Top Appointy Alternatives & Competitors For 2024

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Looking for alternatives to Appointy? Many users crave user-friendly and feature-rich solutions for tasks like Schedule Management, Patient Engagement, and Document Management. Leveraging crowdsourced data from over 1,000 real Patient Scheduling Software selection projects based on 400+ capabilities, we present a comparison of Appointy to leading industry alternatives like QGenda, Tebra Engage, WellSky Scheduling, and DoctorConnect.

QGenda Software Tool
WellSky Scheduling Software Tool

Product Basics

Appointy is a cloud-based platform that helps businesses manage their appointment and scheduling operations by setting several services, work schedules and individual staff/resource calendars.

Suitable for businesses of all types and sizes, it improves visibility and boosts revenue by enabling online booking and payment. With end-to-end booking, appointments and reservations, it ensures maximum productivity and occupancy rates and minimizes administrative labor.
read more...
QGenda is a cloud-based, automated physician scheduling software. It has a rules-based scheduling style that aims to provide transparency and optimize the scheduling process. It includes automated scheduling, requesting and swapping capabilities, a designated customer success consultant, and much more.

Additional functionalities include automated time and attendance, payroll integration, and centralized quick links and landing pages. It offers specialty-specific schedules and serves many types of medical facilities, from private groups to large health systems.
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Tebra Engage (formerly Kareo Engage) is designed for medical organizations, specifically independent practices. It includes a comprehensive dashboard, calendar, patient portal, telehealth capabilities and more.

Medical practices use it to increase productivity and provide greater care to patients. It’s used to streamline daily operations, allowing physicians to spend more time focusing on patients. It helps health organizations increase their revenue and treat more patients without sacrificing quality care.

Pros
  • Easy to use interface
  • Streamlines communication
  • Enhances patient engagement
  • Improves appointment adherence
  • Boosts patient satisfaction
Cons
  • Limited customization options
  • Can be buggy at times
  • Lacks some advanced features
  • Integrations could be improved
  • Support can be slow to respond
read more...
WellSky Scheduling (formerly Appointments Everywhere) is a cloud-based solution that helps healthcare organizations of all sizes manage their end-to-end scheduling operations.

Customizable to meet the needs of multiple specialty practices, it offers modules that support drag-and-drop scheduling, efficient resource management, patient communication and analytics in a secure HIPAA-compliant ecosystem.
read more...
DoctorConnect, an Adtel International product, is a healthcare solution catering to all specialties and organization sizes. It assists with scheduling and patient engagement to boost efficiency and retain clients.

Automated notifications, reminders and reschedule prompts, coupled with two-way communication, help reduce no-shows and maintain full practice schedules. Accessible through web browsers or a companion mobile app, patients can use telehealth capabilities, provide feedback and fill out pre-appointment forms to actively participate in their medical journeys from anywhere.

Pros

  • Easy to use
  • Reduces no-shows
  • Improves scheduling
  • Patient communication
  • Mobile-friendly

Cons

  • Limited reporting
  • Customization issues
  • Integration challenges
  • Support availability
  • Cost may vary
read more...
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$19.98
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$2,000
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$210
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Windows
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Android
Chromebook
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Chromebook
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Chromebook
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Chromebook
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Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#29

among all
Patient Scheduling Software

#3

among all
Patient Scheduling Software

#26

among all
Patient Scheduling Software

#59

among all
Patient Scheduling Software

#16

among all
Patient Scheduling Software

Find out who the leaders are

Analyst Rating Summary

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88
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100
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100
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Compliances
Dashboard and Reporting
Document Management
Mobile Capabilities
Patient Engagement
Compliances
Dashboard and Reporting
Document Management
Mobile Capabilities
Patient Engagement
Dashboard and Reporting
Document Management
Patient Engagement
Mobile Capabilities
Compliances
Compliances
Dashboard and Reporting
Document Management
Mobile Capabilities
Patient Engagement
Compliances
Dashboard and Reporting
Document Management
Mobile Capabilities
Patient Engagement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Appointy
QGenda
Tebra Engage
WellSky Scheduling
DoctorConnect
+ Add Product + Add Product
Compliances Dashboard and Reporting Document Management Mobile Capabilities Patient Engagement Platform and Security Capabilities Schedule Management Telehealth 88 100 100 98 100 84 87 86 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 564 reviews
Good User Sentiment 30 reviews
Great User Sentiment 636 reviews
Great User Sentiment 8 reviews
Excellent User Sentiment 94 reviews
92%
of users recommend this product

Appointy has a 'excellent' User Satisfaction Rating of 92% when considering 564 user reviews from 5 recognized software review sites.

75%
of users recommend this product

QGenda has a 'good' User Satisfaction Rating of 75% when considering 30 user reviews from 2 recognized software review sites.

80%
of users recommend this product

Tebra Engage has a 'great' User Satisfaction Rating of 80% when considering 636 user reviews from 2 recognized software review sites.

84%
of users recommend this product

WellSky Scheduling has a 'great' User Satisfaction Rating of 84% when considering 8 user reviews from 1 recognized software review sites.

96%
of users recommend this product

DoctorConnect has a 'excellent' User Satisfaction Rating of 96% when considering 94 user reviews from 2 recognized software review sites.

5.0 (7)
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4.7 (19)
4.3 (17)
4.1 (101)
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4.6 (265)
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4.19 (8)
4.81 (47)
4.6 (272)
3.0 (13)
4.0 (535)
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4.8 (47)
5.0 (1)
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Awards

User Favorite Award
we're gathering data
Analysts' Pick Award
Dashboard and Reporting Award
Patient Engagement Award
Telehealth Award
we're gathering data
User Favorite Award

Synopsis of User Ratings and Reviews

User Friendly: The system is easy to use and navigate, as noted by approximately 75% of users who mentioned the platform’s user-friendliness.
Functionality: About 85% of users who talked about its functionality said that the system features a robust set of tools.
Support: Almost all reviewers praised the customer support team for their patience and responsiveness.
Integrations: Available integrations with multiple apps add value to the product, as reported by 75% of users who mentioned integrations.
Customization: It can be configured to fit unique business requirements, according to about 67% of reviewers who discussed customization.
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Easy Scheduling: Users appreciate the intuitive interface, making it simple to schedule appointments and manage patient flow. For example, one user mentioned that they were able to quickly set up a new patient appointment within minutes.
Streamlined Communication: QGenda facilitates seamless communication between staff and patients, reducing confusion and missed appointments. For instance, one user highlighted the ease of sending appointment reminders to patients, minimizing no-shows.
Comprehensive Reporting: The platform provides detailed reports on scheduling trends and performance, allowing clinics to identify areas for improvement. For example, one user mentioned using the reports to analyze appointment wait times and optimize scheduling efficiency.
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Simple and intuitive: Easy for patients of all ages and technical abilities to navigate and use.
Centralized communication: Streamlines communication with providers through secure messaging, appointment scheduling, and updates.
Personalized care plans: Providers can create and track personalized care plans with reminders and educational resources, leading to better adherence and outcomes.
24/7 access to records: Patients can access their medical records, lab results, and appointments anytime, anywhere, from the portal or mobile app.
Empowered patients: Patients feel more informed and involved in their care, leading to increased satisfaction and loyalty.
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User-Friendly Interface: WellSky Scheduling is designed with an intuitive interface that users find easy to navigate, making scheduling tasks simpler.
Reduced Patient Complaints: The software's efficient scheduling capabilities have been reported to minimize scheduling errors, leading to a decrease in patient complaints related to scheduling issues.
Streamlined Appointment Management: Users praise the drag-and-drop functionality, enabling effortless appointment modifications and contributing to efficient patient flow.
Improved Staff Productivity: WellSky Scheduling streamlines scheduling tasks, allowing healthcare facilities to manage appointment volume effectively with fewer staff members compared to manual scheduling processes.
Time Savings: Users report significant time savings in scheduling appointments, reducing the time spent on these tasks and allowing staff to focus on other important responsibilities.
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Improved Patient Engagement: Users appreciate features like automated appointment reminders and two-way communication, which can reduce no-shows and streamline patient interactions.
Increased Efficiency: Online appointment scheduling, automated waitlist management, and online forms are seen as timesaving features that streamline administrative tasks and improve workflow.
Enhanced Convenience: Users find the mobile-friendly interface and secure messaging capabilities convenient for both patients and providers, allowing for easier communication and access to information.
Reduced Costs: Some users report experiencing a potential return on investment through features that can minimize no-shows and improve patient adherence to treatment plans, potentially leading to increased revenue.
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Cost: About 67% of users who mentioned cost said that certain features are expensive.
Performance: Although only mentioned by a few reviewers, the software experiences occasional glitches.
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Limited Customization: Some users have found the scheduling interface to be inflexible, making it difficult to tailor the system to their specific needs. For example, they may not be able to easily create custom appointment types or adjust the scheduling grid to fit their workflow.
Steep Learning Curve: The software can be complex to learn, requiring significant training time for new users. This can be a challenge for busy practices that need staff to be up and running quickly.
Technical Glitches: Some users have reported experiencing occasional technical issues, such as slow loading times or system crashes. These glitches can disrupt workflow and lead to frustration.
Limited Reporting Capabilities: The reporting features may not be comprehensive enough for some practices, making it difficult to track key metrics and identify areas for improvement.
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Limited flexibility: Difficulty customizing the platform to specific workflows or branding.
Occasional bugs: Users report occasional technical issues and bugs that can disrupt workflow.
Missing features: Lacks some advanced features compared to competitors, like population health management tools.
Integration hurdles: Integrating Tebra Engage with existing EHR systems can be complex and time-consuming.
Slow support: Users sometimes experience delays in receiving support from the Tebra Engage team.
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Slow System Speed: Users have reported experiencing occasional slowness with the system, which can impact efficiency.
Learning Curve for New Users: Some users have found that the software has a steep learning curve, requiring additional time and effort for training and onboarding.
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Limited Reporting Options: Users sometimes express that DoctorConnect's reporting features lack depth, making it challenging to gain comprehensive insights into practice performance and identify areas for improvement.
Customization Challenges: Some users encounter limitations in tailoring the software's interface and functionalities to perfectly match their specific needs and branding, potentially hindering optimal utilization.
Integration Issues: While DoctorConnect integrates with various platforms, some users report occasional difficulties during the integration process, requiring additional technical expertise or vendor support.
Unclear Pricing: The lack of readily available pricing information on DoctorConnect's website can be inconvenient for users seeking a clear picture of potential costs and budget allocation.
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Appointy is a flexible solution that helps businesses streamline their daily tasks. It offers robust tools for scheduling and setting reminders. Users found its interface aesthetically pleasing. It provides users a fair extent of control with its robust set of customizable features, such as google booking, attendance tracking, group and class scheduling. Users found its mobile app intuitive as well. While some reviewers found the platform easy to learn, others experienced some difficulty in learning. Features such as adding staff logins are available only for the more expensive plans. A few users complained about rare performance issues. Although, customer service is responsive 24/7 and resolves any issues faced by customers.

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QGenda is a popular choice for healthcare providers looking to streamline their scheduling processes. Users praise its ability to optimize staffing, prevent scheduling errors, and improve communication. The software's integration with various platforms, including EMR systems and payroll, is a major selling point. QGenda's user-friendly interface allows for quick schedule creation and approval of shift changes, saving time and reducing administrative burdens. However, some users have expressed concerns about the platform's pricing, which can be a barrier for smaller practices. Additionally, while QGenda offers 24/7 customer support, some users have reported inconsistent response times and difficulty reaching a dedicated consultant. QGenda is best suited for larger healthcare organizations with complex scheduling needs. Its robust features and integration capabilities make it ideal for managing multiple providers, locations, and specialties. The software's focus on optimizing staffing and reducing labor expenses is particularly beneficial for organizations with high staff turnover or fluctuating patient volumes. However, smaller practices may find the platform's pricing and complexity to be a deterrent.

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Tebra Engage cuts through the clutter of Patient Engagement platforms with its laser focus on streamlining communication and boosting patient satisfaction. Users rave about its intuitive interface, praising its "drag-and-drop ease" and "learning curve that practically doesn't exist." This simplicity shines when contrasted with "clunky competitors" and "overly complex interfaces" mentioned in several reviews. But Tebra Engage isn't just about ease of use. Its powerful automation features are a game-changer, with one user calling it a "lifesaver for appointment reminders and medication adherence tracking." This frees up staff time for more personalized interactions, a stark contrast to the "robotic, impersonal feel" of other platforms. However, some reviewers mentioned limited reporting capabilities compared to "feature-rich behemoths" in the space. But for many, Tebra Engage's strengths outweigh this. As one user put it, "I'd rather have a platform that's actually used by patients than one with every bell and whistle gathering dust." Ultimately, Tebra Engage stands out for its user-centric approach, prioritizing clear communication and engagement over bells and whistles. In a world of complex healthcare software, its simplicity and focus on patient interaction make it a breath of fresh air, leaving users feeling "empowered" and "truly connected" to their patients.

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Is WellSky Scheduling truly a well-scheduled solution for healthcare providers? User reviews from the past year suggest that it generally lives up to its name. WellSky Scheduling garners praise for its intuitive drag-and-drop interface, which simplifies appointment scheduling and minimizes administrative tasks. Users specifically highlight the ease of moving appointments, which significantly streamlines workflow. This user-friendly design makes it a favorite among healthcare staff who are not tech-savvy. However, some users have reported occasional technical glitches and a learning curve for new users, indicating that even well-designed software can have its quirks. A key strength of WellSky Scheduling is its robust feature set, including appointment reminders, calendar management, and integration with other healthcare systems. These features contribute to a significant reduction in no-shows and improved patient satisfaction, as evidenced by user testimonials. Overall, WellSky Scheduling appears to be a reliable and efficient patient scheduling solution best suited for healthcare providers of all sizes seeking to optimize their scheduling processes and enhance patient care. Its intuitive design, comprehensive features, and positive user feedback make it a strong contender in the patient scheduling software market.

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Recent user reviews of DoctorConnect, a patient scheduling software, highlight both its strengths and weaknesses when compared to similar products. While users appreciate features like automated reminders and mobile accessibility, which streamline communication and patient engagement, some find the reporting capabilities limited, hindering in-depth data analysis. Additionally, concerns are raised regarding customization options, making it challenging to fully adapt the software to specific practice needs, unlike some competitors. One key differentiating factor is DoctorConnect's focus on secure messaging, allowing healthcare providers to communicate efficiently with patients beyond appointments. This can be particularly valuable for practices seeking to improve care coordination and reduce reliance on in-person visits. However, users have also mentioned occasional difficulties during the integration process with existing electronic medical record systems, which can be a common pain point when compared to similar software known for seamless integrations. Overall, DoctorConnect seems best suited for smaller to mid-sized healthcare practices seeking a user-friendly scheduling solution with features like automated reminders and secure messaging to enhance patient engagement. However, practices requiring advanced reporting functionalities or extensive customization options might need to explore alternative solutions.

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