Home > PSA Software > BigTime > BigTime vs Workday PSA

BigTime vs Workday PSA

Last Updated: November 18th, 2024

Our analysts compared BigTime vs Workday PSA based on data from our 400+ point analysis of PSA Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

BigTime is a cloud-based professional services management software suite built to manage projects, billing and tracking. It is designed for accounting firms, government contracting, advertising agencies, legal, construction companies, engineering, government contracting and IT services. It provides functions teams need to deliver billable work within budget and on time. It gives users a 360-degree view of employee schedules, clients and engagements, and helps them track, bill and budget their time. It is suitable for companies of all sizes and supports invoicing, expense tracking, DCAA compliance and workflows. It also supports iOS and Android devices for on-the-go entries.

BigTime offers comprehensive project management modules that lets managers track statuses, define activities and tasks and assign tasks. Core features offered include time tracking, mobile timesheet application, task and engagement tracking, advanced reporting, built-in billing and invoicing tool, expense tracking, costing, budgeting, workflow management capabilities and seamless integration with QuickBooks and Lacerte Tax.

Workday Professional Services Automation is a cloud-based app that delivers fully integrated solutions for project management, talent acquisition, expense tracking, timekeeping and more.

This system has an adaptive framework that streamlines human capital management and offers visual customizations of the intuitive interface. Manage teams, projects, recruiting and finances from one location. Improve productivity through suggested insights and automate workflows to increase customer engagement.

$19/User, Monthly

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Tailored to your specific needs

$99/User, Monthly

Free Trial is available →

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Tailored to your specific needs

Small

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Large

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Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

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Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

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Live Online

Videos

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Documentation

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Videos

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Phone

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24/7 Live Support

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Product Insights

Customizable Timesheets: Its timesheets contain all necessary field types and can be organized in the way users prefer. Users can create daily and weekly timesheet views, add, rename or remove columns, round time entries automatically and lock completed timesheet periods.
Settings Security and Required Fields: Users can limit timesheet data access to control sensitive data, reduce errors and speed up time entry. They can also set required fields that employees must fill before saving. Managers can also set custom user rights.
Smart Tracking: Time tracking tool has smart lookups, user-driven defaults, customizable views and support for intuitive timesheets.
Faster Billing: Its central hub for tracking drafts, billing rates, WIP, cost rates, billing rules and PDF formats helps users create invoices faster and realize higher revenues.
Crafting Better Teams: It gives users a real-time view of resource allocations. They can also avoid under and over scheduling, thereby ensuring the happiness of consulting teams.
Flexible Billing Rates: Users can manage bill rates and override them as needed. Users can set bill rates of project tasks, staff and work codes. They can also create base rates and an unlimited number of custom rates.
Customizable Invoice Templates: Users can use invoice templates to customize invoices according to their client’s needs. They can also personalize templates, edit them and choose the details they wish to include.
Approve Expense Reports: Managers can approve expenses for specific projects. Reviews can be automated, and notifications and alerts can be sent to managers when an expense report is available.
Accelerate Project Progress: Standardized review features help increase overall team accuracy. With the help of reviews, users can avoid and eliminate time-consuming billing errors.
Standardized Workflows: Managers can view the exact status of a project based on its due date and status. They can also assign employees to projects and define due dates. Multiple projects can be tracked using custom statuses and task types.
Mobile Access: Simplifies on-site time entry with time-tracking apps for Android and iOS. Users can enter time manually or use timers. They can also submit reports and assign expenses to projects.

Improved Resource Management: Allocate resources efficiently by matching skills to project requirements, reducing downtime and maximizing productivity.
Enhanced Project Visibility: Gain real-time insights into project status, budgets, and timelines, enabling proactive decision-making and timely interventions.
Streamlined Billing Processes: Automate invoicing and expense tracking to ensure accurate and timely billing, reducing administrative overhead and improving cash flow.
Optimized Workforce Utilization: Monitor and adjust workforce deployment to ensure optimal utilization, minimizing bench time and increasing billable hours.
Comprehensive Financial Management: Integrate project financials with core accounting functions to provide a holistic view of financial performance and profitability.
Scalable Solution: Adapt to business growth and changing project demands with a flexible platform that scales with your organization.
Enhanced Collaboration: Foster better communication and collaboration among team members with integrated tools for sharing documents, updates, and feedback.
Data-Driven Decision Making: Leverage advanced analytics and reporting capabilities to make informed decisions based on real-time data and trends.
Improved Compliance: Ensure adherence to industry standards and regulatory requirements with built-in compliance features and audit trails.
Reduced Administrative Burden: Automate routine administrative tasks, freeing up time for strategic activities and reducing the risk of human error.
Enhanced Client Satisfaction: Deliver projects on time and within budget, improving client satisfaction and fostering long-term relationships.
Seamless Integration: Integrate with other enterprise systems such as CRM and ERP to create a unified, streamlined workflow across the organization.
Customizable Dashboards: Tailor dashboards to meet specific needs, providing stakeholders with the information they need at a glance.
Proactive Risk Management: Identify and mitigate potential risks early with tools for risk assessment and management, ensuring project success.
Enhanced Forecasting: Improve project forecasting accuracy with predictive analytics, helping to anticipate future resource needs and financial outcomes.

Expense Tracking: Expenses are tied to billable client projects or internal project records. Users can record billable or internal project expenses, equipment use and mileage. Users can also categorize expenses as billable, non-billable, reimbursable, non-reimbursable or as service fees.
Invoicing: It has flexible invoicing options that improve income by billing a project’s in-progress work. Submitted bills can be reviewed immediately for approval and payment. Users can also show entry details or group them as needed. They can also mark-up expenses like recurring service fees and equipment use.
Time and Materials Invoices: BigTime simplifies expense calculation with automation tools. Users can send their clients a detailed bill and recalculate invoices when entries are deleted. They can also provide more detailed invoices with options that display staff, tasks, departments, project roles or labor codes.
Lookup Fields: It has smart lookup fields to reduce clicks and get rid of scrolling for quick timesheet recording. It only shows required fields and can auto-complete fields as users type.
Credit Card Charge Capture: Users can assign and record credit card charges to specific projects for billing in QuickBooks. Charges can be billed to clients, and QuickBooks can help reconcile bank statements.
Work-In-Progress Management: This suite helps users manage unbilled expenses and time to improve cash flow. It provides complete visibility, and WIP is selectable by date range.
Task and Budget Tracking: Users can keep track of all their tasks and set them up for every project while assigning expense budgets. Users can control secure information by giving custom access rights to managers.
Gantt Charts: Gantt charts facilitate visual task management. Users can put their projects on a timeline and see how components fit together, highlighting critical paths and dependencies.
Workflow Management: Managers can assign employees to tasks and define due dates. They can track schedules and use custom tasks and statuses. They can also sort, group and filter to view project details.
Resource Allocation: Its dashboard shows which employees are available and how much time can be allocated to them. Users can reduce time spent on planning and make decisions about when more staff is required.
Utilization Dashboard: Gives insights into operations and helps users manage resources more efficiently. They can also lower staff bench time by identifying areas to increase productivity.
Custom Reports: Helps users create custom reports in real time. They can pull utilization metrics and sort them by role, department and employee. Line graphs can be generated to compare budgets to actual expenses, and efficiency can be analyzed on a monthly basis.
Integrations: Supports deep integrations and combines them with users’ existing ecosystems. It can be integrated with QuickBooks, Lacerte, Salesforce, Slack, Google Apps and Zapier. It also integrates with existing IDs and codes, eliminating double entry between systems.

Expense and Revenue Tracking: Control spending using the Mobile Expense Capture tool to scan and upload receipts on the go. Analyze expenditures or approve budgets according to user controls. Oversee lifecycles for all projects and customize billing schedules, rates or exceptions.
Project Management: Assign team members to activities based on skills. Configure or modify processes without coding knowledge. Monitor roles, revenue and hours linked to each task.
Workforce Management: Provide flexible support to employees using personalized pay options like period salary or multiple one-time payments. Simplify time tracking with the mobile and web time clock that includes geofencing. Monitor and approve timesheets quickly by viewing highlighted anomalies and automating approvals.
Employee Self-Service: Set up direct deposit without an administrator. Request time off or check balances and accruals through mobile and voice self-service. Update personal information, view updates or pay and benefits at any time.
Reporting and Analytics: Using global data to scale workforce needs, anticipate staff absences or changing employment regulations. Improve business performance by building competitor benchmarks into reports.
Integration: Integrate with SAAS apps or with third-party tools such as Salesforce. Submit expense reports from Slack or Microsoft Teams.
Performance Management: Upskill employees and recommend learning modules or job opportunities. Apply predictive talent insights to coaching sessions and set performance goals. Develop career plans and schedule follow-ups.

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#94

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Analyst Rating Summary

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User Sentiment Summary

91%

of users recommend this product

BigTime has a 'excellent' User Satisfaction Rating of 91% when considering 2302 user reviews from 5 recognized software review sites.

81%

of users recommend this product

Workday PSA has a 'great' User Satisfaction Rating of 81% when considering 26 user reviews from 2 recognized software review sites.

4.9 (47)

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4.5 (1081)

4.0 (21)

4.59 (573)

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4.6 (561)

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4.3 (40)

4.2 (5)

Awards

Synopsis of User Ratings and Reviews

Intuitive Interface: BigTime's user-friendly design makes it easy to navigate and find the information you need quickly, streamlining your workflow.

Robust Time Tracking: Accurately track time spent on projects, tasks, and clients with BigTime's comprehensive timekeeping features, ensuring precise billing and project management.

Seamless Project Management: Manage projects efficiently with BigTime's project management tools, including task assignments, progress tracking, and collaboration features, enhancing team coordination.

Detailed Reporting: Generate customizable reports that provide valuable insights into project performance, resource utilization, and financial data, empowering you to make informed decisions.

Mobile Accessibility: Access BigTime on the go with its mobile app, allowing you to stay connected to your projects and tasks from anywhere, ensuring uninterrupted productivity.

Streamlined Project Management: Users praise Workday PSA for its intuitive interface and robust project management features, enabling efficient planning, tracking, and execution of projects.

Enhanced Resource Management: Workday PSA excels in resource management, allowing organizations to optimize resource allocation, track availability, and ensure projects are adequately staffed.

Improved Financial Control: Users appreciate Workday PSA's financial management capabilities, which provide real-time visibility into project costs, budgets, and profitability.

High cost: BigTime is more expensive than comparable PSA software, making it a less attractive option for small businesses and startups with limited budgets.

Steep learning curve: BigTime's complex interface and feature-rich environment can be overwhelming for new users, requiring significant training and onboarding time.

Limited customization: While BigTime offers a range of features, its customization options are somewhat limited compared to other PSA software, making it challenging to tailor the software to specific business needs.

Reporting limitations: Some users have reported difficulties generating customized reports and extracting data from BigTime, hindering their ability to gain insights and make informed decisions.

Integration challenges: Integrating BigTime with other business applications can be complex and time-consuming, requiring additional resources and expertise.

Reporting Limitations: Users express frustration with the inflexibility and limitations of Workday's reporting features, particularly when trying to create custom reports or extract specific data sets for analysis.

Complex User Interface: The system is often described as being difficult to navigate, with a steep learning curve for new users and even experienced users struggling to find specific functions or complete tasks efficiently.

Integration Challenges: Integrating Workday PSA with other systems can be a significant hurdle, often requiring extensive customization and support from Workday or third-party consultants.

BigTime is PSA software with robust features for time tracking, billing, project management, and reporting. It has a clean and intuitive interface that makes it easy for users to navigate and find the information they need quickly. One of its key strengths is its customizable dashboards that allow users to tailor the software to their specific needs. BigTime also offers a mobile app that provides access to key features on the go. In comparison to similar products, BigTime stands out with its robust reporting capabilities. Users praise its ability to generate detailed reports on a variety of metrics, including project profitability, resource utilization, and time spent on tasks. Additionally, BigTime's customer support is highly responsive and helpful, which is important for ensuring a smooth implementation and ongoing use of the software. Overall, BigTime is a well-rounded PSA software solution that is suitable for businesses of all sizes. Its customizable dashboards, robust reporting capabilities, and excellent customer support make it a top choice for businesses looking to improve their project management and billing processes.

Is Workday PSA the workhorse of PSA solutions? User reviews from the past year suggest that Workday PSA is a strong contender in the PSA market, particularly for larger organizations with complex needs. Users praise its robust feature set, highlighting its comprehensive financial management capabilities, seamless integration with other Workday products (like HCM and Financials), and powerful reporting tools that provide granular insights into project performance. For example, users mention the ability to track project profitability in real-time and proactively identify potential budget overruns as a major advantage. However, this robust functionality comes at a price. Users frequently cite Workday PSA's complexity and steep learning curve as drawbacks, suggesting that it may not be the best fit for smaller businesses or those with limited IT resources. Some users also express frustration with the platform's user interface, finding it less intuitive than competitors like FinancialForce PSA or Projector PSA. Despite these criticisms, many users maintain that Workday PSA's strengths outweigh its weaknesses, particularly for organizations already invested in the Workday ecosystem. Its ability to unify financial, HR, and project data into a single source of truth is a powerful differentiator that enables data-driven decision-making and streamlines operations. In conclusion, Workday PSA is a powerful but complex solution best suited for large, enterprise-level organizations with the resources and technical expertise to maximize its potential.

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