Confluence vs OmniDocs

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Our analysts compared Confluence vs OmniDocs based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

OmniDocs Software Tool

Product Basics

Confluence is a shared workspace that helps businesses prepare, organize, collaborate and review project documents. Organizations can access information, resources and collaborate on marketing campaigns and product launches through its open modules. It can be deployed on-premise and hosted on the cloud.

It offers a centralized repository to access content according to project requirements. Employees can publish and access company data in a central location. Administrators can restrict access to confidential information and allow collaboration within closed groups. It lets employees prepare research reports, meeting notes and product requirements and managers edit and share feedback in documents. Businesses can delegate tasks to every employee and monitor changes.
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OmniDocs is a sophisticated software solution designed to streamline document management tasks, making it an ideal choice for businesses seeking to enhance their document handling efficiency. This platform is particularly well-suited for organizations that require robust document control, secure storage, and seamless retrieval processes. By leveraging OmniDocs, companies can significantly reduce the time and effort spent on managing documents, thereby improving overall productivity.

Key benefits of using OmniDocs include enhanced document security, improved compliance with regulatory standards, and the ability to easily collaborate on documents across teams. Popular features encompass advanced search capabilities, automated workflows, and comprehensive audit trails, which collectively contribute to a more organized and efficient document management system.

In comparison to similar products, users often highlight OmniDocs' user-friendly interface and reliable performance. Pricing for OmniDocs typically varies based on the number of users and specific features required, with options for monthly or annual payment plans, making it a flexible choice for businesses of different sizes.

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$4.89/User, Monthly
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$18 One-Time
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Product Assistance

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24/7 Live Support
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Product Insights

  • Intuitive Structure: Organize everything in pages and spaces. Edit, create and discuss work in pages. Store team, individual employee and project pages in different spaces. 
  • Knowledge Base: Find and organize pages according to labels, advanced search and intuitive page hierarchy. Choose from over 75 customizable templates for different teams, including strategy, reports and planning. Integrate with Jira for development work or plans to update project roadmaps dynamically. 
  • Edit and Review Documents: Edit documents with the team in real time while publishing updates that highlight modifications. Add likes, comments and visual elements like GIFs, emojis and images. Take control of work progress by alerting team members when they are tagged or assigned tasks. 
  • Information Sharing: Provide staff open access to information while protecting sensitive content with permission restrictions. Stay updated with work in progress, recently accessed spaces and popular feeds and activity on personal homepages. Include everyone by sharing the latest news and announcements to ensure transparency.  
  • Integrations: Seamlessly integrate across the Atlassian suite to complete workflows and work from anywhere. Deliver projects faster by connecting project documentation with Jira. Use the Jira service desk to provide smart recommendations and resources. Organize and segment project tasks and subtasks by integrating with Trello. 
  • Quicker Work Completion: Prepare file lists, meeting notes, product requirements, project requirements and more faster with a rich content editor. Co-edit documents, research reports and other content with a track changes option for reviews. 
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  • Enhanced Collaboration: OmniDocs facilitates seamless collaboration by allowing multiple users to access and edit documents simultaneously, ensuring that team members are always on the same page.
  • Improved Compliance: The software helps organizations adhere to regulatory requirements by providing audit trails, version control, and secure access, reducing the risk of non-compliance.
  • Increased Efficiency: Automated workflows streamline document-related tasks, such as approvals and reviews, significantly reducing the time spent on manual processes.
  • Cost Savings: By digitizing and automating document management, OmniDocs reduces the need for physical storage and minimizes paper usage, leading to substantial cost savings.
  • Enhanced Security: Robust security features, including encryption and access controls, protect sensitive information from unauthorized access and data breaches.
  • Scalability: OmniDocs can easily scale to accommodate growing volumes of documents and users, making it suitable for organizations of all sizes.
  • Better Decision Making: Centralized document storage and easy retrieval ensure that decision-makers have quick access to accurate and up-to-date information.
  • Disaster Recovery: Regular backups and secure storage options ensure that critical documents are protected and can be recovered in the event of a disaster.
  • Environmental Impact: By reducing paper usage and promoting digital workflows, OmniDocs contributes to a more sustainable and environmentally friendly business practice.
  • Customizable Workflows: The software allows for the creation of tailored workflows that match specific business processes, enhancing operational efficiency and adaptability.
  • Remote Access: Cloud-based access enables employees to manage and retrieve documents from anywhere, supporting remote work and increasing flexibility.
  • Enhanced Searchability: Advanced search functions, including metadata and full-text search, make it easy to locate documents quickly, saving time and improving productivity.
  • Integration Capabilities: OmniDocs integrates with other enterprise systems, such as ERP and CRM, ensuring a seamless flow of information across the organization.
  • Reduced Redundancy: Centralized document management eliminates duplicate files and ensures that everyone is working with the most current version of a document.
  • Improved Customer Service: Quick access to customer-related documents enables faster response times and more personalized service, enhancing customer satisfaction.
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  • Mobile Apps: Stay connected with teams and get updates on ongoing projects on-the-go using native mobile apps. Use any internet-connected device to keep in touch with important updates and work progress. 
  • Collaboration: Manage information access using permission settings at a granular level and let staff contribute to the knowledge base. Use version tracking to track individual contributions and get notified when updates are made. Keep an accurate and comprehensive knowledge base by maintaining an efficient feedback loop for collaborators. Use employee feedback, threads and comments into collective knowledge for better decision-making. 
  • Project Management: Store all tasks in a centralized space that is accessible to everyone. Organize all information scattered across emails, messages and apps in one single place that provides crucial project information like meeting notes, files, policies, people and more. Users can discuss, create and organize tasks with coworkers and teammates. Create product requirements and knowledge base and let every team member contribute through feedback or inline comments. 
  • Business Analytics: Track the most liked, viewed or accessed online pages via plugins or APIs to understand how an organization consumes knowledge. Get analytics-driven insights for smart decision making and transform business practices. 
  • Scalability: Access enterprise-grade solutions to scale across the entire organization and grow with business needs. Get enhanced security and administration with automated user provisioning and two-step verification enforced by SAML SSO. Protect data using Privacy Shield and GDPR compliant encryption in transit. Get unlimited storage, advanced admin controls, premium support and 99% uptime. 
  • Customizations: Use hundreds of applications in the Atlassian Marketplace to customize as per organization’s requirements. Access apps to personalize themes, diagrams, organization charts and workflows. 
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  • Document Automation: Create documents using intelligent templates. Easily download or digitally publish files and presentations. Use DocuMotor to import data into documents automatically. Enable users to access updated data in the formats and outputs they use. 
  • Web Accessibility Checker: Identify accessibility issues on Microsoft Word and Microsoft PowerPoint and use intelligent suggestions to fix them. Use Accessibility Assistant to create WCAG-compliant PDF/UA documents from Microsoft Office. Improve compliance with web accessibility standards to create better user experiences. 
  • Templates: Ensure consistency across all documents by standardizing content aspects like font, colors, margins, logos and more. Access pre-filled templates and content directly in Microsoft Office. 
  • Corporate Reporting: Communicate about company products, key events and performance with stakeholders and investors. Allow employees with little or no design experience to generate reports for the organization using intelligent templates. Alter numbers, text and design as needed at any time. 
  • Data Visualization: Pick corporate colors and styles for use in charts, tables and infographics across all documents. 
    • Corporate Charts and Tables: Create charts and tables from scratch that showcase the company’s visual identity. Easily import into Microsoft Excel, Microsoft PowerPoint and Microsoft Word. Standardize layout, font and color scheme across figures. Customize titles, subtitles and notes to meet specific requirements. 
    • Corporate Infographics: Transform data into infographics in 30 seconds. Ensure compliance with corporate visual identity (CVI) to strengthen branding. Reduce the need to seek help from marketing or communication professionals for making infographics. 
  • Document Audit: Investigate documents usability, brand compliance and document distribution and get recommendations on how to operate. 
    • Template Check: Identify what aspects of content are out of compliance with thorough content analysis reports. View suggested changes and revision history related to grids, colors, fonts, styles and typography. 
    • User Check: Provide information related to touchpoints like templates, assets, training, communication, distribution and user expectation to enhance document usability. 
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Product Ranking

#6

among all
CMS Software

#222

among all
CMS Software

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Analyst Rating Summary

72
82
17
50
90
80
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83
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Collaboration
Integrations and Extensibility
Content Capture
Document Management
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Confluence
OmniDocs
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 17 90 50 59 84 58 79 76 62 50 80 83 89 89 83 85 83 60 0 25 50 75 100
17%
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83%
50%
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80%
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83%
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17%
33%
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67%
89%
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11%
71%
7%
22%
89%
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11%
17%
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83%
83%
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17%
71%
14%
15%
86%
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14%
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80%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
0%
25%
63%
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37%

User Sentiment Summary

Great User Sentiment 4871 reviews
Great User Sentiment 11 reviews
83%
of users recommend this product

Confluence has a 'great' User Satisfaction Rating of 83% when considering 4871 user reviews from 2 recognized software review sites.

89%
of users recommend this product

OmniDocs has a 'great' User Satisfaction Rating of 89% when considering 11 user reviews from 2 recognized software review sites.

n/a
4.0 (1)
4.1 (3769)
4.5 (10)
4.4 (1102)
n/a

Awards

SelectHub research analysts have evaluated Confluence and concluded it earns best-in-class honors for Collaboration.

Collaboration Award

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Synopsis of User Ratings and Reviews

Centralized Knowledge Base: Information is easily searchable and accessible in one location, reducing time spent looking for project details and documents.
Collaboration Features: Real-time editing and commenting on project plans and documents promotes teamwork and keeps everyone on the same page.
Customization: The platform can be tailored to specific project needs and workflows, ensuring it's a good fit for various teams and projects.
Integrations: Confluence integrates with other popular project management tools, creating a seamless workflow and reducing the need to switch between multiple applications.
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Effortless File Retrieval: Users praise OmniDocs for making it easy to find files quickly, eliminating the need to sift through endless folders. They highlight the platform's robust search functionality that allows them to locate documents within seconds using keywords, tags, or even content within the document.
Streamlined Collaboration: OmniDocs receives accolades for its collaborative features. Users appreciate the ability to work on documents simultaneously with colleagues, track changes, and receive instant notifications, which significantly improves team efficiency.
Enhanced Security: Users value the peace of mind that comes with OmniDocs' robust security measures. They mention features like role-based access control, audit trails, and encryption, which ensure sensitive information remains protected and confidential.
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Clunky Interface: The user interface can feel outdated and cumbersome, making navigation and content creation less intuitive than in other platforms with more modern designs.
Limited Project Management: Confluence lacks native features for robust project management, such as Gantt charts or Kanban boards, often requiring integrations or workarounds to achieve essential project tracking functionalities.
Search Challenges: Finding specific content within Confluence can be difficult due to limitations in the search functionality, especially in instances with a large volume of documents or an inconsistent organizational structure.
Formatting Complexities: Achieving desired formatting can be a frustrating experience, often involving trial and error or the need to delve into wiki markup language, which presents a steeper learning curve for users accustomed to more user-friendly editors.
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Difficult to Use: Users have reported that OmniDocs is not user-friendly and requires extensive training to learn. Its complex interface makes finding files a time-consuming process.
Limited Mobile Functionality: The mobile app lacks essential features, making it difficult to work remotely. Users can't effectively search or edit documents on their mobile devices.
Slow Performance: OmniDocs is slow, especially when dealing with large files or a high volume of documents. This lag impacts productivity and makes real-time collaboration challenging.
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Confluence, a collaboration and knowledge base software by Atlassian, has garnered a mixed bag of user reviews over the past year. While many appreciate its user-friendly interface and robust features for document creation, version control, and task management, others point out its limitations. Some users find the pricing structure to be a bit steep, especially for smaller teams or organizations. Additionally, while Confluence integrates well with other Atlassian products like Jira, it may lack seamless integration with certain third-party systems, which can be a dealbreaker for some. Performance issues, particularly with larger instances or complex workflows, have also been reported. Despite these drawbacks, Confluence shines in its ability to centralize information and foster collaboration. Its wiki-style platform allows teams to easily create, share, and organize documents, meeting notes, and project plans, making it a valuable tool for knowledge management and project transparency. The ability to track changes, comment on pages, and mention teammates ensures everyone stays on the same page, literally and figuratively. Confluence is best suited for teams and organizations that prioritize collaboration and knowledge sharing. Its flexibility and scalability make it a good fit for a wide range of industries and team sizes, from software development to marketing to HR. However, teams with tight budgets or those heavily reliant on integrations with non-Atlassian tools may want to explore alternative solutions. Ultimately, the decision of whether or not Confluence is the right fit depends on the specific needs and priorities of each team.

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Is OmniDocs truly omni-capable of handling all your document management needs? User reviews from the past year suggest that while OmniDocs has its merits, it may not be the "holy grail" of document management solutions. Users have praised its intuitive interface and robust search functionality, highlighting its ability to quickly locate documents even within extensive repositories. For instance, one user lauded the platform's ability to pinpoint a specific contract from a sea of thousands in mere seconds, a feat that would have taken hours manually. This granular search capability, users argue, sets OmniDocs apart from competitors like EisenVault, which often require more structured queries. However, OmniDocs has also drawn criticism for its limited integration capabilities. Users have expressed frustration with the platform's inability to seamlessly connect with popular CRM and project management tools, forcing them to manually transfer data between systems. This lack of integration, they argue, hinders workflow efficiency and undermines the platform's value proposition. Moreover, some users have reported occasional glitches and slow loading times, particularly when dealing with large files. While these issues haven't been widespread, they do raise concerns about the platform's reliability. Overall, OmniDocs appears best suited for businesses with straightforward document management needs that prioritize ease of use and powerful search capabilities. However, organizations requiring extensive integrations with other business systems may find OmniDocs lacking.

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