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What is Sales Cookie?

Industry Specialties: Serves all industries

Sales Cookie is a cloud-based SaaS tool that helps manage incentives, update daily rep statements, automate calculations and centralize plan enrollments. It automatically synchronizes data and facilitates currency conversions in real time.

It includes incentive plan design, calculations and dashboards, setup and configuration, enterprise reporting, multi-currency support, security and auditing.
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#5

Sales Cookie is ranked #5 on the top 10 Sales Commission Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

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Sales Cookie Pricing

Based on our most recent analysis, Sales Cookie pricing starts at $30 (Per User, Monthly).

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Starting From
$30
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Sales Cookie is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Sales Cookie:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Sales Cookie Benefits and Insights

Why use Sales Cookie?

Key differentiators & advantages of Sales Cookie

  • Boost Payment Accuracy: Avoid paying extra with capped payouts, goal-oriented discount margins and simulations that help predict future incentive spending. 
  • Enhance Customer Experience: A modern UI facilitates navigation and tool usage. Automatically handles multiple currency exchange rates. Log activity entries that users can review from the dashboard panel in real time. 
  • Simplify Calculations: Automatically calculates incentives and commissions using different design templates. Enables faster payment roll-outs. 
  • Improve Communication: Improve communication with managed plan reviews and acceptance. Automatically informs participants about significant changes to boost understanding and trust regarding incentive programs. 
  • Try a Free Trial: Offers a 14-day free trial to use the features before investing in the product. Requires no credit card information. 

Industry Expertise

Serves a variety of industries of multiple sizes, including small and medium-sized businesses and publicly traded companies.

Sales Cookie Reviews

Average customer reviews & user sentiment summary for Sales Cookie:

User satisfaction level icon: excellent

114 reviews

94%

of users would recommend this product

Sales Cookie has a 'excellent' User Satisfaction Rating of 94% when considering 114 user reviews from 1 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Sales Cookie reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Commission Tracking: Users praise Sales Cookie for its clear and straightforward way of tracking commissions, allowing them to easily see how much they've earned and what's pending.
  • Customizable Commission Structures: The platform's flexibility to tailor commission plans to different products, tiers, and roles is a major plus for businesses with varying compensation models.
  • Automated Calculations and Payouts: Sales Cookie automates the often tedious process of calculating and distributing commissions, saving time and reducing errors.

Cons

  • Difficult to Use: Users have reported the platform is not intuitive and requires a steep learning curve to use effectively.
  • Limited Customization: Sales Cookie lacks flexibility in tailoring the software to specific sales team workflows and processes.
  • Poor Customer Support: Users have expressed frustration with the responsiveness and helpfulness of the Sales Cookie support team.

Researcher's Summary:

Want to know if Sales Cookie is worth sinking your teeth into? Users praise Sales Cookie for its user-friendly design, flexible features, and scalability, making it a popular choice for businesses of all sizes. One standout feature is the real-time commission tracking, ensuring employees are paid accurately and on time, which is a major pain point for many businesses using manual methods or less sophisticated software. This real-time tracking also helps identify potential issues with commission structures, such as rates that are too low or too high, allowing for quick adjustments and greater fairness.

Users also appreciate the platform's customizability, allowing them to tailor the software to their specific needs. This flexibility is crucial for businesses with unique commission structures or workflows. While Sales Cookie receives overwhelmingly positive feedback, some users note that the reporting features could be more robust. However, the software's seamless integration with popular business applications like Salesforce and QuickBooks is a significant advantage, streamlining data flow and reducing manual work. Overall, Sales Cookie is best suited for businesses looking for a user-friendly, flexible, and scalable solution to automate their sales commission process, especially those who value real-time tracking and easy integration with existing systems.

Key Features

  • Incentive Plan Design: Create incentive plans with the help of a step-by-step interactive wizard. Choose a performance goal from profit, revenue or customized options. Automatically handle end-to-end calculations. 
  • Incentive Calculations: Submit incentive plans to calculate compensation in a few clicks. Access transactions, rewards and credited users. Process sales entries simultaneously for prompt results. 
  • Incentive Dashboards: Provide dedicated incentive dashboards to all participants. Configure enrollments, review credits, start calculations, release results and submit inquiries. Participants can view approved results on their incentive dashboard. 
  • Setup and Configuration: Edit spreadsheets online and add or remove users instantly. Configure automated system imports from Dynamics, Xero, HubSpot and QuickBooks. 
  • Enterprise Reporting: Leverage advanced reporting capabilities such as in-built reports and Microsoft Power BI Desktop support. Filter reports based on calculations, plans or periods. Reports include rep surveys, attainment, crediting and payout. 
  • Multi-Currency Support: Includes currency symbol transactions, exchange rate lookups and automated currency conversions. Choose manual methods or leverage automation to fetch market exchange rates. 
  • Security and Auditing: Promote security and data safety by assigning role-based access views and permissions. Audit and log role changes in real time. Customize permissions for full, plan and limited admins and participants. 
  • Integrations: Integrates with multiple systems, including Zapier, Xero, Tableau, Stripe, Salesforce, Quickbooks Online and Desktop, Paypal and Hubspot. 

Limitations

User feedback suggests the following product limitations at the time of this review:

  •  UI is difficult to navigate. 
  •  Signup is confusing. 
  •  Low granularity for API access permissions. 
  •  Filtering for sales data within reports is challenging. 

Suite Support

mail_outlineEmail: [email protected]. Not mentioned if it’s for support or general queries.
phonePhone: No information available.
schoolTraining: Refer to the support center for technical support and training resources.
local_offerTickets: Raise a ticket on the contact us page.
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