NCR Voyix vs Epos Now
Last Updated:Our analysts compared NCR Voyix vs Epos Now based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Pros
|
Cons
|
|
|
Product Assistance
Product Insights
- Improved Efficiency: Streamline operations with intuitive point-of-sale processing, inventory management, employee time tracking, and sales reporting, freeing up time for growth-focused activities.
- Enhanced Customer Experience: Offer personalized interactions, loyalty programs, and efficient checkout processes to build customer loyalty and satisfaction, fostering repeat business.
- Data-Driven Decisions: Gain valuable insights from comprehensive sales and inventory data to make informed decisions about product offerings, pricing strategies, and marketing campaigns, optimizing business performance.
- Reliable Operations: Ensure business continuity with offline functionality, secure payment processing, and robust hardware that withstands daily wear and tear, minimizing downtime and interruptions.
- Scalability for Growth: Adapt the system to your evolving needs with multi-location support and expanded features as your business expands, accommodating growth without the need for system overhauls.
- Simplified Inventory Management: Track stock levels, automate purchase orders, and receive low-stock alerts to maintain optimal inventory levels, preventing stockouts and potential revenue losses.
- Mobile Accessibility: Manage your business on the go with mobile apps for sales, inventory, and reporting, offering flexibility and convenience for remote management and decision-making.
- Secure Transactions: Protect customer data and comply with industry standards through robust security measures and PCI compliance, safeguarding sensitive information and building customer trust.
- Dedicated Customer Support: Access comprehensive assistance through phone, email, and online resources, ensuring prompt resolution of issues and minimizing disruptions to business operations.
- Simplified Operations: Streamline your workflow with intuitive sales processing, inventory management, and reporting tools, freeing up time and resources for what matters most.
- Enhanced Insights: Gain valuable data-driven insights into your business performance. Track sales trends, identify top-selling items, and analyze customer behavior to make informed decisions.
- Customer-Centric Focus: Delight your customers with faster service, flexible payment options, and loyalty programs. Build stronger relationships and keep them coming back for more.
- Scalable Growth: Easily adapt your POS system to your evolving needs. Add new locations, integrate with online platforms, and manage multiple sales channels seamlessly.
- Cost-Effective Solution: Choose from flexible pricing plans that fit your budget and scale with your business. Enjoy a low monthly fee with no hidden costs or long-term contracts.
- Empowered Team: Equip your staff with user-friendly tools that boost efficiency and productivity. Improve accuracy, reduce errors, and ensure everyone is on the same page.
- Mobile Accessibility: Access your POS system and key business data from anywhere, anytime. Manage your business on the go and stay connected even when you're not on site.
- Secure and Reliable: Enjoy peace of mind knowing your data is safe with cloud-based storage and industry-leading security measures. Count on reliable performance and minimal downtime.
- Adaptable and Customizable: Tailor Epos Now to your specific needs with a wide range of add-on apps and integrations. Create a POS system that works for you, not the other way around.
- Ongoing Support: Benefit from helpful and responsive customer support. Get your questions answered, access training resources, and ensure you're getting the most out of your POS system.
- Kitchen Management: Optimize kitchen operations and boost efficiency using table mapping, offline credits, menu management and more. Colour code and route orders, assign preparation time, attach receipts, monitor production status, forecast requirements and leverage integrations to enhance the overall experience.
- Online Ordering: Create a flexible and effective digital ordering system to deliver quick services. Allow guests to order for curbside pickups, in-house delivery and third-party delivery. Process contactless payments, offer customizable menus, integrate with delivery providers, send orders directly to the kitchen and more across multiple devices.
- Alerts: Prioritize important tasks and regulate operations based on real-time notifications. Get instant alerts about new orders, updates, payments, non-availability of items, customer reviews and other communications without delay. Resolve issues to ensure smooth workplace functioning.
- Marketing: Offer rewards, discounts, promos and discounts to boost customer retention. Analyze transaction data, interaction stats and customer buying patterns to create targeted campaigns and personalized deals. Send marketing messages via SMS, MMS and email.
- Online Payments: Use a fully integrated platform to process online payments, equipped with a branded user interface and compatible with any smartphone device. Allow guests to scan a QR code or click a link from a text message to pay and send electronic receipts via email upon receiving checks.
- Contactless Dining: Facilitate a coherent ordering and dining experience with an online, ticket-based system. Access the menu, make customizations, add notes, place orders and make payments using QR codes or a URL. Use error-free business management tools to reduce wait times and boost operational efficiency.
- Inventory Management: Track business functions and optimize the supply chain using efficient inventory management tools. Centrally manage merchandise, fulfill orders, process payments, scan barcodes, set stock alerts and streamline operations for a time-saving, effortless experience.
- Reporting and Analytics: Get full visibility into transactional data, analyze individual product performance, understand business operations, access sales reports, track profits, view data forecasts and monitor employee performance to make informed decisions.
- Customer Relationship Management: Boost website engagement and drive customer loyalty by staying in the loop with customer information. Build marketing campaigns based on purchase history, buying patterns, total spending and website visits. Offer promos and discounts, send gift cards, create rewards and improve communication.
- Integrations: Leverage robust integrations with major platforms like Shopify and BigCommerce to improve business efficiency. Sync in-store and online inventory, automate recurring functionalities, process faster checkouts, consolidate services and more. Integrate loyalty programs, store promotions and reward schemes to deliver consistent customer service.
Product Ranking
#21
among all
POS Software
#59
among all
POS Software
Analyst Rating Summary
Analyst Ratings for Functional Requirements Customize This Data Customize This Data
Analyst Ratings for Technical Requirements Customize This Data Customize This Data
User Sentiment Summary
161 reviews
596 reviews
NCR Voyix has a 'good' User Satisfaction Rating of 74% when considering 161 user reviews from 2 recognized software review sites.
Epos Now has a 'good' User Satisfaction Rating of 74% when considering 596 user reviews from 3 recognized software review sites.
Awards
SelectHub research analysts have evaluated NCR Voyix and concluded it earns best-in-class honors for Types of POS.
SelectHub research analysts have evaluated Epos Now and concluded it earns best-in-class honors for Items and Service Management.
Synopsis of User Ratings and Reviews
NCR Voyix, a POS software solution, has garnered a mixed bag of user reviews in the past year. While praised for its intuitive interface, ease of use, and robust reporting features, some users have expressed concerns regarding its pricing structure, limited customization options, and occasional glitches. On the positive side, many users appreciate NCR Voyix's clean and user-friendly interface, making it easy for new staff to learn the ropes quickly. The software's reporting capabilities are also a hit, offering valuable insights into sales trends, inventory levels, and customer behavior. This data-driven approach helps businesses make informed decisions and optimize their operations. For instance, one user mentioned using NCR Voyix's reporting to identify slow-selling items and adjust their ordering accordingly, leading to a significant reduction in waste. However, some users find the software's pricing to be on the higher end, especially for smaller businesses. Additionally, the customization options are perceived as limited compared to competitors, hindering businesses with unique workflows or branding needs. A recurring complaint dotyczy occasional bugs and glitches that can disrupt operations, although NCR has been working on addressing these issues through regular updates. Overall, NCR Voyix seems to be a solid POS system for businesses seeking a user-friendly and data-rich solution. However, its pricing and limited customization might deter cost-conscious businesses or those with specific needs. Carefully weighing the strengths and weaknesses against your individual requirements is crucial before making a decision.
Recent user reviews of Epos Now reveal a spectrum of experiences. Praise centers around its user-friendly interface, robust inventory management, and actionable sales insights. These strengths, particularly the intuitive design, benefit smaller businesses with diverse staff skillsets, giving Epos Now an edge over tech-heavy competitors like Square or Shopify. Affordability adds to its appeal. However, limitations emerge for complex operations. Users call for more granular customization and highlight occasional gaps in customer support responsiveness, especially via email. Furthermore, optional fees for vital features like advanced reporting or select app integrations can inflate the initial cost, potentially swaying users towards competitors with more comprehensive plans. In conclusion, Epos Now excels in simplicity, affordability, and real-time data, making it a strong contender for businesses prioritizing ease of use and core POS functionalities. However, businesses with niche requirements or intricate workflows may find greater value in exploring competitors for enhanced feature fit and potentially lower long-term costs.
Screenshots
Top Alternatives in POS Software
Bindo
Clover
Epos Now
Erply
Helcim
Hike POS
KORONA POS
Lightspeed
Lightspeed Retail
MICROS
PHP POS
Rain POS
Revel POS
Shopify POS
SpotOn
Square POS
Toast
Related Categories
Head-to-Head Comparison
WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...
