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#57

Peakon is ranked #57 in the Employee Engagement Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Peakon Pricing

Based on our most recent analysis, Peakon pricing starts in the range of $100 - $500.

Price
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Starting From
Still gathering data
Pricing Model
Monthly, Quote-based
Free Trial
Still gathering data

Support

The following support services are available for Peakon:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Peakon Benefits and Insights

Why use Peakon?

Key differentiators & advantages of Peakon

  • Automated Engagement: Automate feedback collection, analysis and delivery for enhanced employee engagement. Prioritize other tasks while survey data gets delivered and increase team productivity. 
  • Two-Way Engagement: Foster two-way communication between employees and management. Hear out employees and analyze their feedback to improve workplace culture. Anonymity helps employees submit honest opinions comfortably. 
  • Integrations: Seamlessly integrates with external modules, including Slack, BambooHR and Microsoft Azure Active Directory. 
  • Notifications: Keep employees and managers updated on important tasks or deadlines. Send timely alerts through emails or push notifications for employees to act promptly. 
  • Global Platform: Interact with the same content in over 20 languages to simplify business transactions and currencies. 
  • Responsive Support: Dedicated representatives are available to help users resolve queries and issues promptly. Online and on-site training for existing or new users to navigate the system are also provided. 

Industry Expertise

Peakon provides employee engagement solutions to industries like hospitality, engineering services, consulting, real estate, automobile, financial services and more. It helps organizations become people centric through improved employee engagement, resolving employee issues and analyzing competitors. Its survey data helps make key operational decisions and aids in increased employee productivity.

Key Features

  • Customized Questions: Choose survey questions from an extensive database or customize them as needed. Users can create their own or add open-ended questions to surveys. Bring to fore factors affecting engagement at the workplace using smart benchmarking, pointed questions and text assessment.  
  • Onboarding and Training: Provide flexible training to salespeople anytime, anywhere. Help new sales representatives close deals quickly with immersive, on-demand training. Identify learning gaps of sellers and focus on critical skills retention with continuous learning. Ensure mandatory completion of specific training programs and provide badges and certifications once requirements are met. Improve formal training, onboarding, peer learning, certification, skills development and more. 
  • Pulse Surveys: Prepare brief surveys for employees regularly and measure the workplace’s pulse. Assess employee engagement levels based on their designations, pay structure and work environment. Customize survey frequency, components, questions and audience size. Store data in an accessible location for quick assessment. 
  • Actionable Insights: Analyze data from employee feedback and convert it into actionable insights. Leverage insights to build stronger teams by flagging areas that require improvement. Gather knowhow of individual employee and team strengths while highlighting weaknesses and improving work culture. 
  • Reporting and Dashboards: Get detailed insights on work culture, leadership and employee engagement levels with reporting tools. Use system generated or customize reports and submit them to leadership for organizational development. Intuitive dashboards succinctly provide actionable information from employee surveys. 
  • Diversity and Inclusion: Build a diverse and inclusive work culture to enhance everyone’s participation. Get an accurate picture of diversity at the workplace with employee demographic data and highlight underrepresented staff sections. Provide a platform to all employee groups and ensure initiatives are designed with every staff section in mind. Provide a safe space for every employee to raise issues of misconduct or harassment. 
  • Leadership Development: Tailor training sessions as per the requirements of managers. A curated content library, micro-courses and recommended actions help managers hone leadership skills. Provides support and collaborative planning to address challenging and ignored issues. Acknowledge top managers from each department and elevate company culture to a performance-driven workplace. 

Limitations

This product has the following limitations as of writing this review:

  •  Reports are tedious to interpret. 
  •  Requires a steep learning curve. 
  •  Not comprehensive and flexible. 
  •  Constant updates are frustrating. 
  •  Integrating with external HR modules is difficult. 

Suite Support

mail_outlineEmail: Email queries can be sent to [email protected] and [email protected].
phonePhone: Phone support is unavailable at present. Existing users can leverage the live support option on its website.
schoolTraining: Peakon’s site features various resources like advice, answers, articles, e-books, guides and to help users on various topics related to product set-up and issues faced.
local_offerTickets: This information is not listed at present.
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