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DocuWare vs Box

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Our analysts compared DocuWare vs Box based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
DocuWare Software Tool
SelectHub Award Winner
Box Software Tool
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Product Basics

Analyst Rating

83 Detailed Analysis

User Sentiment

Excellent User Sentiment (118 Reviews)

Analyst Rating

77 Detailed Analysis

User Sentiment

Great User Sentiment (8677 Reviews)
DocuWare is a document management platform that helps companies optimize paper-based and digital assets into a unified information resource. It eliminates time spent manually filing paper documents and reduces expenditures on unnecessary staff. It offers simple integration and supports information distribution decision-making. It also provides electronic forms, intelligent indexing, task management and document importing.
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Box is a cloud-based tool for storing and sharing content for enterprise collaboration. It facilitates the online management of files, documents, presentations and videos anywhere and integrates seamlessly with virtually all open APIs, Microsoft Office 365, Salesforce and Adobe. Also, this enables editing, reviewing and sharing digital assets and assigning tasks to others. Team members can create workflows in minutes to speed up standard business processes without IT assistance. A centralized console grants a consolidated view of all shared content and accounts. In addition to granular access permissions, it ensures data integrity through watermarking and classification. It’s HIPAA, FINRA and FedRAMP certified.
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$300 Monthly
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$5/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Strengthen Accessibility: Take advantage of the streamlined interface to simplify content management. Configure the system according to specific organizational requirements. Enable improved automation and networking by integrating with IT infrastructure. 
  • Improve Indexing: Save time spent retrieving files with the intelligent indexing system. Index and store documents automatically and make them available instantly. 
  • Save Paper: Eliminate the need for multiple document copies with centralized storage. Digitize filing and document storage to save money. 
  • Boost Security: Get complete control over who can view, access and modify files. Decrease the chances of losing essential documents by creating several reliable backups. Employ mandates like HIPAA and General Data Protection Regulation (GDPR). 
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  • Safeguard Content: Protect files using cloud-native security. Employ watermarking, classification and granular access controls. 
  • Saves Time: Automate reviews and approvals. Cut down on time wastage and fasten simple processes. Shorten review cycles. 
  • Better Project Management: Store all files in a centralized folder and access them. Collaborate with team members in real-time. Search files easily and receive updates on project timelines and notes. 
  • Accessibility: Access files from any location. Use different devices to view files, such as laptops, computers, tablets and mobile phones. 
  • Work Together: Collaborate on documents, leave comments on presentations and create team to-do lists and more in one workspace. Generate tasks and assignments, allowing team members to know what to do and when. Enable quick and easy updates with group chats. 
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  • Intelligent Indexing: Identify valuable document information and convert it into usable data. Process documents that can’t be standardized. Avoid laborious tasks and save time. 
  • Workflow Manager: Design automation workflows using an intuitive interface. Customize processes at any point to optimize information flow. Clear all pending tasks shown in automatically updated lists. Set deadlines for assignments and make escalation decisions. Assign available employees in a team to complete pending tasks. 
  • Task Management: Streamline and manage routine tasks without losing track of assignments. Automatically update lists and display required documents instantly. Set up reminders and send emails when documents meet required criteria. 
  • Document Importing: Enable automatic and reliable file indexing before storage. Post and archive e-invoices, ensuring cost reduction and eliminating the need for manual data transfer. Automatically import PDFs of invoices, reports and memos. Use a network scanner to forward documents to team members. 
  • Electronic Signatures: Integrate external signature providers into work processes and send document signature reminders. Employ reliable security requirements. Store files that require signatures in a centralized location for easy access. 
  • Electronic Forms: Create web-based forms using calendar inputs, dropdowns, text fields and checkboxes. Optimize and secure forms for mobile devices and share URLs. Set up user-friendly documents without programming. 
  • Email Integration: Store messages from email accounts automatically. Save essential emails and access all files related to one project. Keep mailboxes tidy by deleting messages once they are stored. Archive emails and make information from them available to colleagues. 
  • Index Data Export: Capture necessary data automatically for indexing to retrieve documents. Import information into the ERP or accounting system. Generate comprehensive posting records. Start and schedule exports with a single click. 
  • Data Synchronization: Exchange data with ERP, HRM and CRM systems. Make use of single-entry figures and statistics across multiple systems. Index large chunks of data instantly to maintain consistency. 
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  • Protection: Safeguard files and documents by classifying them based on PII and custom terms determined by admin policy. Configure access policies to secure data and prevent data leaks. 
  • Relay: Work efficiently by creating an automated workflow process delivering documents from one step to the next. Simplify reviews, approvals, onboarding and offboarding processes by sending reminders and monitoring the progress of files. 
  • Signatures: Use secure, compliant and legally binding e-signs for critical business documents. 
  • Notes: Take notes for meetings, brainstorm sessions, to-do lists, planning and more from any device, instantly available on the web, mobile or desktop. Make use of annotations, comments, image embedding and version history. 
  • Drive: House all files in one place in the cloud, saving precious hard drive space. Access, edit and share documents on any desktop, with data saved automatically to the cloud. 
  • AI Solutions: Make sense of hard-to-read data points with AI technology that groups most important information in an easy-to-understand manner. 
  • Consulting: Allow the consultant team to help with user implementation strategies, software integration and the creation of customized training and solutions. 
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Product Ranking

#45

among all
CMS Software

#244

among all
CMS Software

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Analyst Rating Summary

83
77
48
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80
70
83
67
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Content Capture
Integrations and Extensibility
Mobile Capabilities
Document Management
Integrations and Extensibility
Document Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DocuWare
Box
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 48 80 83 100 85 67 93 77 60 8 70 67 78 85 75 78 84 70 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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User Sentiment Summary

Excellent User Sentiment 118 reviews
Great User Sentiment 8677 reviews
92%
of users recommend this product

DocuWare has a 'excellent' User Satisfaction Rating of 92% when considering 118 user reviews from 2 recognized software review sites.

85%
of users recommend this product

Box has a 'great' User Satisfaction Rating of 85% when considering 8677 user reviews from 5 recognized software review sites.

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4.6 (14)
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4.2 (4492)
4.58 (58)
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4.6 (60)
4.3 (3793)
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4.2 (142)
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4.7 (236)

Awards

SelectHub research analysts have evaluated DocuWare and concluded it earns best-in-class honors for Content Capture, Mobile Capabilities and Integrations and Extensibility. DocuWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Content Capture Award
Mobile Capabilities Award
Integrations and Extensibility Award

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Synopsis of User Ratings and Reviews

Easy to Use: Users appreciate the intuitive interface and ease of use, finding it simple to navigate and locate documents without extensive training.
Efficient Document Management: DocuWare streamlines document organization and retrieval, saving time and effort for businesses. Features like automated indexing and full-text search contribute to improved efficiency.
Enhanced Collaboration: The platform facilitates collaboration by providing a centralized repository for documents, enabling teams to work together seamlessly on projects and share information efficiently.
Improved Security and Compliance: DocuWare offers robust security features to protect sensitive information, ensuring compliance with industry regulations and data protection standards. Access controls and audit trails enhance document security and accountability.
Integration Capabilities: The software integrates with various business applications, such as ERP and CRM systems, streamlining workflows and data exchange between different platforms.
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Storage: The solution provides a massive, secure cloud storage that can expand at a minimal cost, according to 89% of users.
Sharing: According to 93% of users who reviewed this functionality, it’s easy and secure to share files.
Accessibility: About 90% of users who mentioned this feature said it’s easy to access files, documents and other information from any remote location.
Integration: According to 95% of users who reviewed this, the solution seamlessly integrates with third-party business applications.
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Cost: DocuWare's pricing structure can be complex and expensive, especially for organizations with a large number of users or high document volumes. The costs associated with add-on modules, implementation, and ongoing support can quickly add up.
Complexity: The platform's interface and features can have a steep learning curve, requiring significant training and support for users to become proficient. This complexity can lead to frustration and decreased productivity, especially for users who are not tech-savvy.
Integrations: Integrating DocuWare with other business systems can be challenging, requiring custom development or third-party connectors. This can limit the platform's ability to streamline workflows and automate processes.
Customer Support: Some users have reported issues with DocuWare's customer support, citing slow response times and difficulty resolving technical problems. This can be a major concern for organizations that rely on the platform for critical business processes.
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Dashboard: The software’s dashboard is confusing and the layout needs improvement, according to 100% of users.
Offline Functionality: According to 80% of users who reviewed this, the offline capability of the software is minimal.
Pricing: About 56% of users who mentioned this said the solution isn’t very affordable.
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DocuWare has been getting a lot of thumbs-ups for its user-friendliness, scalability, and top-notch security features. Users appreciate the wide range of features it offers, from document management and workflow automation to reporting tools. It's like having a Swiss Army knife for your digital documents! However, some users have mentioned that customer support can be a bit of a pain point, and the price tag might be a bit steep for smaller businesses. So, who's the ideal candidate for DocuWare? It's a great fit for medium to large businesses that need a robust and secure way to manage their documents and automate their workflows. If you're looking for a user-friendly solution that can grow with your business, DocuWare is definitely worth checking out. Just be aware of the potential downsides before you commit.

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Box is an easy-to-use platform that offers file storage, SSL encryption and admin controls. It enables secure synchronization of files and facilitates team collaboration. Users who have tried this product said the dashboard isn’t handy. Clients often struggle with the pricing. Most users appreciate the integration and file-sharing functionalities. The accessibility feature is also helpful. In short, small and medium-sized businesses, developers and consumers who want a platform focusing on collaboration, security and simplified workflow should try this solution.

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Screenshots

Top Alternatives in CMS Software

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Head-to-Head Comparison

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DocuWare VS OmniDocs

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