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simplepractice vs RXNT

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Our analysts compared simplepractice vs RXNT based on data from our 400+ point analysis of Patient Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
simplepractice Software Tool
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RXNT Software Tool
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Product Basics

Analyst Rating

68 Detailed Analysis

User Sentiment

Excellent User Sentiment (5040 Reviews)

Analyst Rating

76 Detailed Analysis

User Sentiment

Great User Sentiment (135 Reviews)
SimplePractice is a solution used by health and wellness professionals to manage their operations and provide efficient care. Physicians can offer consultations over HIPAA-compliant videos while accessing patient history and previous prescriptions. It allows users to access notes, scheduling and billing all in one central place.

Practices rely on it for documentation, charting and claims management. Users can access it from anywhere and at any time, including on their mobile devices.
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RXNT is a comprehensive software solution designed to streamline operations for healthcare providers, making it particularly well-suited for medical practices seeking to enhance efficiency in practice management. This platform offers a range of important benefits, including improved patient care through better management of patient records, appointments, and billing processes. Among its popular features are electronic health records (EHR), e-prescribing, and a scheduling system that collectively work to reduce administrative burdens and facilitate a smoother healthcare delivery process. When compared to similar products, users often highlight RXNT's user-friendly interface and the adaptability of its features to various practice sizes and specialties as significant advantages. Pricing for RXNT is structured to accommodate different needs, with options that include per-user criteria and monthly payment frequencies, making it accessible for practices of varying budgets and sizes. This flexibility in pricing, combined with its robust feature set, positions RXNT as a competitive choice in the medical practice management software market.
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$110/Provider, Monthly
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Streamline Daily Tasks: All tools are easy to integrate, giving users all the capability they need in one connected system. Physicians can quickly switch from one tool to another with one click. 
  • Reduce No-Shows: Send out automated reminders to customers to significantly reduce the number of no-shows. Clients can also schedule their appointments online and sync them to third-party calendars so they don’t forget when their appointment is. 
  • Simplify Diagnosis and Treatment Planning: With a built-in library containing thousands of ICD-10 codes, treatment plans are integratable with progress notes. Users can easily document status exams, assessments and summaries. 
  • Accessibility: Access it virtually anywhere and any time. Physicians can use mobile apps on the go as well as access the solution online 24/7. 
  • Client Engagement: The use of the client portal gives patients more control over their healthcare. Clients can manage appointments, communicate with their physicians and fill out any required paperwork online before a visit. 
  • Improve Organization: With structured notes, specialized templates and reusable forms, all of the organization's documents can be stored securely. 
  • Affordable: It's comparatively cheaper than the average practice management solution, with price options starting at $39 per month. 
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  • Cloud-Based Technology: Real-time data about patient health and prescription history can be accessed from any computer, tablet or smartphone. Product upgrades and maintenance updates happen seamlessly via the cloud. 
  • Agile and Responsive: Offers customized templates to fit practices of any size or specialty. It also keeps upgrading its solutions continuously. 
  • All-in Pricing: It's all-in pricing option includes set-up, training, regular upgrades and ongoing support at no additional cost. 
  • Affordable: Its solutions are affordable as one can choose an a-la-carte option with predictable pricing or choose the full suite of solutions for an integrated platform. Prices start as low as 65$ per month per provider. 
  • Seamlessly Integrated Systems: The entire practice can be run from a single solution, thus eliminating data discrepancies and toggling between systems. 
  • US-Based Customer Service: The customer service team is based out of Maryland and can be contacted via email, chat or phone call. To add to that, customers have access to online, interactive help guides and tools. 
  • Simple Claim Sending Option: The process to submit claims is very simple, and e-scripts work well. 
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  • Client Portal: View billing information, medical history, lab results and more using the designated portal. Clients can schedule appointments, send messages and video chat with their providers online. 
  • Telehealth: Conduct secure online appointments with clients from anywhere, on any device. Clients are given a link to begin a telehealth appointment without requiring an account or password. 
  • Billing: Helps run credit cards quickly and collects payments automatically. Credit cards can be processed using a phone, while cards can be stored with bank-level security. 
  • Scheduling: Schedule appointments, send automated reminders, and sync appointments to Google, iCal, or Outlook calendar with online booking. 
  • Claims Management: File claims faster and more accurately by doing so electronically. Claims can be created, submitted and tracked from one central place. 
  • Mobile Apps: Available on iOS and Android, users can manage appointments, process payments, send client intakes, view client information and more. 
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  • Get Paid Faster:  Claim scrubbing, claim alerts, tracking and automatic secondary claim submissions improve financial performance and promote faster reimbursement. 
  • Increase Revenue:  End-to-end claim tracking reduces time taken in accounts receivables and is integrated with your workflow. 
  • Reduce Claim Denials:  Identify and resolve causes of denied claims to accelerate payment and improve cash flow. 
  • Prevent Billing Errors:  The software has built-in claim scrubbing that detects and eliminates errors in billing codes, thus reducing the number of denied or rejected claims. 
  • Customizable Reports:  The custom medical billing system makes displaying and analyzing data simple. The reports are comprehensive, configurable and easy to edit. 
  • Boost Efficiency:  It supports integrated real-time eligibility checks, claim status verification and alerts. Electronic remittance advice (ERA) and resource and patient scheduling with reminders make front and back office administration easy 
  • Better Manage Controlled Substances:  Its e-prescribing solution is EPCS-certified by the DEA. With real-time access to patient medical history, healthcare providers get up-to-date information about previously prescribed medications. 
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Product Ranking

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Analyst Rating Summary

68
76
25
88
53
88
88
82
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Mobile Capabilities
Document Management
Schedule Management
Patient Engagement
Compliances
Dashboard and Reporting
Schedule Management
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

simplepractice
RXNT
+ Add Product + Add Product
Compliances Dashboard And Reporting Document Management Mobile Capabilities Patient Engagement Platform And Security Capabilities Schedule Management Telehealth 25 53 88 100 73 71 86 57 88 88 82 86 90 70 87 75 0 25 50 75 100
25%
0%
75%
88%
0%
12%
50%
0%
50%
83%
0%
17%
83%
0%
17%
83%
0%
17%
100%
0%
0%
86%
0%
14%
72%
0%
28%
88%
0%
12%
67%
0%
33%
67%
0%
33%
86%
0%
14%
87%
0%
13%
57%
0%
43%
75%
0%
25%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

46%
0%
54%
31%
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69%

User Sentiment Summary

Excellent User Sentiment 5040 reviews
Great User Sentiment 135 reviews
92%
of users recommend this product

simplepractice has a 'excellent' User Satisfaction Rating of 92% when considering 5040 user reviews from 4 recognized software review sites.

88%
of users recommend this product

RXNT has a 'great' User Satisfaction Rating of 88% when considering 135 user reviews from 3 recognized software review sites.

n/a
2.0 (1)
4.1 (64)
5.0 (1)
4.6 (2553)
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4.6 (2420)
4.4 (133)
4.7 (3)
n/a

Awards

SelectHub research analysts have evaluated simplepractice and concluded it earns best-in-class honors for Mobile Capabilities. simplepractice stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Mobile Capabilities Award

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Synopsis of User Ratings and Reviews

Functionality: Around 97% of users who referred to functionality said it offers a comprehensive set of tools making it a one-stop-shop to manage day-to-day operations.
User-Friendly: All reviewers who mentioned ease of use liked that it provides an intuitive, user-friendly interface making it easy to use and deploy.
Customer Service: More than 82% of reviewers referring to customer support noted that included professional services are responsive and pleasant.
Seamless Billing: All users who specified billing liked that it allows structuring of each individual client's payments with ease.
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User-Friendly: Provides a user-friendly interface with color codes that is easy to use and implement as noted by all reviewers who mentioned ease of use.
Customer Support: Approximately 89% of users who referred to customer support indicated that support teams are responsive, helpful and would follow-up to ensure that problems are resolved before a ticket is closed.
Remote Access: All users who talked about the application liked its ability to RX meds and manage prescriptions from anywhere.
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Limited Customization: SimplePractice offers limited customization options, making it difficult to tailor the software to specific practice needs.
Glitches and Bugs: Users have reported experiencing frequent glitches and bugs within the software, leading to disruptions in workflow.
Lack of Integration: SimplePractice lacks seamless integration with other essential software, such as electronic health records (EHRs) and billing systems.
Limited Reporting Capabilities: The reporting features in SimplePractice are considered basic and may not provide the necessary insights for practice management.
Customer Support Issues: Users have expressed concerns about the responsiveness and effectiveness of SimplePractice's customer support team.
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Duplicate Profiles: All users who specified duplication said that sometimes it duplicates patient information, giving them two profiles.
Program Performance: The system tends to be laggy and glitchy at times, as observed by all reviewers who referred to program performance.
Search: Requires multiple trials of keywords and scrolling for the search bar to locate what a user is looking for, as observed by 62% of users who mentioned search.
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SimplePractice features a user-friendly interface and a complete set of tools for managing day-to-day medical operations. It offers advanced features such as HIPAA-compliant telehealth, a robust customer portal and a wide range of planning and notes options such as Wiley Planners, pre-built templates and a customized form-creation tool. Like many software solutions, there is a learning curve to master the features provided. Customer support is friendly and responsive. Many, however, wished it offered immediate phone support for a more streamlined workflow. Reviewers noted that it offers limited customization and would like the ability to add multiple people to video sessions.

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RXNT is an integrated medical software solution offering Electronic Health Records (EHR) with e-prescription and patient engagement support. The cloud-based platform allows users to use and manage the application from anywhere at any time. It offers a user-friendly interface for easy use, management and customization. Reviewers pointed out that sometimes the system would duplicate the patient's information, making the patient have two profiles that lead to confusion and inconvenience. There are instances where the server lags during peak hours and tends to be slow and glitchy. Overall, they provide responsive and helpful support staff who follow up to ensure that problems are fixed before closing the ticket.

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Screenshots

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Head-to-Head Comparison

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