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What is ThriveDesk?

ThriveDesk is a promising software product that ranks 178 among all Customer Experience Software according to our research analysts and 33 crowd-sourced reviews from 1 source. Starting from $25, ThriveDesk is priced more economically, commonly offers a free trial and is most suitable for small-to-mid-sized businesses with less than 1000 employees. ThriveDesk can be deployed in the cloud and on-premise and is accessible from a limited amount of platforms including Windows and Linux devices. Similar alternatives to ThriveDesk include Cemantica, Salesmachine and Loop.
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#140

ThriveDesk is ranked #140 in the Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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ThriveDesk Pricing

Based on our most recent analysis, ThriveDesk pricing starts at $25.

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Price
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Starting From
$25
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

ThriveDesk is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ThriveDesk:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ThriveDesk Reviews

Average customer reviews & user sentiment summary for ThriveDesk:

User satisfaction level icon: excellent

33 reviews

94%

of users would recommend this product

ThriveDesk has a 'excellent' User Satisfaction Rating of 94% when considering 33 user reviews from 1 recognized software review sites.

Key Features

  • @mentions
  • Access Controls/Permissions
  • Alerts / Escalation
  • Alerts/Notifications
  • API
  • Auto-Responders
  • Chat/Messaging
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • CRM
  • Customer Database
  • Customer History
  • Customizable Reports
  • Dashboard
  • Email Management
  • Event Triggered Actions
  • File Sharing
  • Help Desk Management
  • Inbox Management
  • Knowledge Base Management
  • Live Chat
  • Multi-Channel Communication
  • Multiple User Accounts
  • Performance Metrics
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reporting & Statistics
  • Rules-Based Workflow
  • Search/Filter
  • Self Service Portal
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Ticket Management
  • Workflow Management
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