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#16

Rippling is ranked #16 in the Employee Engagement Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Rippling Pricing

Based on our most recent analysis, Rippling pricing starts at $8 (Per User, Monthly).

Price
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Starting From
$8
Pricing Model
Per User, Monthly
Free Trial
No

Training Resources

Rippling is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Rippling:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Rippling Benefits and Insights

Why use Rippling?

Key differentiators & advantages of Rippling

  • Powerful Reporting: Provide employee turnover insights for HR, app usage monitoring for IT and compensation trends for finance. The platform facilitates the creation of customized reports and graphs, providing crucial data for informed decision-making. Run powerful prebuilt reports like compensation and payroll journal reports, or create custom reports and graphs using any employee attribute. 
  • Automatic Tax Filing: The system simplifies payroll tax calculations and filing, ensuring compliance with federal, state, and local agencies. From W2s and W4s to 1099s and new hire filings, automate all compliance-related tasks, bringing peace of mind to administrative processes. 
  • Go Paperless: Digitize and manage every document, from offer letters to employee handbooks, streamlining processes and reducing reliance on paper.
  • Seamless Integration: Connect with over 500 apps to set up new hires in platforms like Slack, issue corporate cards that integrate directly with the Rippling's Financial Cloud payroll system, control door access with Proxy, and automate manual tasks through the Rippling App Shop. 
  • Unified Employee Database: Get accurate employee data across all modules, eliminating manual entry and minimizing errors in the workforce management process. The system’s advanced Rippling Recruiting ATS integrates seamlessly with their Headcount Planning and Compensation Bands products. 
  • Robust Data Protection: Enhance security by incorporating Cylance for real-time, AI-powered threat detection, safeguarding devices from malware and viruses.

Industry Expertise

Rippling suits any industry and has successfully served companies across diverse sectors like IT, insurance, automotive, food and beverages, entertainment and retail.

Rippling Reviews

Average customer reviews & user sentiment summary for Rippling:

User satisfaction level icon: excellent

4543 reviews

97%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Rippling reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Global Payroll and Benefits: Rippling streamlines international payroll and benefits administration, eliminating the need for disparate systems and manual processes.
  • Automated Onboarding and Offboarding: New hires can be onboarded efficiently with automated workflows that handle paperwork, equipment provisioning, and systems access. Similarly, offboarding processes are streamlined, ensuring smooth transitions and compliance.
  • Customizable Workflows: Rippling allows HR teams to create custom workflows tailored to their specific needs, automating tasks such as approvals, data collection, and notifications.
  • Integrations: Rippling integrates seamlessly with various HR and business applications, including payroll, benefits, time and attendance, and applicant tracking systems, creating a unified HR ecosystem.

Cons

  • Steep Learning Curve: The platform's complexity can be overwhelming for new users, especially those unfamiliar with HR software. Navigating the interface and understanding its features may require significant time investment and training.
  • Customer Support Challenges: Some users have reported difficulties reaching customer support or experiencing slow response times, leading to frustration when seeking assistance with technical issues or general inquiries.
  • Integrations and Customization Limitations: While Rippling offers various integrations, it may not seamlessly connect with all existing HR systems or third-party tools used by businesses, potentially requiring additional configuration or workarounds.

Researcher's Summary:

Navigating the realm of human resources software can feel like venturing into a labyrinth, but Rippling appears to be a guiding light for many businesses. Users frequently highlight its user-friendly interface, making it accessible even for those with limited experience in HR software. Affordability is another key factor that resonates with users, especially when compared to the often hefty price tags of similar solutions. The comprehensive suite of features offered by Rippling further solidifies its appeal, encompassing everything from payroll and benefits administration to talent management and time tracking. This all-in-one approach eliminates the need for multiple, disparate systems, streamlining HR processes and reducing administrative burdens.

Rippling distinguishes itself through its seamless integrations with third-party applications, such as Slack, Zoom, and Microsoft Office 365. This interconnectedness fosters a more cohesive and efficient work environment, allowing data to flow effortlessly between different platforms. Additionally, Rippling's automation capabilities empower businesses to automate repetitive tasks, such as onboarding new employees or processing payroll, freeing up valuable time and resources. The platform's robust reporting and analytics tools provide valuable insights into workforce trends and performance, enabling data-driven decision-making.

Considering its strengths and weaknesses, Rippling emerges as an ideal solution for small to medium-sized businesses seeking a comprehensive, yet affordable and user-friendly HR platform. Its scalability ensures that it can grow alongside a business, adapting to evolving needs and complexities. While larger enterprises with more intricate HR requirements might require a more customizable solution, Rippling's core functionalities and ease of use make it a compelling choice for businesses looking to optimize their HR operations and enhance overall efficiency.

Key Features

  • Onboarding and Offboarding: Onboard employees across departments from anywhere in the world with a single click, setting up payroll, benefits, devices, and apps like Slack and Microsoft 365 within 90 seconds, according to the vendor. When employees are offboarded, the system automatically disables departing employees’ devices. 
  • Payroll: Users need not worry about deductions, paid time off or promotions — the payroll feature is synced with all employee data and HR systems. New hires are set up in payroll and pro-rated automatically. Tools like payrun comparison allow users to compare the current pay run against a previous one, so they can see how variables like promotions and PTO affect employee pay stubs. The module’s global payroll feature expands HR, IT and financial services abroad.
  • Benefits Administration: The system streamlines all a company’s benefits offerings in one place, from healthcare to 401(k)s. Users can choose from preexisting benefits or shop for new benefits, receiving recommendations on the best options. They can also talk with a licensed Rippling advisor or invite their own broker. New hires are automatically invited to review benefit plans and enroll online. 
  • Workflow Management: Automates changes in the chain of approval, empowering managers to define and execute changes quickly and easily. Managers can and make changes, like giving someone a raise, without giving up control.
  • Time Tracking: Managers can set a PTO policy that meets the team's requirements. They can then review and approve vacation requests with a click. Logged hours and paid time off are synced with payroll. 
  • ATS: Rippling Recruiting offers a comprehensive toolset, from candidate assessments and in-platform scheduling to feedback forms and customizable email templates. One-click hiring workflows make it easier to manage onboarding. It also integrates with Rippling Headcount Planning and Compensation Band.
  • Rippling Headcount Planning and Compensation Bands: Achieve visibility and alignment for HR, finance and hiring managers with a single source of data and better access controls.
    • Stakeholders can view actual and projected headcount, and automation saves time during the approval process.
    • Compensation reporting helps track pay trends and prevent over or underpaying. Workflows provide alerts when compa-ratios change and automate the process of enforcing compensation policies.
  • ACA and Cobra Administration: Ensures compliance by automatically delivering ACA notices, and it collects and submits employees’ COBRA payments. It also offers FSA, HSA and commuter benefits on one, pre-tax debit card. 
  • IT and Operations Management: Users can automatically buy, configure, secure and manage company devices — both Apple and Android — with an IT system connected to a single employee record. Administrators gain total visibility into every device across the company. They can remotely track employees’ security status and app usage, make changes, and re-assign devices to new employees. They can also install apps on work computers according to attributes like role and location. 
  • Security: Facilitates app management, controls employee access with single sign-on (SSO), and ensures data security with multi-factor authentication and device encryption features. Managers can disable computers during offboarding, encrypt employees’ hard drives, enable multi-factor authentication, push OS and security updates, and lock and wipe lost or stolen devices. 

Limitations

User feedback indicates the following limitations of Rippling, as of the time of this review:

  • The native mobile app lacks benefits support. 
  • Payroll calendar access is limited to administrators.
  • Navigation can be cumbersome, requiring users to return to the home screen to move between platform areas.
  • The absence of built-in clock-in/clock-out functionality means it doesn't record employee hours.

Suite Support

mail_outlineEmail: [email protected].
phonePhone: No support phone number is mentioned.
schoolTraining: Customers can access training resources from the website's help center, including FAQs to address common questions.
local_offerTickets: A ticket system isn't mentioned.
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