iGMS Reviews & Pricing

by AirGMS Technologies | Founded 2015, North Vancouver, Canada

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Overview Pricing Benefits Reviews Features

Categories:

What is iGMS?

Industry Specialties: Serves real-estate

iGMS is a vacation rental management system that streamlines routine operations such as guest communication, calendar synchronization, housekeeping and more using a single interface. Users can manage reservations and listings on OTAs through a dedicated channel manager.

It enables real-time synchronization of reservations and availability to avoid double bookings. It automates payment processing and shows relevant financial information on the dashboard for easier hosting.

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User Sentiment

Based on 423 reviews:

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Product Screenshots and Videos

iGMS Pricing

Based on our most recent analysis, iGMS pricing starts at $1 (Free, Monthly).

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Starting From: $1
Pricing Model: Free, Monthly
Free Trial: Yes, Request for Free

Training Resources

iGMS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for iGMS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

iGMS Benefits and Insights

Why use iGMS?

Key differentiators & advantages of iGMS

Efficient Property Management: Streamline routine tasks like guest communication, calendar syncing, maintenance tasks and more using a centralized platform.
Reach More Travelers: Design property websites to take direct bookings and market on multiple channels, OTAs and ILS. Sync calendars across every distribution channel by integrating with iCal.
Streamline Communication: Organize and respond quickly to messages with a unified inbox for receiving queries from every distribution channel. Offers templates to design triggered messages throughout the guest journey.
Improve Team Management: Onboard unlimited team members, grant access levels based on user roles, assign tasks and track progress from a dashboard.
Save Time: Automate recurring administrative tasks like assigning tickets to support agents, productivity tracking, periodical financial reporting, pricing adjustments, sending feedback forms to guests and more.
Ensure Mobility: Offers a mobile app for accessing the platform’s management end and staying on top of operations from remote locations. Mobile-optimized personal websites and booking engines allow guests to engage via any device.

Industry Expertise

Serves vacation rental and hotel management businesses of every type and size.

iGMS Reviews

Average customer reviews & user sentiment summary for iGMS:

423 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of iGMS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Improved Coordination: iGMS helps save time by consolidating major marketing, booking, maintenance and reporting workflows in a centralized platform, according to 83% of reviews on this aspect.
Intuitive Interface: Its interface is straightforward and easy to navigate, according to 84% of reviews on the UI.
Synced Calendars: 87% of users who mentioned this feature said it’s convenient to have a synced calendar across channels for managers and guests.
Automated Messaging: 81% of reviews on this aspect said template libraries and automation tools help save time by automating guest interactions.
Support: According to 74% of reviews on the support suite, the system provides agile and helpful responses.
Constant Improvements: According to all reviews on this aspect, the vendor launches regular upgrades for platform improvements.

Cons

Accounting: It doesn’t offer accounting features and lacks integration with QuickBooks, according to all reviews on property bookkeeping.
Reporting: 95% of reviews on financial reporting said the system offers limited report variations and customizations.
Booking Button: The booking button lacks advanced customizations like security deposits, long-term bookings and more, according to 62% of reviews on booking customizations.

Researcher's Summary:

iGMS is an all-in-one vacation rental software for marketing, booking, communication and maintenance management. According to users, it’s easy to use, quickly deployable and offers constant upgrades for improvement. The multichannel interactive calendar and automated messaging module are its most popular features.

However, reviews noted that it lacks reporting variations and doesn’t offer accounting features or integrations. The native booking engine also lacks features present in OTAs. Considering these factors, iGMS isn’t suitable for enterprises looking for in-depth reporting, accounting and customizations. But a rich features list at this price range makes it ideal for managers with medium-sized portfolios and growing vacation rental businesses.

Key Features

PROtrack: Auto-assign guests to a support agent, distribute tickets among agents based on expertise and specialization, monitor agents’ productivity and receive reports on guests’ interaction with agents.
Booking Management: Store and track guests’ contact details, booked nights and hosts’ contact details. Create booking tickets from the dashboard with the built-in smart calendar. Automate initial interaction with guests using triggered messaging and message templates.
Payment Processing: Leverage native integration with Stripe to provide customers with a secure payment portal. Automate invoice generation for reservations from OTAs or direct bookings, and receive instant payment.
Channel Management: List portfolios on all major OTAs and manage listings from the dashboard. Synchronize reservation data, amenities and calendar across every platform to ensure flawless coordination. Property managers can manage multiple portfolios for different investors by handling various accounts.
Smart Messaging: Record guests’ messages from all channels for review in a unified inbox. Interact with tourists worldwide with multilingual message templates and automate most daily communications. Preset date, time and rules to send trigger messages to guests at every stage of their booking.
Cleaning and Team Management: Invite team members to facilitate seamless collaboration and assign tasks and roles to them. Create labels to customize access permissions and set up notifications via text or email. Schedule cleaning tasks and automatically assign those to cleaners.
Website Builder: Design unique property websites using drag-and-drop content blocks and various website templates. Connect the website to a native booking engine and preferred payment gateways for a seamless guest experience.
Automation Tools: Set rules to automate pricing and discount based on personal metrics. Use templates to design automated messages and forms during guest check-in, stay and check-out. Integrate with KeyCafe to track property key exchanges.
Reporting: Automate periodic reports on payouts, reservations, monthly revenue and tasks. Allow owners to access property-specific financial reports.