Zoobook Reviews & Pricing

by Zoobook Systems | Founded 2017, Perth Amboy, NJ

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What is Zoobook?

Industry Specialties: Serves medical industries

Zoobook is a comprehensive software solution designed to streamline the management of tasks such as electronic health records (EHR) for healthcare providers. It is particularly well-suited for behavioral health and substance abuse treatment centers due to its specialized features that cater to the unique needs of these facilities. Users benefit from its robust capabilities, including appointment scheduling, billing, and compliance tracking, which enhance operational efficiency and improve patient care.

One of the standout advantages of Zoobook is its user-friendly interface, which simplifies the adoption process for staff members. Additionally, the software's ability to integrate seamlessly with other systems ensures a smooth workflow. Compared to similar products, users often highlight Zoobook's reliability and the responsive customer support that accompanies it. Pricing for Zoobook typically falls within a moderate range, often based on the number of users or the size of the facility, with payment options that can be tailored to monthly or annual plans.

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User Sentiment

Based on 20 reviews:

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Zoobook Pricing

Based on our most recent analysis, Zoobook pricing starts at $100 (Monthly).

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Starting From: $100
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Zoobook is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Zoobook:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Zoobook Benefits and Insights

Why use Zoobook?

Key differentiators & advantages of Zoobook

Intuitive Graphical and Navigation Interface: Its navigation menu focuses on delivering structure to the employee and easy access to patient’s files, which comply with DMHAS and state regulations. It is very flexible and can be managed with a mouse or a touch screen. Keyboards aren’t necessary.
Integration With Laboratory Software: It automatically integrates and imports urine analysis data from the lab to the EHR with the patient’s records.
Manages Workflow: It creates a workflow that is built around user actions and other important metrics. It empowers supervisors to monitor the staff, clinical activities, referrals, patient’s no-shows, hours worked and more.
Reduces Time Spent on Filing: With its help, a medication reconciliation module and e-prescription feature can be implemented. These inclusions reduce the time spent on filing as it enables staff to maintain records of allergies and medications.
Improves and Measures Productivity of Counselors: It measures the counselor’s efficiency, clinical outcomes, quality measures and accuracy of bills.
Tracks Pending Items: It actively keeps track of pending items, to-do lists and authorizations.
Reduced Time Spent on Preparing Treatment Plans: It has templates that reduce the time counselors spend on preparing treatment plans, reviews, progress notes, assessments and monthly progress reports.

Industry Expertise

It offers a modern navigation interface to help manage client’s data, scheduling, facilitating lab interfaces, bed management and more, thus increasing efficiency of staff at mental health and addiction centers. It streamlines the documentation process and has treatment plans, generates monthly reports and has other form enhancements that save time.

Zoobook Reviews

Average customer reviews & user sentiment summary for Zoobook:

20 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Zoobook reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simplified Scheduling: Users praise Zoobook for streamlining appointment scheduling, allowing them to effortlessly manage bookings and reduce administrative burden.
Centralized Patient Information: Zoobook's ability to consolidate patient data into a single, easily accessible location is a major advantage for users seeking efficient record management.
Improved Communication: Users appreciate Zoobook's communication features, which facilitate seamless interaction between healthcare providers and patients, ultimately enhancing patient care and satisfaction.

Cons

Difficult to Use: Users have reported that Zoobook is not intuitive and requires extensive training to use effectively. This can be a major drawback for healthcare organizations that need a system that is easy to learn and use.
Poor Customer Support: Some users have complained about the quality of customer support provided by Zoobook. They have reported long wait times and unhelpful support staff. This can be frustrating for users who are experiencing problems with the system.
Limited Features: Zoobook may not have all of the features that some healthcare organizations require. For example, it may not have robust reporting capabilities or support for certain medical specialties. This can make it difficult for organizations to use Zoobook to meet all of their needs.

Researcher's Summary:

Is Zoobook the "alpha" EHR software in the healthcare jungle? Zoobook is a popular choice for businesses seeking affordable EHR software, but is it the right fit for your needs? Users praise Zoobook for its user-friendly interface, seamless integration with other systems, and budget-friendly pricing. These features are crucial for streamlining workflows and maximizing efficiency. For example, its integration capabilities allow it to connect with other healthcare tools like assessment modules and billing systems, ensuring a smooth and coordinated process. However, some users have expressed concerns about limited features and less-than-stellar customer service.

Zoobook caters specifically to the unique requirements of behavioral health and addiction treatment facilities. It offers specialized features like robust referral management functionalities and compliance with regulations in these domains, making it a valuable tool for these specialized practices. However, businesses requiring a more comprehensive suite of features might need to explore alternative options. Overall, Zoobook presents a solid choice for businesses prioritizing affordability and ease of use, particularly those in the behavioral health and addiction treatment sectors. However, those seeking a feature-rich solution with top-notch customer support might find it falls short of their expectations.

Key Features

Process Automation: Automation is easy to implement and it delivers an instant, easy to maneuver reporting system and referrals.
Customized Design and Development: It is designed to adjust according to the requirements of the facility. Its recent updates include a host of features such as scheduling, documentation and billing.
Bed Management: It helps manage beds’ utilization and their billing.
No Limit on Number of Users: There is no limit on the number of users as the software is priced by license.
E-signatures: It supports e-signatures resulting in staff and physicians not requiring proprietary writing pads.
Integrated Billing: It can submit Medicaid online, generate superbills, manage co-pay and alert for balances.