DrChrono vs ChiroFusion

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Our analysts compared DrChrono vs ChiroFusion based on data from our 400+ point analysis of Patient Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DrChrono is a cloud-based EHR and medical billing solution that replaces the chaos of paper charts and separate systems with a single, easy-to-use platform for managing all aspects of a medical practice.

For doctors, this means:

  • Effortless Access to Patient Information: Imagine having a patient's medical history — allergies, medications, past visits — at your fingertips.
  • Simplified Appointments and Prescriptions: Schedule appointments and send prescriptions electronically in just a few clicks.

For patients, it means:

  • Taking Control of Their Health: Book appointments, communicate with their doctor and access their own records through the patient portal.
  • Staying on Track: Receive automated reminders for appointments and medication refills.

And for the practice as a whole, the system helps:

  • Get Paid Faster: Automate billing and insurance claims to reduce errors and speed up payments.
  • Improve Financial Health: Track outstanding payments and identify potential billing issues.
  • Negotiate Better Rates: Gain insights to negotiate more effectively with insurance companies.

We tested the system to see how it works in real-world scenarios. Here’s what we think: while mastering the billing module may require some effort and billing data import has limitations, the system’s intuitive interface and accessibility from any device make it a user-friendly option.

A free trial and flexible pricing plans allow you to explore its potential and determine the right fit for your practice.

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ChiroFusion, a cloud-based electronic health record (EHR) solution, streamlines clinical tasks for chiropractors, including scheduling, reporting, and billing. This comprehensive software caters specifically to chiropractic needs, offering features like SOAP note creation, insurance claim submission, and electronic payment processing. ChiroFusion's user-friendly interface and affordability make it a popular choice among chiropractors seeking efficient practice management.

Patient scheduling, documentation, billing, and claims management are seamlessly integrated within ChiroFusion's platform. The software's accessibility from any internet-connected device enhances its appeal for practitioners on the go. With a starting price of $119 per month, ChiroFusion provides a cost-effective solution for managing chiropractic practices.

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$250/Provider, Monthly
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Tailored to your specific needs
$119 Monthly
Get a free price quote
Tailored to your specific needs
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Product Assistance

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Product Insights

  • Avoid Claim Denials: In our analysis, the product excelled with a perfect score of 100 for claims management capabilities, outshining competitors like athenahealth (89). It helps you:
    • Fill out CMS-1500 forms.
    • Create and send many claims at once.
    • Look through past claims by date or type.
    • Check all the claim details — like patient info and procedure codes — before sending it to payers.
    • Match payments to bills.
  • Automate Billing, Insurance Checks and Patient Workflow Management: The product achieved a perfect score of 100 for these capabilities:
    • Capturing records of medical services and charges.
    • Keeping a detailed list of charges for exams, procedures and supplies.
    • Helping doctors create and update patient visit records.
    • Checking if a patient’s insurance is valid before their appointment.
    • Automatically checking what medical benefits a patient has, like maternity or cosmetic surgery coverage.
    • Letting patients access health info and advice through the patient portal.
    • Allowing specialists to see patients referred by other doctors and send reports back.
    • Helping doctors refer patients to other specialists.
  • Reduce Medical Coding Errors: In our analysis, the platform scored 98 for assigning the right billing codes like ICD, CPT, HCPCS, NDC and taxonomy codes.
  • Make Data-Driven Decisions: The product scored 88 for features that help you generate aging, billing transactions, revenue, write-off and adjustment reports. You can also access pre-built reports like payment trends and insurance analysis to save time creating them from scratch.
  • Access Data Remotely: The product scored 94 for mobile capabilities, more than its competitors like Oracle Ambulatory EHR (79) and athenahealth (71). It truly stands out for:
    • Tracking claims from submission to payment directly from a phone.
    • Sending messages easily to billers, patients and staff.
    • Offering seamless access to the system on iPhone and Android devices with native apps.
    • Delivering timely alerts for payment reminders, appointments and more through push notifications.
    • Adapting to any device with a responsive web portal for a smooth user experience.
    • Helping practitioners dictate medical notes directly into the app for easy note-taking.
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  • Save Time: Minimize time spent creating SOAP notes with customizable macros and templates. Increase efficiency with online patient intake forms and self-check-in. 
  • Maximize Profits: Reduce rejected claims with the integrated clearing house. Auto-generate claims and post insurance ERAs. Implement auto-debit for monthly plans and collect payments online. 
  • Improve Patient Care: Eliminate human error from manual data entry with a built-in EHR. Create detailed, organized SOAP notes and digital care plans. 
  • Quick Implementation: Rollout and implement faster by setting up processes to mirror current workflows. Import current patient lists during onboarding. 
  • Security and Data Protection: Store data on HIPAA-compliant servers. Define and manage permissions for user and role-based access to data. 
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  • EHR: Provide better care with features like free draw for visual explanations, custom vitals tracking and access to immunization registries
    • Custom Templates: Tailor forms with specific fields, drop-down menus, checkboxes and even add your practice's logo. This ensures your documentation is consistent, efficient and specialized for your needs (e.g., cardiology forms with specific heart diagrams).
    • Electronic Prescriptions: Send prescriptions electronically to pharmacies directly from the patient chart. Access the drug's formulary tier, prior authorization requirements and alternative medications if the prescribed drug isn’t covered. Access patient PDMP data directly within the EHR to identify potential abuse, misuse or doctor shopping.
    • Free Draw: Upload images (x-rays, scans, photos) or use pre-loaded anatomical diagrams within the patient chart and draw directly on them.
    • Custom Vitals: Create vitals specific to your needs including things like blood glucose and oxygen saturation levels. Capture data in various formats: text, numbers or predefined options using dropdown lists. Access the flowsheet to visualize trends in custom vitals over time.
    • Prior Authorizations: Initiate the ePA request directly from the prescribing workflow. Automatically populate the prior authorization request form with relevant patient information (demographics, insurance details, medication prescribed) pulled from the patient's chart.
    • Lab Orders: Integrate with national, regional and specialty labs like Quest Diagnostics and Labcorp. Create predefined lab panels for common tests or specific conditions. For example, you could create a "lipid panel" or a "prenatal panel" with a single click. View lab results within the patient's chart, organized by date, test type and ordering provider.
    • Medical Speech-to-Text: Use voice to input clinical notes, patient histories and other information. See your spoken words appear as text in real time within the EHR to review and edit the transcription as you go.
    • Immunization Registries: Automatically send your patients' vaccination details to the state IIS, ensuring that records are up-to-date and complete. Retrieve immunization records from the IIS, even if your patient received vaccinations elsewhere to avoid unnecessary duplicate vaccinations and identify potential gaps in their immunization schedule.
  • Practice Management: Save time and reduce errors with appointment management tools, including appointment profiles, insurance eligibility checks, online scheduling and automated reminders.
    • Appointment Profiles: Instead of manually entering the same details (length, reason, etc.) for every appointment of the same type, you create a profile once and it auto-fills the details (duration, reason for visit, exam room and billing codes).
    • Eligibility Checks: Verify your patients’ insurance eligibility in real time — check what services are covered under the plan (e.g., office visits, labs, specialists) and any limitations or exclusions.
    • Online Scheduling: Set specific days and times when each provider is available for appointments. Offer different appointment types online (e.g., new patient, follow-up, consultation) with varying durations. Add buffer time between appointments to prevent scheduling conflicts and allow for patient check-in/check-out.
    • Patient Reminders: Send automated appointment reminders via email, text or SMS. Configure reminders to be sent at various intervals before the appointment like — a few days before, the day before or a few hours before.
  • Medical Billing: Improve your revenue cycle management with tools like billing profiles, medical coding and automated claims submission.
    • Billing Profiles: Combine frequently used CPT, HCPCS, custom codes and ICD-10 codes into a single profile. Attach common modifiers to the codes within the profile (e.g., modifier 25 for a significant, separately identifiable E/M service).
    • Medical Coding: Easily search and select the appropriate codes within the EHR using keywords, code numbers or descriptions. Perform basic code checking to identify potential errors such as invalid codes or missing modifiers.
    • Good Faith Estimates: Generate good faith estimates to help patients understand costs upfront and avoid surprise bills.
    • Claims Submission: Submit electronic claims to insurance companies within the system. Track claim statuses in real time. Scrub claims for errors like missing information or formatting mistakes before submitting them to payers to avoid denials and claim rejections.
    • Denial Resolution: Generate denial analysis reports to identify denial patterns. Edit and submit corrected claims directly within the system. If you disagree with a denial, generate appeal letters and track their statuses.
    • Patient Statements: Generate statements for individual patients or groups of patients based on various criteria (e.g., date range, insurance status, outstanding balance).
  • BI Tools: Get a visual summary of key metrics and performance indicators. Generate customizable reports to:
    • Track revenue, expenses and profitability
    • Analyze claim submission, acceptance, denial and reimbursement rates.
    • Track patient demographics, appointment history and billing information.
    • Analyze appointment scheduling and no-show rates.
  • Mobile Capabilities: Schedule appointments, send patient statements, bill insurance, document patient encounters, access lab results and more from iOS devices like iPad, iPhone and Mac.
  • Telehealth: Patients can join the telehealth visit from their computer, tablet or smartphone using the link provided in their email reminder. Providers can share their screens with patients to review medical records, lab results, X-rays or educational materials.
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  • EHR: Maintain patient records digitally and eliminate the need for manual entry. Update images and documents within records. Ensure HIPAA compliance and file accuracy. 
  • Billing and Claims Management: Complete and manage billing from one centralized location. Minimize rejected claims using the integrated clearing house. Auto-generate claims and insurance ERAs. 
  • Scheduling: Add a booking widget to websites, email and social media to enable patients to schedule online appointments. Determine what services and practitioners will be available and when. Sync online appointments and access schedules from any web-based device. 
  • Notifications and Reminders: Automate and send appointment reminders via text or email. Specify patients and reminder times. View updated appointment statuses based on patient responses. 
  • Notes and Documentation: Streamline patient intake with digital admission forms. Create and share HIPAA-compliant SOAP notes using templates. 
  • Dashboards: Track KPIs, practice performance and financial metrics in real time. Monitor care plans and authorizations and create to-do lists to optimize productivity. 
  • Digital Reputation Management: Implement marketing strategies to encourage reviews and get insights into patient needs. Track and manage practice digital reputations. 
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Product Ranking

#34

among all
Patient Scheduling Software

#54

among all
Patient Scheduling Software

Find out who the leaders are

Analyst Rating Summary

88
49
100
13
82
53
100
53
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DrChrono
ChiroFusion
+ Add Product + Add Product
Compliances Dashboard And Reporting Document Management Mobile Capabilities Patient Engagement Platform And Security Capabilities Schedule Management Telehealth 100 82 100 100 95 94 87 50 13 53 53 43 71 28 73 16 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

69%
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User Sentiment Summary

Great User Sentiment 529 reviews
Excellent User Sentiment 1069 reviews
80%
of users recommend this product

DrChrono has a 'great' User Satisfaction Rating of 80% when considering 529 user reviews from 3 recognized software review sites.

94%
of users recommend this product

ChiroFusion has a 'excellent' User Satisfaction Rating of 94% when considering 1069 user reviews from 2 recognized software review sites.

1.5 (3)
n/a
4.2 (39)
n/a
n/a
4.7 (534)
4.0 (487)
4.7 (535)

Awards

SelectHub research analysts have evaluated DrChrono and concluded it earns best-in-class honors for Compliances, Mobile Capabilities and Platform and Security Capabilities.

Compliances Award
Mobile Capabilities Award
Platform and Security Capabilities Award

ChiroFusion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: Navigate patient charts, create shortcuts and access billing info without a steep learning curve.
Customization: Tailor the system to your specific needs and preferences like customizing templates, workflows and reports.
Easy Medical Coding: Find and assign ICD, CPT and HCPCS codes to patients' bills to save time and reduce coding errors.
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Simplified Patient Scheduling: The system offers tools to streamline appointment booking, including online self-scheduling for patients and automated appointment reminders to reduce no-shows.
Efficient Billing Processes: ChiroFusion helps practices manage the complexities of billing and claims with features such as electronic claims submission, automated insurance verification, and integrated payment processing.
Streamlined Documentation: The platform provides customizable templates and macros to expedite SOAP note creation, saving chiropractors valuable time during documentation.
Enhanced Patient Engagement: ChiroFusion facilitates patient communication through features like a patient portal for secure messaging, online appointment management, and access to treatment plans and educational resources.
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Contractual Obligations: Canceling subscriptions can be challenging, potentially leading to early termination fees. Automatic renewals may also catch you off guard.
Subpar Customer Support: Long wait times, unhelpful responses and unresolved issues from customer representatives might disrupt your processes.
Occasional Glitches: System crashes, slow navigation and difficulties with scheduling and other functionalities can cause frustration.
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Steep Learning Curve: Users report that ChiroFusion's interface can be challenging to navigate, especially for those transitioning from other EHR systems. The complexity of the software may require additional training and support, leading to a longer adaptation period for chiropractic practices.
Customization Limitations: ChiroFusion may have limitations in terms of customization options, making it difficult for practices to tailor the software to their specific workflows and preferences. This lack of flexibility can hinder efficiency and user satisfaction.
Reporting Challenges: Generating reports in ChiroFusion can be cumbersome, requiring users to navigate through multiple menus and options. This can be time-consuming and may not provide the level of detail or customization that some practices require for effective data analysis and decision-making.
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So, I got the chance to get a free trial access to DrChrono, and here are the key highlights: The platform stands out for its intuitive design, extensive features and customization capabilities. The software is accessible on any device with internet connectivity. Data import from other EHR systems is supported but with certain limitations. It offers four pricing plans and a free trial is available for potential users.It's a cloud-based system, which means you can access it from anywhere — your laptop, tablet, even your phone! And it covers everything from electronic health records and patient scheduling to billing and telehealth.One of the things that really impressed us was how customizable it was. You can create your own templates for notes, forms and even entire workflows. This means you can really tailor it to fit your specific needs and preferences, which can save a ton of time.And speaking of saving time, they've put a lot of thought into their billing features. They have tools to help you code things correctly, submit claims electronically and even track your payments. Anything that helps you get paid faster and with less hassle is a win, right?However, learning to navigate the billing and insurance modules could take time. It’s a bit confusing to understand how the billing workflow works and how to set one up. Also, you can’t import billing data from your old EHR system.If you're looking for a comprehensive, user-friendly system that can be customized to your practice, we'd definitely recommend taking a closer look.They offer four different pricing plans, so you can find one that fits your budget, and they have a free trial so you can test it out and see if it's a good fit for you. It's always good to try before you buy, right?We’ve discussed more about the features in the See It in Action section. Do check it out to know how the system works in different scenarios.

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Ready to "adjust" your practice management approach? ChiroFusion has been making waves in the chiropractic software scene, but is it the right fit for your needs? Let's delve into what users have to say. ChiroFusion shines with its user-friendly interface and intuitive design, making it a breeze for both tech-savvy and less experienced users to navigate. The software's scheduling features are a hit, allowing for easy appointment management and streamlined patient flow. Billing functionalities are also well-regarded, simplifying the often complex process of insurance claims and patient invoicing. However, some users note that ChiroFusion's customization options can be limited, particularly when it comes to reporting and tailoring the software to specific practice workflows. Compared to competitors like Platinum System and Genesis Chiropractic Software, ChiroFusion offers a more modern and intuitive experience, but may lack the depth of features found in more established platforms. Ultimately, ChiroFusion appears to be an ideal choice for smaller chiropractic practices seeking a user-friendly, cloud-based solution with robust core features for scheduling, billing, and EHR management. Larger practices or those requiring extensive customization may need to explore options with a broader feature set.

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Screenshots

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