OnBase vs M-Files

Last Updated:

Our analysts compared OnBase vs M-Files based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

M-Files Software Tool

Product Basics

OnBase is a cloud-based information platform for documents, records and business process management. It allows companies to securely store and access data, and to simplify manual tasks with automation. Organizations can easily manage large volumes of files and maintain corporate assets from one central location.
read more...

M-Files is a document management software that helps businesses organize, manage, and track their documents. It provides a centralized repository for all documents, making them easily accessible to authorized users. M-Files is most suited for businesses that need to improve their document management processes and increase collaboration among employees.

Some of the key benefits of using M-Files include improved document organization, increased productivity, enhanced security, and better compliance. Popular features of M-Files include its intuitive user interface, powerful search capabilities, and integration with other business applications. Compared to similar products, M-Files is known for its ease of use, flexibility, and scalability.

M-Files offers a range of pricing options to suit different business needs. The price range typically varies depending on the number of users, the level of support required, and the specific features needed. Payment is typically made on an annual or monthly basis.

read more...
$2,000 Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$20/User. Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Save Time: A single system captures data, scans documents and imports information. Reduce IT needs, as no additional technical expertise is required. 
  • Upgrade Easily: Reduce challenges related to upgrading multiple coded solutions. Parallel upgrades allow more than one version to run simultaneously. 
  • Increase Flexibility: Enable file capture, generation and distribution during any phase of the content lifecycle. Optimize both structured and unstructured processes. Simplify workflows by employing task automation, document routing and load-balancing. 
  • Reduce Overhead Costs: Allow employees to work and access content from anywhere. Eliminate printing and paper file storage by electronically capturing information. 
read more...
  • Centralized Document Repository: M-Files consolidates all your documents and information into a single, secure location, eliminating the need for multiple storage systems and reducing the risk of data loss.
  • Improved Collaboration: M-Files enables seamless collaboration by allowing multiple users to access and edit documents simultaneously, ensuring everyone is working on the most up-to-date version.
  • Enhanced Security: M-Files provides robust security measures to protect your sensitive data, including access control, encryption, and audit trails, ensuring compliance with industry regulations.
  • Increased Productivity: M-Files streamlines document management processes, reducing the time spent searching for and retrieving information, allowing you to focus on more strategic tasks.
  • Improved Decision-Making: M-Files provides a comprehensive view of your documents and information, enabling you to make informed decisions based on accurate and up-to-date data.
  • Reduced Costs: M-Files eliminates the need for physical storage, reduces IT maintenance costs, and improves efficiency, resulting in significant cost savings.
  • Enhanced Compliance: M-Files helps organizations meet regulatory compliance requirements by providing a centralized repository for all documents, ensuring easy access to audit trails and supporting e-discovery processes.
  • Scalability and Flexibility: M-Files is highly scalable, allowing you to manage large volumes of documents and adapt to changing business needs, ensuring a future-proof solution.
  • Improved Customer Service: M-Files provides a central repository for customer-related documents, enabling quick and efficient access to information, resulting in enhanced customer satisfaction.
  • Streamlined Business Processes: M-Files integrates with other business systems, such as ERP and CRM, automating document-related tasks and streamlining business processes.
read more...
  • Advanced Document Capture: Organize, extract and validate all essential data at the source. Scan electronic files and upload images using a mobile device, with or without internet connection. Automatically index documents and make them securely accessible to users. 
  • Unified Document Management: Manage files and data in one place. Improve organization processes with searchable electronic databases. Easily automate repetitive tasks related to data entry. 
  • Enterprise Search: Locate relevant information instantly. Conversational search and navigation filters eliminate the need for users to enter perfect search terms. 
  • Business Process Management: Use automated workflows without coding, simplify file approval procedure and enhance overall information accuracy. Gain quick insight into system health and security via dashboards, with automated email notifications for system events. 
  • Case Management: Enable users to make informed decisions based on available documents, records and emails. Reporting dashboards and audit trials provide a comprehensive view into company operations, facilitating improvement and transparency. A point-and-click configurable platform reduces the need for additional services. 
  • Enterprise File Sync and Share: Exchange files without compromising information ownership. Host data in an encrypted cloud or storage space designed for maximum security. 
read more...
  • Content Management: Access content like documents, emails, order numbers, client information and project details even when stored in different systems. Reduce the risk of file duplication or simultaneous file revision with greater content visibility and intelligent collaboration tools. 
  • Project Management: Efficiently manage project estimates, schedules, reports and deliverables stored in different folders and systems. Files are automatically updated to the latest versions, ensuring everyone is on the same page. 
  • Document Management: Sort documents by type and track file activity. Allow employees to search for documents from any device, regardless of the location. 
  • Workflow Automation: Set systems to automatically follow company procedures. Search and find information from any stage of work to shorten audit cycles. 
  • Content Collaboration: Use metadata and AI to locate documents and share them internally and externally through secure file-sharing. Invite clients to collaborate on relevant files from anywhere. Provide social and chat features via Hubshare. Approve, co-author or sign updated versions of files with clients. 
  • Compliance Enforcement: Ensure all employees, offices and work projects conform to organizational policies and practices. Automate data retention across files and teams. Provide role-based access to users to avoid data leakage. 
read more...

Product Ranking

#49

among all
CMS Software

#78

among all
CMS Software

Find out who the leaders are

Analyst Rating Summary

84
85
40
75
50
40
83
83
Show More Show More
Content Capture
Mobile Capabilities
Document Management
Platform Capabilities
Document Management
Platform Capabilities
Integrations and Extensibility
Content Capture
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

OnBase
M-Files
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 40 50 83 100 91 77 93 89 80 75 40 83 90 96 58 85 95 72 0 25 50 75 100
0%
67%
33%
67%
0%
33%
40%
0%
60%
20%
0%
80%
83%
0%
17%
83%
0%
17%
100%
0%
0%
78%
11%
11%
89%
4%
7%
96%
0%
4%
67%
17%
16%
33%
0%
67%
86%
0%
14%
86%
0%
14%
80%
10%
10%
90%
0%
10%
80%
0%
20%
60%
20%
20%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
0%
25%
88%
0%
12%

User Sentiment Summary

Great User Sentiment 136 reviews
Great User Sentiment 848 reviews
86%
of users recommend this product

OnBase has a 'great' User Satisfaction Rating of 86% when considering 136 user reviews from 2 recognized software review sites.

88%
of users recommend this product

M-Files has a 'great' User Satisfaction Rating of 88% when considering 848 user reviews from 4 recognized software review sites.

n/a
4.3 (146)
4.29 (68)
n/a
4.3 (68)
4.3 (184)
n/a
4.6 (371)
n/a
4.1 (147)

Awards

SelectHub research analysts have evaluated OnBase and concluded it earns best-in-class honors for Content Capture and Mobile Capabilities.

Content Capture Award
Mobile Capabilities Award

we're gathering data

Synopsis of User Ratings and Reviews

Intuitive Interface: Users appreciate OnBase's user-friendly interface, which simplifies document management and retrieval, making it easy for employees to find what they need quickly and efficiently.
Robust Search Capabilities: OnBase's advanced search functionality allows users to locate specific documents or information within seconds, even across vast repositories, saving time and improving productivity.
Seamless Integration: OnBase seamlessly integrates with other business applications, such as ERP and CRM systems, enabling users to access and manage documents directly from within their familiar workflows.
Enhanced Collaboration: OnBase facilitates collaboration by providing a central platform for document sharing, annotation, and version control, ensuring that teams have access to the most up-to-date information.
Improved Compliance: OnBase helps organizations meet regulatory compliance requirements by providing secure document storage, audit trails, and retention policies, ensuring the integrity and accessibility of critical documents.
Show more
Intuitive Interface: Users appreciate M-Files' user-friendly interface, which makes it easy to navigate, find documents, and manage permissions.
Centralized Document Repository: M-Files consolidates documents from various sources into a single, organized repository, providing a central hub for document management.
Metadata-Driven Organization: M-Files allows users to define custom metadata fields, enabling them to categorize and organize documents based on specific criteria, enhancing searchability and retrieval.
Version Control and Collaboration: M-Files' version control system ensures that users always have access to the latest document versions, while its collaboration features facilitate seamless document sharing and editing.
Integration with Business Applications: M-Files integrates with popular business applications such as Microsoft Office, Outlook, and SharePoint, streamlining document management workflows.
Show more
Steep Learning Curve: OnBase's complex interface and extensive feature set can be overwhelming for users, requiring significant training and support.
Limited Customization: While OnBase offers some customization options, users report that it lacks the flexibility to fully adapt to their specific business processes.
Integration Challenges: Integrating OnBase with other systems can be complex and time-consuming, hindering seamless data flow and collaboration.
Performance Issues: Users experience occasional performance issues, such as slow loading times and system crashes, which can disrupt workflow and productivity.
Costly Maintenance: OnBase's licensing and maintenance costs can be substantial, especially for organizations with large-scale deployments.
Show more
Steep Learning Curve: M-Files' complex interface and feature-rich environment can be overwhelming for users, especially those new to document management systems.
Limited Customization: While M-Files offers some customization options, users have reported that it falls short in meeting specific business requirements and workflows.
Performance Issues: Some users have experienced performance issues, such as slow loading times and occasional crashes, particularly when working with large document sets.
Integration Challenges: Integrating M-Files with other business applications can be complex and time-consuming, requiring significant technical expertise.
Costly Implementation: M-Files' pricing model and implementation costs can be a deterrent for organizations with limited budgets.
Show more

OnBase is a robust ECM software that has received positive feedback from users in the past year. Its strengths include its user-friendly interface, comprehensive feature set, and strong security measures. Users appreciate its intuitive design, which makes it easy to navigate and use, even for those with limited technical expertise. OnBase's feature set is also highly praised, as it offers a wide range of capabilities, including document management, workflow automation, and records management. Additionally, OnBase's security features are top-notch, ensuring that sensitive data is protected from unauthorized access. When compared to similar products, OnBase stands out due to its ease of use, customization options, and scalability. Its user-friendly interface makes it accessible to users of all skill levels, while its customization options allow businesses to tailor the software to their specific needs. OnBase is also highly scalable, making it suitable for businesses of all sizes. These differentiating factors are important because they enable businesses to maximize the value of their ECM investment. Overall, OnBase is a well-rounded ECM software that is suitable for businesses of all sizes. Its user-friendly interface, comprehensive feature set, and strong security measures make it a valuable asset for any organization looking to improve its document management and workflow processes.

Show more

M-Files has received positive user reviews over the past year, with many praising its user-friendly interface, robust search capabilities, and seamless integration with other applications. Users have also highlighted its ability to manage large volumes of documents efficiently, making it a popular choice for businesses of all sizes. Compared to similar products, M-Files stands out for its metadata-driven approach, which allows users to organize and retrieve documents based on their content rather than their location. This feature is particularly valuable for businesses that need to quickly access specific information from a large document repository. Additionally, M-Files' ability to automate document workflows and its support for mobile devices make it a versatile solution for businesses with complex document management needs. Overall, M-Files is a highly recommended document management software for businesses that prioritize ease of use, robust search capabilities, and seamless integration with other applications. Its metadata-driven approach and automation features make it an ideal choice for businesses that need to manage large volumes of documents efficiently and effectively.

Show more

Screenshots

Top Alternatives in CMS Software


Alfresco

Box

Confluence

DocuShare

DocuWare

Egnyte

Epicor ECM

Laserfiche

M-Files

Nuxeo

OmniDocs

OpenText ECM

Oracle WebCenter Content

Revver

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings