Categories   >   Medical Offices Software
Last Reviewed: November 27th, 2024

Best Medical Offices Software Of 2024

What is Medical Offices Software?

Medical Offices Software is a comprehensive solution tailored for healthcare facilities to efficiently manage administrative and patient-related tasks. It addresses challenges such as appointment scheduling mishaps, patient record disorganization, billing errors, and compliance issues, thus enhancing overall operational efficiency. Key benefits range from streamlined admin tasks, improved patient care, to efficient billing management. At its core, functionalities include appointment scheduling, patient record maintenance, invoicing and billing, and regulatory compliance management. An emerging feature is telemedicine support, allowing virtual consultation amid the ongoing digital health revolution. Primarily healthcare practices, ranging from small clinics to large multi-speciality hospitals, benefit most from this software. The only notable limitations could be the upfront cost and the potential learning curve for staff. In a nutshell, Medical Offices Software is a pivotal tool for healthcare facilities aiming for optimal workflow management, patient satisfaction, and improved cash flow. Its value proposition lies in overall efficiency enhancement, leaving providers more time for patient care.

What Are The Key Benefits of Medical Offices Software?

  • Streamlines Administrative Tasks
  • Improves Patient Care
  • Enhances Appointment Scheduling
  • Manages Patient Records Efficiently
  • Simplifies Billing Process
  • Fosters Regulatory Compliance
  • Supports Telemedicine Services
  • Reduces Office Paperwork
  • Minimizes Scheduling Errors
  • Facilitates Financial Tracking
Read more

Overall

Based on the latest available data collected by SelectHub for 49 solutions, we determined the following solutions are the best Medical Offices Software overall:

Optum
Optum
Start Price
$0
Per Transaction, 0.5% Flat Rate
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked Optum

Optum, a prominent player in the healthcare software arena, has attracted a range of user feedback over the past year, offering valuable insights into its strengths, weaknesses, and overall suitability for different user groups. Optum's users frequently highlight its comprehensive suite of features, encompassing mental health management, appointment scheduling, and medication tracking, as a key strength. This all-in-one approach simplifies healthcare management for individuals juggling multiple health concerns or those seeking a centralized platform. However, some users note that the extensive features can lead to a steeper learning curve, potentially posing challenges for individuals less comfortable with technology or those preferring simpler interfaces.

Optum distinguishes itself through its robust mental health support features, including mood tracking, journaling tools, and access to mental health professionals. This focus on mental well-being caters to a growing demand for integrated mental health solutions within healthcare platforms. Users appreciate the convenience and accessibility of these features, particularly in the context of rising mental health awareness. Conversely, some users mention occasional technical glitches or slow loading times as areas for improvement. Optum's emphasis on mental health support, coupled with its comprehensive features, makes it well-suited for individuals seeking a holistic healthcare management platform that prioritizes both physical and mental well-being. It is particularly beneficial for those with complex healthcare needs or those actively engaged in managing their mental health.

Pros & Cons

  • Extensive Network: Optum boasts a large network of mental health professionals, increasing the likelihood of finding a suitable therapist or psychiatrist in terms of location, specialty, and insurance coverage.
  • Care Coordination: Optum facilitates communication and collaboration among healthcare providers, ensuring a holistic approach to mental health care. This can be particularly beneficial for individuals with complex needs or multiple diagnoses.
  • Virtual Care Options: Optum offers telehealth services, providing convenient access to mental health care from the comfort of home. This can be especially helpful for individuals with mobility issues, busy schedules, or those residing in underserved areas.
  • Limited In-Network Options: Finding mental health professionals within Optum's network can be challenging, especially for specialized care or in underserved areas. This limitation can force individuals to choose between paying out-of-pocket for preferred providers or settling for less suitable options within the network.
  • Preauthorization Requirements: Optum often requires preauthorization for certain mental health services, such as therapy sessions or medication. This process can be time-consuming and may delay access to necessary care, potentially exacerbating symptoms or hindering progress.
  • Claims and Billing Issues: Navigating the complexities of claims and billing processes with Optum can be frustrating for users. Issues such as denied claims, incorrect billing, or difficulty reaching customer service can create additional stress and financial burdens for individuals seeking mental health support.

Key Features

  • Pharmacy Care Services: OptumRx helps physicians improve their prescribing and helps patients receive the most effective medication at the best possible cost. Physicians can also precheck and authorize medications in real time. 
  • Healthcare Delivery: Provide quality primary care, specialty care and post-acute care by focusing more on treating the patients while also optimizing efficiency and lowering costs. 
  • Data and Health Analytics: Automate recognition of high-cost and high-risk patients with data-driven assistance at the point of care. Acquire patients by linking consumer and clinical data and access insights based on patient results. 
  • Population Health: Improve health outcomes and lower costs by using insights from data and analytics. A connected network of over 800 Centers of Excellence enables treatment with greater knowledge from the get-go. 
  • Advisory Services: Insights help healthcare providers against their biggest challenges so they can and empower the health system, increase revenue, engage customers and improve the quality of care.nbsp;
  • Individual and Family Solutions: Individuals can save money while having a greater part in their overall health with different solutions for healthcare, prescriptions and spending. 
  • Claims Administration: Promotes payment integrity with features to edit inaccurate claims, appropriately price bills, assess bill details, recover overpayments and prevent inaccurate billing. 
  • Optum Bank: Makes paying for treatment easier and more efficient with innovative payments solutions, leading to reduced costs without compromising on healthcare quality. Includes: 
    •  Health accounts for employees. 
    •  Hassle-free payment solutions for better healthcare. 
    •  Health account education with courses to educate employees to become better healthcare consumers. 
  • Optum360: Examine opportunities across the revenue cycle to increase margins and prepare for value-based reimbursement. Offers: 
    •  A patient financial experience that places them in the center of the revenue cycle. 
    •  A/R recovery and denial management to improve payment recovery. 
    •  Claims integrity and processing for quick and efficient claims and reimbursement. 
    •  Document and coding to help staff drive financial results proactively. 
  • Risk and Quality Solutions: Driven from the largest Medicare Advantage database in the industry. 
    • Retrospective Solutions: Improves accuracy and completeness with industry analytics. 
    • Prospective Solutions: Standardizes processes on behalf of multiple payers for better patient treatment. 
    • Improving Outcomes: Drives outcomes while reducing costs with people, technology and clinical insights. 

    Limitations

    User feedback at the time of this review indicates that some of the product limitations include:

    •  Not cost-effective for the features offered. 
    •  Runs slower for larger practices. 
    •  Lack of helpful customer support. 

    Suite Support

    mail_outlineEmail: [email protected].
    phonePhone: A list of phone numbers for support are available on the website.
    schoolTraining: Optum offers a training curriculum to help users get the most out of the software.
    local_offerTickets: Sign in to Optum online to submit help requests.
WebPT
WebPT
Start Price
$99
Per User, Monthly
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked WebPT

WebPT has made a significant impact on the physical therapy software landscape, offering a comprehensive suite of tools designed to streamline workflows and enhance patient care. Users consistently highlight its user-friendly interface, robust features, and exceptional customer support as key strengths. One reviewer emphasized the ease of transitioning from paper-based systems to WebPT's cloud-based platform, appreciating its accessibility from any web-enabled device. The software's scheduling capabilities have also received praise, with users noting improvements in patient retention and the ability to synchronize appointments with digital patient records.

While WebPT garners positive feedback, some users mention the learning curve associated with its extensive features. However, the company's commitment to customer support is frequently commended, with users citing responsive and helpful assistance. WebPT distinguishes itself by catering specifically to the needs of rehabilitation therapists, offering specialized documentation, billing codes, and compliance tools. This focus on the therapy sector sets it apart from more generic practice management software. WebPT is ideally suited for physical therapy practices of all sizes seeking an integrated platform to optimize front- and back-office operations. Its comprehensive features, user-friendly design, and industry-specific focus make it a valuable asset for therapists looking to enhance efficiency, improve patient care, and grow their practices.

Pros & Cons

  • User-Friendly: All users mentioning this aspect noted that the solution’s ease-of-use is a key benefit.
  • Accessibility: The platform is web-based, making it highly accessible according to over 95% of users who mention this aspect.
  • Scheduling: About 75% of users who mention scheduling noted that it’s convenient to schedule appointments.
  • Speed: All users referring to speed reported that the product is slow and includes redundant check boxes, which further reduce the speed of working.
  • Functionality: The product is filled with glitches and the site is often down for maintenance, according to 88% of users who mention functionality.

Key Features

  • Analytics and Reporting: Access and work on detailed data tables from a main reporting dashboard. Use easy graphs and charts for valuable business insights. 
  • Interoperability: Facilitates a secure transfer of information between systems, enabling greater efficiency and data unity. Key integrations include Cerner, Epic, McKesson and athenahealth. Includes 24/7/365 monitoring from WebPT. 
  • Web-Based: Users can access the platform from any browser, anywhere. There’s no deployment costs or loss in productivity while the software is installing. 
  • Continuous Updates: Because the software is web-based, it frequently refreshes with new studies, formulas and testing criteria. 
  • Simplified Interface: Built around an intuitive workflow and offers features for a hassle-free experience such as dropdown checklists, auto-completing text boxes and much more. 
  • Home Exercise Program: Engage patients in video exercises with patient-facing functionality and design. Tap into a library of evidence-based therapy exercises available in up to eight different languages. 
  • Listing and Review Management: Improves online presence with a robust facility profile that provides automatic review updates, offers direct responses to reviews and analyses review trends. 
  • Billing: Maximize revenue and save time for quality healthcare with minimum claim errors using Therabill. Includes real-time analytics, detailed activity logs and one invoice from one company. 
  • Patient Outcomes Tracking: Drive faster recovery for patients with a built-in patient outcomes tracking system. Includes a library of industry-accepted tests for concrete performance goals and tracking therapists’ progress. 
  • Scheduling: Manage appointment calendars that sync with patient records and reduce no-shows by 30% by sending automatic reminders. Book remote appointments and launch live two-way video for virtual therapy using Virtual Visits. 
  • Revenue Cycle Management: Submit claims and expedite payments with high first-pass acceptance rate. Offers two RCM options: 
    • RevServe: Completely outsourced service. WebPT handles all billing responsibilities, including A/R management, reporting, collections benchmarking and medicare compliance. 
    • RevEquip: Hybrid model, allowing practices to control things like A/R management, credentialing, case management and more. WebPT offers management of outgoing claims, patient statement submissions, payment EDI management, workflow consultations and more. 
  • Patient Relationship Management: Increase engagement and reduce dropout rates by sending automated email campaigns to past patients and receiving actionable feedback indicating potential dropouts. 
  • Client Mobile App: Clients can access and manage their health data conveniently from a mobile app. 
FollowMyHealth
FollowMyHealth
Start Price
$2
Per Patient, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked FollowMyHealth

FollowMyHealth receives mixed reviews from businesses, with praise for its streamlined communication and patient empowerment features, but criticism for limited customization and occasional technical glitches. Users appreciate the platform's ease of use for both patients and staff. One doctor commented, "FollowMyHealth has been a game-changer for our practice. Patients love being able to schedule appointments and refill prescriptions online, and it's saved us so much time on administrative tasks." However, some businesses find FollowMyHealth lacks flexibility. A clinic manager remarked, "The interface feels generic and doesn't allow us to customize it much to match our brand or cater to specific patient needs. Compared to [competitor product], which offers tailored modules for different specialties, FollowMyHealth feels a bit one-size-fits-all." Integration with existing EHR systems can also be challenging, leading to data silos and frustrated staff. "Setting up FollowMyHealth with our EHR was a nightmare," shared a medical assistant. "The data transfer wasn't seamless, and we still have to manually update some things in both systems, which is inefficient." Despite these drawbacks, many businesses recognize FollowMyHealth's potential for improved patient engagement, citing it as a step up from basic patient portals. As one nurse put it, "While it's not perfect, FollowMyHealth is definitely better than just sending appointment reminders by email. Patients are more proactive about their health now, and we can track their progress more easily." Ultimately, the decision to use FollowMyHealth depends on individual business needs and priorities. Those seeking a user-friendly platform for basic patient engagement may find it a good fit, while those requiring extensive customization or seamless EHR integration might need to explore other options.

Pros & Cons

  • Improved Patient-Provider Communication: Streamlines communication through secure messaging, appointment scheduling, and test results sharing.
  • Enhanced Patient Engagement: Empowers patients with self-service tools like appointment booking, medication reminders, and personalized health education.
  • Reduced Administrative Burden: Automates tasks like appointment reminders and prescription refills, freeing up staff time for patient care.
  • Increased Care Coordination: Facilitates collaboration between providers through shared care plans and secure patient data exchange.
  • Improved Clinical Outcomes: Promotes preventive care, medication adherence, and early disease detection through patient engagement tools.
  • Limited Customization: Interface lacks flexibility for branding and tailoring to specific patient populations.
  • Integration Challenges: Can be difficult to integrate with existing EHR systems, leading to data silos.
  • Technical Glitches: Users report occasional bugs and technical issues that disrupt workflow.
  • Cost Concerns: Subscription fees can be perceived as high for some healthcare organizations.
  • Limited Adoption by Patients: Not all patients are comfortable using technology, hindering platform adoption.

Key Features

  • Patient portal: A secure online platform for patients to access their medical records, communicate with providers, schedule appointments, and manage their health data.
  • Secure messaging: Patients can securely message their providers with questions and concerns, and receive timely responses.
  • Appointment scheduling: Patients can easily schedule and reschedule appointments online, 24/7.
  • Medication management: Patients can view their medication lists, refill prescriptions, and receive medication reminders.
  • Health tracking tools: Patients can track their health data, such as blood pressure, weight, and blood sugar levels, and share this information with their providers.
  • Telehealth integration: Patients can connect with providers for virtual visits through the FollowMyHealth platform.
  • Patient education resources: Patients can access a library of educational resources on a variety of health topics.
  • Customizable care plans: Providers can create personalized care plans for their patients, which can be accessed and tracked through the FollowMyHealth platform.
  • Population health management tools: Healthcare organizations can use FollowMyHealth to track and manage the health of their patient populations.
Nextech
Nextech
Company Size
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Cloud On-Premise
Platform
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Why We Picked Nextech

Nextech, a comprehensive practice management solution designed to streamline workflows for specialty practices, has elicited a range of feedback from users over the past year. While opinions on the platform's efficacy vary, several recurring themes emerge from user reviews, shedding light on its strengths, weaknesses, and ideal user base.

Nextech's robust features and customizability are frequently cited as major advantages. Users appreciate the platform's ability to adapt to the specific needs of different specialties, with tools for appointment scheduling, billing, and electronic health records (EHR) management. The platform's integration with other software systems is also highlighted as a strength, enabling seamless data exchange and reducing manual data entry. However, some users find the extensive customization options overwhelming, leading to a steep learning curve and implementation challenges.

Nextech's EHR functionality receives mixed reviews. Some users praise its comprehensive features, such as charting, e-prescribing, and patient portal access. Others express concerns about the EHR's user interface, citing issues with navigation and data entry. Additionally, while Nextech offers a mobile app, its functionality is limited compared to the desktop version, which can be inconvenient for users who require on-the-go access.

In comparison to similar products, Nextech stands out for its specialization in serving the needs of specialty practices. Its features and workflows are tailored to address the unique challenges faced by these practices, such as complex billing requirements and specialized clinical documentation. This focus on specialty practices differentiates Nextech from more generic practice management solutions.

Considering its strengths and weaknesses, Nextech appears best suited for larger specialty practices with dedicated IT resources and a willingness to invest time in implementation and training. The platform's extensive features and customizability can provide significant value to these practices, but may overwhelm smaller practices with limited resources.

Pros & Cons

  • Intuitive Interface: Users appreciate the clean and modern interface, finding it easy to navigate and locate desired features. The system's layout is logical and contributes to a smooth user experience.
  • Specialization for Ophthalmology: Nextech is specifically designed for ophthalmology practices, offering features and tools tailored to their unique workflows and needs. This specialization eliminates the need for extensive customization or workarounds, enhancing efficiency.
  • Comprehensive Functionality: The platform provides a wide range of features, including appointment scheduling, patient records management, e-prescribing, image management, and billing tools. This comprehensive suite of functionalities streamlines operations and reduces the need for multiple software systems.
  • Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential disruptions to workflow.
  • Customization Challenges: Tailoring the software to specific workflows or specialties can be difficult, as customization options are limited and often require advanced technical knowledge or assistance from Nextech support, potentially hindering efficiency and user satisfaction.
  • Integration Issues: Seamless integration with other healthcare systems or software can be problematic, leading to data silos and inefficiencies in information exchange, potentially impacting care coordination and patient management.
  • Reporting Limitations: Generating custom reports or extracting specific data for analysis can be cumbersome, as the reporting functionality may lack flexibility and user-friendliness, potentially hindering data-driven decision-making and performance tracking.

Key Features

  • Scheduling Capabilities: View and schedule all providers, procedure rooms, equipment or any combination of resources. Includes multi-provider, multi-location and multi-resource scheduling capabilities, along with limit or warning settings for multiple appointments. 
  • Appointment Tools: Move appointments by cutting and pasting, copying, or dragging and dropping. A first available appointment finder saves time. Automated text messages remind patients of their appointments, and responses automatically update the scheduler. 
  • Charting Capabilities: Quick charting with adaptive templates for different specialties simplify the process. Users can review charts, notes and refill prescriptions from anywhere. 
  • Billing: The revenue cycle management solution streamlines claims management, patient access, and denials and appeals. 
  • Patient Portal: Patients are able to make payments as well as view medical history and insurance information. 
  • Analytics: Access patient data such as demographics and practice performance trends to understand the overall health of the practice and maximize profitability. 
TriZetto
TriZetto
Start Price
$300
Monthly
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked TriZetto

TriZetto garners praise for its comprehensive suite of features that streamline medical billing processes, from patient registration and insurance verification to claim submission and payment processing. Users appreciate its ability to automate tasks, reducing manual effort and the potential for errors. The software's scalability makes it suitable for healthcare organizations of all sizes, accommodating the needs of both small practices and large enterprises. Additionally, TriZetto's analytics and insights empower healthcare professionals to make data-driven decisions, improving patient care and optimizing revenue cycles.

However, some users note that TriZetto's robust functionality comes at a cost, as it can be more expensive than some competing solutions. The software's complexity may also present a learning curve for new users, requiring additional training and support. Despite these drawbacks, TriZetto remains a popular choice for healthcare organizations seeking a comprehensive and scalable medical billing solution. Its ability to automate tasks, improve efficiency, and provide valuable insights makes it particularly well-suited for large organizations with complex billing needs.

Pros & Cons

  • Cost Savings: Electronic documentation decreases paperwork, enhances employee efficiency, and leads to reduced office supply and operational costs in the long term.
  • Patient Engagement: Patient portals empower individuals to access their health information, schedule appointments and communicate with healthcare providers.
  • Patient Safety: Features like medication alerts and allergy notifications help prevent errors and improve patient safety.
  • Learning Curve: Staff may require time and training to adapt to new technology, potentially affecting productivity during the transition phase.
  • Data Security Concerns: EHRs are vulnerable to data breaches and cybersecurity threats, requiring robust security measures and ongoing vigilance.

Key Features

  • Claims Processing: Automatically verify insurance and sweep claims, scrubbing them of any mistakes or coding errors, which often lead to denials or delayed reimbursement. This speeds up the process of submitting claims while helping improve first-time acceptance rates.  
  • Claims Reconciliation: Automate claims tracking throughout the reimbursement cycle. Monitor and convert EOB information into 835 remittance files to reduce errors and time spent reconciling claims. 
  • Rejection Prevention: Apply coding edits to insurance claims prior to submission. Receive error messages to identify rejections before they happen, reducing claims rejections. 
  • Eligibility Checks: Directly connect to insurance providers for real-time validation of patient eligibility. Integrate with practice management systems to seamlessly update patient insurance information. 
  • Patient Responsibility Estimation: Generate patient cost estimates in real time to improve client satisfaction and likelihood of payment. 
  • Prior Authorization: Automatically send prior authorization requests for treatment to patient insurance providers. Communicate with payers and track authorization requests within the provider portal. 
  • Patient Payments: Provide patients with a selection of payment options, including credit card processing, a payment portal and text-to-pay processing, to improve patient experiences. 
  • Denials Management: Receive claims denial notifications, along with causes and potential for appeal. Monitor error, edit and payer trends to reduce future denials. 
  • Contract Management: Audit payments against contractual agreements with payers. Automatically generate documents and track efforts to dispute underpaid obligations. 
  • RCM and Coding Services: Outsource revenue cycle management and coding processes, such as billing, patient statements, registration and insurance claims coding, to focus more on patient care and less on administrative tasks. 
  • Credentialing: Check and manage employee credentials against payer requirements to ensure maximum reimbursement. Store employee documentation to remain up-to-date on expired credentials. 
Quickbase
Quickbase
Start Price
$35
Per User, Monthly
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked Quickbase

Quickbase is a user-friendly platform suited to help businesses optimize project management with custom applications, workflow automation and data-driven insights. Its no-code structure and intuitive interfaces to develop applications and reports quickly, even with minimal coding experience, are often mentioned by users.

Users can centralize data from multiple sources and access advanced data insights on key project metrics to improve decision-making, save time and optimize resource allocation. Extensive customization options are another reviewer favorite, enabling users to build solutions tailored to their specific needs.

Integration with third-party applications adds to Quickbase's appeal by enhancing productivity and streamlining operations. Additionally, reviewers consistently highlight the abundance of training resources and documentation available, including guides, video courses and a supportive user community.

Despite high customization and ease-of-use, reviewers note a learning curve to optimize adoption and performance. Quickbase’s “reads”-based cost structures are also a barrier for smaller businesses with limited budgets.

Overall, Quickbase is an excellent option for businesses who require extensive customization to optimize their project management, offering ease-of-use with data accessibility and custom apps for task management.

Pros & Cons

  • Ease of Use: Use a no- or low-code structure to easily input and access data. Speed up application development and report creation with easy navigation and intuitive interfaces.
  • Workflow Automation: Streamline processes and task management using workflow emails, notifications and live data views through charts and graphs.
  • Customization: Build customized applications for unique business processes using AI, pre-built templates and no code software. Access custom portals for teams and clients, define personalized user roles and permissions and utilize dynamic dashboards.
  • Data Accessibility and Data Analysis: Eliminate date silos by consolidating information from multiple sources into a centralized view. Generate custom reports to visualize data intuitively, track key metrics, and identify trends and patterns.
  • Integration: Enhance productivity and streamline operations by integrating with third-party applications and using API access to build custom extensions.
  • Training Resources and Documentation: Access training resources and documentation in the form of guides, video courses, certifications, online help and a strong user community to help users learn the intricacies of the solution.
  • Learning Curve: New users may face a steep learning curve and adoption can be challenging for those unfamiliar with programming principles.
  • Cost: The pricing can be a barrier for some organizations, especially smaller ones or those with limited budgets.

Key Features

  • No-Code Builder: Create custom project management applications with minimal coding experience. Use AI, drag-and-drop tools and pre-built templates to design custom applications for your team's needs and workflows.
  • Integrations: Use pre-built integration channels to unify existing business systems, data sources and workflows with third-party tools. Eliminate manual data entry and ensure all project information is centralized and up-to-date using APIs to develop custom extensions.
  • Automated Workflows: Use automation features to streamline repetitive tasks and processes within your projects. Set up automated triggers and actions based on specific events, such as sending notifications when a task is completed or automatically generating reports when deadlines approach.
  • Dashboards: Use interactive dashboards to gain a real-time, centralized view of all your projects. View key project metrics, resource allocation, task statuses and overall progress to identify potential issues early on and make informed decisions to keep projects on track. Filter, group, modify and search dashboards to improve project analysis. Design highly personalized, role-based dashboards with simple drag-and-drop functionality.
  • Mobile Apps: Build and access mobile-ready applications, monitor projects securely and remotely, and view mobile dashboards.
  • Customizable Reporting: Create custom reports and dynamic dashboards tailored to your specific needs. Analyze project performance, identify trends and make data-driven decisions by intuitively visualizing project data using charts, graphs and tables.
  • Role-Based Security: Improve data security and access control with role-based permission to ensure only authorized personnel can view or modify sensitive project information. Define user roles and assign specific access levels to different team members based on their needs.
AdvancedMD
AdvancedMD
Start Price
$500
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked AdvancedMD

We couldn't get our hands on AdvancedMD for a firsthand look, but we've dug into online demos, tours, and user reviews to give you the lowdown.

Logging in, you're greeted by a clear overview of your finances, including a handy bar graph of your accounts receivable. There are also dashboards, the latest AdvancedMD news, and a section highlighting user reviews and ratings.

The patient intake process seems straightforward. Filling out the intake form is a breeze, with well-organized tabs for insurance, charge history, referrals and more.

AdvancedMD's scheduler is color-coded and easy to navigate. You can quickly find patients, schedule appointments and even track patient wait times. Plus, you can customize the colors to suit your workflow.

The Claims Center is where you'll manage your claims submissions. The Charge Review tab lets you check charges and insurance information, while the Claim Inspector helps you catch errors before submitting claims.

Patients can easily access the patient portal via a text message link. Here, they can fill out forms, pay bills and even request follow-up appointments.

The AdvancedMD mobile app lets you stay connected, even when you're on the go. You can add tasks, view dashboards and access patient charts.

While some users rave about AdvancedMD's customization and integration capabilities, others have expressed frustration with certain aspects. 

Many users have complained about the high cost of add-ons and unexpected fees. While some users have praised specific support representatives, others have criticized the overall customer support experience, citing slow response times and unhelpful agents. User reviews on reporting capabilities are mixed, with some finding them helpful and others less so.

Despite the negative reviews, AdvancedMD remains a popular EHR solution. However, its high cost and steep learning curve make it best suited for larger practices with the budget for add-ons and the internal support to ensure smooth implementation and usage.

Pros & Cons

  • Ease of Use: Users who reviewed this aspect of the solution, mentioned its user-friendliness and ease of navigation.
  • Useful Customizations: Of the reviews that mentioned the system’s customization, a good number of users were happy with the customizations available as add-ons to the system.
  • Valuable Features and Integrations: Users reviewed this software to be well-equipped with a host of useful features. Some of them were particularly impressed by the efficiency of the scheduling feature. They also felt the system successfully integrated with external solutions.
  • Difficulty in Implementation: The vendor does not offer sufficient implementation or onboarding support, and the system has a steep learning curve, as noted by user reviews that discuss getting the system up and running.
  • Gaps in Functionality: Though the system offers a robust list of features, users noted that the features’ functionality was lacking in some aspects. Sometimes the system felt too cluttered and it required too many clicks to get simple tasks done.
  • Steep Price: Of the users who mention price in their reviews, most were upset with hidden fees post-implementation. They felt that the system’s high price was not worth the money.
  • Poor Customer Support: Of the reviews that discuss customer service and support, most users felt that customer support was difficult to contact, rarely had sufficient answers to their questions and often failed to resolve the issues reported.
  • Subpar Performance: Reviewers mentioned that the system is slow and buggy at times, with recurring crashes, system update issues and connectivity problems.

Key Features

  • Organized Scheduling: Use medical scheduling tools to quickly view appointments and patient information by hovering the mouse over the calendar. Additionally, track patient visits and manage recurring appointments. The scheduler also allows you to waitlist patients and move them when there’s an available slot.
  • Simplified Payments: Patients can access payment histories, balances, statements and plans. This solution also supports direct and automated clearing house payments from patients’ bank accounts.

    In addition to managing patient payments, verify insurance eligibility automatically while providing users with all the necessary medical billing information in one centralized location.
  • Comprehensive Claims Management: Manage the entire claims process directly in one place. Create claims, identify and correct errors before submission, match deposits from the insurance provider’s bank statement to check if payments have been reconciled, submit claims in bulk and more!
  • Automatic Payment Capture: The software lets patients track dues at the time of electronic check-in, based on information about insurance coverage and the charges of an upcoming visit. Any copays, deductibles and additional coverage are automatically verified prior to a patient’s visit.
  • Dedicated Patient Portal: Patients can view lab results, pay bills, message their physicians to address concerns and request office appointments online using the patient portal.

    Other than responding to or exchanging messages with a patient, providers can also use the portal to manage prescription renewal requests and send out alerts and notifications. You can also run targeted marketing campaigns using factors like patient demographics, seasonal vaccination updates and more.
  • Digital Onboarding: Smoothly onboard patients on the system through intake and consent forms on an iPad. The solution automatically captures this information and digitally loads into the patient’s chart, allowing information to be stored in one place.
  • Handy Communication Tools: AdvancedMD comes with a range of features that ensure fruitful collaboration between providers and smooth interaction with patients before and after appointments.

    Doctors can set reminders for upcoming appointments and patients can opt-in to receive these notifications via email or text messages. Patients can even send appointment confirmations, reducing the chance of no-shows.
  • Thorough Reporting: Track outstanding balances for payers and patients using aging reports generated on the system. It also generates billing transaction reports that let you view all transactions, including refunds, within a given billing period.

    You can parse reports using different kinds of filters or bookmark them as favorites for easier access in the future. Custom reports based on patient demographics, scheduling, accounts receivable and productivity are also readily available.
  • Smart Dashboards: Access all relevant workflow elements in one place using AdvancedMD’s practice dashboard. Using the snapshot view, you can easily capture charges, check-in and check-out patients, analyze tasks and more.

    Interactive graphs help you view and analyze tasks with more convenience and set alerts for urgent issues like abnormal lab results or pending prescriptions.

Pricing

License/Subscription Cost
  • Subscription fee is paid monthly based on the number of users
  • Offers standard plans and pre-configured pricing plans
Maintenance Cost
  • Cost is included with the subscription, covering ongoing upgrades and 24/7 customer support
Installation/Implementation Cost
  • Installation cost is included with the subscription fee
Customization Cost
  • Not included in the subscription cost
  • Cost varies depending on the type of custom service chosen
Data Migration Cost/Change Management/Upfront Switching Cost
  • Depends on the amount of data needed to be migrated as well as the complexity and accuracy of that data
Recurring/Renewal Costs
  • Recurring monthly fee is charged based on the subscription model selected
DrChrono
DrChrono
Start Price
$250
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked DrChrono

So, I got the chance to get a free trial access to DrChrono, and here are the key highlights:

  • The platform stands out for its intuitive design, extensive features and customization capabilities.
  • The software is accessible on any device with internet connectivity.
  • Data import from other EHR systems is supported but with certain limitations.
  • It offers four pricing plans and a free trial is available for potential users.

It's a cloud-based system, which means you can access it from anywhere — your laptop, tablet, even your phone! And it covers everything from electronic health records and patient scheduling to billing and telehealth.

One of the things that really impressed us was how customizable it was. You can create your own templates for notes, forms and even entire workflows. This means you can really tailor it to fit your specific needs and preferences, which can save a ton of time.

And speaking of saving time, they've put a lot of thought into their billing features. They have tools to help you code things correctly, submit claims electronically and even track your payments. Anything that helps you get paid faster and with less hassle is a win, right?

However, learning to navigate the billing and insurance modules could take time. It’s a bit confusing to understand how the billing workflow works and how to set one up. Also, you can’t import billing data from your old EHR system.

If you're looking for a comprehensive, user-friendly system that can be customized to your practice, we'd definitely recommend taking a closer look.

They offer four different pricing plans, so you can find one that fits your budget, and they have a free trial so you can test it out and see if it's a good fit for you. It's always good to try before you buy, right?

We’ve discussed more about the features in the See It in Action section. Do check it out to know how the system works in different scenarios.

Pros & Cons

  • Ease of Use: Navigate patient charts, create shortcuts and access billing info without a steep learning curve.
  • Customization: Tailor the system to your specific needs and preferences like customizing templates, workflows and reports.
  • Easy Medical Coding: Find and assign ICD, CPT and HCPCS codes to patients' bills to save time and reduce coding errors.
  • Contractual Obligations: Canceling subscriptions can be challenging, potentially leading to early termination fees. Automatic renewals may also catch you off guard.
  • Subpar Customer Support: Long wait times, unhelpful responses and unresolved issues from customer representatives might disrupt your processes.
  • Occasional Glitches: System crashes, slow navigation and difficulties with scheduling and other functionalities can cause frustration.

Key Features

  • EHR: Provide better care with features like free draw for visual explanations, custom vitals tracking and access to immunization registries
    • Custom Templates: Tailor forms with specific fields, drop-down menus, checkboxes and even add your practice's logo. This ensures your documentation is consistent, efficient and specialized for your needs (e.g., cardiology forms with specific heart diagrams).
    • Electronic Prescriptions: Send prescriptions electronically to pharmacies directly from the patient chart. Access the drug's formulary tier, prior authorization requirements and alternative medications if the prescribed drug isn’t covered. Access patient PDMP data directly within the EHR to identify potential abuse, misuse or doctor shopping.
    • Free Draw: Upload images (x-rays, scans, photos) or use pre-loaded anatomical diagrams within the patient chart and draw directly on them.
    • Custom Vitals: Create vitals specific to your needs including things like blood glucose and oxygen saturation levels. Capture data in various formats: text, numbers or predefined options using dropdown lists. Access the flowsheet to visualize trends in custom vitals over time.
    • Prior Authorizations: Initiate the ePA request directly from the prescribing workflow. Automatically populate the prior authorization request form with relevant patient information (demographics, insurance details, medication prescribed) pulled from the patient's chart.
    • Lab Orders: Integrate with national, regional and specialty labs like Quest Diagnostics and Labcorp. Create predefined lab panels for common tests or specific conditions. For example, you could create a "lipid panel" or a "prenatal panel" with a single click. View lab results within the patient's chart, organized by date, test type and ordering provider.
    • Medical Speech-to-Text: Use voice to input clinical notes, patient histories and other information. See your spoken words appear as text in real time within the EHR to review and edit the transcription as you go.
    • Immunization Registries: Automatically send your patients' vaccination details to the state IIS, ensuring that records are up-to-date and complete. Retrieve immunization records from the IIS, even if your patient received vaccinations elsewhere to avoid unnecessary duplicate vaccinations and identify potential gaps in their immunization schedule.
  • Practice Management: Save time and reduce errors with appointment management tools, including appointment profiles, insurance eligibility checks, online scheduling and automated reminders.
    • Appointment Profiles: Instead of manually entering the same details (length, reason, etc.) for every appointment of the same type, you create a profile once and it auto-fills the details (duration, reason for visit, exam room and billing codes).
    • Eligibility Checks: Verify your patients’ insurance eligibility in real time — check what services are covered under the plan (e.g., office visits, labs, specialists) and any limitations or exclusions.
    • Online Scheduling: Set specific days and times when each provider is available for appointments. Offer different appointment types online (e.g., new patient, follow-up, consultation) with varying durations. Add buffer time between appointments to prevent scheduling conflicts and allow for patient check-in/check-out.
    • Patient Reminders: Send automated appointment reminders via email, text or SMS. Configure reminders to be sent at various intervals before the appointment like — a few days before, the day before or a few hours before.
  • Medical Billing: Improve your revenue cycle management with tools like billing profiles, medical coding and automated claims submission.
    • Billing Profiles: Combine frequently used CPT, HCPCS, custom codes and ICD-10 codes into a single profile. Attach common modifiers to the codes within the profile (e.g., modifier 25 for a significant, separately identifiable E/M service).
    • Medical Coding: Easily search and select the appropriate codes within the EHR using keywords, code numbers or descriptions. Perform basic code checking to identify potential errors such as invalid codes or missing modifiers.
    • Good Faith Estimates: Generate good faith estimates to help patients understand costs upfront and avoid surprise bills.
    • Claims Submission: Submit electronic claims to insurance companies within the system. Track claim statuses in real time. Scrub claims for errors like missing information or formatting mistakes before submitting them to payers to avoid denials and claim rejections.
    • Denial Resolution: Generate denial analysis reports to identify denial patterns. Edit and submit corrected claims directly within the system. If you disagree with a denial, generate appeal letters and track their statuses.
    • Patient Statements: Generate statements for individual patients or groups of patients based on various criteria (e.g., date range, insurance status, outstanding balance).
  • BI Tools: Get a visual summary of key metrics and performance indicators. Generate customizable reports to:
    • Track revenue, expenses and profitability
    • Analyze claim submission, acceptance, denial and reimbursement rates.
    • Track patient demographics, appointment history and billing information.
    • Analyze appointment scheduling and no-show rates.
  • Mobile Capabilities: Schedule appointments, send patient statements, bill insurance, document patient encounters, access lab results and more from iOS devices like iPad, iPhone and Mac.
  • Telehealth: Patients can join the telehealth visit from their computer, tablet or smartphone using the link provided in their email reminder. Providers can share their screens with patients to review medical records, lab results, X-rays or educational materials.
TherapyNotes
TherapyNotes
Start Price
$40
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked TherapyNotes

Stepping into the bustling world of mental health practice management software, TherapyNotes emerges as a prominent contender, lauded for its user-friendly interface and comprehensive features. Feedback from users over the past year paints a picture of a platform that streamlines administrative tasks, allowing practitioners to dedicate more time and energy to their clients. The software's scheduling tools, billing features, and secure communication channels have received consistent praise for their ease of use and effectiveness in optimizing workflows.

While TherapyNotes shines in its core functionalities, some users have noted the absence of a reporting dashboard and limited third-party integrations as areas for potential improvement. However, the software's strengths in facilitating efficient scheduling, secure client communication, and streamlined billing processes appear to outweigh these limitations for many users. The platform's emphasis on ease of use and affordability further distinguishes it from competitors, making it an attractive option for solo practitioners and small to medium-sized practices seeking a comprehensive yet cost-effective solution.

TherapyNotes appears to be an ideal fit for mental health professionals who prioritize a user-friendly experience and value a robust set of features that address the essential aspects of practice management. Its intuitive design and focus on core functionalities make it particularly well-suited for those who prefer a streamlined approach to managing their practice, allowing them to focus on what matters most—providing quality care to their clients.

Pros & Cons

  • Streamlined Notes: The platform offers multiple note templates, which can be customized to fit individual workflows and preferences. This feature can save clinicians time and effort when documenting sessions.
  • Integrated Billing: TherapyNotes includes features for managing billing tasks, such as generating invoices and processing payments. This can simplify the billing process for mental health professionals.
  • Appointment Scheduling: Users can manage their schedules and appointments directly within the platform. Clients can also request appointments online, which can streamline the scheduling process.
  • Client Portal: TherapyNotes provides a secure client portal where clients can access their records, schedule appointments, and communicate with their therapists. This can improve communication and engagement between therapists and clients.
  • Telehealth Capabilities: The platform offers telehealth features, allowing therapists to conduct virtual sessions with clients. This can be a convenient option for clients who are unable to attend in-person appointments.
  • Limited Customization: Users have expressed frustration with the lack of flexibility in tailoring the platform to their specific workflows and preferences. For example, customizing intake forms or treatment plans to align with unique practice needs can be challenging.
  • Billing Challenges: Several users have reported encountering difficulties and a learning curve associated with the billing features, particularly electronic claim submission and managing insurance reimbursements.
  • Customer Support Concerns: Some users have shared feedback regarding occasional delays or challenges in obtaining timely and effective assistance from TherapyNotes customer support, especially during peak hours or with complex technical issues.

Key Features

  • Calendar: Schedule one-time or recurring appointments, access appointment-related notes and send automated reminders to patients. Organize the calendar according to clinicians, specific clients or certain practice locations. Offers a personal to-do list with treatment plans, notes, administrative documents and more. 
  • Electronic Records: Enables quick documentation and notes with speech-to-text software, built-in templates and searchable diagnosis codes. Also gives physicians immediate access to patient records and notes. 
  • Billing: Handles every step of the billing process, including insurance eligibility verification, claim submission and payments. Claims can be automatically swept of any mistakes or coding errors. Supports generating superbills with all necessary information for prompt reimbursement. 
  • Credit Card Processing: Deposit funds automatically to a bank account with the integrated payment processing system. Keeps cards on file for any missed appointment fees or future transactions. 
  • Client Portal: Patients can manage appointments themselves using TherapyPortal on their mobile device. Physicians can communicate with their clients remotely by exchanging messages, video chatting, adding notes and more. Includes configuration of color scheme, logo and welcome message. 
  • Telehealth: Physicians can meet clients online for convenient video sessions. Sessions are encrypted and integrated into TherapyNotes and the patient portal. 
  • Scheduling: Schedule appointments and manage tasks on the to-do list for higher efficiency by connecting the to-do list to records, notes and billing. With quick appointment scheduling, it also allows customization of the calendar view and mobile calendar sync. 
CareCloud Central
CareCloud Central
Start Price
$300
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked CareCloud Central

We’re still waiting on a free trial, but we’ve been digging into demo videos, product tours and user reviews to get a feel for CareCloud Central.

What We Like:

  • Easy Scheduling: Users seem to love the scheduling features, and the patient portal is a big hit. Patients can self-schedule and cancel appointments, which helps cut down on no-shows. Plus, a dedicated portal for patient payments and billing makes the experience smoother.
  • Clean and Modern: The interface is a major plus. It’s intuitive and easy to navigate, especially compared to more cluttered options like athenahealth.

Areas for Improvement:

  • Reporting Capabilities: Some users have mentioned that the reporting options aren't as flexible as they'd like, especially when compared to more robust solutions like AdvancedMD.
  • Mobile App: While the mobile app is a nice touch, some users feel it's a bit limited compared to the desktop version.

The Big Picture:

CareCloud Central shines as an all-in-one solution for smaller practices. It combines practice management, EHR, and patient engagement tools into a single platform. This can streamline workflows and reduce the need for multiple software solutions. However, this integrated approach might not be as flexible as standalone solutions like Tebra when it comes to specific features like billing and claims management.

The Bottom Line:

CareCloud Central is a great option for small to medium-sized practices that value ease of use, a modern interface, and integrated functionality. If you’re looking for a comprehensive solution that’s easy to learn and use, CareCloud Central could be a good fit.

Pros & Cons

  • Streamlined Patient Scheduling: CareCloud Central receives consistent praise for its intuitive appointment scheduling system. Users appreciate the ability to easily view physician schedules, manage appointments, and send automated reminders, which reduces no-shows and keeps things running smoothly.
  • Efficient Billing and Claims Management: The platform simplifies the billing process by automating tasks such as claims scrubbing and submission. This leads to faster reimbursements and fewer denied claims, ultimately improving a practice's financial health.
  • An Intuitive Interface: Users praise the software’s organized look and feel and love that it’s very accessible. Some say the user-friendliness of CareCloud makes it feel as straightforward as paper charts, without all the hassle of maintaining physical files./div>
  • Comprehensive Reporting and Analytics: CareCloud Central offers robust reporting tools that provide valuable insights into practice performance. Users can track key metrics, identify trends, and make data-driven decisions to optimize operations and profitability.
  • Enhanced Patient Engagement: The platform facilitates better communication with patients through features like a patient portal and secure messaging. This empowers patients to actively participate in their care and fosters stronger relationships with providers.
  • Steep Learning Curve: Many users report that CareCloud Central is not intuitive and requires extensive training to navigate effectively. The interface can feel cluttered and overwhelming, leading to frustration and decreased efficiency for new users.
  • Billing Challenges: Several practices have experienced issues with claim denials and delays in payment processing. Users cite difficulties with claim scrubbing and a lack of transparency in the billing process, making it hard to identify and resolve issues promptly.
  • Customer Support Concerns: Getting timely and effective assistance from CareCloud's customer support team has been a recurring pain point for users. Longer response times and a perceived lack of expertise among support staff can exacerbate existing problems and hinder issue resolution.
  • Limited Customization: Practices with unique workflows or specialized needs may find CareCloud Central's customization options to be insufficient. The software's rigidity can force practices to adapt their processes to the software, rather than the other way around.
  • Poor Cloud Performance: Users complain about CareCloud’s unstable performance, leading to frequent glitches, lags and freezes.

Key Features

  • Comprehensive Scheduling: Manage scheduling with a multi-view calendar and drag-and-drop online appointment scheduling. Patients can easily request, book and reschedule appointments. Automated patient reminders reduce no-shows.
  • Insurance Verification: Access a patient’s insurance details, such as deductibles, copays and coinsurance, to prevent denials and get paid quicker. Denied claims are also easily accessible, ensuring prompt resolution and timely reimbursement.
  • Patient Management: View and update patient demographics, insurance details and account histories in real time. Physicians get a clear picture of all patients in one place. Integrations with PatientPop, Relatient and NextPatient facilitate effective patient engagement.
  • Financial Workflow:
    •  Automate financial tasks such as billing, claim submission and remittance. 
    •  Simplify coding and charge entries. 
    •  Scrub claims of errors that may result in denials or delayed payments.
    •  Track payments with a central remittance repository. 
  • Command Center: Keep track of practice performance with a practice scorecard. See trending metrics and causes over time with instant snapshots of operational and financial data. 
  • Health Analytics: Provides insightful analytics on financial, administrative and clinical performance to support informed decisions. Comprehensive dashboards help you visualize staff productivity levels to ensure everyone is meeting Meaningful Use standards.
  • Real-Time Reporting: Customizable charts and graphs display data in easy-to-understand templates. Besides accessing revenue reports, billing transaction reports, aging reports and write-off reports, you can also build custom reports using CareCloud’s report builder.

Pricing

License/Subscription Cost
Subscription fee is based on a per user, per month rate, including an upfront cost for customization and support services
Automatic software upgrades are included with the subscription fee
Maintenance Cost
Cost is included in the subscription fee
Installation/Implementation Cost
Set-up fees are included with the subscription cost
Customization Cost
Provides customizable plans with lowered prices for multiple users
Data Migration Cost/Change Management/Upfront Switching Cost
Cost will vary depending on the amount of data needed to be migrated as well as that data’s complexity
Recurring/Renewal Costs
Included with the subscription fee, month-to-month

COMPARE THE BEST Medical Offices Software

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Optum
$0
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Yes
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Optum
WebPT
$99
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No
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WebPT
FollowMyHealth
$2
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No
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FollowMyHealth
Nextech
Undisclosed
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TriZetto
$300
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Quickbase
$35
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AdvancedMD
$500
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DrChrono
$250
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DrChrono
TherapyNotes
$40
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CareCloud Central
$300
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CareCloud Central

All Medical Offices Software (49 found)

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athenaOne

by athenahealth, Inc.
athenaOne
athenaOne by athenahealth is a cloud-based healthcare management solution tailored for practices of various sizes, particularly in fields like orthopedics, urgent care and primary care.High scores in reporting (100), payment management (92) and coding (95) reflect its robust functionality in tracking financial health, automating payments and reducing claim rejections through accurate coding.While many users appreciate the platform’s fast system navigation, customizable workflows and responsive customer support, there are some drawbacks. Costs tend to increase over time, which can be challenging for practices with tighter budgets.Additionally, some users report that navigation, while fast, can be complex, with multi-step processes required for simple tasks like switching between patient charts and billing.The system has delivered impressive results in real-world cases. For example, Peachtree Orthopedics experienced a 240% increase in time-of-service collections and SCP Health reported a 67% reduction in eligibility-related denials.These results highlight the platform’s ability to boost revenue and efficiency, making it a solid choice for practices that need strong financial oversight, coding accuracy and patient engagement tools.Our Research Process for athenaOneUsing our internal data, we compared the platform with alternatives like DrChrono and eClinicalWorks. After carefully analyzing the scores for each feature, we identified its key strengths.We couldn’t get trial access to the platform. But that didn’t dampen our spirits. We dug through user reviews and case studies to learn more about the system. Read on to discover our findings.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$500 - $1,000
Company Size
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Deployment
Cloud On-Premise
Platform
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CureMD

by CureMD Healthcare
CureMD
CureMD is a medical billing and practice management solution designed to streamline administrative workflows, reduce costs and enhance patient care. It offers robust features like claims management, insurance payments automation, patient payment processing and specialty-specific customization for practices of all sizes.The platform excels in claims management, achieving a perfect score in our analysis for its ability to prevent rejections, automate claim submissions and ensure faster payments.Practices such as Yassin Pediatrics, Genesis Internal Medicine and Hope Cancer Clinic have reported significant improvements in efficiency, cost savings and patient satisfaction after adopting the system.Though there weren’t enough user reviews available to get the full scoop on user sentiment, we still have a sense of its limitations. According to our analysis, the system lacks report scheduling capabilities and offline mobile access. It also doesn’t enable patients to pay through digital wallets.It's competitively priced for its feature set, though detailed pricing information varies based on your practice’s size and specific requirements.Our Research Process for CureMDUsing our internal data, we compared the product with its competitors like athenaOne, Oracle Ambulatory EHR and NextGen Enterprise. After carefully analyzing the scores for each feature, we identified the platform’s key differentiators.We couldn’t get trial access to the platform, so we did the next best thing — scoured case studies on the vendor’s website to see how companies used the system for their workflows. You can view our findings in the “What We Learned” section of the page.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$100 - $500
Company Size
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Deployment
Cloud On-Premise
Platform
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Clinicient

by Clinicient
Clinicient
Insight EMR and Billing by Clinicient offers a customizable, flexible occupational speech and physical therapy EMR and billing solution. It is an integrated web-based EMR for outpatient rehabilitation therapy practices that offers services like patient registration, scheduling, medical recording and documentation and billing solutions. It lets users manage end-to-end clinical operations in one place. Beyond this, it allows for personalized user profiles. It lets the practice spend less time charting and more time paying attention to the needs of the patients.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Aprima

by Aprima Medical Software, Inc.
Aprima
Aprima EHR Software by Aprima Medical Software, Inc. (acquired by eMDs) is a cloud-based electronic health record (EHR) system designed to streamline patient care and practice management for healthcare providers. It offers a comprehensive suite of features including patient scheduling, electronic medical records, e-prescribing, billing, and reporting. Aprima EHR is particularly well-suited for small to mid-sized medical practices seeking an affordable and user-friendly solution. Its intuitive interface, customizable templates, and robust reporting capabilities enhance efficiency and improve patient outcomes. The software is highly praised by users for its ease of use, excellent customer support, and cost-effectiveness. It allows providers to access patient information quickly and easily, automate administrative tasks, and improve communication with patients. Aprima EHR's pricing is transparent and competitive, with a range of subscription options based on practice size and functionality needs. It offers flexible payment options, making it accessible to practices of all sizes.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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ClearGage

by ClearGage
ClearGage
Cleargage offers a set of solutions to streamline healthcare payments and improve the patient experience. HIPAA and PCI compliant, it can be deployed to all stages of the appointment lifecycle – pre-registration, time-of-service or post-registration. Give patients convenient financing options and greater visibility. It ensures enhanced financial management with flexible financing, patient payment portal, receivables funding, automated collection, electronic statements, interactive voice response and more.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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PracticeSuite

by PracticeSuite, Inc.
PracticeSuite
PracticeSuite is a fully integrated cloud-based tool that lets users provide end-to-end patient care, connect, collaborate, collect, be compliant, prevent cyberattacks and build credibility. It supports two-way messaging with patients and staff, pre-built templates for specialties and maintains audit trails. It also provides single-screen charting, concierge revenue cycle management and billing services. Users can access clinical documents from devices like laptops, tablets or phones. Its video chat tool is HIPAA compliant. Compatible with Windows 7, 8 and 10 and Mac OS, it is suitable for single physician and multi-specialty practices. It helps lower costs, improves operational efficiency and increases revenue.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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EHRYourWay

by EHR YOUR WAY
EHRYourWay
EHRYourWay is a cloud-based software designed for therapists, clinics and health care providers specializing in mental health and behavioral health treatment. It offers a user-friendly interface and features for patient intake, appointment scheduling, secure messaging, billing and customizable charting.Its appointment management capabilities, with features like filtering by provider and insurance, can streamline patient scheduling for therapy sessions. Compared to competitors, users praise its customizability and real-time collaboration tools, but some mention occasional glitches. Pricing starts at a minimum of $800 per month with a 15-user minimum, making it a better fit for larger practices. Pros Intuitive interface Responsive support team Customizable dashboards Mobile accessibility Cons Limited scheduling features Occasional technical glitches Steep learning curve Limited compatibility with all browsers
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$500 - $1,000
Company Size
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Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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PrognoCIS

by Bizmatics
PrognoCIS
PrognoCIS provides both cloud-based and locally hosted systems to meet general practice and ambulatory specialty medical care settings’ needs. It provides customizable templates that allow physicians to tailor their workflow per their specific needs and requirements. It is compatible across all devices and includes telemedicine, medical credentialing, e-faxing and texting. It seamlessly integrates with PrognoCIS EHR and allows for quick and easy billing management.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Centricity EMR

by GE Healthcare
Centricity EMR
Centricity EMR is a comprehensive software solution designed to streamline electronic medical records management. It is particularly well-suited for large healthcare organizations and multi-specialty practices due to its robust capabilities in handling complex workflows and extensive patient data. The software excels in enhancing clinical productivity by offering features such as customizable templates, integrated billing, and advanced reporting tools. Users appreciate the intuitive interface and the seamless integration with other healthcare systems, which significantly reduces administrative burdens. The software's ability to facilitate real-time data access and improve patient care coordination stands out as a major benefit. Additionally, Centricity EMR supports regulatory compliance, ensuring that practices meet industry standards effortlessly. Pricing for Centricity EMR typically varies based on the size of the practice and specific needs, often involving a combination of upfront costs and ongoing subscription fees. Compared to similar products, users often highlight its reliability and the depth of its feature set, though some note that the initial setup can be complex.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Sevocity

by Sevocity EHR
Sevocity
Sevocity EHR is a cloud-based solution that offers flexible healthcare technology support to practices of all sizes and budgets. However, this EHR system is more suited to practices with one to 100 users. It includes e-prescribing, MIPS reporting, an E M coding calculator, direct email and customizable content. It also offers unlimited customization, unlimited training and advanced 24/7 support. It can create customized templates and workflows to support businesses and offer additional capacities to manage bi-directional practice management and billing.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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WRS Health

by WRS Health
WRS Health
WRS Health offers an integrated web-based solution for medical practices. It streamlines clinical, business and patient workflows, allowing doctors and other medical professionals to focus on patient care. It provides customized billing, transcription, bookkeeping and clinical compliance services. It comes pre-loaded with templates for different medical specialties. Initial visits and follow-ups are enabled by content organization and workflow. It has a six-tier EHR content module that has disease templates and global visit templates. It has customizable electronic superbill with ICD/CPT codes for every discipline.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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ChartLogic

by ChartLogic
ChartLogic
ChartLogic offers a comprehensive software solution designed to streamline tasks such as electronic health records (EHR) management, practice management, and medical billing. This software is particularly well-suited for small to mid-sized medical practices seeking to enhance efficiency and accuracy in their operations. Its intuitive interface and robust functionality make it an attractive option for healthcare providers aiming to improve patient care and administrative workflows. Key benefits of ChartLogic include its ability to reduce paperwork, improve data accuracy, and facilitate better patient outcomes through seamless information sharing. Popular features include customizable templates, voice recognition for note-taking, and integrated billing systems. Users often appreciate the software's ease of use and the responsive customer support. In terms of pricing, ChartLogic typically operates on a subscription model, with costs varying based on the number of users and specific features required. This flexible pricing structure allows practices to scale their investment according to their needs, making it a cost-effective choice in the EHR market.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Celerity LLC

by Celerity LLC
Celerity LLC
Celerity LLC's CAM, is a cloud-based solution exclusively designed for mental and behavioral health and substance abuse practices in the US. It has separate dashboards for addiction treatment, behavioral and mental health practitioners. It has a full-service billing module that is user-friendly and has intuitive inclusions that result in better care. It has clean claims submission and follow-up processes to ensure payment. It can be easily integrated and deployed. It is HIPAA, JCAHO, CARF and other state agency regulation compliant.
Cost Breakdown
$10 - $100
Company Size
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Deployment
Cloud On-Premise
Platform
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Meditab

by Meditab
Meditab
Meditab by Intelligent Medical Software is a medical specialist tool built around charting, billing, EMO, practice management and scheduling. Tailored to fit 42 specialties, it’s a deployment-flexible option for practitioners seeking the total package when it comes to patient experience and medical charting. Its mobile and cloud capabilities are fully customizable to manage patient flow and billing processes. It is dual certified and meets the needs of federally qualified health centers and ambulatory practices. It has local professional implementation, training and support services. It automates patient communication, letting medical professionals send reminders and messages to patients. Users can create alert messages to manage patient volume.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
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Deployment
Cloud On-Premise
Platform
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hCue

by hCue
hCue
hCue is an offline and cloud-based integrated healthcare platform to manage medical records and doctor appointments. It streamlines and manages clinical workflows to boost the efficiency of clinics. It also has a Doctor Appointment family module, thus connecting patients and doctors. It manages doctor appointments, stores critical patient data and connects pharmacies, hospitals and laboratories. The suite comprises EMR, EHR, Clinic Management and Pharmacy Management. It gives doctors an online profile to build their online brand. It integrates with hCue Payments to receive payments for appointments. Its pharmacy management division is AI driven and it helps keep inventory levels low and reduces working capital requirements.
User Sentiment User satisfaction level icon: poor
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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AdvancedMD EHR

by AdvancedMD, Inc
AdvancedMD EHR
AdvancedMD EHR is a comprehensive electronic health records system designed to streamline the operations of healthcare practices. It's particularly well-suited for small to medium-sized practices looking for a robust solution to manage patient records, appointments, billing, and more. One of the key benefits of AdvancedMD EHR is its ability to enhance practice efficiency through features like customizable templates, telemedicine capabilities, and integrated billing solutions. Users appreciate its user-friendly interface and the flexibility it offers, allowing for a more personalized patient care approach. When compared to similar products, AdvancedMD EHR stands out for its comprehensive feature set and scalability, making it a viable option for practices looking to grow. Pricing for AdvancedMD EHR varies based on the specific needs of a practice, including the number of providers and the range of features required, with payment typically structured on a monthly subscription basis.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$500 - $1,000
Company Size
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Deployment
Cloud On-Premise
Platform
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Harmony Medical

by Harmony Medical
Harmony Medical
Harmony Medical is a medical records software that physicians and administrators use to deliver patient care and receive compensation. It has an advanced interoperability module that is customizable to meet the practice’s unique needs. It is advanced, easy-to-use and provides data security. It can be integrated with other medical suites or used in a standalone environment.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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iPatientCare

by iPatientCare, Inc.
iPatientCare
iPatientCare offers a suite of healthcare products and other value-added services to rural health clinics, physician offices and qualified healthcare centers. It helps with providing improved care through better coordination, care management, analytics and lowering the cost of care. Its value-added services and practice inclusions like quality improvement consulting and revenue cycle management allow users to provide better care, control the practice’s operations and increase revenue. It helps physicians reduce accounts receivable days, increase collection rates and lower billing costs. It is available on tablets, smartphones and wearables to promote wellbeing. It is available with both cloud-based and on-premise deployment strategies.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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PatientClick

by PatientClick
PatientClick
PatientClick is a comprehensive software solution designed to streamline healthcare management tasks, particularly focusing on electronic health records (EHR). It is most suited for small to mid-sized medical practices and specialty clinics that require an efficient, user-friendly system to manage patient information, appointments, and billing. The software's intuitive interface and robust functionality make it an attractive option for healthcare providers looking to enhance operational efficiency and patient care. Key benefits of PatientClick include improved workflow automation, enhanced patient data accessibility, and seamless integration with other healthcare systems. Popular features encompass telemedicine capabilities, customizable templates, and real-time data analytics, which collectively contribute to a more organized and responsive practice environment. Compared to similar products, users often highlight PatientClick's ease of use and responsive customer support. Pricing typically falls within a moderate range, often based on a per-provider, per-month subscription model, making it a cost-effective choice for many practices.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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PracticeAdmin

by PracticeAdmin
PracticeAdmin
PracticeAdmin provides healthcare providers and medical billers with a full range of cloud-based management and billing software solutions. It helps large and small practices manage and file medical claims efficiently. It also provides third-party billing and coding services. Its billing module integrates with leading EHRs providing users with a powerful platform that coordinates patient data and claims between the platforms.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
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Deployment
Cloud On-Premise
Platform
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Buyer's Guide

Medical Office Software Is All About Improving Patient Care and Workflow Management

By Kashish Arora, Technical Content Writer at SelectHub

Medical Office Software BG Intro

Answering phone calls and booking appointments manually during busy office hours can be challenging. Medical office software, a type of medical practice management software, is the best electronic tool to alleviate such issues. Adopting it for managing patient calls pertaining to consultation slot availability, health care concerns and test results makes your workflows seamless and easy.

In this guide, we’ll cover what you need to know to find the right system.

Executive Summary

  • Medical office software helps health care professionals streamline operations and boost monthly ROI.
  • Key features include medical billing, patient portals, patient scheduling, telemedicine and more.
  • Asking vendors some crucial software-related questions can simplify your selection process.
What This Guide Covers:

What Is Medical Office Software?

Medical office software, or a medical office software program, is a comprehensive solution that helps health care facilities streamline daily front desk tasks by automating essential responsibilities, including patient scheduling, invoicing, e-prescribing, bed management and more.

It helps organizations identify their common pain points and imbalances in task allocation, enabling them to create a structured work environment with less stress on manual work and more reliance on administrative activities’ automation.

Primary Benefits

Purchasing a new product for your organization’s automation needs can be expensive. And while this buying activity will help you curb your current business problems, understanding its unique benefits and how it can help you with your company’s expansion and development needs is essential.

Learn how using a medical office solution’s features can benefit you in multiple ways:

Medical Office Software Benefits

Minimize Paper-based Tasks

Imagine converting your facility’s document and file storage room into a medical laboratory or a patient examination chamber. Sounds exciting, doesn't it? But with so much paperwork to manage in your clinic or health care organization, is it possible for you to create a new room for these activities?

Yes, it is! Since medical office solutions facilitate a variety of tools to digitize your health care facility, reducing paperwork and file storage space can help you create more area for other clinical activities.

Optimize Administrative and Financial Workflows

Along with centralizing and simplifying administrative workflows, financial and logistical operations are two other primary factors that health care organizations must focus on in equal proportions.

A medical office solution provides tremendous help in streamlining these daily activities by providing facilities with process automations that increase organizational efficiencies and trigger profitable revenue.

Improve Patient Care

Medical office software modules include:

These capabilities help free up caregivers' precious office time, enabling them to focus more on patients' medical consultation, examination, treatment and test reports.

The more health care facilities implement digital tools, the more time they have to spend on high-quality patient care delivery which leads to high patient satisfaction and retention rates.

Telemedicine tools are an excellent example of these electronic features. They help practices manage time efficiently and enable patients to connect with their physicians over medication and other health issue discussions without commuting.

A report on post-COVID-19 telemedicine patient preferences states that 66% of patients prefer telemedicine services for follow-up visits as they find them easy, time-saving and convenient.

Medical Offices Software Categories

Medical Office Software Telemedicine Stat

 

 

 

Key Features & Functionality

Patient Scheduling

Improve patient experiences by enabling them to request, schedule and cancel appointments remotely. Eliminate manual booking hassles by providing patients and physicians with electronic platforms to book slots as per their convenience and availability.

This tool facilitates an even distribution of new appointments among multiple physicians in health care organizations. It helps administrative staff generate and maintain accurate and up-to-date patient arrival records.
Revenue Cycle Management

Keep complete track of patients’ billing cycles using centralized repositories with each patient’s updated financial records. Seamlessly change up payment methods to facilitate patients with a user-friendly payment experience.

Automate billing statement generation using multiple code sets, including CPT/HCPCS and ICD-10.
Claims Management

Use automation tools to scrub and process claims in less time. Help practices operate more efficiently by circumventing time-intensive claim resubmission tasks in case of errors and denials.

Reduce the need for manual labor by using electronic functionalities to perform these procedures multiple times a day.
Customizable Dashboard

Each medical specialty has its own unique needs. This is why a medical office solution isn’t just a one-size-fits-all product.

Facilitating specialties with flexible customization capabilities, this tool can help you create industry-specific workflows using personalized dashboards. It offers a wide range of brand-centric labels and widgets to color-code priority tasks and highlight important case files seamlessly.
Telehealth

Provide patients with virtual appointment scheduling opportunities, enabling them to connect and engage with you for any health care concern or necessary treatment and medication discussions via video calls.

This electronic tool offers high-quality care and patient satisfaction without physical contact and excessive commuting.
Documentation

Enable care providers to document patient health information, including examination notes, medication details, lab test results and more in real time.

Make these electronic files immediately accessible to administrative teams and authorized parties. Reduce post-visit file creation errors with prompt management of new documentation edits and changes.

Software Comparison Strategy

Learning what a new product can and can't do for you is essential. And while these may be easy to find for your company's research team, you may need help finding out what you want this purchase to do for your business.

You need a well-laid plan to take this buying activity in the right direction. Since putting your money into an appropriate product requires understanding your business needs and potential software vendors, begin this step of the process by focusing your attention on the following crucial aspects:

Understand Your Company Needs

Hold internal discussions to ascertain what your employees are currently struggling with. Take notes of all the pain points your business presently has and the ones it anticipates in the future. Write about your improvement areas in detail to determine what you need in your new product.

Speak with your clients in a detailed manner to figure out what they feel is missing in your service delivery. Perform comprehensive research to learn about the challenges your industry competitors with similar organization size and client base are experiencing.

Shortlist Software Vendors

Once you know why your company is heading in this direction, you have enough knowledge about the features you want in your new system. Your hustle, however, doesn’t end here. There’s still some more work you need to put in at this step of the process. After gaining information about your company’s requirements, the next stage involves shortlisting a few software vendors.

This step will help you filter your vendor list by removing merchants with products and features that don’t align with your purchase requirements. Once you have the final list ready at your end, compare them with one another to find out which of them suits your unique business needs the most.

Connect with merchants that check most of your boxes. The best way to understand their product is by reaching out to them for free trials and demo sessions. You can find their contact information on their official websites. Implementing this essential step will give you a fair idea of their products’ usage.

Can’t decide where to start your purchase journey from? Refer to our Lean Selection methodology.

Cost & Pricing Considerations

An effective solution necessitates spending money on a product that enables you to meet your company’s technological needs. Each buyer of a medical office application has a different experience as some may pay a three-digit amount every month for a subscription-based model, while others may pay up to thousands of dollars to get their product license for its permanent use.

However, while most vendors talk about the hidden costs in advance, not all of them will provide you with this information the way you want them to.

Here’s what the product vendors may charge you for:

Deployment Options

Cloud-based applications are coming across significant upticks with respect to their adoption, given the amount of freedom they provide to the system users and their low entry costs. They may not provide you with a wide range of customization options, but they're relatively affordable and quite user-friendly.

On-premise solutions, on the other hand, are highly customizable both in terms of use and security. But they tend to be more costly upfront because they require internal hardware and IT resources for implementation, maintenance and upgrades.

Service Levels

When it comes to services, each vendor has a different set of facilities to provide you with. And while each merchant has certain standard services to offer you, what you may anticipate as a free-of-cost service may be a paid one.

Discuss your data security concerns ahead of time to ascertain the total charges these services cover.

Along with security measures, implementation, installation and maintenance are other vital services that vendors may charge you for. Enquire about their costs in advance to understand how you need to budget for this purchase accurately.

The Most Popular Medical Office Software

Only some products you wish to put your money into may give you the kind of returns you expect from them.

The best method to buy a new application is through guidance, research and market study. Since learning about the top products in a detailed manner is a great way to make an informed decision, make sure you perform this step during your purchase journey to understand how these applications have the edge over other products on the market.

Read ahead to learn about the top solutions.

Note: The below-mentioned products are the overall top-ranked practice management products. They aren’t necessarily specifically catered to office needs.

DrChrono

DrChrono is a digital platform that helps health care providers manage administrative and clinical workflows using a comprehensive toolkit of electronic features, including medical billing modules, e-prescribing, patient scheduling tools, charting and more.

It offers medical facilities with speech-to-text functionality to save staff time for better focus on patient care and treatment delivery.

DrChrono

Engage with patients and review, edit and store up-to-date patient treatment information using DrChrono’s patient portals. Source

EpicCare

DEpicCare is an ambulatory solution that enables caregivers to manage various daily operations, including patient appointments, invoicing and payment, using multiple automation tools with customization capabilities.

EpicCare

Access crucial patient files, medication histories and test reports using EpicCare’s flowsheets. Source

Kareo Practice Management

Kareo Practice Management helps health care facilities go paperless by enabling them to digitize their daily cognitive and administrative workflows using billing dashboards, claims management and patient authorization tools.

Kareo Practice Management

Use Kareo’s calendar to view, schedule and cancel patient appointments from anywhere globally. Source

 

 

Questions To Ask

Implementing a new application with a dozen new features, customizations and integrations can be overwhelming at first. Before you get all busy installing your new system and learning how it works, ask yourself a few critical questions to take your purchase in an ideal direction.

Take a look at these questions to know what you must ask yourself and your team members on an internal level:

  • What business challenges does my company currently face?
  • How do I see my new purchase combating my present issues?
  • How will the new product help me expand my company?
  • What’re my competitors buying?
  • Do I have any additional functionality or service requirements?

Medical Office Software Key Questions To Ask

Once you and your team members are able to identify your business problems and find answers to the above questions, contact vendors using the following questions:

  • Does your product have an intuitive interface?
  • What support services does your company provide?
  • Does the application have customization capabilities?
  • How often do you launch software upgrades?
  • How do you handle technical issues?

Next Steps

With caregivers managing a bunch of patients daily, finding time to work on administrative tasks can be difficult. Medical office software helps health care organizations manage the company's front desk, cognitive and financial workflows in a stress-free and efficient way. We hope this guide simplifies the buying process for you.

Use our comparison report to easily compare top systems across a variety of criteria. Good luck!

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Samikshan
By Samikshan Sarkar
Technical Content Writer
As a technical writer and market analyst at SelectHub, Samikshan creates content for construction takeoff, medical EMR, EHR and ambulatory niches. He is a bibliophile and an ardent football fan with an unquenchable thirst for adventure. Outside business hours, one can find him on the football pitch or in his room, listening to metal music and patting his cat, Newton.
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Ryan
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”
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