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What is Workday PSA?

Industry Specialties: Serves all industries

Workday Professional Services Automation is a cloud-based app that delivers fully integrated solutions for project management, talent acquisition, expense tracking, timekeeping and more.

This system has an adaptive framework that streamlines human capital management and offers visual customizations of the intuitive interface. Manage teams, projects, recruiting and finances from one location. Improve productivity through suggested insights and automate workflows to increase customer engagement.
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#94

Workday PSA is ranked #94 in the PSA Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Workday PSA Pricing

Based on our most recent analysis, Workday PSA pricing starts at $99 (Per User, Monthly).

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Price
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Starting From
$99
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Workday PSA is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Workday PSA:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Workday PSA Benefits and Insights

Why use Workday PSA?

Key differentiators & advantages of Workday PSA

  • Improved Resource Management: Allocate resources efficiently by matching skills to project requirements, reducing downtime and maximizing productivity.
  • Enhanced Project Visibility: Gain real-time insights into project status, budgets, and timelines, enabling proactive decision-making and timely interventions.
  • Streamlined Billing Processes: Automate invoicing and expense tracking to ensure accurate and timely billing, reducing administrative overhead and improving cash flow.
  • Optimized Workforce Utilization: Monitor and adjust workforce deployment to ensure optimal utilization, minimizing bench time and increasing billable hours.
  • Comprehensive Financial Management: Integrate project financials with core accounting functions to provide a holistic view of financial performance and profitability.
  • Scalable Solution: Adapt to business growth and changing project demands with a flexible platform that scales with your organization.
  • Enhanced Collaboration: Foster better communication and collaboration among team members with integrated tools for sharing documents, updates, and feedback.
  • Data-Driven Decision Making: Leverage advanced analytics and reporting capabilities to make informed decisions based on real-time data and trends.
  • Improved Compliance: Ensure adherence to industry standards and regulatory requirements with built-in compliance features and audit trails.
  • Reduced Administrative Burden: Automate routine administrative tasks, freeing up time for strategic activities and reducing the risk of human error.
  • Enhanced Client Satisfaction: Deliver projects on time and within budget, improving client satisfaction and fostering long-term relationships.
  • Seamless Integration: Integrate with other enterprise systems such as CRM and ERP to create a unified, streamlined workflow across the organization.
  • Customizable Dashboards: Tailor dashboards to meet specific needs, providing stakeholders with the information they need at a glance.
  • Proactive Risk Management: Identify and mitigate potential risks early with tools for risk assessment and management, ensuring project success.
  • Enhanced Forecasting: Improve project forecasting accuracy with predictive analytics, helping to anticipate future resource needs and financial outcomes.

Industry Expertise

Workday Professional Services Automation (PSA) expertise is highly valued in industries that manage complex project-based operations and require sophisticated resource management, time tracking, and financial planning capabilities. This expertise is particularly beneficial for consulting firms, IT service providers, and organizations in the professional services sector. Professionals with this specialization are adept at leveraging Workday PSA to optimize project delivery, improve profitability, and enhance decision-making processes, making it best suited for businesses looking to streamline their services delivery and project management practices.

Workday PSA Reviews

Average customer reviews & user sentiment summary for Workday PSA:

User satisfaction level icon: great

26 reviews

81%

of users would recommend this product

Workday PSA has a 'great' User Satisfaction Rating of 81% when considering 26 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Workday PSA reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Project Management: Users praise Workday PSA for its intuitive interface and robust project management features, enabling efficient planning, tracking, and execution of projects.
  • Enhanced Resource Management: Workday PSA excels in resource management, allowing organizations to optimize resource allocation, track availability, and ensure projects are adequately staffed.
  • Improved Financial Control: Users appreciate Workday PSA's financial management capabilities, which provide real-time visibility into project costs, budgets, and profitability.

Cons

  • Reporting Limitations: Users express frustration with the inflexibility and limitations of Workday's reporting features, particularly when trying to create custom reports or extract specific data sets for analysis.
  • Complex User Interface: The system is often described as being difficult to navigate, with a steep learning curve for new users and even experienced users struggling to find specific functions or complete tasks efficiently.
  • Integration Challenges: Integrating Workday PSA with other systems can be a significant hurdle, often requiring extensive customization and support from Workday or third-party consultants.

Researcher's Summary:

Is Workday PSA the workhorse of PSA solutions? User reviews from the past year suggest that Workday PSA is a strong contender in the PSA market, particularly for larger organizations with complex needs. Users praise its robust feature set, highlighting its comprehensive financial management capabilities, seamless integration with other Workday products (like HCM and Financials), and powerful reporting tools that provide granular insights into project performance. For example, users mention the ability to track project profitability in real-time and proactively identify potential budget overruns as a major advantage.

However, this robust functionality comes at a price. Users frequently cite Workday PSA's complexity and steep learning curve as drawbacks, suggesting that it may not be the best fit for smaller businesses or those with limited IT resources. Some users also express frustration with the platform's user interface, finding it less intuitive than competitors like FinancialForce PSA or Projector PSA. Despite these criticisms, many users maintain that Workday PSA's strengths outweigh its weaknesses, particularly for organizations already invested in the Workday ecosystem. Its ability to unify financial, HR, and project data into a single source of truth is a powerful differentiator that enables data-driven decision-making and streamlines operations. In conclusion, Workday PSA is a powerful but complex solution best suited for large, enterprise-level organizations with the resources and technical expertise to maximize its potential.

Key Features

  • Expense and Revenue Tracking: Control spending using the Mobile Expense Capture tool to scan and upload receipts on the go. Analyze expenditures or approve budgets according to user controls. Oversee lifecycles for all projects and customize billing schedules, rates or exceptions. 
  • Project Management: Assign team members to activities based on skills. Configure or modify processes without coding knowledge. Monitor roles, revenue and hours linked to each task. 
  • Workforce Management: Provide flexible support to employees using personalized pay options like period salary or multiple one-time payments. Simplify time tracking with the mobile and web time clock that includes geofencing. Monitor and approve timesheets quickly by viewing highlighted anomalies and automating approvals. 
  • Employee Self-Service: Set up direct deposit without an administrator. Request time off or check balances and accruals through mobile and voice self-service. Update personal information, view updates or pay and benefits at any time. 
  • Reporting and Analytics: Using global data to scale workforce needs, anticipate staff absences or changing employment regulations. Improve business performance by building competitor benchmarks into reports. 
  • Integration: Integrate with SAAS apps or with third-party tools such as Salesforce. Submit expense reports from Slack or Microsoft Teams. 
  • Performance Management: Upskill employees and recommend learning modules or job opportunities. Apply predictive talent insights to coaching sessions and set performance goals. Develop career plans and schedule follow-ups. 

Suite Support

mail_outlineEmail: Information not specified.
phonePhone: Information not specified.
schoolTraining: Training is provided in-person or online through a certification program or training courses.
local_offerTickets: Account holders will need to contact HR or IT to submit a case to an expert.
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