CaptivateIQ vs QCommission

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Our analysts compared CaptivateIQ vs QCommission based on data from our 400+ point analysis of Sales Commission Software, user reviews and our own crowdsourced data from our free software selection platform.

QCommission Software Tool

Product Basics

CaptivateIQ is a no-code solution dedicated to helping organizations and individuals develop rewarding compensation plans for hardworking employees. It encourages team motivation through fair payment and incentives. It is flexible and automated to help companies save time and avoid errors.

Devise compensation plans, share insights, make clear and error-free commissions, and help organizations make better decisions. Connect with different data sources and automate the whole process as needed.
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QCommission is flexible sales commission software that provides sales management and improves sales compensation while reducing errors. It calculates and creates accurate sales compensation plans, increasing motivation and enthusiasm.

The vendor provides integrations with SalesForce, QuickBooks, Sage and Microsoft Dynamics while operating as a stand-alone module. It can create multiple compensation calculations, including flat rates/amounts, tiered rates, quota-based rates, etc. It is also compliant with the requirements of GDPR and SOC.
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$7,200/User, Annually
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$13/User, Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Access Required Data: Get access to necessary set-up data and process commission calculations. Transform imported data to create new custom values without altering raw data. Set up real-time sync or customize a schedule to fetch required data. Keep the commission cycle up to date with data integrations. 
  • Leverage Reports and Insights: Create visualizations across any part of the compensation data to identify trends by team, region, commission plan and more. Save time creating multiple reports by applying filters to segment dashboards and drill into the data. See the raw data table to better understand visualizations. 
  • Design Effective Compensation Plans: Set up commission plans without the constraints of pre-defined templates. Import employee data, set up plan logic and automate calculations on the fly. 
  • Save Time and Effort: Leverage the powerful data ingestion layer to massage data into a commission-ready state directly on the platform to save hours cleaning files ahead of time. Confidently set up calculations using a library of pre-built formulas and tooltips. Automate calculations and catch potential errors using the dynamic calculation engine. 
  • Resolve Pay Disputes Faster: Manage internal communications alongside commission data for faster resolutions. Put an end to tedious approval cycles and ensure every payout is correct before it’s distributed using the approvals workflow. 
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  • Reduce Calculation Errors and Handle Complex Plans: Remove errors from calculations and save money. Make complex plans and customize the platform as per the company’s requirements.  
  • Enhance Reporting and Communication: Report comprehensively on sales commission information using transactions and calculations. Slice and dice information as needed and create additional reports from the basic system. Make communications transparent and avoid queries and confusion among salespeople. 
  • Reduce Administrative and Overpayment Costs: Save time spent on administering compensation plans and resolving issues through accurate calculations, reducing administrative costs. 
  • Reduce Administrative Time and Effort: Reduce the time and effort required to calculate and pay commissions through automated calculations, data integration, clear reporting and much more. 
  • Increase Trust, Morale and Productivity: Increase trust among employees through accurate calculations and timely payments. Get salespeople to focus on selling and increase company revenue. 
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  • Compensation Reports: Get automated compensation reports and insights on how salary is distributed and the current pay standards for a specific role in the market. Automatically sync commission data to power reliable reports in real time across every team. Save time collecting and cleaning data by integrating the data source directly into the commission system. 
  • Performance Reports: Keep track of the individual and team performance reports to ensure fair pay and incentives. 
  • Dispute Manager: Communicate, raise queries and resolve disputes with the Inquiries feature. Boost performance and create more efficient workflows. 
  • Flexible Design: Design detailed compensation plans as needed. Assign tasks, divide incentives, choose the factors affecting incentives and pay and much more. 
  • Hierarchical Plans and Management: Manage each level of operation and salary distribution with a descriptive sales hierarchy. 
  • Manage Assignments and Quotas: Assign rewarding tasks and track progress and achievements. Implement fair pay and rewarding incentives for boosting productivity. 
  • Plan and Document Agreements: Create important documents and agreements to maintain a written record of settlements and compensation distributions. Keep and manage all documentation from a single place. 
  • Compensation Statement Calculation: Present the total benefits offered to an employee on an annual basis in the form of a compensation statement using the compensation statement calculator. Eliminate the process of manually re-entering data or making updates.  
  • Splits and Overrides: Use the splits and overrides feature to avoid any errors in commission calculation.
  • Commission and Incentives Planner: Use the commission estimator to decide the right commission for each role by comparing market standards. 
  • Commission Contract Management: Create and send new employee-specific compensation plans when teams grow. 
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  • Calendar: Process and calculate commissions based on multiple frequencies, including bi-weekly, monthly, quarterly and yearly. Match compensation year with the calendar year or define any start and end date. Cross over multiple commission calculations and maintain multiple calendars in the system. 
  • Payees: Distribute variable payouts to employees and entities (external individuals or companies) outside of the organization. 
  • Integrations: Seamlessly integrate with other data and application formats. 
  • Data Purge: Purge data from previous years and specify the amount of data to be retained in the system.  
  • Batch Processing: Schedule and execute processes such as imports and exports in batches. 
  • Single Sign-On: Enhance security by integrating with Active Directory and allowing single sign-on capabilities without having to re-login. 
  • Sandbox Environment: Create a sandbox environment to allow modifications to data integrations, commission plans, payees, sales organization, quotas and draw rules. Modify calculations and update other sandboxes. 
  • Alerts and Notifications: Create alerts, direct them to specific users and check specific conditions in the database. 
  • Approvals: Create workflows to track changes in the system and submit them for approval to specific roles and payees. 
  • Case Management: Allow payees to submit issues/cases for resolution inside the system. Assign case numbers, log the case and inform the compensation administrator about it. Allow continuing conversation related to the case, notify both parties, close cases and provide reports on the existing ones. 
  • Commission and Bonus Calculation: Calculate bonuses and commissions for multiple years and give every employee access to their unique compensation plan. Share plan components by payees, sending updates to the whole team whenever there is a change. 
  • Internationalization: Handle multiple currency calculations using currency rate tables for conversion and update these tables when needed. 
  • Modeling and Forecasting: Model commissions using data from the past year. Find out future performance estimates, potential sales commissions and payouts. 
  • Security and Auditing: Introduce an automated process for defining and paying compensation that provides full auditing to meet US federal regulations. 
  • Commission Statements: Leverage the different commission statement formats available on the platform and create statements summarized by incentive. 
  • Reporting: Use the standard reports available in the system to create payout summary, payee year to date incentive summary and commission payout, payee performance report, commissions report by territory and much more. 
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Product Ranking

#15

among all
Sales Commission Software

#31

among all
Sales Commission Software

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Analyst Rating Summary

80
83
44
63
100
100
69
76
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Dashboard and Reporting
Territory and Quota Management
Inquiry or Case Management
Dashboard and Reporting
Territory and Quota Management
Inquiry or Case Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CaptivateIQ
QCommission
+ Add Product + Add Product
Collaboration Dashboard And Reporting Deal Management Inquiry Or Case Management Platform Capabilities Territory And Quota Management 44 100 69 92 68 94 63 100 76 92 74 93 0 25 50 75 100
50%
0%
50%
67%
0%
33%
100%
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0%
100%
0%
0%
60%
0%
40%
80%
0%
20%
80%
0%
20%
80%
0%
20%
67%
0%
33%
72%
0%
28%
92%
0%
8%
96%
0%
4%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

77%
0%
23%
77%
0%
23%

User Sentiment Summary

Excellent User Sentiment 3341 reviews
Great User Sentiment 181 reviews
94%
of users recommend this product

CaptivateIQ has a 'excellent' User Satisfaction Rating of 94% when considering 3341 user reviews from 4 recognized software review sites.

89%
of users recommend this product

QCommission has a 'great' User Satisfaction Rating of 89% when considering 181 user reviews from 1 recognized software review sites.

4.6 (1637)
n/a
4.85 (746)
4.43 (181)
4.9 (741)
n/a
4.5 (217)
n/a

Awards

CaptivateIQ stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Salesforce Integration: 83% of the reviewers said that the Salesforce integration provides real-time data sync and helps export information.
Service and Support: Almost all reviewers mentioned that the implementation and support executives provided helpful assistance whenever and however needed.
Accessible UI: About 80% of users said the platform is neatly designed, intuitive and easy to navigate.
Automation: About 90% of reviewers said they benefited from its automated calculations and ability to make revisions and avoid errors.
KPI Monitoring: Almost all reviewers said the KPI monitoring tools were helpful, and they could view deals closed per month and receive email notifications for report summaries.
Sharing and Collaboration: Nearly 67% of reviewers said they were able to see their performance in real time, escalate feedback and send publish notifications.
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Intuitive Design: Users praise QCommission for its user-friendly interface, finding it easy to navigate and understand, even for those unfamiliar with commission software.
Customization Options: QCommission offers a high degree of flexibility, allowing businesses to tailor the platform to their specific commission structures and workflows. This includes defining various commission types, setting up tiered commission rates, and automating complex calculations.
Real-time Reporting: Users appreciate the ability to access real-time data on sales performance and commission payouts. This enables them to track progress, identify trends, and make informed decisions quickly.
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Steep Learning Curve: According to 60% of reviewers, as a new admin, it can be challenging to understand how the system is built as there are many moving parts.
Speed: Depending on how the plan is written and developed, it can take a long time to process changes. Setting up and testing formulas also takes a considerable amount of time.
Missing Graphs: Most users said that there are no graphs to summarize and present data.
Missing Chat Feature: Around 33% of reviewers said it would be better if a built-in chat feature was available.
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Difficult to Use: Some users have reported that the software can be difficult to use, especially for those who are not familiar with sales commission software. They found the interface to be clunky and unintuitive.
Limited Integrations: QCommission has limited integrations with other software, which can be a problem for businesses that rely on multiple systems. For example, it doesn't integrate with popular CRMs like Salesforce.
Poor Customer Support: Several users have complained about the quality of customer support. They have reported long wait times and unhelpful responses from the support team.
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The software is recommended by almost every reviewer. The UI is neat, and the support team is excellent at helping people adjust to the software. The integration with Salesforce is helpful for real-time data syncing and exporting. There were a few negative reviews that talked about some missing features like chat support and graphics.

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Want to know if QCommission really cuts the mustard? Users praise QCommission for its user-friendly design and ability to effectively track commissions, eliminating the headache of manual calculations. One user, working in a manufacturing company with locations in the US, Mexico, and Brazil, raved about the exceptional customer support, highlighting their promptness, courtesy, and deep product knowledge. They were particularly impressed with the team's willingness to customize the software to accommodate their unique requirements, going above and beyond to configure fields for tracking completed dates across different time periods. This level of customization and support makes QCommission stand out from competitors who offer a one-size-fits-all approach. However, some users have pointed out limitations, such as the restricted time for contact due to geographical differences. While the customer service exhibited flexibility in scheduling, this constraint might pose a challenge for businesses requiring immediate assistance. Despite this drawback, QCommission proves to be a valuable tool for businesses seeking a straightforward and efficient way to manage sales commissions, especially those with complex, multi-national operations that demand a high degree of customization and responsive support.

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Screenshots

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