MatrixCare Reviews & Pricing

Key Features

• Patient Intake: Use integrations to import patient records from EHR systems. Message and transmit sensitive documents securely using DirectTrust network and via providers like CommonWell Health Alliance and Carequality. Add to patient records by scanning documents and taking photos with the mobile app.
• Point of Care Tools: Boost care delivery with the MyScrubber Clinical app that offers caregivers assessments, alerts and recommendations. Review new medications using the mobile app, monitor and document wound care and communicate with patients, caregivers and staff via direct messages or video chat.
• EVV: Help clinicians accurately capture hours with GPS-monitored time cards for EVV and payroll verification. Auto-record, verify and report caregiver travel information to double-check EVV through mileage auto calculation.
• Patient Engagement: Provide patients with 24/7 telehealth, remote patient monitoring and health assessments using the Health Recovery Solutions (HRS) integration. Keep families updated with direct messaging, document sharing, electronic document signing and video chat.
• Analytics and Reporting: Use MyAnalytics to generate reports that analyze commonly monitored metrics. Improve decision-making with additional reporting capabilities. Identify at-risk patients and boost early interventions with resource and episode management analytics using the Medalogix integration.
• Revenue Cycle Management: Configure accounts to set GL account numbers using a set of predetermined criteria for month-end general ledger. Auto-verify patients’ Medicaid and Commercial eligibility for services prior to claims submission and submit Medicare claims faster electronically via eClaims.
• Compliance and Audits: Ensure compliance with accurate documentation using CMS and best practices. Use HEALTHCAREfirst to deploy and analyze your HHCAHPS survey with comprehensive reports from CAHPS experts. Get your agency reviewed by OASIS experts to pinpoint issues.

Approach to Common Challenges

• Limited Compliance: Deliver consistent care while complying with PDPM and other regulatory guidelines. Care staff can prioritize tasks and respond to patient conditions using role-based data. Automate processes to free staff time spent manually entering data.
• Complicated Analytics: Monitor metrics that increase cost and impact revenue. Use analytics to streamline operations and drive variances. Harvest and interpret organizational data for smart decision-making.
• Long Revenue Cycles: Close month-end books accurately using the revenue cycle management capability. Automate processes by creating exception-based workflows while saving time. Configure business rules for accurate reimbursements and integrated claims management. Use general ledgers, accounts payable and payroll modules to boost efficiency and save time. Use invoice reporting and recurring invoices while generating positive pay files to save time.
• Poor Patient Safety: Configure e-prescription workflows to streamline operations and improve patient safety. Decrease potential transmission delays, save time and reduce manual data-entry errors.

Cost of Ownership

Limitations

• Upgrade costs can be expensive.
• Learning curve for caregivers.
• Lengthy documentation process.

Demo Resources

• Client Community: Check to see if other users have experienced the same issue and you, and how it can be rectified. Access product information, user guides, training modules and user questions and answers.
• Resource Database: View case studies, read eBooks, listen to podcast and watch on-demand webinars.
• Training Assurance Plus: Get personalized training and attention on-site or virtually from MatrixCare trainers.

FAQs