Ariba Reviews & Pricing

by SAP-ARIBA | Founded 1996, Menlo Park, CA

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Overview Pricing Benefits Reviews Features

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What is Ariba?

Industry Specialties: Supply Chain, Sourcing, Procurement

SAP Ariba is a cloud-based solution built to handle the end-to-end spend life cycle for businesses of all sizes. It also supports sourcing, procurement and numerous supply and distribution processes. It is scalable and comes with subscription or on-demand pricing options.

It integrates with ERP and other back-office options so that users can hang onto preferred workflows. With a focus on collaboration with suppliers and trading partners, users can extend their influence and discover valuable networking opportunities.

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User Sentiment

Based on 1222 reviews:

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Product Screenshots and Videos

Ariba Pricing

Based on our most recent analysis, Ariba pricing starts at $50 (Monthly).

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Starting From: $50
Pricing Model: Monthly
Free Trial: No

Training Resources

Ariba is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Ariba:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Ariba Benefits and Insights

Why use Ariba?

Key differentiators & advantages of Ariba

Manage Supply Chain Disruptions: Robust analytics and real-time communications with suppliers enables responses to supply chain disruptions in advance and as they occur. Avoid costly problem resolution by tackling issues before they have a damaging impact.
Reduce Costs: Cut costs and boost control over processes with accessible contract and procurement management tools. Remove costly mistakes from the equation and leverage sustained sourcing savings, resulting in increased profits.
End-to-End Features: Support the entire sourcing process with robust features that strengthen sourcing, procurement, financial and supply chain management tasks.
Boost Collaboration: Leverage a digital marketplace to help grow and manage sales cycles. Buyers can post sourcing through SAP Ariba Discovery and suppliers can respond with their details. Lets users join Ariba Network, which has a double the volume compared to eBay and Amazon combined.
Improved Risk Reduction: Ensure suppliers go through rigorous onboarding and qualification measurements to guarantee them as a good fit. Includes performance management features that offer valuable insight into client’s partner performance.

Industry Expertise

Provides supply chain and e-procurement support to businesses of all sizes. Serves over 4 million businesses with over 180 million transactions every year.

Ariba Reviews

Average customer reviews & user sentiment summary for Ariba:

1222 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Ariba reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Regular Feature Updates: New features are regularly introduced in the software, which is an advantage according to all reviews on this aspect.
Easy to Use: More than 90% of reviews on this feature suggest that the software has an intuitive user interface and all features are easy to navigate.
ERP Synchronization: It’s easy to integrate with an ERP system, a chief benefit as all reviews on the topic indicate.

Cons

Data Emailing: According to 80% of reviews on email capabilities, sending generated data via emails is slow and cumbersome.
Learning Curve: It has a learning curve for new users, as all reviews on this aspect state.
Lags Sometimes: According to all reviews on speed, the website lags occasionally while opening windows or clicking on drop down menus.
Customer Support: User support is quite slow especially for light account users, according to all reviews on customer support.

Researcher's Summary:

SAP Ariba is a comprehensive tool designed to help organizations with procurement, sourcing and supply chain management. User reviews suggest that data emailing and a steep learning curve are a couple major drawbacks of the product. The customer support is slow for light account users as well. Another con is that lags occur during basic navigation tasks. However, consistent product updates help solve such hindrances and consistently add new capabilities. It’s easy to use and can be easily synced with an ERP solution, which many users cite as a great advantage. All in all, it provides strong benefits but has some drawbacks that may make other solutions a better choice.

Key Features

Buying and Invoicing: A configurable interface with built-in approvals keeps up-to-date with compliance and cataloging. Removes the difficulty in the procure-to-pay process by simplifying the management of each step and supports businesses agility and scalability through global spend and visibility tools.
Financial Supply Chain Management: Streamline operations by eliminating manual entry and applying automation to complex processes. Link purchase orders to invoices, improve metric capture, comply with tax regulations, capture payment discounts and more.
Strategic Sourcing: Integrates into procurement execution processes for increased visibility, more savings opportunities and spend segmentation. Enables teams to organize and standardize their source-to-contract tasks, as it aggregates purchase orders with proper classification.
Direct Spending: Integrates with all processes from product design to manufacturing and delivery, which helps:
- Speeds up the time to market and provides a head start on the competition.
- Boosts supplier collaboration by identifying product shortages before they become costly problems.
- Increases supply chain visibility to increase fill rates and reduce overall inventory levels.
E-Procurement: Helps reduce bottom-line costs by delivering optimal negotiated savings rates. Decreases buying cycles by up to 50%, lowers supply costs by 10% and reduces processing costs by up to 60%.
Intelligent Spend: Users can simultaneously handle spend by category as well as coordinate spend policies for supply chain operations with a fully unified view of all spend processes. Supports all critical spend categories, including direct and indirect materials, external labor, travel and other expenses.
Buyer Services: Robust deployment services, solution consultations and adoption support enables a quick deployment and ensures that requirements are met right out of the gate.