, and data visibility set it apart from some competitors, but its high cost and learning curve may require careful consideration.

Pros & Cons

  • Improved Asset Uptime: Users praise IFS EAM's predictive maintenance capabilities, which help prevent equipment failures and minimize downtime.
  • Reduced Maintenance Costs: Streamlined workflows and optimized maintenance schedules lead to lower maintenance expenses, benefiting users financially.
  • Enhanced Data Visibility: Users appreciate the centralized data platform that provides comprehensive insights into asset performance and operations, enabling data-driven decision-making.
  • Increased Operational Efficiency: Automated tasks and improved collaboration within IFS EAM boost overall productivity for users.
  • Scalability and Flexibility: Users value the ability to adapt the software to their growing asset bases and evolving business needs, ensuring long-term value.
  • Complex Initial Setup: Users find the initial configuration and customization process challenging and time-consuming.
  • Limited Reporting Capabilities: While reporting features exist, some users find them insufficient and require additional customization.
  • High Cost of Ownership: The initial license cost and ongoing maintenance fees can be significant, making it less accessible for smaller organizations.
  • Steep Learning Curve: The software's complexity can lead to a challenging learning experience for new users, requiring extensive training and support.
  • Limited Mobile Functionality: Although a mobile app is available, some users report limitations in its functionality compared to the desktop version.

Key Features

  • Plant Engineering: Captures early stage costs and stores asset data to accurately record vital information for audit trails, maintenance operations and more.
  • Document Management:Records and manages changing asset specifications such as maintenance records, meter readings and more. Also manages all contractor interactions directly through the app, including cost analysis, external engineering, maintenance contractors and construction contracts.
  • Maintenance Management: Offers organization maintenance and a range of maintenance tasks including preparation, fault reporting, execution and final reporting.
  • Inventory Management: Tracks inventory metrics such as spare parts or small equipment. Notes the number of materials in stock and displays detailed information on each item, such as model number and type, and sends notifications if supplies need to be reordered.
  • Fleet Management: Offers serialized parts control, preventive maintenance, operational planning and modification management to streamline the fleet management process.
  • MRO: Supports a range of maintenance, repair, overhaul (MRO) tasks, including quotation handling, configuration management and maintenance execution. Also offers warranty handling, cost tracking, supply chain logistics and invoicing.
  • Materials Management: Place purchase orders, source materials through the RFQ process, monitor and compare vendor progress against order terms, and manage tracking and receipt of goods delivered.
  • Business Intelligence: BI reports and models are accessible through the Microsoft Suite, IFS Lobby and many other popular reporting and analysis tools.
  • Facilities Management: Aids facility planning and maintenance tasks such as automatically shutting off lights, monitoring meter usage and remotely setting HVAC controls.

Pricing

License/Subscription Cost Both license and subscription-based pricing: per module, per user, per month
Maintenance Cost

Included in the subscription fee

Maintenance scheduling, work orders and other functionality necessary for reliability-centered maintenance are also included in the subscription fee
Installation/Implementation Cost Cost is over and above the subscription cost based on organizational requirements
Customization Cost Cost varies depending on the applications and modules added, such as an EAM solution with human resources, purchasing, risk management, finance and document management
Data Migration Cost/Change Management/Upfront Switching Cost Cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the current and new system
Recurring/Renewal Costs Cost is included in the monthly or annual subscription fee, plus the customization cost, implementation cost and additional support services
Limble
Limble
Start Price
$28
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Limble

Limble CMMS helps users generate work orders, maintain schedules, and plan for preventive maintenance. Notable features include tracking, a scheduler and customization. Reviewers also appreciated the hassle-free implementation and top-notch customer support team. In contrast, users indicated that reporting and text alerts weren’t robust enough. The mobile interface lacks functionality and task reassignment could be easier as well. However, the system can be a good fit for businesses that aren’t overly reliant on those features and are looking for an affordable, user-friendly CMMS solution.

Pros & Cons

  • Easy to Use: Every user who mentions usability said that Limble CMMS has a user-friendly interface and intuitive features.
  • Customer Support: Every reviewer mentioning support observed that customer service responds on time with a solution to all their problems.
  • Preventive Maintenance: This feature reduces asset downtime, as noted by all reviews mentioning it.
  • Customization: 90% of reviews referring to this feature asserted that customization of tasks, assets, reports and schedules enables them to organize work efficiently.
  • Tracking: Limble CMMS helps keep track of maintenance updates, assets and failure patterns, according to 90% users who mention this feature.
  • Implementation: The implementation process is easy, according to 85% of users referring to this aspect.
  • Mobile Interface: Functionality of the mobile interface needs improvement, according to every review mentioning the mobile UI.
  • Reporting: 70% of users who mention reports observed that the dashboard for reporting needed improvement, such as converting reports to PDF format.
  • Tasks: 70% of reviewers who reference this feature had problems reassigning tasks.
  • Vendor Information: The system needs to support adding vendor and supplier contact info, according to 70% of users who reference this feature.
  • Text Alerts: The lack of text alerts prevents users from getting more information about pending tasks, according to all reviews mentioning this feature.

Key Features

  • Mobile Maintenance App: Native iOS and Android apps provide better communication and a streamlined maintenance workflow on the go. Offers almost all the same capabilities as the desktop site with a leaner collection of features specific to the needs of field technicians, including speech-to-text, work order logs, push notifications and asset search. 
  • Asset Management: Includes maintenance logs, asset profiles, a searchable asset database and asset hierarchies that keep parent-to-child relationships organized. Managers can track KPIs and view real-time reports on asset information through IoT sensors and QR code scanning. 
  • Work Orders: Organize, process and track work orders in a centralized database accessible from any device. View upcoming tasks in a calendar interface and edit them by dragging and dropping. 
  • Preventive Maintenance: Automated preventive maintenance plan scheduling delivers work orders to previously assigned technicians and streamlines the work order creation process. An intuitive PM builder lets management create checklists or conditional logic scenarios that guide technicians through tasks, all of which are viewable via a calendar interface. 
  • Predictive Maintenance: Modular IoT sensor integrations enable testing predictive maintenance techniques before committing. Offers plug-and-play sensors, condition-based monitoring, threshold alerts and automated corrective work order creation. 
  • Reports: Custom dashboards provide insight into operations and visibility into the organization at various levels. Create custom KPIs to track the metrics and share them through email. 
  • Inventory Management: Monitor stock levels via receiving and shipping records. Set up push or email notifications to trigger when thresholds are met to prevent low inventory. Technicians can search parts and attach them to work orders to ensure the necessary tools are in stock. 
MPulse
MPulse
Start Price
$3,500
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked MPulse

MPulse, a CMMS software, garners praise for its user-friendliness and robust features, but recent reviews also highlight areas for improvement. Users appreciate its intuitive interface, praising its ease of setup, customization, and navigation, especially compared to competitors with steeper learning curves. The software's comprehensive functionality, including work order management, preventive maintenance scheduling, and reporting, is valued by many, particularly those seeking a one-stop solution. However, some users report limitations in the built-in reporting tools, requiring them to export data for further analysis, which can be cumbersome and add extra costs.

Mobile app accessibility is another point of contention. While the app exists, some users express concerns about licensing restrictions hindering its functionality for field technicians, potentially limiting its effectiveness in managing remote teams. Data transfer hiccups between work requests and work orders are also mentioned, causing frustration and requiring manual data entry, impacting accuracy and efficiency.

For multi-location operations, MPulse's inventory management capabilities seem less robust, prompting users to devise workarounds for accurate stock tracking across various sites. Finally, while its user-friendliness is a major selling point, some perceive the pricing as high, especially for companies not utilizing all its features. This raises questions about its value proposition compared to competitors offering similar functionalities at potentially lower costs.

Overall, MPulse users seem to appreciate its ease of use and comprehensive features, but also acknowledge limitations in reporting, mobile app accessibility, and multi-location support. Weighing these strengths and weaknesses against pricing becomes crucial for companies considering MPulse, especially when compared to alternative CMMS solutions.

Pros & Cons

  • Ease of Use: Users appreciate MPulse's intuitive interface which requires minimal training, allowing staff to adapt quickly and improve efficiency.
  • Customizable Features: MPulse offers easily customizable fields and forms that can be tailored to meet specific CMMS needs, offering a flexible solution for different industries.
  • Robust Reporting: The software provides comprehensive reporting tools that help users track maintenance activity and make data-driven decisions, praised for enhancing visibility and control.
  • Preventive Maintenance: MPulse excels in scheduling and tracking preventive maintenance activities, helping users minimize downtime and extend asset longevity.
  • Responsive Customer Support: The company's customer support team receives accolades for being responsive and helpful, aiding in quick resolution of any issues users encounter.
  • Mobile Accessibility: The mobile functionality of MPulse is commended for providing field technicians the ability to access and update CMMS data on-the-go, increasing productivity.
  • Scalability: Users value MPulse for its scalability, making it suitable for businesses of varying sizes, with the capability to accommodate growth and increased complexity over time.
  • Limited Reporting Functionality: Users find the built-in reports lacking and often rely on exporting data for further analysis, incurring additional costs for custom reports.
  • Mobile App Limitations: The mobile app may have licensing restrictions hindering accessibility and functionality for field personnel.
  • Data Transfer Issues: Some users report inconsistencies when converting work requests to work orders, requiring manual data entry and potentially affecting reports.
  • Multi-Location Challenges: The software might not be ideal for managing inventory across multiple locations, requiring workarounds for accurate stock tracking.
  • Cost Concerns: While user-friendly, the software's price can be perceived as high, especially for companies not utilizing all its features.

Key Features

  • Asset Management: Helps track, monitor and manage physical assets, as well as create asset profiles.
  • Inventory Management: Offers transferring of inventory between locations, tracking spare parts, quantifying materials and organizing stockrooms. Sends alerts when stock reaches certain levels to prevent running out.
  • Maintenance Scheduling: Schedule one-time or recurring maintenance events from a calendar interface.
  • Work Order Management: Tracks work order requests from opening to completion. Assign tasks to technicians and restrict access to closing orders to admin levels.
  • Mobile Access: Available on all mobile devices, including iOS, Android and tablets as long as there’s an internet connection.
  • Vendor Management: Store contracts and communications with subcontractors, vendors and more in the system to avoid losing emails or other crucial information. Available with the platinum version.
  • Preventive Maintenance: Automate PM task scheduling and spot problems before they occur. PM scheduling automatically generates work order before an asset breaks down.
  • Customization: Customize list layout, form layout, language and theme. Create special codes, new tabs and fields, include specific internal data in the database, and get customized reports.
  • Integration: Import and export from files, the database or other applications in use. Collect data faster with the DataLink Integration Adapter and Industrial Internet of Things.
  • Barcode Scanning: Easily set up and print barcode labels that can be recognized by commonly used devices like mobile, tablet and a barcode scanner. Scan the barcode to access all the relevant information saved on the assets.
  • Advisor Dashboard: Configure the dashboard to show important information in the front and middle. Attach charts, graphs, photos, videos documents and websites to the dashboard.
  • Labor Resource Management: Track vendor and employee contact information, skill level, billing rate, attendance and work history. Match and link people to work orders, assigning tasks according to availability and skill set.
  • Asset Status Board: View the health of assets, facility footprint and fleet vehicles on a single board. Configure boards to accommodate production lines, departments, systems or assets, using colors to indicate asset health.
  • Role-Based Access Control: Control viewing of documents and filter data based on departments, work order types and locations. Eliminate data clutter and manage which employees can view and edit information.
  • Media Management: Attach media files, photos, videos, a supplier website, intranets and documents to any record, maintenance manuals and internal documents. All the stored information is saved with the record and can be accessed at any time.
Maxpanda
Maxpanda
Start Price
$118
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Maxpanda

Recent user reviews of Maxpanda, a cloud-based CMMS software, highlight its user-friendliness and affordability as key strengths. Users appreciate the intuitive interface, making it accessible for teams with varying technical expertise. This is particularly beneficial for smaller businesses or those transitioning from manual systems, as it minimizes training time and disruptions to workflows.

Another noteworthy advantage is the mobile app, praised for empowering field technicians with on-the-go access to work orders and task management. This streamlines communication, improves data collection accuracy, and ultimately enhances field service efficiency. When compared to competitors, users often find Maxpanda's subscription-based pricing structure more budget-friendly, especially for smaller teams. This makes it an attractive option for businesses seeking cost-effective CMMS solutions without sacrificing core functionalities.

However, some users point out limitations in the mobile app's functionalities compared to the web interface. This can hinder field service workflows that require advanced features beyond basic work order management. Additionally, while Maxpanda offers standard reports, users may find them lacking in customization and data visualization capabilities. This can limit their ability to generate in-depth reports and gain comprehensive insights into maintenance trends and performance, potentially hindering data-driven decision-making.

In conclusion, Maxpanda appears to be a well-suited option for small and medium-sized businesses, particularly those seeking a user-friendly and affordable CMMS solution. Its intuitive interface, mobile app, and cost-effective pricing make it an attractive option for organizations prioritizing ease of use and value for money. However, it's important to consider potential limitations in mobile app functionalities and reporting capabilities, especially for businesses with complex maintenance needs or extensive data analysis requirements.

Pros & Cons

  • Easy to Use: Praised for its intuitive interface and clear navigation, making it accessible for users with varying technical backgrounds. This is crucial for streamlining adoption and reducing training time, especially for teams with diverse technical skillsets.
  • Mobile App: The mobile app empowers field technicians and maintenance personnel to access work orders, manage tasks, and update statuses while on the go. This improves accessibility and real-time data collection, fostering better field service efficiency.
  • Affordable: Compared to some competitors, Maxpanda offers a subscription-based pricing model that is considered cost-effective, particularly for smaller businesses. This makes it an attractive option for organizations seeking a budget-friendly CMMS solution without compromising essential functionalities.
  • Frequent Updates: Maxpanda is frequently updated with new features and improvements based on user feedback. This demonstrates a commitment to continuous improvement and ensures users have access to the latest functionalities and bug fixes, enhancing the overall user experience.
  • Limited App Features: While the mobile app offers core functionalities, some users report it lacks advanced features compared to the web interface. This can hinder field service workflows that require functionalities beyond basic work order management and status updates.
  • Basic Reporting: While Maxpanda offers standard reports, users may find them limited in terms of customization and data visualization capabilities. This can make it challenging to generate comprehensive reports and gain deeper insights into maintenance trends and performance.
  • Newer Features: As a relatively newer player compared to some established CMMS solutions, Maxpanda may lack the extensive feature maturity and refinement found in its competitors. This can mean encountering occasional bugs or limitations in functionality.
  • Limited Customization: While Maxpanda offers some customization options, users requiring extensive workflow tailoring or integration with non-standard systems may find it limiting. This can be a drawback for organizations with complex maintenance processes or unique data integration needs.

Key Features

  • Maintenance Work Orders: Schedule recurring work orders on a communal schedule, assign work orders, send out email or push notifications to assigned technicians, and set up pre-approval to expedite the process.
  • User-Friendly Interface: Offers quick and easy setup, an intuitive design and browser-based access. The calendar interface makes it easy to create, assign and monitor maintenance schedules.
  • Inventory Management: Track inventory levels, reduce waste and keep costs down by reducing item overstocking. Monitor part costs and equipment lifespans as well as set the system to automatically remove items from inventory when they’re used in a work order.
  • Asset Management: Includes asset accounting, location tracking and maintenance records. Assign assets for use and locate them on a facility map. Asset profiles keep a record of warranties, install dates, repair history, tags, images and procedures.
  • Task Status: Track work order status and PM progress by publishing tasks, sending out automated emails, and defining specific groups of relevant contacts.
  • Digital Task Library: Create, import, share and set tasks to repeat from the digitized task dashboard. Customize templates for recurring tasks and share them with groups or the whole organization to streamline work.
  • Live Maps: Track asset location, materials transport and other location-based metrics with real-time maps.

Pricing

License/Subscription Cost
  • Subscription-based pricing model: monthly cost depends on the number of work orders and facilities
  • Offers six pricing plans: Basic, Starter, Enhanced, Standard, Pro and Enterprise
  • Cost varies depending on the payment type, yearly payment is $120 less than the monthly payment plan
  • Additional discount available to non-profit organizations
Maintenance Cost
  • Included in the subscription cost
  • Provides phone-based and live chat support for immediate answers to the queries
  • Technical support button is on the dashboard for 24/7 global support
Installation/Implementation Cost
  • Implementation cost is included in the subscription fee
Customization Cost
  • No customization cost
  • Provides six fixed plans for SMB and enterprise users
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is included in the subscription fee
  • Provides built-in multi-data uploader, which allows the user to create or add up to 10,000 buildings, locations, addresses, assets, bins, parts and vendors per page on a single spreadsheet
  • Site Editors, Site Admins, Company Editors and Company Admins have direct desktop access to bulk uploading of datasheets once or multiple times
  • Bulk upload pages are available for each site user
Recurring/Renewal Costs
  • Cost is included in the monthly or annual subscription fee

COMPARE THE BEST Maintenance Tracking Software

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Start Price
Free Trial
Company Size
Deployment
Platform
Logo
UpKeep
$45
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
UpKeep
FMX
$59
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
FMX
Hippo CMMS
$35
Annual, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Hippo CMMS
Fiix
$45
Annual, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Fiix
eMaint
$69
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
eMaint
Maintenance Connection
$45
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Maintenance Connection
IFS EAM
$165
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
IFS EAM
Limble
$28
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Limble
MPulse
$3,500
Annually
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
MPulse
Maxpanda
$118
Per User, Monthly
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Maxpanda

All Maintenance Tracking Software (68 found)

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UpKeep

by UpKeep Technologies, Inc.
UpKeep
UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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FMX

by Facilities Management Express LLC
FMX
FMX offers a user-friendly, cloud-based solution that simplifies the management process for asset, facilities, maintenance, fleet and scheduling activities at a range of campus types. It lets users effectively generate work orders, schedule maintenance and plan resource use, streamlining processes. Users can access it from mobile devices and configure settings as well. A simple calendar-based interface aids scheduling, and it supports unlimited requesting users with no extra cost. It provides actionable insights into business data, organizes staff from a central portal, speeds up work order resolution and improves asset effectiveness. It offers quick customer support and training and has reported a 98% customer satisfaction rating. Pros Streamlined Workflow Improved Efficiency Cost Reduction Enhanced Visibility Data-Driven Decisions Cons Implementation Cost Integration Challenges User Adoption Issues Limited Customization Data Security Concerns
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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Hippo CMMS

by Eptura, Inc.
Hippo CMMS
Hippo CMMS is a cloud-based software designed to streamline maintenance operations for businesses with physical assets. It caters to organizations of various sizes, from small companies to large enterprises, particularly those managing equipment-heavy operations in manufacturing, facilities management, and utilities. Key benefits include improved work order management, preventive maintenance scheduling, inventory tracking, and reporting capabilities. Popular features encompass mobile apps for technicians, customizable dashboards, and integrations with other business systems. User reviews highlight its user-friendly interface, efficient workflow, and strong customer support. Compared to similar CMMS solutions, Hippo strikes a balance between affordability and comprehensiveness. Pricing typically falls within the mid-range, with options for per-user or per-asset licensing, and flexible payment plans. However, some users mention limitations in advanced reporting and customization compared to high-end competitors. Pros User-friendly interface Mobile app for technicians Strong customer support Good value for the price Integrations with other systems Cons Limited reporting options Fewer customization options Not ideal for complex workflows May not scale well for large enterprises Occasional bugs and glitches
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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Fiix

by Fiix Inc.
Fiix
Fiix is a cloud-based CMMS (Computerized Maintenance Management System) solution designed to streamline maintenance operations and maximize asset uptime. It offers a comprehensive set of features including work order management, preventive maintenance scheduling, inventory tracking, and reporting. Fiix is particularly well-suited for small and medium-sized businesses (SMBs) in various industries, especially those with geographically dispersed assets or mobile workforces. Key benefits include improved efficiency and productivity, reduced downtime and maintenance costs, and increased visibility into asset health. Popular features include a user-friendly interface, mobile app access, and integrations with other business systems. Based on user experiences, Fiix is praised for its intuitive interface, ease of use, and scalability. However, some users have reported limitations in reporting capabilities and customization options. Compared to similar CMMS solutions, Fiix is considered competitively priced, with subscription plans starting at a monthly cost and additional fees per user. Overall, Fiix provides a robust and user-friendly CMMS solution for SMBs looking to improve their maintenance operations. Its affordability and mobile accessibility make it a compelling choice for companies with geographically dispersed assets or mobile workforces. However, it may not be the best fit for companies requiring extensive customization or advanced reporting capabilities. Pros User-friendly interface Mobile app access Scalable Affordable Integrations with other systems Cons Limited reporting capabilities Limited customization options May not be suitable for complex needs Limited data storage Occasional bugs and glitches
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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eMaint

by eMaint Enterprises
eMaint
eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity. Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support. However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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Maintenance Connection

by Accruent
Maintenance Connection
Maintenance Connection is a CMMS solution that helps you streamline maintenance operations and empowers you to take control of your assets.You can centralize your asset information, automate preventive maintenance tasks and facilitate communication between your teams to improve equipment uptime and increase productivity.Features like asset management, multi-site capabilities, predictive maintenance tools, work order tracking, and reporting and analytics modules enable you to gain valuable insights into your operations and make data-driven decisions.However, you should consider potential challenges such as complex implementation, limited reporting capabilities and slow performance.While specific user reviews for the system are limited, the vendor offers a free trial to help you evaluate its suitability for your organization.The cost depends on your deployment choice (cloud or on-premise), with possible extras for add-ons and setup. You can also request a customized quote.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

IFS EAM

by IFS World
IFS EAM
IFS EAM is an enterprise asset management software solution designed to help organizations optimize asset performance, extend asset lifecycles, and reduce maintenance costs. It offers comprehensive functionalities for managing the entire asset lifecycle, from procurement and commissioning to maintenance, repair, and operations (MRO). IFS EAM caters to organizations across various industries with complex asset-intensive operations, including manufacturing, oil & gas, utilities, and transportation. Its key benefits include improved asset uptime and reliability, reduced maintenance costs, enhanced compliance, and data-driven decision making. Popular features include work order management, preventive maintenance scheduling, inventory control, and analytics dashboards. User experiences highlight IFS EAM's strengths in its scalability, flexibility, and user-friendly interface. Users appreciate the software's ability to integrate with other enterprise systems and adapt to specific industry needs. However, some users report challenges with the initial setup and customization process. IFS EAM offers various pricing models depending on deployment type, number of users, and required modules. Pricing typically ranges from tens of thousands to hundreds of thousands of dollars annually, paid on a subscription basis. Pros Scalable and flexible User-friendly interface Integrates with other systems Improves asset uptime Reduces maintenance costs Cons Complex initial setup Customization can be challenging Limited reporting capabilities High cost of ownership Steep learning curve
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Limble

by Limble CMMS
Limble
Limble CMMS is a cloud-based software designed to streamline maintenance activities for businesses that manage physical assets. It caters particularly well to small and medium-sized companies seeking an intuitive CMMS solution. Limble offers a user-friendly interface for work order creation, preventive maintenance scheduling, and asset tracking. Users praise its ease of implementation and accessibility, highlighting its suitability for teams without extensive CMMS experience. Additionally, Limble boasts features like inventory management, reporting tools, and mobile access, which contribute to improved organization and data-driven decision making. Compared to similar products, Limble positions itself as a cost-effective and user-centric alternative. While pricing specifics might vary depending on company size and needs, it generally falls within a competitive range for CMMS software, typically offered on a per-user, monthly subscription basis. Pros Easy to use Mobile friendly Affordable Improved organization Data insights Cons Limited reports Fewer integrations May lack features Not ideal for large teams Support limitations
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

MPulse

by MPulse Software
MPulse
MPulse is a comprehensive Computerized Maintenance Management System (CMMS) tailored for facility managers and maintenance professionals, offering an extensive suite of tools to streamline maintenance operations, increase productivity, and reduce costs. Suited for small to large-sized businesses, it aids in managing work orders, tracking inventory, scheduling preventive maintenance, and ensuring regulatory compliance. A significant benefit is its ability to optimize asset lifecycles, translating into tangible ROI by way of minimizing downtime. Its acclaimed features encompass easy-to-use preventive maintenance scheduling, real-time reporting, and mobile access, allowing technicians to operate effectively from anywhere. Pricing is a crucial factor for buyers, and MPulse aims to be competitive by offering various pricing tiers, often based on the number of users and the depth of functionality required. Payment structures are generally flexible, offering options from monthly to annual payments, accommodating a range of budgetary constraints without sacrificing quality or capability. Pros Intuitive user interface and navigation Robust work order management Comprehensive maintenance tracking capabilities Customizable reporting features Strong customer support & training Cons Can be cost-prohibitive for smaller operations Mobile app experience needs improvement Initial setup and customization can be complex Some reporting features may require additional configuration Limited third-party integrations available
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Maxpanda

by Maxpanda CMMS
Maxpanda
Maxpanda is a cloud-based CMMS (Computerized Maintenance Management System) software designed to streamline maintenance operations for businesses of various sizes. It caters to organizations that rely on efficient equipment upkeep, such as those in manufacturing, facilities management, and property management. Maxpanda offers an array of features to simplify maintenance workflows, including work order management, preventive maintenance scheduling, asset tracking, and inventory control. Users can leverage these features to gain better visibility into equipment health, optimize maintenance processes, and reduce downtime. Compared to similar CMMS solutions, Maxpanda is lauded for its user-friendly interface, ease of implementation, and affordability. User experiences highlight its intuitive design, making it accessible for users with varying technical backgrounds. Additionally, Maxpanda's subscription-based pricing model, typically offered per user per month, makes it a budget-friendly option for businesses seeking a cost-effective CMMS solution. Pros Easy to Use Mobile App Affordable Great Support Frequent Updates Cons Limited App Features Basic Reporting Newer Features Limited Customization Timezone Support
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Augury

by Augury
Augury
Augury offers advanced software designed to optimize manufacturing processes by leveraging predictive maintenance and machine health insights. This solution is particularly well-suited for manufacturing companies aiming to minimize downtime and enhance operational efficiency. By utilizing sophisticated algorithms and IoT sensors, Augury provides real-time diagnostics and actionable insights, enabling proactive maintenance and reducing unexpected equipment failures. Key benefits include improved equipment reliability, extended machinery lifespan, and significant cost savings on repairs and maintenance. Popular features encompass continuous monitoring, detailed analytics, and seamless integration with existing systems. Users appreciate the intuitive interface and the comprehensive data it provides, which facilitates informed decision-making and strategic planning. Compared to similar products, Augury is often praised for its accuracy and ease of use. Pricing details are typically customized based on the specific needs of the business, so it is advisable to contact SelectHub for a tailored quote. Payment structures may vary, including options for annual or monthly subscriptions.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

EZOfficeInventory

by EZOfficeInventory
EZOfficeInventory
EZOfficeInventory is an asset management software solution designed to streamline the organization and tracking of physical assets within a business. It caters to businesses of various sizes, particularly those managing a moderate to large volume of assets. EZOfficeInventory offers a centralized platform to manage the entire asset lifecycle, from initial acquisition and deployment to maintenance and eventual disposal. Its key benefits include improved asset visibility, simplified tracking processes, and enhanced control over asset lifespans. Popular features include an asset registry, automated depreciation calculations, and work order management functionalities. User experiences suggest that EZOfficeInventory stands out for its user-friendly interface, ease of customization, and scalable design. Compared to similar asset management software, EZOfficeInventory is generally considered competitively priced, offering a subscription-based model with various tiers catering to different business needs. Pros Easy to use Tracks assets Customizable Scalable design Cost-effective Cons Limited reporting? Mobile app basic? Integration issues? Learning curve? Support availability?
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

TrackAbout

by TrackAbout
TrackAbout
TrackAbout is a cloud-based software designed to help businesses manage their physical assets and equipment maintenance. It's particularly well-suited for organizations with valuable assets distributed across various locations, especially those in industries like construction, transportation, and healthcare. Users appreciate its ability to streamline maintenance processes, improve asset visibility, and extend asset lifespans, ultimately leading to cost savings and increased operational efficiency. Key features include work order management, preventive maintenance scheduling, inventory control, and comprehensive reporting. TrackAbout's pricing structure is typically based on the number of assets being managed and the specific features required. While it may not be the most budget-friendly option on the market, users often find that the comprehensive functionality and positive impact on asset management justify the investment. It's recommended to contact TrackAbout directly for detailed pricing information tailored to your needs.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

ManagerPlus

by Eptura, Inc.
ManagerPlus
ManagerPlus by Eptura, Inc. is a comprehensive asset management solution that streamlines maintenance schedules, tracks asset lifecycle, and manages inventory with ease. Tailored for mid-sized to large enterprises, its most striking benefit is the ability to centralize asset information which significantly improves decision-making. This platform thrives in environments where asset reliability is critical, such as manufacturing, construction, and transportation industries. Notable features include work order management, preventive maintenance scheduling, and robust reporting capabilities that empower users with actionable insights. ManagerPlus stands out for its user-friendly interface and mobile accessibility, fostering operational efficiency on the go. While pricing considerations are opaque without direct consultation, potential buyers should anticipate a scalable cost structure that correlates with the size and complexity of their asset portfolio. Payment frequency is typically structured on a subscription basis, providing flexibility and predictability in budgeting for long-term asset management strategies. Pros User-friendly interface Robust asset tracking capabilities Effective preventive maintenance scheduling Mobile app increases operational flexibility Good customer support services Cons Limited reporting customization Higher learning curve for some features Occasional software glitches Integration with other systems can be complex Costly for small businesses
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

NEXGEN Asset Management

by NEXGEN Asset Management
NEXGEN Asset Management
NexGen enables asset-intensive industries such as public works, manufacturing, energy and facilities to provide timely service delivery to customers. It assists enterprises in scheduling preventive maintenance activities, identifying high and low-performing assets based on accurate analysis and predicting equipment reliability. It helps assets maintain peak performance and reduces operating costs. It mobilizes the workforce by helping them stay on top of work orders and maintenance schedules anytime, anywhere.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

iMaint

by DPSI
iMaint
DPSI developed iMaint to help facility managers automate the work order process, streamline maintenance tasks, generate reports and manage assets. It comes in three purchase plan tiers: Small Business, Online Enterprise and On-Premise, all of which offer scaling features and pricing to fit unique organizational needs. It centralizes asset data and automates many maintenance tasks to give access to all areas of operation from a single interface. It aims to lower operating costs, save users money and improve overall organizational efficiency.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

FTMaintenance

by FasTrak SoftWorks
FTMaintenance
FTMaintenance is a CMMS solution designed to streamline maintenance operations, boost efficiency and reduce costs for businesses across various industries and sizes.Its strength lies in its core functionalities: asset management, work order management, inventory control and preventive maintenance scheduling.While it may lack some advanced features like AI-based tools found in other CMMS solutions, its proven track record in improving maintenance workflows and reducing equipment downtime makes it a valuable asset for organizations seeking a reliable and customizable solution.The vendor offers flexible pricing options, including both subscription and perpetual license models, to accommodate different budgets and needs.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

HXGN EAM

by Infor, Inc.
HXGN EAM
HXGN EAM (formerly called Infor EAM) suits organizations of all sizes and helps track, organize and streamline maintenance tasks. It monitors KPIs and generates reports to help make data-driven decisions. It’s available for deployment on-premise, in the cloud or via hybrid deployment and can function on any operating system. It can integrate with a range of other business solutions and comes in industry-specific editions to meet users’ unique needs.To explore other popular solutions that Infor offers, visit our Infor company page.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

MicroMain

by MicroMain Corp.
MicroMain
MicroMain, a CMMS solution by MicroMain Corp., assists facilities of various sizes in managing and maintaining their assets. It offers features for work order generation, preventive maintenance scheduling, inventory tracking, and reporting. The software caters to diverse industries like manufacturing, healthcare, education, and property management. MicroMain shines in its ease of use and affordability. Users praise its intuitive interface, making it suitable for teams with varying technical expertise. Additionally, its subscription-based pricing with per-user tiers aligns well with businesses seeking cost-effective solutions. Compared to competitors, users commend MicroMain's flexibility, allowing customization to specific needs. However, some mention limitations in advanced reporting and mobile accessibility. Overall, MicroMain offers a user-friendly and budget-conscious CMMS solution for organizations prioritizing ease of use and affordability. If extensive reporting or robust mobile access are crucial, exploring alternative options might be necessary. Pros User-friendly interface Affordable pricing Flexible customization Good for small teams Strong inventory management Cons Limited reporting features Basic mobile app Not ideal for complex needs Limited integrations Scalability concerns
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Maintenance Care

by Gnxcor, Inc
Maintenance Care
Maintenance Care is a SaaS solution built on a foundation of work order management, preventive maintenance and asset tracking. It’s designed to manage tasks in three steps and includes various integration capabilities to expand workflow options. It supports unlimited user profiles, providing the flexibility to rope in departments outside of maintenance, such as accounting, for company-wide visibility into asset and maintenance costs and data. Pros Tracks Work Orders Improves Efficiency Reduces Downtime Cost Savings Data-Driven Decisions Cons Initial Set-Up Time User Training Needed Data Entry Burden Software Cost Integration Challenges
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Buyer's Guide

Maintenance Tracking Software Is All About Optimizing Maintenance Operations

By Riya Jamble, Technical Content Writer at SelectHub

Maintenance Tracking BG Intro

Whether you're responsible for a fleet of vehicles, manufacturing equipment or facility maintenance, the right maintenance tracking software can make a world of difference in optimizing operations, reducing downtime and extending your assets' life spans.

If you’ve outgrown your current maintenance management system or are looking for a better way to streamline workflows, you’ve come to the right place. We’ve designed this buyer's guide to help you on your software selection journey.

From understanding core features to evaluating cost factors, we're here to help you make informed buying decisions.

Executive Summary

  • Maintenance tracking software enables you to monitor maintenance activities, manage assets, track KPIs and centralize data.
  • Some core features include asset and work order management, preventive maintenance scheduling, maintenance history tracking, and reporting.
  • Prepare a list of questions to ask your team and vendors before committing to a purchase.
What This Guide Covers:

What Is Maintenance Tracking Software?

Maintenance tracking software is a digital solution that helps businesses manage and optimize maintenance activities for assets, equipment and facilities.

These systems allow you to plan, schedule, track and report on preventive maintenance tasks, as well as monitor your assets' performance and condition.

They’re used across various industries, including manufacturing, transportation, health care and more.

Types

Related Categories

Take a look at the table below to discover common types of maintenance tools and their functions.

Type Functions
CMMS Software Schedule, plan and track maintenance activities, manage work orders, and monitor asset performance.
Corrective Maintenance Apps Identify and diagnose equipment or asset problems when they occur unexpectedly.
Preventive Maintenance Systems Schedule routine maintenance activities based on predefined intervals or manufacturer recommendations.
Risk-Based Maintenance Tools Assess and prioritize assets based on their criticality and potential failure consequences.
Condition-Based Maintenance Products Monitor assets’ condition using sensors and data collection devices.
EAM Tools Monitor assets from acquisition to disposal, forecast equipment failures and plan maintenance tasks.
ERP Systems Use maintenance management tools to handle activities like accounting and manufacturing.
Asset Performance Management Applications Collect real-time data on factors like temperature, vibration, pressure and fluid levels to assess your assets’ health.

Primary Benefits

We’ve outlined some benefits of implementing maintenance tracking solutions below.

Maintenance Tracking Benefits

Reduce Downtime

Unplanned downtime can cause significant losses in productivity, revenue and customer satisfaction. According to Siemens’ True Cost of Downtime 2022 report, an hour of unplanned downtime now costs the manufacturer at least 50% more than it did two years ago.

With maintenance tracking apps, you can monitor your assets’ performance and detect any potential issues or failures before they escalate, minimizing downtime frequency and duration and maximizing equipment availability and uptime.

Improve Equipment Reliability

Maintenance tracking solutions enable you to monitor equipment performance over time. This data allows you to identify patterns and trends, enabling you to make informed decisions about equipment maintenance and replacement. As a result, your equipment becomes more reliable, reducing the risk of unexpected failures.

Control Costs

With maintenance tracking solutions, you can monitor costs associated with labor, parts and equipment downtime. This transparency lets you identify areas where you can implement cost-saving measures, ultimately helping you maintain a lean budget.

Maintain a Safe and Compliant Workspace

Maintenance tracking applications help you maintain a safe and compliant environment by assisting you in:

  • Establishing and enforcing SOPs to maintain consistent safety practices.
  • Recording and tracking incidents efficiently to conduct root cause analyses and take preventive actions.
  • Documenting compliance with safety regulations and industry standards to ease audits and inspections.
  • Keeping track of permits, renewal dates and audit documents to ensure regulatory compliance.

Enhance Data Management

Maintenance tracking apps help you centralize and organize your maintenance data, customize and automate reporting, track important maintenance KPIs, and build detailed asset histories.

Key Features & Functionality

Asset Tracking

Asset tracking tools enable you to maintain asset and equipment records, including names, serial numbers, purchase dates and specifications.

You can scan QR codes or barcodes to retrieve asset data quickly.
Work Orders

Work order tools help you create, assign and edit work orders for maintenance tasks.

You can prioritize work orders based on urgency or importance.
Preventive Maintenance

Preventive maintenance apps enable you to set up regular maintenance schedules for assets based on time intervals (monthly/annually), usage (after a certain number of operating hours) or meter readings.

You can also send automated notifications and alerts to maintenance teams when preventive maintenance tasks are due.
Predictive Maintenance

Use predictive maintenance applications to anticipate equipment failures before they occur.

They enable you to monitor equipment conditions in real time through sensors and IoT devices to detect anomalies and deviations from normal operation.

Analyze historical maintenance data and equipment performance to develop predictive models.
Inventory Management

Integrate with inventory management systems to keep track of stock levels, locations and usage.

Automatic reordering triggers when inventory levels fall below a set threshold, ensuring you have the necessary parts on hand.

Some solutions also integrate with purchasing apps and procurement platforms to streamline procurement processes.
Reporting

Generate different reports, charts and dashboards to analyze maintenance performance and trends.

Track KPIs like equipment downtime, mean time between failures (MTBF) and mean time to repair (MTTR) to measure maintenance effectiveness.
Maintenance History

Log maintenance activities, including notes, images, and documents, to maintain a comprehensive historical record.

Software Comparison Strategy

Here's a step-by-step guide on how to select a maintenance tracking solution that best suits your needs:

Assess Your Needs

Begin by conducting a thorough assessment of your organization's maintenance requirements. Identify specific goals and pain points you aim to address with a maintenance tracking system.

Consider factors such as the number of assets, the complexity of your maintenance operations and any regulatory compliance requirements.

Define Key Features

Based on your needs assessment, create a list of key features that the maintenance tracking solution must have. Some core features you should consider include asset tracking, preventive maintenance scheduling, work order management and reporting.

Select Deployment

Decide whether you prefer a cloud-based or on-premise solution. Each has its advantages and disadvantages, so choose the deployment method that aligns with your organization's IT infrastructure, security policies and scalability requirements.

Consider Scalability

Consider whether the maintenance tracking solution can scale as your organization grows. It should be able to accommodate additional assets, users and locations without significant disruptions or performance issues.

Check Integration Capabilities

Check if the solution can integrate with other systems such as ERP, CMMS or IoT platforms to streamline data sharing and improve overall efficiency.

Research the Vendor

Research the vendor's reputation in the industry. Read reviews, request references and speak to other organizations that have implemented the same solution to gain insights into their experiences.

Request Demo and Trial

Request a product demonstration or a trial period to test the software's functionality and usability in a real-world environment. This hands-on experience can help you make an informed decision.

Still wondering where to start? Check out our Lean Selection process to select the right solution.

Cost & Pricing Considerations

Before you decide to invest in a maintenance tracking solution, you should be aware of some cost and pricing considerations that might affect the total cost of ownership. We’ve listed the same below.

Initial Setup Costs

One of the first things you need to consider is initial setup costs. These are the costs that you have to pay upfront to get the software up and running. These costs include:

  • Licensing Fees: Determine the upfront cost of software licenses or subscriptions.
  • Implementation Services: Consider the cost of hiring consultants or in-house staff to set up and configure the software.
  • Hardware and Infrastructure: Assess if any hardware upgrades or changes are necessary to run the software effectively.

Deployment

The deployment method you choose can affect your costs. Most vendors offer two options:

  • On-Premise: You install and run the software on your own servers and infrastructure. You need to pay for hardware, IT staff and maintenance, but you have full control over the software and data.
  • Cloud-Based (SaaS): You access the software online from a vendor’s servers. You pay a subscription fee, which typically covers hosting, maintenance and support. You can scale your resources up or down, access the software from anywhere, and get automatic updates.

Exit Strategy

Plan for the possibility of changing or discontinuing the software in the future. Understand any associated costs or data migration requirements.

The Most Popular Maintenance Tracking Software

Now that you know what maintenance tracking software can do, how do you decide which product best fits your business needs? Check out some most popular solutions below.

Note: The below-mentioned products provide maintenance management features. However, they do offer basic maintenance tracking functionalities.

UpKeep

UpKeep is a cloud-based maintenance management software that helps businesses streamline maintenance operations, enhance productivity and maximize asset performance.

Key Features
  • Maintenance scheduling calendar
  • Maintenance request management
  • Asset tracking
  • Mobile access
Pros
Cons
  • Requires a strong internet connection.
  • Takes long time to upload documents and photos.
  • Offers limited customization options.
Cost

The maintenance pricing plan offers three options:

  • Starter: $45/month/user
  • Professional: $75/month/user
  • Business Plus: Contact the vendor for pricing details.

UpKeep

Check work order statuses via the analytics dashboard. Source

FMX

FMX software is a maintenance and facility management solution that helps organizations optimize operations, reduce costs and improve performance.

It allows you to submit and manage work orders, schedule preventive maintenance, track assets, plan capital projects, and visualize floor plans.

Key Features
  • Work order management
  • Preventive maintenance
  • Asset tracking
  • Custom dashboards
Pros
  • User-friendly interface.
  • Robust drag-and-drop calendar functionality.
  • Timely technical issue resolution.
Cons
  • Crashes occasionally.
  • Lacks a mobile app.
  • Sends unclear alerts and email notifications.
Cost

Request a quote via its website.

FMX

View equipment details such as status, location, inventory items, attachments and manufacturer information. Source

Hippo CMMS

Hippo CMMS is a maintenance management solution that helps organizations manage assets, track maintenance activities, run reports, maximize assets’ life spans and enhance overall operational efficiency.

Key Features
  • Maintenance history reports
  • Automated preventive maintenance scheduling
  • Inventory tracking and management
Pros
  • Easy to use.
  • Affordable.
  • Organized dashboards.
Cons
  • No mobile app.
  • No option to remove unnecessary fields.
  • No server stability.
Cost

Starts at $35/month/user.

Hippo CMMS

Access the KPI dashboard to view preventive maintenance work order statuses. Source

 

 

Questions To Ask

To determine your company’s needs, ask yourself these guiding questions:

  • What’re the specific pain points and challenges you face in your current maintenance processes?
  • What’re the critical goals and objectives you hope to achieve by implementing a maintenance tracking tool?
  • How do you handle emergency or unplanned maintenance events, and how can the software help in such situations?
  • Do you have any preferences or requirements regarding the scalability and flexibility of the software as your organization grows or changes?
  • What level of automation do you envision for routine and repetitive maintenance tasks?

Maintenance Tracking Key Questions

Now that you’ve identified your requirements, it’s time to assess vendors. Here are a few questions you can ask potential vendors to learn more about the software and provider:

  • Can you provide references or case studies of organizations similar to ours that have successfully implemented your software?
  • Is there an exit strategy in case we decide to switch to a different solution?
  • Are there service-level agreements (SLAs) that outline the expected uptime and software performance?
  • Does the software integrate with other systems, such as ERP, CMMS or IoT platforms?
  • How does the software capture and store maintenance logs, notes, images and documents?

FAQs

Who uses maintenance tracking solutions and why?

Here's a breakdown of who uses maintenance tracking solutions and why.

  • Maintenance Teams and Technicians: Perform preventive maintenance and manage work orders.
  • Facility Managers: Manage assets, monitor maintenance costs and oversee facility conditions.
  • Operations and Production Teams: Integrate maintenance schedules with production plans.
  • Inventory Managers: Control spare parts and supplies.
  • Finance and Budgeting Teams: Analyze maintenance costs. Allocate budgets based on historical data and maintenance priorities.
  • Compliance and Safety Officers: Maintain records for audits and inspections.
  • Executives and Decision-Makers: Make strategic decisions about capital investments and resource allocation.
  • Maintenance Contractors and Service Providers: Receive and manage service requests.
  • Transportation and Fleet Management: Manage vehicle maintenance. Ensure fleet safety and reliability.

What are some additional advantages of maintenance tracking applications?

Some additional advantages of maintenance tracking solutions are:

  • Simplify Work Order Management: Distribute maintenance tasks among technicians and complete them in a timely manner, reducing downtime and operational disruptions.
  • Maintain Comprehensive Asset Histories: Track and record maintenance activities performed on each asset, helping you make informed decisions regarding repairs, replacements and asset performance improvements.
  • Monitor Inventory: Monitor spare parts and supplies in real time, preventing stockouts, reducing carrying costs and optimizing inventory levels.
  • Make Informed Decisions: Generate detailed maintenance reports that offer insights into equipment performance, maintenance costs and trends.

What difficulties should I expect when implementing a maintenance tracking solution?

Implementing a maintenance tracking solution can offer significant benefits, but it's essential to be aware of potential challenges that may arise during the process. Here are some difficulties you should expect:

Cultivating Organizational Culture and Training

Introducing new software often requires a change in organizational culture. Resistance to change can be a significant hurdle. You should involve everyone who’ll interact with the system. Define their goals, gather their feedback and discuss the benefits of maintenance software.

To ensure long-term success, provide ongoing training and support as software updates and new features become available.

Establishing Maintenance Processes and Policies

Implement standardized processes for tasks like work order management and preventive maintenance. This consistency helps prevent errors and improves efficiency.

Maintain comprehensive documentation of your processes and policies, making it easier to enforce them consistently.

Managing Costs and Technology Availability

Before implementing maintenance software, conduct a thorough cost analysis. Consider not only the initial software costs but also ongoing expenses, such as training and system maintenance. Launch a small-scale pilot program to test the software's effectiveness with minimal risk.

Enhancing Data Capture, Analysis and Security

Encourage technicians and maintenance staff to actively participate in data capture by highlighting the benefits of accurate data for their work.

Implement data quality checks and validation procedures to ensure that the data collected is accurate and consistent.

Invest in robust endpoint solutions to protect your data. Regularly update security protocols and conduct vulnerability assessments to identify potential threats.

Next Steps

Maintenance tracking software helps you improve maintenance operations, reduce costs and increase efficiency. It enables you to plan, schedule and execute preventive and corrective maintenance tasks.

But how do you choose the best solution for your needs? There are so many options out there, each with different features, prices and benefits. How do you compare them and make the right decision?

Don’t worry! Our free comparison report helps you compare multiple solutions and see how they stack up against each other. It also assists you in evaluating different options based on product scores, user sentiment ratings, and functional and technical requirements.

If you need further assistance, don’t hesitate to reach out via phone or email mentioned on our website. Good luck!

Product Comparisons

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Riya
By Riya Jamble
Technical Content Writer
Riya is a Technical Content Writer at SelectHub. She writes content for our construction scheduling and bidding, CMMS and medical billing categories. She's also a part of the social media team where she crafts posts that engage and resonate with our audience. Riya holds a Graduate Degree in Journalism and Mass Communication from Lovely Professional University, Punjab, India. Fueled by a love for black coffee, her day begins and ends with its energizing ritual. Riya enjoys a variety of TV series, including Friends, Suits, American Horror Story, and How to Get Away with Murder. During her free time, you'll find her reading or spending time with her close ones. She believes in magic and is waiting for that day when reality compromises and fairytale swirls around with a smile.
See Full Bio
Shantashree
Technical Research By Shantashree Das
Senior Analyst
Hailing from the Northeastern state of Assam, India, Shantashree Das completed her Bachelor of Engineering (B.E) in Computer Science and Engineering at the Royal School of Engineering and Technology (now Royal Global University) in Guwahati. She then pursued her Master of Business Administration (MBA) in Operations Management and Marketing at Assam University, India, where she developed a strong interest in ERP. Over the course of her career at SelectHub, Shantashree has gained specialties in various ERP and construction software categories, such as Manufacturing Software, CMMS Software, Construction ERP Software, Warehouse Management Software, Supply Chain Management Software, Distribution Software, Field Service Software, Takeoff Software, Construction Bidding Software, Construction Estimating Software, Construction Management Software, Construction Scheduling Software, and Property Management Software.
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Kankana
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
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Ryan
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”
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