E2open Reviews & Pricing

by e2open | Founded 2000, Austin, TX

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What is E2open?

Industry Specialties: Serves all industries

E2open's software provides businesses with a comprehensive solution for managing their supply chains. By offering a unified platform, it enables companies to optimize various aspects of their supply chain, including transportation management, demand forecasting, and inventory control. E2open caters to businesses of all sizes seeking to enhance efficiency and visibility within their supply chains. The software's ability to streamline operations and reduce costs makes it particularly beneficial for companies with complex supply chain networks.

E2open's pricing structure is typically subscription-based, with fees varying depending on the specific modules and features selected, as well as the size and complexity of the user's supply chain. While user experiences with E2open are generally positive, some users have noted that the platform's extensive functionality can lead to a steeper learning curve.

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User Sentiment

Based on 25 reviews:

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E2open Pricing

Based on our most recent analysis, E2open pricing starts at $549 (Annually, Freemium).

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Starting From: $549
Pricing Model: Annually, Freemium
Free Trial: No

Training Resources

E2open is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for E2open:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

E2open Benefits and Insights

Why use E2open?

Key differentiators & advantages of E2open

Enhanced Visibility: E2open provides real-time insights into every stage of the supply chain, enabling businesses to identify bottlenecks, predict potential disruptions, and make informed decisions swiftly.
Improved Collaboration: By facilitating seamless communication between suppliers, manufacturers, and distributors, E2open fosters a collaborative environment that enhances operational efficiency and reduces errors.
Cost Reduction: Through optimized inventory management and streamlined operations, E2open helps companies significantly reduce carrying costs, waste, and excess inventory, leading to substantial savings.
Increased Flexibility: E2open's advanced algorithms and machine learning capabilities allow businesses to quickly adapt to market changes, demand fluctuations, and supply chain disruptions, maintaining operational continuity.
Enhanced Customer Satisfaction: By ensuring timely delivery and maintaining product availability, E2open helps businesses meet customer expectations, thereby improving customer loyalty and brand reputation.
Risk Mitigation: E2open's predictive analytics and risk assessment tools enable companies to proactively identify potential risks and implement strategies to mitigate them, safeguarding against significant losses.
Regulatory Compliance: With built-in compliance management features, E2open simplifies the process of adhering to global trade regulations, reducing the risk of penalties and ensuring smooth cross-border transactions.
Sustainability Improvement: By optimizing routes, reducing waste, and improving resource allocation, E2open supports businesses in their efforts to achieve sustainability goals and reduce their environmental footprint.
Scalability: E2open's cloud-based platform is designed to grow with your business, easily accommodating new markets, products, and increased volumes without the need for significant additional investment.
Data-Driven Decision Making: Leveraging vast amounts of data from across the supply chain, E2open empowers businesses to make strategic decisions based on comprehensive analytics and insights.

Industry Expertise

Serves all industries from retail to automotive, telecom operators, ocean carriers and much more. It takes a holistic approach for whole demand, supply and global trade logistics.

E2open Reviews

Average customer reviews & user sentiment summary for E2open:

25 reviews

73%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of E2open reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Visibility Across the Supply Chain: E2open provides real-time visibility into inventory levels, order status, and shipment tracking, allowing businesses to proactively identify and address potential disruptions.
Improved Collaboration: The platform facilitates collaboration between different departments within a company, as well as with external partners such as suppliers and logistics providers.
Enhanced Efficiency: E2open automates many manual tasks, such as order processing and inventory management, freeing up employees to focus on more strategic initiatives.
Reduced Costs: By optimizing supply chain operations, E2open can help businesses reduce costs associated with inventory, transportation, and logistics.
Increased Customer Satisfaction: By improving on-time delivery and reducing stockouts, E2open can help businesses improve customer satisfaction.

Cons

Steep Learning Curve: E2open's comprehensive functionality can be overwhelming for new users due to its intricate interface and complex workflows, often requiring extensive training and onboarding.
Customization Challenges: Adapting E2open to specific business needs can be difficult and time-consuming, as it often necessitates significant configuration and development efforts to align with unique supply chain processes.
Integration Complexity: Integrating E2open with existing enterprise systems and external partners can pose challenges due to data mapping complexities and potential compatibility issues, requiring careful planning and technical expertise.
Cost Considerations: E2open's pricing structure can be a concern for some organizations, particularly smaller businesses, as it typically involves subscription fees, implementation costs, and ongoing maintenance expenses.

Researcher's Summary:

Are you ready to "e2open" the door to a more efficient supply chain? E2open has been making waves in the industry, with users consistently praising its ease of use and comprehensive features. Reviewers frequently highlight the platform's intuitive interface, making it accessible even for those without extensive supply chain experience. This user-friendliness is a significant advantage, as it allows companies to quickly onboard and start reaping the benefits of the software without a steep learning curve.

E2open's ability to streamline operations and boost efficiency is another recurring theme in user feedback. The platform's robust suite of tools, including order management, inventory management, and transportation management, enables businesses to optimize their supply chain processes from end to end. Users report significant reductions in inventory levels, improved order fulfillment times, and overall cost savings. These tangible results demonstrate E2open's effectiveness in addressing critical supply chain challenges.

While E2open receives overwhelmingly positive reviews, some users note that the platform's extensive functionality can initially feel overwhelming. However, the company's responsive customer support team is often commended for its ability to provide guidance and assistance, ensuring users can fully leverage the software's capabilities. E2open is particularly well-suited for medium to large enterprises with complex supply chains due to its scalability and comprehensive features. Its ability to handle large volumes of data and transactions makes it an ideal choice for businesses with intricate logistical needs.

Key Features

Logistics Visibility Network Application: Enhance visibility and reduce delays to streamline shipment creation. Enable users to choose lots based on availability in selective warehouses and factories. Validate lot additions with hard and soft copies to mitigate errors caused by shipment lots.
Custom Warehouse Management: Automate and optimize administering tasks involving payment duties to reduce taxes and tariffs. Manufacture, store and distribute products in a streamlined manner.
Purchase Order Collaboration: Automate purchase-to-pay processes and streamline time-consuming, laborious workflows to improve productivity and delivery schedules without the hassle of manual work.
Collaborative Manufacturing: Improve quality, accuracy and agility by enabling inventory lot visibility to manufacture and serialize traceable products. Establish end-to-end visibility to enhance communication in a single unified space.
Transportation Forecasting: Proactively collaborate with suppliers in advance and offer visibility to secure low costs and improve supply assurance and productivity while minimizing risks.
Inventory Collaboration: Access multi-level inventory visibility to manage products in multiple locations and proactively manage discrepancies in quantity of materials.
Drop-Ship Management: Cut back on costs and lead times while providing fast shipping by streamlining workflows. Create a uniform shipping experience that facilitates direct contact with customers and warehouses.
Supply Management: Automate and collaborate processes for unlimited access across all supply tiers. Manage and streamline real-time updates for an agile and responsive network.
Channel Shaping: Optimize channels to gain increased returns using the data management tool. Simplify audit and reporting processes while improving status tracking using serial numbers.
Demand Sensing: With the help of user data and channel partners, access and manage real-time data for metrics based on AI-driven algorithms.