SignUpGenius vs Blackbaud CRM

Last Updated:

Our analysts compared SignUpGenius vs Blackbaud CRM based on data from our 400+ point analysis of Nonprofit CRM Software, user reviews and our own crowdsourced data from our free software selection platform.

Blackbaud CRM Software Tool

Product Basics

SignUpGenius is a solution for nonprofits that uses sign-up forms and other tools to facilitate activities surrounding fundraisers, donation list management, donation collections, volunteer coordination and more. The software is suitable for everyone from sole proprietors to large nonprofits.

The solution comes with apps for iOS and Android. Users can send messages, access sign-ups, view reports and manage contacts. Participants can sign up for events, make payments, add items to a personal calendar, view sign-up invitations and more.
read more...
Built on Microsoft Azure, Blackbaud CRM is a fundraising and relationship management solution, catering to enterprise-level marketing and fundraising needs. It helps streamline data and reporting processes, offering insights into every stage of the constituent lifecycle and increasing operational efficiency.

Capabilities include financial aid management, tuition management, advocacy, fund accounting, grant making, award management, direct marketing, data enrichment and more. It helps attract new supporters, facilitate communications according to unique preferences and grow mission impact.
read more...
$8.99 Monthly, Freemium
Get a free price quote
Tailored to your specific needs
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • User-Friendly: A set-up wizard guides you through the steps of creating sign-ups and choosing payment settings. 
  • Email Success Metrics: You can track how well each sign-up performs. Metrics include click-through rates, as well as delivery and open rates. 
  • Efficiency: You can simplify time-consuming tasks such as sending email invites and reminders. The software supports bulk invites and reminder automation. It also provides data export capabilities. 
  • Integrations: A Zapier integration allows you to connect SignUpGenius with other apps, such as MailChimp, Constant Contact and Google Sheets. The software directly integrates with Salesforce, Twitter, Facebook, and several email clients like Gmail and Yahoo for importing contacts. 
  • Free Account: Your organization can use the software for free. This plan includes over 400 basic themes, 1,000 emails/month, automated email reminders, admin tools, social media sharing, five custom images, unlimited participants and sign-up pages, email reporting, security settings, calendar sync, unique links, integration with Google Maps, and payment collection. 
read more...
  • Effective Fundraising: Users can handle fundraising programs efficiently by coordinating and streamlining multiple fundraising teams, and defining solicitation and stewardship responsibilities. It’s also possible to unite multidimensional relationships across different chapters, programs and field offices using scalable and intuitive solutions, and track progress using KPIs. Users can review trends, identify areas of opportunity, and develop strategies to improve performance. Fundraisers can also access or update important constituent information using mobile devices. 
  • Enhanced Communication: An integrated approach helps users understand and control multifaceted communication efforts. This lets them leverage data across multiple campaigns and drive higher outcomes. Team members can access required information using workflows, dashboards and communication tools that offer actionable insights. 
  • Strong Campaigning: It’s possible to strengthen direct mail programs by integrating marketing campaigns with constituent information. Users can identify high-performing donor segments, set budgets and gauge performance results in real time. 
  • Online Presence: A completely customizable CMS helps create a robust website that acts as a hub of activities and a platform to interact through forums, social networking and personal pages. 
  • Maximized Lifetime Donor Value: Users can increase the lifetime value of donors and replenish their donor pool by leveraging a nonprofit cooperative database. This helps them retain current donors, encourage lapsed donors to be active again and acquire new donors. 
  • Customized Solution: The customizable CRM platform lets users offer unique experiences and address different situations based on varied constituent needs. 
  • Managed Opportunities: Benchmarking tools help users identify opportunities and challenges so that they can manage those efficiently. They can also evaluate and evolve past strategies, compare performance, and share information across the organization to streamline operations. 
  • Customized Advocacy Solutions: Users can create a strong identity by optimizing and executing strategies. Integration with fundraising and marketing solutions helps users reach important prospects, influence decision makers, convert advocates into sustained donors and run effective cross-channel campaigns. 
  • Managed CSR Programs: Blackbaud CRM helps improve local community relationships, attract new talent and accomplish greater purpose by driving employee engagement, funds and volunteer hours. Using flexible volunteering solutions, employers can express social responsibility interests and passions as well as motivate team members with incentive programs. 
  • Secure Data: Blackbaud CRM follows reliable security measures to protect private financial information, being PCI-DSS level-one compliant. It follows the FTC's Red Flag Rules for preventing identity theft, uses 256-bit encryption through a VPN network for data transmission, and funds deposits in FDIC-insured custodial accounts. The platform offers protection against professional liability, cybersecurity, general insurance and employee theft. 
  • Transparent Grant Making: An integrated and customizable platform ensures maximum impact from grants as well as leverages financial integrations and intuitive workflows. With access to information from all philanthropic stakeholders, users can get a detailed view of outcomes, build strong relationships with them using communication tools, share impact stories and achieve mission goals quickly by reducing approval time. 
  • Data-Driven Solutions: Blackbaud’s target analytics solution lets users save time and improve ROI by optimizing fundraising and comprehending its effectiveness. They can connect with constituents through preferred channels, acquire new donors and advocates, inspire them to join missions, and understand their unique personas. 
  • Expert Consulting Services: Fundraising experts with years of experience in strategy implementation, modeling result analysis, long-term roadmap development and donor portfolio analysis offer consultations. They help identify industry best practices, suggest investment and implementation plans, and recommend tactical, project-level and strategic targeting. 
  • Accurate and Enriched Data: Users can get a holistic view of the database with updated information so they can understand how to connect with prospects, eliminating time and energy waste. The toolset enables users to acquire email addresses and phone numbers, send emails, identify suitable donors and their employers, and gather demographic information like age and gender. 
read more...
  • Sign-Up Forms: Tools for this feature include pre-built or customized themes, comment fields, questions, event locations in Google Maps, single or multiple dates, time zone settings, calendar syncing and more. You have the option to add attachments and duplicate forms to use again. 
  • Payment & Donation: After setting up a payments account, your organization can collect money via credit card or debit card. You can set different prices, mark whether payments are required or optional, add images and offer discounts using date or quantity criteria. 
  • Group Messaging: The system enables sending reminders via text and email, to groups or to specific people. You can customize and schedule the messages, as well as include a unique URL for sharing the sign-up. 
  • Volunteer Reports: Reports let you compile and track how many hours each volunteer has worked. You can specify the criteria for every report, such as date range, which sign-ups to includes and other parameters. Reports can be exported as CSV files. 
  • Access Controls: The software supports multiple admins. You can set different permission levels and notification options. 
  • Security: This functionality lets you add access codes to restrict who can view a sign-up. It also includes the ability to hide fields and names. 
read more...
  • Analytics: Users can nurture lifelong relationships with customers, make informed business decisions and increase revenue with actionable insights into supporters’ behavioral, demographic, lifestyle and financial characteristics. It helps eliminate guesswork from prospect research. 
  • End-to-End Education Management: Blackbaud CRM helps students achieve their academic aspirations by equipping them with the right tools. It offers a host of cloud-based solutions for K–12 private and parochial schools. Features such as online committee review and self-scheduling help save time, while customizable admission checklists let admins and parents review application status. It offers school-specific functionalities such as filterable calendars, dynamic curriculum guides and more. 
  • Peer-to-Peer Fundraising: Blackbaud CRM helps grow a supporter base by discovering new supporters and empowering current ones. Users can engage them in campaigns and events using an optimized peer-to-peer solution portfolio. It helps increase funds and effectiveness using analytics, purpose-built capabilities, coaching and social networking. 
  • Integrated Online Marketing: Integrated solutions let users follow up with customers on a large scale using automated emails driven by behavior or predictive intelligence. They can create a customized, integrated website experience and connect with social influencers to increase social engagement. They can own complete constituent life cycles and synchronize data from marketing, advocacy and fundraising efforts. 
  • Simplified Financial Processes: Financial aid helps expand reach, receive award recommendations through reports and configure calculation settings. Users can collect priority information, design formulas based on enrollment parameters and policies, and submit timely applications and documentation. It saves a great amount of time on the review and verification process. 
  • Tuition Billing: Automated payment processes and dedicated customer support ensure a quick and seamless billing experience. Online account review and payment submission are available on different devices. Flexible payment options include credit card, automatic debit, check or money order, and cash payments. 
  • Streamlined Finance Management: This lets users maintain FASB compliance by tracking expense reports and governing user-specific access rights and approval controls. They can maintain clean account structure, manage reporting requirements and demonstrate stewardship of contributed funds by capturing program, grant and department information. 
  • Integrated Merchant Services: This feature improves efficiency using detailed reporting, 24/7 access to transaction information, pre-reconciled bank deposits and automatic updates of payment data. Users can mitigate fraud and protect sensitive organizational data by simplifying PCI compliance and leveraging Point-to-Point Encryption (P2PE). 
  • Academic Role-Specific Capabilities: The solution supports assignments, grading, announcements, forums and more. It streamlines scheduling, attendance, report cards, grading and transcripts by collecting academic information. Parents can complete admission applications, accept enrollment contracts, monitor homework assignments and more. 
  • Effective Expense Management:  A secure online portal offers insights into vendor spend, allowing users to negotiate better rates. Users can leverage this to add cardholders, review activity with detailed reports, control expenses, and monitor credit card statements and audit logs for each card holder. 
  • POS Ticketing: Users can deliver personalized experiences through group sales, event pre-sales and automated discounts. This feature helps increase ticket sales with dynamic pricing, identify trends and behaviors using integrated analytics, and save time and effort on program management and configuration. It’s possible to convert ticket buyers into members using a 360-degree view of behavior, and layered wealth and demographic information. 
  • Prospect Management: Through custom modeling, users can identify top prospects using likelihood and capacity scores, and prioritize them accordingly. It helps them approach prospects based on their interactions and relationships with other organizations and supporters. Users can also access and use modeling results in CRM and prospect research software. 
  • Direct Marketing Insights: Using direct analytics, users can minimize expenses by eliminating non-essential outbound communication and maximizing marketing communications. Intent-based targeting techniques let users capture untapped donation potential, identify suitable communication channels and determine the best outreach approach. 
  • Modeling and Prospect Research: Prospecting software evaluates data from over 100 compliant data sources using proprietary analytics methods. This generates four key wealth attributes including net worth, annual income, investments and discretionary spend. 
  • Awards Management: Users can enhance cross-functional visibility throughout scholarship and award management processes and create impactful stewardship practices. Students get a unique view of scholarships and can identify suitable plans. It’s possible to share impact with donors by combining fund financial data, key donor data from any CRM, thank you letters and other beneficiary information. 
  • Congregation Management: A connected app lets users manage things like unlimited online donation forms, one-time or recurring giving, member and family profiles, and a comprehensive church directory. It’s also possible to keep congregants informed using a drag-and-drop, intuitive email marketing tool. 
  • Church Management: Users can manage groups effectively using email and text communication, attendance tracking and group leader permissions. Intuitive check-in capabilities help keep children safe and secure, while one-time and recurring events can be managed using event capabilities. Visual tools provide insights into trends. Users can also generate lists and reports, and keep data up to date using built-in data health tools. 
  • Volunteer Management: This feature lets users track general and role-specific requirements for volunteer positions, store background checks and track interest so that they can match an enthusiastic volunteer with appropriate needs. 
read more...

Product Ranking

#2

among all
Nonprofit CRM Software

#28

among all
Nonprofit CRM Software

Find out who the leaders are

User Sentiment Summary

Excellent User Sentiment 1781 reviews
Good User Sentiment 84 reviews
92%
of users recommend this product

SignUpGenius has a 'excellent' User Satisfaction Rating of 92% when considering 1781 user reviews from 1 recognized software review sites.

74%
of users recommend this product

Blackbaud CRM has a 'good' User Satisfaction Rating of 74% when considering 84 user reviews from 2 recognized software review sites.

n/a
3.71 (42)
4.6 (1781)
3.7 (42)

Awards

SignUpGenius stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

we're gathering data

Synopsis of User Ratings and Reviews

User-Friendly Interface: SignUpGenius is praised for its intuitive design, making it easy for both organizers and participants to use, even with limited technical expertise.
Effective Event Management: The platform streamlines event organization by handling sign-ups, tracking RSVPs, and simplifying communication with attendees.
Volunteer Coordination: SignUpGenius simplifies volunteer management by allowing organizers to list specific tasks and time slots, enabling volunteers to easily find and sign up for roles that match their availability.
Show more
Robust Functionality: Blackbaud CRM is praised for its wide range of features, including donor management, fundraising campaign management, grant tracking, and detailed reporting, making it a comprehensive solution for non-profit needs.
Data Management and Analysis: Users appreciate the software's ability to handle large datasets, generate insightful reports, and provide a comprehensive view of donor interactions, enabling data-driven decision-making.
Show more
Limited Free Plan: The free version has limitations like ads and fewer customization options, potentially impacting brand image for businesses.
Dated Design: Some users find the templates outdated, lacking modern design aesthetics, which might not align with the brand image of all businesses.
Inflexible Task Addition: Adding tasks in groups of five can be inflexible, requiring users to adjust their workflow and potentially create unnecessary entries.
Show more
High Cost: Blackbaud CRM's pricing can be a significant obstacle for smaller nonprofits, potentially diverting funds from their core mission.
Complexity: The software's intricate design can overwhelm users who aren't tech-savvy, leading to a longer learning curve and potential frustration.
Customer Support Concerns: Many users have reported issues with Blackbaud's customer support, citing slow response times and unhelpful interactions, which can be frustrating when needing assistance.
Show more

Is SignUpGenius genius or does it need a sign that says "gone fishing?" User reviews from the last year suggest the former. Users rave about SignUpGenius's user-friendly interface, comparing it to a breath of fresh air compared to clunky competitors. One user, a self-proclaimed "technophobe," shared that even *they* could navigate the platform with ease. This intuitive design, coupled with robust customization features like themed templates and automated reminders, makes SignUpGenius a hit for organizing everything from volunteer shifts to potlucks. However, some users feel the free version's features are about as exciting as watching paint dry, wishing for more advanced options without having to shell out the big bucks. A few users also reported encountering the occasional technical glitch, leaving them feeling like they'd signed up for a rollercoaster ride instead of a simple sign-up sheet. While customer support receives mixed reviews, the overwhelming sentiment leans positive. Overall, SignUpGenius proves to be a valuable tool for individuals and organizations seeking a straightforward solution for managing sign-ups, particularly those who value ease of use and visual appeal over a plethora of advanced features.

Show more

Is Blackbaud CRM the "black sheep" of CRM software, or is it a "baud"acious leader? User reviews from the last year paint a mixed picture of Blackbaud CRM, a comprehensive CRM software designed for nonprofit organizations. While many users, particularly larger organizations, appreciate its robust functionality and in-depth reporting capabilities, which allow for sophisticated data analysis and donor segmentation, others, especially those from smaller nonprofits, find its complexity and high cost prohibitive. For instance, one user lauded Blackbaud's ability to handle large datasets and generate detailed reports, which are essential for tracking fundraising progress and identifying donor trends. However, several users criticized the software's steep learning curve and the need for extensive training to unlock its full potential, making it a daunting prospect for smaller organizations with limited staff and resources. A key differentiating factor of Blackbaud CRM is its specialization in the nonprofit sector, offering features tailored to fundraising, donor management, and grant tracking. This niche focus is a double-edged sword. While it caters to the specific needs of nonprofits, it also means that organizations seeking a more general-purpose CRM might find Blackbaud's feature set overly specialized. Some users praised the software's grant tracking capabilities, highlighting how it streamlined their grant management process and provided a centralized platform for tracking applications and deadlines. However, the recurring theme of high cost and poor customer support left many users feeling frustrated and underserved. In conclusion, Blackbaud CRM is most suitable for large nonprofit organizations with the budget and manpower to invest in training and support. Its comprehensive features, powerful reporting, and industry-specific tools can be invaluable for managing complex fundraising operations and large donor databases. However, smaller nonprofits with limited resources might find its cost, complexity, and customer support lacking. For these organizations, more user-friendly and affordable alternatives might be a better fit.

Show more

Screenshots

Similar Products


SugarCRM

Creatio

Copper CRM

Salsa CRM

DonorPerfect

DonorSnap

RallyBound

NetForum

OneCause

Claritysoft CRM

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics
SelectHub Products Cost and Pricing Guide
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings