WebCheckout Reviews & Pricing

Key Features

• Personnel Scheduling: Manage full- and part-time staff, keeping them informed regarding shifts through calendar feeds. Copy employee schedules for a week or months, and assign proficiencies and skill sets to use as criteria for projects. Also provides hour tracking, notifications when time overtime is reached, and alerts for employees to accept, decline or change shifts. 
• Inventory Management: Control permissions to access inventory, record employee activities, and track, assign and schedule maintenance tasks. Offers detection of equipment loss and misplaced items, scheduled inventory checks, equipment allocation length, penalties for damaged goods, event tracking and notifications when equipment is required. 
• Preventive Maintenance: Track repairs, tally costs, integrate offline times or service time with booking schedules, create maintenance and calibration schedules for individual equipment, track vendors, and authorize operators to take equipment for maintenance. 
• Reports: Aids decisions, supports analyzing recurring inventory projects, keeps an audit trail of historical records of equipment, customers and bookings, and tracks usage and turndown. 
• Certifications: Limit access to specific resources, set categories for customers to access equipment, specify how long each certificate is valid and attach documents to each customer certification. 
• Automation: Integrate with other administrative and IT systems for course enrollment, authorization, account codes and billing. Also includes: 
  •  A patron data file drop module that helps maintain and update the list of active patrons with information like job titles and contact information. 
  •  Group integration and equipment authorization to automate enrollment-based authorization. 
  •  Integration with LDAP/AD, Shib/ADFS and CAS to manage logins and access to services. 
• Messaging: Provides automated, templated email notifications for a variety of situations including confirmation, late reminders, pickup reminders, invoice creation and overdue check out reminders. Also has scheduling for email updates, message customization and configurable templates to fit specific processes. 
• Billing: Define usage fees and late fines for individual equipment, and create rate cards for each category of customers. Additionally offers: 
  •  Parameter settings for prorated pay periods, maximum and minimum daily charges, grace periods, and sales tax.
  •   Automatic invoice creation and delivery, as well as automatic hold put on patrons in the case of unpaid invoices. 
  •  Access to departmental information and valid account codes to charge invoices.  Credit set up to stimulate general budgeting practices. 
• Greenlighting: Define approval workflows, propose and monitor budgets, track and monitor projects, and store all project details on a single platform. Includes staff scheduling, inventory control and allocation, facility management, billing, repair and maintenance, and task management. 
• Equipment Booking: Collect data on circulating and non-circulating equipment and rooms. Custom fields enable creating and saving reports on mission-critical data. Supports attaching invoice receipts, photos and instruction manuals, tracking of checked in and checked out equipment, and notifications for due dates. 
• Patron Portal: Lets customers reserve equipment through a mobile-friendly interface. Also enables: 
  •  Setting rules and restrictions for access, as well as time constraints for equipment reservations. 
  •  Initiating tickets for PM and repair. 
  •  Automatic display of commonly booked items for any piece of equipment. 
  •  Attaching images, documents, calibration and maintenance records. 
  •  Customizing to match company branding. 

Limitations

•  Can’t customize extra fields. 
•  New updates take some features away that then need to be purchased. 
•  Can be intimidating in the beginning. 
•  Difficult to create custom reports. 

Suite Support