Heartland POS Benefits and Insights

Why use Heartland POS?

Improve Customer Service: Deliver first-class customer experiences with a powerful, intuitive and affordable point of sale solution. Access engagement tools and user retention marketing strategies, like a customer dashboard, segmentation, loyalty programs and custom reports.
Enhance Capabilities: Improve performance and manage business aspects like inventory, reporting, payments and more with advanced features like intuitive design, multi-channel dashboards and built-in CRM.
Gain Insight into Business Metrics: Make smart decisions and review business performance regularly with analytical tools like real-time metrics, data exports, custom reports and user permissions.
Scale Easily: Use the developer-friendly open API, eCommerce integrations and suite of services to meet changing business needs and get recent feature updates.

Ideal for restaurants, retail and service businesses of all sizes.

Key Features

Point-of-Sale Platform: Expand business in-store, online and on-the-go via features like kiosk ordering, mobile payments, time tracking, delivery services and more. Features are customizable based on unique requirements for restaurant, beauty, legal, accounting, retail and home industries.
Payroll: Manage cash flow and staff profiles. Track work hours, create labor reports, monitor breaks, record overtime and more. Get on-demand access to HR professionals, manage pre-employment tasks, manage taxes and gain performance insights from reports.
Payments: Make online payments smoothly through an automated IVR system with secure billing methods. It supports credit and debit cards, digital wallets, gift cards and ACH payment options on web and mobile-based channels.
Marketing: Strengthen business performance by using customer behavior, buying patterns and purchase trends to build effective engagement strategies. Create personalized campaigns, offer gift cards and send promotions to encourage customer retention.
Integration Program: Improve technology, staffing and service capabilities with the POS integration program that offers several cloud and traditional, hospitality and retail, offerings. Access training sessions, conferences and marketing campaigns based on program level.

At the time of this review, these are the product’s limitations according to user feedback:

Email: Not mentioned on the website. Users can fill out the support form to connect with a team member.

Phone: +1 (888) 332-4835.

Training: Visit the blog to access self-help articles.

Tickets: Users can fill out the support form to connect with the support team.