HCHB Reviews & Pricing

by Homecare Homebase | Founded 2001, Dallas, TX

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Overview Pricing Benefits Reviews Features

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What is HCHB?

Industry Specialties: Healthcare, Home Care, Private Agencies

Homecare Homebase (HCHB) is an online automation solution that facilitates real-time communication and data exchange between offices, field staff and physicians. It shares information with the back office and others while providing notices, prompts and reminders. A customizable dashboard monitors KPIs while a hosting facility stores all sensitive patient data.

Businesses can use the billing module with integrated checks and capabilities like progress notes, HHRG scoring, medication tracking and more. The scheduling functionality matches appropriate clinicians with patients, based on type of care required, geography and clinician preference. It keeps users updated with regulatory changes by providing periodic training. It also offers reporting support for resource allocation, cap management and referral development.

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User Sentiment

Based on 61 reviews:

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HCHB Pricing

Based on our most recent analysis, HCHB pricing starts in the range of $10 - $100.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-Based
Free Trial: No

Training Resources

HCHB is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for HCHB:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

HCHB Benefits and Insights

Why use HCHB?

Key differentiators & advantages of HCHB

Streamlined Operations: HCHB simplifies the management of home health care tasks, allowing agencies to operate more efficiently by reducing paperwork and manual processes.
Improved Compliance: The software ensures that all patient care activities are documented in accordance with state and federal regulations, helping agencies maintain compliance and avoid penalties.
Enhanced Communication: HCHB facilitates better communication among caregivers, patients, and administrative staff through its integrated messaging system, ensuring everyone stays informed and coordinated.
Real-Time Data Access: Caregivers can access patient information, schedules, and care plans in real-time, enabling them to make informed decisions on the go.
Increased Productivity: By automating routine tasks and streamlining workflows, HCHB allows healthcare providers to focus more on patient care rather than administrative duties.
Customizable Reports: The software offers customizable reporting tools that enable agencies to analyze their operations, track performance metrics, and identify areas for improvement.
Enhanced Patient Care: With comprehensive patient records and easy access to care plans, HCHB helps caregivers provide more personalized and effective care to their patients.
Scalability: HCHB is designed to grow with your agency, supporting everything from small startups to large, multi-site organizations without compromising on performance or usability.
Cost Savings: By improving operational efficiency and productivity, HCHB helps home health agencies reduce overhead costs and increase their bottom line.
Secure Data Management: The software employs robust security measures to protect patient data and ensure compliance with HIPAA regulations, giving agencies peace of mind.
Mobile Accessibility: HCHB's mobile app allows caregivers to access the system from anywhere, making it easier to update patient records, check schedules, and communicate while on the move.
Improved Scheduling: The software's advanced scheduling features help agencies optimize their caregivers' routes and appointments, reducing travel time and increasing the number of patients served.
Quality Assurance: HCHB includes tools for monitoring care quality and patient satisfaction, helping agencies uphold high standards of care and address any issues promptly.
Training and Support: HCHB provides comprehensive training and ongoing support to ensure that agencies can maximize the benefits of the software and navigate any challenges that arise.

Industry Expertise

HCHB, or Homecare Homebase, is a specialized software solution designed to streamline operations for home health and hospice care providers. Its industry expertise lies in offering comprehensive tools tailored to the unique needs of these healthcare services, such as patient management, scheduling, billing, and regulatory compliance. This makes HCHB best suited for home health and hospice organizations looking for an integrated platform to improve efficiency, ensure compliance with healthcare regulations, and enhance patient care.

HCHB Reviews

Average customer reviews & user sentiment summary for HCHB:

61 reviews

62%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of HCHB reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Functionality: The system provides in-depth reporting and real-time patient data, optimizes scheduling and simplifies the documentation process, noted 85% of reviewers who mentioned the product’s functionality.
Accessibility: Nearly 88% of reviewers emphasized that the product offers updated patient and employee information in one place for easy access.
Billing: The application provides simple billing and payroll modules to process multiple payment types, said approximately 80% of users who talked about the product’s reporting capabilities.

Cons

Time Consuming: Entering patient information is time-consuming as the system doesn’t fill similar fields automatically, noted 85% of users who talked about the product’s non-streamlined data entry process.
Slow: Nearly 77% of reviewers said that the system is slow to load client data when dealing with multiple patients.
Learning Curve: Approximately 88% of users said that the product’s initial setup is overwhelming and involves a learning curve to know its bells and whistles.

Researcher's Summary:

Homecare Homebase is a comprehensive solution that streamlines patient referrals, revenue, scheduling, billing and payroll processes. It provides real-time data updates for better patient care while simplifying documentation for clinicians. However, the application is complex to use at first, involving a bit of a learning curve to get used to its features. It is slow to respond when handling multiple patient data and doesn’t offer a streamlined data entry system.

Key Features

Smart Scheduling: Optimize caregiver visits by using algorithms to create efficient routing, scheduling and mapping. Better utilize full-time employees without adding expensive overtime hours while cutting costs and improving care continuity. Eliminate additional costs and miles by leveraging part-time expertise nearby.
Patient Records: Access patient data quickly while recording client information, uploading relevant reports and taking notes. Sync schedules in a cohesive space to efficiently utilize staff time.
Compliance: Stay aligned with the latest regulations and changes with a team of compliance experts. Get new requirements through online training and updates. Access up-to-date and current data on-cloud without any additional hardware installations.
Mobile Access: Access EMR in real time with or without an internet connection. Schedule appropriate clinicians for every visit using any Android or iOS device. Get clinical guidance when required while quickly completing online documentation and uploads.
Reporting: Make smart business decisions based on operational, clinical and performance metrics. Customize dashboards, personalize reports and analyze metrics to stay competitive while improving patient care. Get a grip on crucial data to boost productivity and profits.
Documentation: Ask users for vital documentation to meet OASIS requirements, therapy goals, progress reports, reassessments and wound care protocols. Eliminate duplicate entries by customizing assessment forms and pathways.
Billing and Claims: Accurately provide all relevant information while formatting data for each payor. Initiate same-day payments and authorizations while reducing costly omissions and errors. Avoid resubmissions and claim denials due to clerical errors.