Softworks Reviews & Pricing

by Softworks | Founded 1990, Bray, Ireland

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Overview Pricing Benefits Reviews Features

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What is Softworks?

Industry Specialties: Serves all industries

Softworks aims to improve workforce productivity, enhance profitability and increase operational value. Businesses can keep employees engaged and empowered with self-service modules and support by multi-disciplinary teams. It ensures that workforce plans and productivity align with the organization’s goals.

Its main capabilities include project tracking, absence management, labor scheduling and more.

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User Sentiment

Based on 36 reviews:

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Softworks Pricing

Based on our most recent analysis, Softworks pricing starts at $29 (Monthly).

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Starting From: $29
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Softworks is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Softworks:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Softworks Benefits and Insights

Why use Softworks?

Key differentiators & advantages of Softworks

Efficient Operations: Automate time and attendance according to rule-based workflows and reduce mundane HR admin tasks. Boost overall efficiency by focusing on crucial tasks.
Cost Control: Minimize extra payroll expenses by identifying hidden costs. Reduces repetitive and unnecessary admin functions to enhance performance.
Reduced Errors: Automated scheduling saves time and minimizes manual scheduling errors.
Diverse Analytics: Access actionable insights with various reports like balance, carer’s leave, violation, target, productivity and more.
Less Admin Work: Allow employees to record their working hours, access schedules and leave balances, along with requesting time off on the fly.
Flexible Working: Empower employees to manage their responsibilities and improve work-life balance with flexible working hours to increase productivity and retention rates.

Industry Expertise

Serves manufacturing, retail, the public sector, healthcare and other industries.

Softworks Reviews

Average customer reviews & user sentiment summary for Softworks:

36 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Softworks reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simplified Time Tracking: Many users appreciate the straightforward time tracking functionality, highlighting its ease of use for employees to clock in and out.
Automated Scheduling: Users frequently mention the convenience of automated scheduling, enabling them to effortlessly create and manage employee schedules.
Leave Management Streamlining: The platform's leave management system is praised for simplifying the process of requesting, approving, and tracking employee leave.

Cons

Limited Mobile Functionality: Some users have expressed frustration with the mobile app, citing limited functionality and difficulty with tasks like approving time off requests.
Reporting Complexities: A number of users have reported that generating reports can be cumbersome and time-consuming, particularly when needing to combine data from different modules.
Occasional System Glitches: While generally considered reliable, some users have mentioned encountering occasional system glitches or errors that disrupt their workflow.

Researcher's Summary:

Does Softworks really make workforce management a soft touch? User reviews from the past year suggest that Softworks is a user-friendly and flexible solution that can be customized to meet the specific needs of an organization. Users appreciate the ability to choose which features they want to use and how they want them to work. For example, one user praised the software's flexibility in allowing them to track employee time and attendance in a way that met their company's specific needs. Another user highlighted the software's ease of use, noting that even employees with limited computer skills were able to quickly learn how to use the system.

However, some users have reported that the software can be expensive and that the customer support can be slow to respond to requests. Despite these drawbacks, many users believe that Softworks is a valuable tool that can help organizations improve their workforce management processes. The software is particularly well-suited for organizations with a large number of employees or complex scheduling needs. Its robust feature set and customization options make it a good choice for businesses that need a comprehensive solution to manage their workforce.

Key Features

Time and Attendance Management: Record and analyze employee working hours and attendance. Offers in-depth graphic reports based on employee schedules, time off, attendance trends, overtime and more. Employees can log their work hours using the clocking terminal.
Automated Scheduling: Simplify tedious scheduling processes while ensuring regulatory compliance. Schedules available employees into shifts and rosters to save time and extra costs.
Leave Management: Generate reports on employee planned and unplanned absences and manage them conveniently. Access real-time attendance information to reduce the expense of unplanned absences and handle leave entitlements.
Core HR Management: Manages information about payroll, benefits, performance and more and helps:
- Securely store and access employee information.
- Track company assets like laptops, company cars, mobile phones and more.
- Receive automated alerts about regulatory compliance and expiry of employee skills.
- Get email reminders and customized alerts for deadlines.
Employee Self-Service: Make employees self-reliant by allowing them to record their work hours and access work schedules. Let employees update personal details, apply for time off and access flexitime and leave balances.
Project Tracking: Automate project management processes and minimize administration activities to increase productivity. Aligns project expenses with the organization’s budget.