Top Polaris PSA Alternatives & Competitors For 2024

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Looking for alternatives to Polaris PSA? Many users crave user-friendly and feature-rich solutions for tasks like Dashboard and Reporting, Resource Management, and Time and Expense Management. Leveraging crowdsourced data from over 1,000 real PSA Software selection projects based on 400+ capabilities, we present a comparison of Polaris PSA to leading industry alternatives like Upland PSA, Projector PSA, Workday PSA, and Birdview PSA.

Upland PSA Software Tool

Product Basics

Polaris PSA streamlines professional services workflows for project-based businesses. Its core strength lies in automating administrative tasks like time tracking, invoicing, and project reporting, freeing up valuable time for client work. While ideal for agencies of all sizes, it particularly caters to those juggling multiple projects and juggling complex client billing structures. Users praise its intuitive interface, powerful reporting tools, and seamless integrations with popular accounting software. Compared to similar offerings, Polaris PSA stands out for its focus on scalability and customization, allowing businesses to tailor the platform to their specific needs. Pricing follows a tiered model based on the number of users and project complexity, ensuring cost-effectiveness for growing companies.

Pros
  • Intuitive interface
  • Comprehensive features
  • Strong integrations
  • Robust reporting
  • Reliable support
Cons
  • Steeper learning curve
  • Occasional bugs
  • Limited customization
  • Higher pricing
read more...
Upland PSA is a professional service automation tool that helps businesses use remote management tools that improve the profitability and growth of service businesses. It helps users manage capacity utilization and planning strategies for profitability and workload management. Users can change how projects are delivered with expense and timesheet capture with workforce and project management, project financials and billing.

Some of its key features include knowledge management, proposal automation and customer surveys. It has a host of webinars, case studies, e-books and articles to help users navigate its various modules.
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Projector PSA is a comprehensive software solution designed to streamline professional services automation (PSA) tasks, including project management, resource allocation, and financial oversight. It is particularly well-suited for consulting firms, IT services, and other project-driven organizations due to its robust capabilities in managing complex workflows and optimizing resource utilization.

Key benefits of Projector PSA include enhanced project visibility, improved resource management, and precise financial tracking, which collectively drive operational efficiency and profitability. Popular features encompass time and expense tracking, project accounting, and advanced reporting tools, all of which contribute to a seamless user experience.

Compared to similar products, users often highlight Projector PSA's intuitive interface and powerful analytics as standout attributes. Pricing typically falls within a mid-to-high range, often based on a per-user, per-month subscription model, making it a flexible option for various business sizes. Overall, Projector PSA is a valuable asset for organizations seeking to elevate their project management and service delivery capabilities.

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Workday Professional Services Automation is a cloud-based app that delivers fully integrated solutions for project management, talent acquisition, expense tracking, timekeeping and more.

This system has an adaptive framework that streamlines human capital management and offers visual customizations of the intuitive interface. Manage teams, projects, recruiting and finances from one location. Improve productivity through suggested insights and automate workflows to increase customer engagement.
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Birdview is a comprehensive software solution designed to streamline professional services automation (PSA) and project management tasks. It offers a robust suite of tools that facilitate project planning, resource allocation, time tracking, and financial management. This platform is particularly well-suited for mid-sized to large organizations that require detailed oversight and coordination of multiple projects and resources. Its intuitive interface and powerful analytics capabilities enable teams to enhance productivity and ensure projects are completed on time and within budget.

Key benefits of Birdview include improved project visibility, enhanced team collaboration, and efficient resource management. Popular features encompass Gantt charts, customizable dashboards, real-time reporting, and automated workflows. Users often praise its user-friendly design and the ability to integrate seamlessly with other business tools.

Pricing for Birdview varies based on the number of users and specific needs of the organization. For precise pricing details, it is recommended to contact SelectHub for a tailored quote. This ensures that the pricing aligns with the unique requirements of each business.

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Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#15

among all
PSA Software

#32

among all
PSA Software

#18

among all
PSA Software

#94

among all
PSA Software

#101

among all
PSA Software

Find out who the leaders are

Analyst Rating Summary

88
72
78
80
we're gathering data
58
77
75
68
we're gathering data
100
100
98
100
we're gathering data
89
67
78
89
we're gathering data
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Dashboard and Reporting
Project Financials
Resource Management
Time and Expense Management
Platform Capabilities
Dashboard and Reporting
Project Collaboration
Time and Expense Management
Project Financials
Resource Management
Project Financials
Resource Management
Time and Expense Management
Dashboard and Reporting
Dashboard and Reporting
Resource Management
Time and Expense Management
Project Collaboration
Platform Capabilities
Customer Relationship Management (CRM)
Dashboard and Reporting
Project Collaboration
Project Financials
Resource Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Polaris PSA
Upland PSA
Projector PSA
Workday PSA
Birdview PSA
+ Add Product + Add Product
Customer Relationship Management (CRM) Dashboard and Reporting Mobile Capabilities Platform Capabilities Project Collaboration Project Financials Project Management Resource Management Time and Expense Management 58 100 89 93 87 100 85 100 100 77 100 67 75 90 86 65 85 88 75 98 78 79 70 100 68 100 100 68 100 89 92 97 86 66 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

70%
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User Sentiment Summary

Excellent User Sentiment 202 reviews
Good User Sentiment 193 reviews
Excellent User Sentiment 145 reviews
Great User Sentiment 26 reviews
Excellent User Sentiment 6 reviews
92%
of users recommend this product

Polaris PSA has a 'excellent' User Satisfaction Rating of 92% when considering 202 user reviews from 2 recognized software review sites.

79%
of users recommend this product

Upland PSA has a 'good' User Satisfaction Rating of 79% when considering 193 user reviews from 4 recognized software review sites.

90%
of users recommend this product

Projector PSA has a 'excellent' User Satisfaction Rating of 90% when considering 145 user reviews from 5 recognized software review sites.

81%
of users recommend this product

Workday PSA has a 'great' User Satisfaction Rating of 81% when considering 26 user reviews from 2 recognized software review sites.

94%
of users recommend this product

Birdview PSA has a 'excellent' User Satisfaction Rating of 94% when considering 6 user reviews from 2 recognized software review sites.

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5.0 (6)
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3.9 (98)
4.5 (107)
4.0 (21)
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4.5 (6)
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4.67 (3)
4.6 (198)
4.0 (14)
4.5 (13)
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4.7 (3)
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4.3 (69)
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5.0 (4)
2.3 (12)
4.4 (13)
4.2 (5)
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Awards

User Favorite Award
Time and Expense Management Award
we're gathering data
User Favorite Award
Time and Expense Management Award
Time and Expense Management Award
User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users consistently praise Polaris PSA's ease of use, even for those without extensive technical backgrounds.
Flexible Customization: The software allows for tailoring to specific workflows and business needs, ensuring a seamless fit within existing processes.
Comprehensive Project Management: Users appreciate the ability to manage all project aspects, from planning and scheduling to resource allocation and budgeting, within a single platform.
Accurate Time Tracking: Polaris excels at capturing billable hours precisely, streamlining timesheet submission and approval processes.
Streamlined Invoicing: Generating accurate invoices based on project data is effortless, leading to faster client billing and improved cash flow.
Robust Reporting: The software provides insightful reports on project performance, resource utilization, profitability, and other key metrics, empowering data-driven decision-making.
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User Friendly: The system is easy to use and intuitive, as noted by approximately 86% of users who mention the system’s usability.
Functionality: Asana offers a robust suite of successful project management tools, as reported by 76% of the users who mention the product’s functionality.
Support: Support for the system is prompt, as reported by 88% of users who mention support.
Integrations: Available integrations help add value to the base product, as reported by 80% of reviewers who mention integrations.
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Customer Support: Precisely 90% of users said the customer support team was effective and responsive to problems in reviews that discussed support.
Performance: Of users who discussed the overall performance, 60% said the program is user-friendly and offers reliable leading and lagging indicators that display real-time information of their company's health.
Features: Approximately 69% of users who discussed functionality said of all the features - including invoicing, accounting, resource scheduling, budgeting and more - the report writer is easy to use and generates robust reports that dive into the details.
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Streamlined Project Management: Users praise Workday PSA for its intuitive interface and robust project management features, enabling efficient planning, tracking, and execution of projects.
Enhanced Resource Management: Workday PSA excels in resource management, allowing organizations to optimize resource allocation, track availability, and ensure projects are adequately staffed.
Improved Financial Control: Users appreciate Workday PSA's financial management capabilities, which provide real-time visibility into project costs, budgets, and profitability.
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Simple Interface: Birdview PSA is lauded for its user-friendly design, allowing for easy navigation and utilization.
Feature-Rich: The platform offers a comprehensive suite of tools encompassing project planning, resource allocation, time tracking, and financial oversight, catering to diverse project management and PSA requirements.
Adaptable Framework: Birdview PSA empowers businesses to customize the software, aligning it with their specific operational workflows and needs.
Responsive Support: Users frequently commend Birdview PSA's customer support for its promptness and helpfulness in addressing queries and resolving issues.
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Learning Curve: Users report a steeper learning curve compared to simpler PSA tools.
Initial Setup Complexity: Setting up Polaris PSA can be complex for smaller teams or those with limited technical expertise.
Limited Workflow Customization: While flexible, some users find it challenging to tailor the software to highly specialized workflows.
Performance Issues: Users have reported occasional lag or glitches, especially on older hardware or with large datasets.
Software Bugs: While uncommon, some users have encountered bugs that require technical support to resolve.
Pricing Concerns: Polaris PSA's pricing can be higher compared to some basic PSA tools, especially for smaller businesses.
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Integrations: Nearly 90% of reviewers found Upland PSA’s interface to be dated and not intuitive.
Learning Curve: Nearly 100% of users who mentioned its learning curve reported that Upland PSA has a steep learning curve.
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There were minimal negative reviews for Projector PSA.
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Reporting Limitations: Users express frustration with the inflexibility and limitations of Workday's reporting features, particularly when trying to create custom reports or extract specific data sets for analysis.
Complex User Interface: The system is often described as being difficult to navigate, with a steep learning curve for new users and even experienced users struggling to find specific functions or complete tasks efficiently.
Integration Challenges: Integrating Workday PSA with other systems can be a significant hurdle, often requiring extensive customization and support from Workday or third-party consultants.
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Learning Curve: Some users find there is a steep learning curve to overcome when first using the software.
Integration Issues: Birdview PSA has been known to pose challenges when integrating with certain software tools.
Performance Issues: Users have reported experiencing occasional slowdowns and performance issues.
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User reviews for Polaris PSA paint a picture of a powerful, albeit demanding, PSA tool. Many praise its intuitiveness and flexibility, with one user calling it "a breath of fresh air compared to clunky legacy systems." It stands out in its comprehensive project management, effortlessly handling everything from planning to billing within one platform. Another user loved "ditching the patchwork of apps we used before and having everything in Polaris." However, Polaris' learning curve can be steep. "It's not as pick-up-and-play as some simpler tools," admitted a reviewer. The initial setup can also be complex, especially for smaller teams. This complexity, while offering deep customization, led some to feel limited in tailoring it to specific workflows. "We have a unique process, and while Polaris is flexible, it took more work than expected to get it just right," shared one user. Performance isn't always flawless, with occasional lag and bugs reported, particularly on older systems. Despite these hiccups, many appreciate Polaris' robust reporting and data-driven insights, with one user exclaiming, "Finally, we can make informed decisions based on actual data, not just gut feeling!" Ultimately, Polaris PSA shines for its comprehensiveness and power, but demands investment in training and setup. Users often compare it to Asana or Monday.com, finding it more robust but less user-friendly. If you're a growing team seeking a one-stop PSA solution with deep customization and powerful reporting, Polaris is worth a look. Just be prepared to dedicate some time to mastering its intricacies.

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Upland PSA is a user-friendly PPM system, and users praise its time-sheet feature. Many users don’t have any complaints and say that Upland PSA has increased their efficiency. It ranks very high in usability and functionality. Its support team is helpful and quick to respond. Users find that Upland PSA helps organize tasks that their team members should work on. Its integration feature increases productivity. However, the interface is not intuitive and has a learning curve.

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Projector PSA is a robust PSA and project management software that's feature rich and has suitable indicators to give a real-time snapshot of a company's health. The majority of users find the features helpful and the customer support team useful and responsive to all issues. The majority also find that Projector PSA has minimal to zero flaws and is best for managing small and medium-sized projects as well as large intricate projects.

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Is Workday PSA the workhorse of PSA solutions? User reviews from the past year suggest that Workday PSA is a strong contender in the PSA market, particularly for larger organizations with complex needs. Users praise its robust feature set, highlighting its comprehensive financial management capabilities, seamless integration with other Workday products (like HCM and Financials), and powerful reporting tools that provide granular insights into project performance. For example, users mention the ability to track project profitability in real-time and proactively identify potential budget overruns as a major advantage. However, this robust functionality comes at a price. Users frequently cite Workday PSA's complexity and steep learning curve as drawbacks, suggesting that it may not be the best fit for smaller businesses or those with limited IT resources. Some users also express frustration with the platform's user interface, finding it less intuitive than competitors like FinancialForce PSA or Projector PSA. Despite these criticisms, many users maintain that Workday PSA's strengths outweigh its weaknesses, particularly for organizations already invested in the Workday ecosystem. Its ability to unify financial, HR, and project data into a single source of truth is a powerful differentiator that enables data-driven decision-making and streamlines operations. In conclusion, Workday PSA is a powerful but complex solution best suited for large, enterprise-level organizations with the resources and technical expertise to maximize its potential.

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Is Birdview PSA all it's quacked up to be? Recent user reviews on platforms like Capterra, G2, and Microsoft AppSource provide a valuable avian perspective on this popular project management software. Users consistently praise Birdview for its intuitive interface, robust project and resource management tools, and detailed reporting capabilities. For example, one reviewer raved about the "ease of use," highlighting how Birdview "does not take up extra time to input [their] hours and a description" of their work. Another user lauded Birdview's comprehensive feature set, comparing it favorably to competitors like Workamajig and JIRA. However, some users find the initial setup process complex and time-consuming, and occasional performance lags with large datasets have been reported. A few users also desire more extensive integrations with third-party applications. Despite these minor drawbacks, the overall sentiment towards Birdview is overwhelmingly positive. Its combination of user-friendliness, powerful features, and dedicated customer support makes it a compelling choice for organizations of all sizes. Specifically, Birdview is well-suited for teams who crave a single, centralized platform to manage projects, track time, and gain valuable insights into their workflows, without being bogged down by unnecessary complexity.

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