CaptivateIQ vs Commissionly

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Our analysts compared CaptivateIQ vs Commissionly based on data from our 400+ point analysis of Sales Commission Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

CaptivateIQ is a no-code solution dedicated to helping organizations and individuals develop rewarding compensation plans for hardworking employees. It encourages team motivation through fair payment and incentives. It is flexible and automated to help companies save time and avoid errors.

Devise compensation plans, share insights, make clear and error-free commissions, and help organizations make better decisions. Connect with different data sources and automate the whole process as needed.
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Commissionly is a fully automated solution that offers an affordable and intelligent way to pay sales employees. It handles a variety of commission structures, from the most basic to complex. It helps reduce the time and effort spent calculating and processing commission payments.

It provides real-time updates on performance, motivating team members. The vendor also provides insights and intelligence to financial managers and leadership teams to help forecast and strategically plan for the future.
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$7,200/User, Annually
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Tailored to your specific needs
$15/User, Monthly
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Tailored to your specific needs
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Android
Chromebook
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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Knowledge Base
24/7 Live Support

Product Insights

  • Access Required Data: Get access to necessary set-up data and process commission calculations. Transform imported data to create new custom values without altering raw data. Set up real-time sync or customize a schedule to fetch required data. Keep the commission cycle up to date with data integrations. 
  • Leverage Reports and Insights: Create visualizations across any part of the compensation data to identify trends by team, region, commission plan and more. Save time creating multiple reports by applying filters to segment dashboards and drill into the data. See the raw data table to better understand visualizations. 
  • Design Effective Compensation Plans: Set up commission plans without the constraints of pre-defined templates. Import employee data, set up plan logic and automate calculations on the fly. 
  • Save Time and Effort: Leverage the powerful data ingestion layer to massage data into a commission-ready state directly on the platform to save hours cleaning files ahead of time. Confidently set up calculations using a library of pre-built formulas and tooltips. Automate calculations and catch potential errors using the dynamic calculation engine. 
  • Resolve Pay Disputes Faster: Manage internal communications alongside commission data for faster resolutions. Put an end to tedious approval cycles and ensure every payout is correct before it’s distributed using the approvals workflow. 
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  • Increased Accuracy: Automate commission calculations to eliminate human errors and ensure precise payouts.
  • Time Savings: Streamline the commission process, freeing up valuable time for sales managers and finance teams.
  • Enhanced Transparency: Provide clear, real-time visibility into commission structures and earnings for sales representatives.
  • Motivated Sales Teams: Boost morale and productivity by ensuring timely and accurate commission payments.
  • Customizable Plans: Tailor commission structures to fit unique business needs and sales strategies.
  • Data-Driven Insights: Leverage detailed reports and analytics to make informed decisions and optimize sales performance.
  • Scalability: Easily adjust commission plans as your business grows and evolves without significant manual effort.
  • Compliance Assurance: Maintain adherence to regulatory requirements and internal policies with automated tracking and documentation.
  • Improved Forecasting: Use historical data and trends to predict future commission expenses and budget more effectively.
  • Seamless Integration: Integrate with existing CRM and ERP systems to ensure a smooth flow of data and reduce administrative overhead.
  • Enhanced Security: Protect sensitive financial information with robust security measures and user access controls.
  • Reduced Disputes: Minimize commission-related disputes by providing clear, auditable records of calculations and payments.
  • Global Reach: Support multiple currencies and international sales teams with ease, ensuring consistent commission management worldwide.
  • Performance Tracking: Monitor individual and team performance against targets to identify top performers and areas for improvement.
  • Cost Efficiency: Reduce operational costs associated with manual commission processing and error correction.
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  • Compensation Reports: Get automated compensation reports and insights on how salary is distributed and the current pay standards for a specific role in the market. Automatically sync commission data to power reliable reports in real time across every team. Save time collecting and cleaning data by integrating the data source directly into the commission system. 
  • Performance Reports: Keep track of the individual and team performance reports to ensure fair pay and incentives. 
  • Dispute Manager: Communicate, raise queries and resolve disputes with the Inquiries feature. Boost performance and create more efficient workflows. 
  • Flexible Design: Design detailed compensation plans as needed. Assign tasks, divide incentives, choose the factors affecting incentives and pay and much more. 
  • Hierarchical Plans and Management: Manage each level of operation and salary distribution with a descriptive sales hierarchy. 
  • Manage Assignments and Quotas: Assign rewarding tasks and track progress and achievements. Implement fair pay and rewarding incentives for boosting productivity. 
  • Plan and Document Agreements: Create important documents and agreements to maintain a written record of settlements and compensation distributions. Keep and manage all documentation from a single place. 
  • Compensation Statement Calculation: Present the total benefits offered to an employee on an annual basis in the form of a compensation statement using the compensation statement calculator. Eliminate the process of manually re-entering data or making updates.  
  • Splits and Overrides: Use the splits and overrides feature to avoid any errors in commission calculation.
  • Commission and Incentives Planner: Use the commission estimator to decide the right commission for each role by comparing market standards. 
  • Commission Contract Management: Create and send new employee-specific compensation plans when teams grow. 
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  • Varied Commissions: Calculate and track the sales compensation. Use the wizard to create complex commissions, including flat or tiered, revenue, profit or product-based plans. Set the commission against product sales volume, product sales revenue, product category sales volume and product category sales revenue. 
  • Multi-currency Support: Choose different currencies for different sales reps and sales managers. Display different deals in different currencies and run reports to consolidate all sales in the chosen currency.  
  • Sales Split: Leverage the revenue and overlay split features to credit teams and supporting team members. Create three additional split types by enabling custom splits for better information tracking and storage. 
  • Manager Override Commission: Handle manager overrides and set them up as part of any commission plan. 
  • Draws: Calculate draws automatically, display the final commission amount and send the remaining draw in the monthly report. 
  • Automate Payments: Connect with the invoice or payment system to automate the payment process and pay commissions to representatives only after clients have collected the payment. 
  • Clawbacks and Adjustments: Handle clawbacks and adjustments, and recover incorrect compensation paid to an employee due to inaccurate financial reports. 
  • Matrix Commissions: Create commission plans based on multiple variables. Set up tables that are easy to modify and maintain, with variable combinations. 
  • Catch Up: Reward reps based on achievements at the end of the target period. 
  • Target Required: Set specific thresholds for reps (a revenue or margin amount) that must be reached before they get paid. Automate the process and generate commissions only once the specified revenue amount has come in through sales. 
  • Unpaid Commissions: Accurately calculate due commissions to assess outstanding commitments in real time. 
  • Multistage Commissions: Pay commissions at different stages of the sales and delivery process to different payees. 
  • Criteria Filtering: Automate payments when specific criteria are met, such as ‘new business’ or ‘renewal business.’ 
  • Lookup Tables: Automatically match one set of data with another. Import data from existing sources and link it with corresponding data in the system. Build relationships between your data feeds to create commissions from more than one source. 
  • Delayed Payments: Schedule commission payments for a specific period. Set up automatic payments for one, two or more months after commissions have been earned. 
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Product Ranking

#15

among all
Sales Commission Software

#36

among all
Sales Commission Software

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Analyst Rating Summary

80
78
44
56
100
100
69
97
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Dashboard and Reporting
Territory and Quota Management
Inquiry or Case Management
Dashboard and Reporting
Deal Management
Territory and Quota Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CaptivateIQ
Commissionly
+ Add Product + Add Product
Collaboration Dashboard And Reporting Deal Management Inquiry Or Case Management Platform Capabilities Territory And Quota Management 44 100 69 92 68 94 56 100 97 0 78 93 0 25 50 75 100
50%
0%
50%
50%
0%
50%
100%
0%
0%
100%
0%
0%
60%
0%
40%
100%
0%
0%
80%
0%
20%
0%
0%
100%
67%
0%
33%
78%
0%
22%
92%
0%
8%
96%
0%
4%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

77%
0%
23%
46%
0%
54%

User Sentiment Summary

Excellent User Sentiment 3341 reviews
Excellent User Sentiment 27 reviews
94%
of users recommend this product

CaptivateIQ has a 'excellent' User Satisfaction Rating of 94% when considering 3341 user reviews from 4 recognized software review sites.

96%
of users recommend this product

Commissionly has a 'excellent' User Satisfaction Rating of 96% when considering 27 user reviews from 1 recognized software review sites.

4.6 (1637)
n/a
4.85 (746)
4.78 (27)
4.9 (741)
n/a
4.5 (217)
n/a

Awards

CaptivateIQ stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Commissionly stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Salesforce Integration: 83% of the reviewers said that the Salesforce integration provides real-time data sync and helps export information.
Service and Support: Almost all reviewers mentioned that the implementation and support executives provided helpful assistance whenever and however needed.
Accessible UI: About 80% of users said the platform is neatly designed, intuitive and easy to navigate.
Automation: About 90% of reviewers said they benefited from its automated calculations and ability to make revisions and avoid errors.
KPI Monitoring: Almost all reviewers said the KPI monitoring tools were helpful, and they could view deals closed per month and receive email notifications for report summaries.
Sharing and Collaboration: Nearly 67% of reviewers said they were able to see their performance in real time, escalate feedback and send publish notifications.
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Automated Calculation and Tracking: Commissionly automatically calculates commissions based on defined rules, eliminating manual spreadsheets and reducing errors.
Real-Time Visibility: Sales reps can track their earnings in real-time, providing transparency and motivation.
Customizable Plans: The platform allows businesses to create various commission structures, accommodating different roles and performance goals.
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Steep Learning Curve: According to 60% of reviewers, as a new admin, it can be challenging to understand how the system is built as there are many moving parts.
Speed: Depending on how the plan is written and developed, it can take a long time to process changes. Setting up and testing formulas also takes a considerable amount of time.
Missing Graphs: Most users said that there are no graphs to summarize and present data.
Missing Chat Feature: Around 33% of reviewers said it would be better if a built-in chat feature was available.
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Limited Customization: Users have expressed frustration over the platform's limited ability to tailor commission structures to their specific needs. For example, creating tiered commission rates based on product types or sales volume can be challenging.
Reporting Functionality: Some users have reported that the reporting features lack depth, making it difficult to gain granular insights into sales performance and commission payouts. This can hinder efforts to identify top performers or areas for improvement.
Customer Support: Response times from the Commissionly support team have been criticized by some users, leading to delays in resolving technical issues or getting answers to questions.
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The software is recommended by almost every reviewer. The UI is neat, and the support team is excellent at helping people adjust to the software. The integration with Salesforce is helpful for real-time data syncing and exporting. There were a few negative reviews that talked about some missing features like chat support and graphics.

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Is your sales commission process feeling a bit "commission-impossible"? Commissionly users have a lot to say about this platform. While many appreciate its user-friendly design and robust reporting features, enabling them to easily track commissions across multiple sales channels and generate detailed reports, some have expressed concerns about its cost and customer support. For example, users praise Commissionly's ability to automatically map agents to customer data, saving countless hours of manual effort. However, criticisms highlight that its pricing might be prohibitive for smaller businesses and that support responsiveness could be improved. Ultimately, Commissionly seems best suited for medium to large businesses with complex commission structures who prioritize ease of use and in-depth reporting capabilities, even if it means potentially paying a premium. Smaller businesses or those with simpler commission needs might find better value with more budget-friendly alternatives like Sales Cookie or QCommission, which offer similar core functionalities at a lower price point.

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Screenshots

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