WellSky Scheduling Reviews & Pricing
by WellSky | Founded 1980, Overland Park, KS
Categories:
What is WellSky Scheduling?
Industry Specialties: Serves healthcare industry
WellSky Scheduling (formerly Appointments Everywhere) is a cloud-based solution that helps healthcare organizations of all sizes manage their end-to-end scheduling operations.
Customizable to meet the needs of multiple specialty practices, it offers modules that support drag-and-drop scheduling, efficient resource management, patient communication and analytics in a secure HIPAA-compliant ecosystem.
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WellSky Scheduling Pricing
Based on our most recent analysis, WellSky Scheduling pricing starts in the range of $100 - $500.
- Price
- $$$$$
- Starting From
- Undisclosed
- Pricing Model
- Annually, Quote-based
- Free Trial
- No
Training Resources
WellSky Scheduling is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for WellSky Scheduling:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
WellSky Scheduling Benefits and Insights
Why use WellSky Scheduling?
Key differentiators & advantages of WellSky Scheduling
- Easy to Use: Easily manage scheduling and intake processes through an easy to learn and use drag-and-drop interface.
- Cost-Efficient: Choose the best option for your practice and organization from their three-tier pricing plan.
- Reduce No-Shows: Reduce no-shows with timely patient communication regarding upcoming appointments.
- Mobile Access: Access the software through internet-connected mobile devices for ease of access.
- Compliance: Manage sensitive patient information and communicate with patients through a HIPAA-compliant system.
- Customizable: Customize the platform to manage multiple resources and fit multi-specialty requirements for practices like behavioral health specialties, respiratory health, blood and marrow therapy, radiology, chiropractic, cardiology, home health and more.
Industry Expertise
WellSky Scheduling is suited to healthcare practices and organizations of all sizes. It helps over 5,000 clinics, hospitals and practices.
WellSky Scheduling Reviews
Based on our most recent analysis, WellSky Scheduling reviews indicate a 'great' User Satisfaction Rating of 84% based on 8 user reviews from 1 recognized software review sites.
Synopsis of User Ratings and Reviews
Based on an aggregate of WellSky Scheduling reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Is WellSky Scheduling truly a well-scheduled solution for healthcare providers? User reviews from the past year suggest that it generally lives up to its name. WellSky Scheduling garners praise for its intuitive drag-and-drop interface, which simplifies appointment scheduling and minimizes administrative tasks. Users specifically highlight the ease of moving appointments, which significantly streamlines workflow. This user-friendly design makes it a favorite among healthcare staff who are not tech-savvy. However, some users have reported occasional technical glitches and a learning curve for new users, indicating that even well-designed software can have its quirks. A key strength of WellSky Scheduling is its robust feature set, including appointment reminders, calendar management, and integration with other healthcare systems. These features contribute to a significant reduction in no-shows and improved patient satisfaction, as evidenced by user testimonials. Overall, WellSky Scheduling appears to be a reliable and efficient patient scheduling solution best suited for healthcare providers of all sizes seeking to optimize their scheduling processes and enhance patient care. Its intuitive design, comprehensive features, and positive user feedback make it a strong contender in the patient scheduling software market.
Key Features
- Appointment Management: Manage schedules and timesheets of practitioners as well as staff. Schedule appointments as per practitioner’s availability through a drag-and-drop interface. Manage multi-step procedures and recurring appointments in a few clicks. Fill up empty slots and rearrange canceled appointments using a waitlist.
- Intake Management: Streamline intake process by sharing intake forms, enabling e-signatures and collecting pre-appointment information such as demographic details, existing medical history, current prescriptions, family history, consent forms and more.
- Patient Communication: Notify patients of upcoming appointments through email and SMS. Send reminders for filling intake and consent forms as well as timely bill payments.
- Patient Portal: Offer a dedicated self-service portal to patients for scheduling appointments, accessing medical histories, paying bills and safely communicating with their doctors.
- Reporting and Analytics: Access 100+ reports that aid in monitoring resources, tracking patient cancellations and conflicts, managing billing and financials, noting new patients and referrals and collecting diagnoses.
Limitations
These limitations are current as of the writing of this review:
- Interface is outdated
- System is slow to operate
- Occasional bugs and crashes are reported.
Suite Support
WellSky Scheduling offers phone and email support to its users during business hours.
mail_outlineEmail: Users can reach support experts through email at [email protected].
phonePhone: Support experts are available by phone at +1-800-889-8456.
schoolTraining: WellSky Scheduling offers live online training and onboarding support.
local_offerTickets: Users can submit a ticket through email. All issues are responded to in priority order.