Home > Patient Scheduling Software > DoctorConnect > DoctorConnect vs Veribook

DoctorConnect vs Veribook

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Our analysts compared DoctorConnect vs Veribook based on data from our 400+ point analysis of Patient Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
DoctorConnect Software Tool
SelectHub Award Winner
Veribook Software Tool
SelectHub Award Winner
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Product Basics

DoctorConnect, an Adtel International product, is a healthcare solution catering to all specialties and organization sizes. It assists with scheduling and patient engagement to boost efficiency and retain clients.

Automated notifications, reminders and reschedule prompts, coupled with two-way communication, help reduce no-shows and maintain full practice schedules. Accessible through web browsers or a companion mobile app, patients can use telehealth capabilities, provide feedback and fill out pre-appointment forms to actively participate in their medical journeys from anywhere.

Pros

  • Easy to use
  • Reduces no-shows
  • Improves scheduling
  • Patient communication
  • Mobile-friendly

Cons

  • Limited reporting
  • Customization issues
  • Integration challenges
  • Support availability
  • Cost may vary
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Veribook is a cloud-hosted appointment scheduling solution that streamlines customer communications, booking processes, online payments, bookings and more. Businesses can manage teams across time zones and display real-time availability to receive and manage online client appointments. Administrators can restrict employee access to view schedules, bookings, registrations and messages on a centralized dashboard.

Designed for SMEs and startups, it provides resource scheduling, appointment reminders, automated scheduling, class scheduling and no-show tracking in one place. Businesses can receive client payments online and send automatic appointment confirmations or reminders to customers, preventing no-shows. It allows for the creation of customizable booking pages or forms to schedule individuals or groups as per organizational needs. It synchronizes data with Microsoft Outlook and Google calendars making it easy to delegate to staff.
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$210 Monthly
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$14.99 Monthly
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Windows
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Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Patient Engagement: DoctorConnect automates appointment reminders via text, phone calls, or emails, reducing no-shows and increasing patient adherence to treatment plans. Additionally, two-way communication capabilities allow patients to easily confirm or reschedule appointments, ask questions, and receive post-visit instructions, fostering a more interactive and convenient healthcare experience.
  • Improved Operational Efficiency: The software streamlines appointment scheduling by integrating with existing practice calendars and allowing patients to book appointments online, minimizing manual work for staff and reducing scheduling errors. Automated waitlist management helps fill open slots quickly, while online forms can collect patient information beforehand, saving valuable time during check-in.
  • Streamlined Communication: DoctorConnect facilitates secure communication between patients and healthcare providers beyond appointments. Secure messaging allows for exchanging non-urgent questions, test results, or medication refills, improving care coordination and reducing reliance on phone calls or in-person visits. Additionally, mass communication tools enable sending practice updates, appointment reminders, or public health information to a large group of patients efficiently.
  • Boosted Patient Satisfaction: By offering a convenient and user-friendly interface for scheduling appointments, communicating with providers, and managing their healthcare experience, DoctorConnect empowers patients and increases their satisfaction. Reduced waiting times, improved communication, and online access to information contribute to a more positive and efficient healthcare journey.
  • Potential Revenue Increase: Reduced no-shows, improved patient adherence to treatment plans, and streamlined communication can lead to increased revenue for healthcare practices. Additionally, online appointment scheduling allows patients to book appointments outside of regular office hours, potentially increasing patient volume and subsequently revenue.
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  • Enhanced Accessibility: Veribook allows patients to schedule appointments anytime, anywhere, eliminating the need for phone calls during office hours and enhancing convenience for both patients and staff.
  • Reduced No-Shows: With automated reminders and confirmations, Veribook significantly decreases the likelihood of missed appointments, ensuring a smoother schedule and better utilization of resources.
  • Streamlined Operations: By automating the scheduling process, Veribook frees up staff time, allowing them to focus on more critical tasks and improving overall office efficiency.
  • Improved Patient Satisfaction: The ease of use and flexibility in scheduling appointments lead to higher patient satisfaction, contributing to a positive reputation and increased patient loyalty.
  • Real-Time Updates: Veribook provides real-time updates on appointment schedules, reducing the chances of double bookings and ensuring accurate scheduling.
  • Data Security: With robust security measures in place, Veribook ensures that patient data is protected, maintaining trust and compliance with privacy regulations.
  • Customizable Features: Veribook offers customizable options to fit the specific needs of a practice, including setting available times, appointment types, and provider schedules, making it a versatile tool for various healthcare settings.
  • Insightful Reporting: The software includes reporting tools that offer insights into scheduling trends, appointment volume, and patient demographics, aiding in strategic planning and resource allocation.
  • Seamless Integration: Veribook can integrate with existing healthcare systems, ensuring a smooth workflow and minimizing the learning curve for staff.
  • Cost Efficiency: By reducing administrative tasks and optimizing appointment scheduling, Veribook helps healthcare providers save on operational costs, contributing to a better bottom line.
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  • Appointment Reminders: Create automated custom messages to remind patients of scheduled appointments via email, phone call or text message based on individual preferences. Set intervals to deliver reminders up to one week prior to visits. 
    • Two-Way Communication: Patients can respond to and confirm appointments directly from reminder messages. Sync reminders with third-party or in-platform schedules to view responses in real time. 
    • Reschedule: Receive patient requests to reschedule visits directly from appointment reminder messages. 
    • Text-to-Speech: Manage voice messages using text-to-speech functionality. Tailor individual phone reminders without rerecording each time. 
  • Bulk Messages: Broadcast to specific groups by setting variables or send blasts to all patients to communicate important information. 
  • Tracking and Reporting: Track KPIs and patient communication records to maintain or improve practice performance and patient engagement. 
  • Recall and Retention: Send automated recall messages to patients using defined parameters. Reach out to patients based on time since last visit, recurring needs and other specified criteria. 
  • Reputation Management: Leverage a two-tier system to receive real-time feedback and monitor patient satisfaction after visits. 
    • Quality of Care Surveys: Automate satisfaction survey delivery to patients following appointments. Access templates or create custom questionnaires to gather timely feedback on performance. 
    • Review Platforms: Provide links to specified review platforms. Automatically request reviews from patients when they respond positively to surveys. 
  • Patient Forms: Integrate existing patient documentation paperwork directly into the system to include on a website or send links directly to patients. Electronically collect signatures, view completed forms and attach data to an individual’s medical records prior to appointments. 
  • Waiting List Management: Incorporate waiting lists to keep schedules full and maximize revenue. Send text message notifications when appointments are canceled or rescheduled and instantly receive confirmations when openings are claimed. Allow patients to fill slots on a first-come-first-serve basis. 
  • Dashboard: Update schedules, communicate with patients, send notifications and manage patient contact information from a single intuitive dashboard view. 
  • Telehealth: Conduct virtual visits with patients using secure, HIPAA-compliant video calls. Instantly switch between sessions to manage multiple appointments at once. 
  • Mobile App: Offer a dedicated mobile app on iOS or Android devices alongside web-based access to allow patient engagement from their preferred methods. 
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  • Robust Scheduling: Configure it according to current business practices to match your existing business practices. Accept appointments as per convenience — schedule multiple appointments of varied types, take preparation time between appointments or set advance booking durations. Simplify bookings for customers by doing away with online registrations. Reduce unnecessary calls and messages by including links to cancel or reschedule bookings. Let customers book from any internet-connected device. 
  • Real-Time Availability: Accept appointments in real time and around-the-clock. Configure availability for appointments as per existing events and bookings. Set working hours while getting rid of double bookings. 
  • Administrative Dashboard: Manage schedules using a user-friendly online dashboard. Take a glance at messages, bookings, registrations and set availability to accept more bookings. Accept individual and group bookings. 
  • Integrated Messaging: Use the integrated messaging function to keep messaging organized with customers. Send and receive messages linked to appointments to know the context at a glance. 
  • Automation: Automate tasks like sending reminders, custom confirmations and more. Cut down no shows drastically and ensure customers come prepared for appointments. Synchronize with Microsoft Outlook and Google Calendar and never miss an appointment. Accept online payments through credit cards in advance. 
  • Easy Customizations: Users can customize booking forms to match their unique requirements. Integrate with a company’s existing online presence while continuing to accept bookings via the current portal and social media forums. Customize multiple booking pages and incorporate branding to maintain consistency. Personalize reminders and emails. 
  • Multi-Location Business Support: Let users choose a convenient location while automatically assigning customers to available staff. Allow employees to manage registrations and bookings while restricting their access. Users can define the type of customer bookings acceptable. 
  • Export Appointment Information: Export appointment histories to Google Spreadsheets or Microsoft Excel. Stay informed by printing appointment day sheets, even while offline. 
  • Timezone Management: Adjust to customer time zones automatically. View and manage staff schedules in multiple time zones effortlessly, without letting things slip through the cracks. 
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Product Ranking

#16

among all
Patient Scheduling Software

#38

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Patient Scheduling Software

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User Sentiment Summary

Excellent User Sentiment 94 reviews
Excellent User Sentiment 93 reviews
96%
of users recommend this product

DoctorConnect has a 'excellent' User Satisfaction Rating of 96% when considering 94 user reviews from 2 recognized software review sites.

96%
of users recommend this product

Veribook has a 'excellent' User Satisfaction Rating of 96% when considering 93 user reviews from 2 recognized software review sites.

4.81 (47)
4.83 (47)
4.8 (47)
4.8 (46)

Awards

DoctorConnect stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Veribook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Improved Patient Engagement: Users appreciate features like automated appointment reminders and two-way communication, which can reduce no-shows and streamline patient interactions.
Increased Efficiency: Online appointment scheduling, automated waitlist management, and online forms are seen as timesaving features that streamline administrative tasks and improve workflow.
Enhanced Convenience: Users find the mobile-friendly interface and secure messaging capabilities convenient for both patients and providers, allowing for easier communication and access to information.
Reduced Costs: Some users report experiencing a potential return on investment through features that can minimize no-shows and improve patient adherence to treatment plans, potentially leading to increased revenue.
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Functionality: The system streamlines complex schedules and organizes bookings for users and customers. It offers a clean format that displays available booking slots without the need to fill unnecessary fields and steps to cancel them, as noted 85% of the users who mentioned the product’s functionality.
Flexible Appointments: Nearly 79% of reviewers who talked about appointment flexibility said that the product helps them plan their schedules better by displaying alternate or next available slots for bookings. Clients can easily cancel bookings by clicking on the link sent with the confirmation and reminder emails.
Customizations: The system offers robust tools to customize booking pages, personalize booking forms by inserting questions of one’s choice and add branding, said approximately 82% of the users who talked about customizations.
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Limited Reporting Options: Users sometimes express that DoctorConnect's reporting features lack depth, making it challenging to gain comprehensive insights into practice performance and identify areas for improvement.
Customization Challenges: Some users encounter limitations in tailoring the software's interface and functionalities to perfectly match their specific needs and branding, potentially hindering optimal utilization.
Integration Issues: While DoctorConnect integrates with various platforms, some users report occasional difficulties during the integration process, requiring additional technical expertise or vendor support.
Unclear Pricing: The lack of readily available pricing information on DoctorConnect's website can be inconvenient for users seeking a clear picture of potential costs and budget allocation.
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UI: The system’s UI is dated and doesn’t offer a smooth navigation experience, noted nearly 75% of reviewers who talked about cost.
Glitches: Nearly 78% of the users who mentioned glitches said that the system is prone to glitches when booking or canceling appointments.
Mobile App: The product doesn’t offer a mobile application to make bookings easily on mobiles and tablets, noted approximately 81% of reviewers who mentioned customizations.
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Recent user reviews of DoctorConnect, a patient scheduling software, highlight both its strengths and weaknesses when compared to similar products. While users appreciate features like automated reminders and mobile accessibility, which streamline communication and patient engagement, some find the reporting capabilities limited, hindering in-depth data analysis. Additionally, concerns are raised regarding customization options, making it challenging to fully adapt the software to specific practice needs, unlike some competitors. One key differentiating factor is DoctorConnect's focus on secure messaging, allowing healthcare providers to communicate efficiently with patients beyond appointments. This can be particularly valuable for practices seeking to improve care coordination and reduce reliance on in-person visits. However, users have also mentioned occasional difficulties during the integration process with existing electronic medical record systems, which can be a common pain point when compared to similar software known for seamless integrations. Overall, DoctorConnect seems best suited for smaller to mid-sized healthcare practices seeking a user-friendly scheduling solution with features like automated reminders and secure messaging to enhance patient engagement. However, practices requiring advanced reporting functionalities or extensive customization options might need to explore alternative solutions.

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Veribook streamlines bookings, simplifies scheduling appointments and drastically reduces manual tasks like managing phone bookings with automating processes. It offers capabilities to customize booking pages and forms and sends appointment cancellation links along with booking confirmations. For customers, it displays available appointment slots and alternate dates and time to schedule bookings. Its user-friendly format lays out information in a manner that can be easily understood, resulting in significantly fewer errors. However, the system is glitch-prone while canceling appointments, offers a dated interface with limited pop-ups, doesn’t come with a mobile application and isn’t visually appealing. Administrators glance at all upcoming bookings in a day, and customer support is sluggish.

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Screenshots

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