Home > Sales Commission Software > CaptivateIQ > CaptivateIQ vs SAP Commissions

CaptivateIQ vs SAP Commissions

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Our analysts compared CaptivateIQ vs SAP Commissions based on data from our 400+ point analysis of Sales Commission Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
CaptivateIQ Software Tool
SelectHub Award Winner
SAP Commissions Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

80 Detailed Analysis

User Sentiment

Excellent User Sentiment (3341 Reviews)

Analyst Rating

88 Detailed Analysis

User Sentiment

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( Reviews)
CaptivateIQ is a no-code solution dedicated to helping organizations and individuals develop rewarding compensation plans for hardworking employees. It encourages team motivation through fair payment and incentives. It is flexible and automated to help companies save time and avoid errors.

Devise compensation plans, share insights, make clear and error-free commissions, and help organizations make better decisions. Connect with different data sources and automate the whole process as needed.
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SAP Commissions is an incentives management solution that helps managers create, optimize and deliver incentive compensation plans at scale. It allows them to shape employee behaviors to increase profit and transparency to maximize commission ROI and eliminate errors.

Model, compare and create new compensation plans, promotions and complex sales plans. Managers can motivate sales employees with bonuses, multipliers and performance-based incentives to boost productivity. It also allows them to resolve sales compensation issues and inquiries with one-click traceability.
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$7,200/User, Annually
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Access Required Data: Get access to necessary set-up data and process commission calculations. Transform imported data to create new custom values without altering raw data. Set up real-time sync or customize a schedule to fetch required data. Keep the commission cycle up to date with data integrations. 
  • Leverage Reports and Insights: Create visualizations across any part of the compensation data to identify trends by team, region, commission plan and more. Save time creating multiple reports by applying filters to segment dashboards and drill into the data. See the raw data table to better understand visualizations. 
  • Design Effective Compensation Plans: Set up commission plans without the constraints of pre-defined templates. Import employee data, set up plan logic and automate calculations on the fly. 
  • Save Time and Effort: Leverage the powerful data ingestion layer to massage data into a commission-ready state directly on the platform to save hours cleaning files ahead of time. Confidently set up calculations using a library of pre-built formulas and tooltips. Automate calculations and catch potential errors using the dynamic calculation engine. 
  • Resolve Pay Disputes Faster: Manage internal communications alongside commission data for faster resolutions. Put an end to tedious approval cycles and ensure every payout is correct before it’s distributed using the approvals workflow. 
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  • Get Real-time Insights: Get real-time performance insights and keep sales reps focused and motivated with commission estimates and leaderboards. 
  • Optimize Plans With AI Recommendations: Maximize incentive compensation spend with prescriptive AI recommendations for plan optimization. Provide prescriptive sales recommendations and identify opportunities to improve outcomes and ROI with bonuses. Get access to data insights without the need for an added solution implementation. 
  • Manage Complex Plans: Model, compare, test and roll out new plans and promotions faster using the comprehensive incentives management system. Create complex sales plans using intuitive drag-and-drop interfaces and preconfigured templates. 
  • Improve Selling Behavior: Develop strategic incentive compensation plans and drive the right sales outcomes. 
  • Reduce Risks: Address sales compensation inquiries quickly, eliminate overpayments and resolve payment disputes, reducing risks and errors.  
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  • Compensation Reports: Get automated compensation reports and insights on how salary is distributed and the current pay standards for a specific role in the market. Automatically sync commission data to power reliable reports in real time across every team. Save time collecting and cleaning data by integrating the data source directly into the commission system. 
  • Performance Reports: Keep track of the individual and team performance reports to ensure fair pay and incentives. 
  • Dispute Manager: Communicate, raise queries and resolve disputes with the Inquiries feature. Boost performance and create more efficient workflows. 
  • Flexible Design: Design detailed compensation plans as needed. Assign tasks, divide incentives, choose the factors affecting incentives and pay and much more. 
  • Hierarchical Plans and Management: Manage each level of operation and salary distribution with a descriptive sales hierarchy. 
  • Manage Assignments and Quotas: Assign rewarding tasks and track progress and achievements. Implement fair pay and rewarding incentives for boosting productivity. 
  • Plan and Document Agreements: Create important documents and agreements to maintain a written record of settlements and compensation distributions. Keep and manage all documentation from a single place. 
  • Compensation Statement Calculation: Present the total benefits offered to an employee on an annual basis in the form of a compensation statement using the compensation statement calculator. Eliminate the process of manually re-entering data or making updates.  
  • Splits and Overrides: Use the splits and overrides feature to avoid any errors in commission calculation.
  • Commission and Incentives Planner: Use the commission estimator to decide the right commission for each role by comparing market standards. 
  • Commission Contract Management: Create and send new employee-specific compensation plans when teams grow. 
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  • Intelligent Tools: Collect insights about customer, partner and employee sentiment to sense opportunities, risks and trends. Infuse advanced AI and machine learning to improve business processes, build flexible value chains and implement vertical industry-specific processes in the cloud to run the value chain end-to-end. 
  • Cloud ERP: Transform critical processes and scale as the business grows. Get continuous updates, cut costs and gain more efficiency. Leverage built-in machine learning, digital assistants and advanced analytics for better accuracy. Get constant innovation and updates delivered via the cloud. 
  • Demo: Explore the SAP solution and ensure it addresses business needs before purchasing. Access comprehensive, up-to-date online training for smooth onboarding. 
  • SAP IoT and Edge Services: Connect assets, people and processes based on real-time intelligence from digital IoT platform services and sensor data. 
  • Artificial Intelligence: Leverage advanced AI and machine learning capabilities to automate processes and reduce errors. 
    • Intelligent Robotic Process Automation: Integrate robotic process automation, machine learning and conversational AI to get things done faster, respond to customer needs proactively and make smarter decisions.  
    • Conversational AI: Improve customer and employee experiences via effective business management with chat-bots and advanced bot-building programs. 
    • AI Business Services: Automate business processes and enhance customer experiences using artificial intelligence. 
  • SAP S/4HANA Cloud: Get access to a complete enterprise resource planning system with built-in intelligent technologies. Integrate with other processes and enhance performance via a consistent in-memory data model. 
  • SAP C/4 HANA: Use the enterprise-grade customer experience to capitalize on emerging growth opportunities while identifying, converting and retaining customers. Reduce time-to-market for new business models with API-first, headless architecture. Reach the right customers at the right time and on the right channel. Understand customers better using AI-powered insights to increase conversion rates. Gain visibility into inventory, fulfillment, service, supply chain and logistics while turning global data compliance into a competitive advantage. 
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Product Ranking

#15

among all
Sales Commission Software

#34

among all
Sales Commission Software

Find out who the leaders are

Analyst Rating Summary

80
88
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Dashboard and Reporting
Territory and Quota Management
Inquiry or Case Management
Dashboard and Reporting
Deal Management
Territory and Quota Management
Inquiry or Case Management
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CaptivateIQ
SAP Commissions
+ Add Product + Add Product
Collaboration Dashboard And Reporting Deal Management Inquiry Or Case Management Platform Capabilities Territory And Quota Management 44 100 69 92 68 94 81 100 100 92 89 93 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

77%
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User Sentiment Summary

Excellent User Sentiment 3341 reviews
we're gathering data
94%
of users recommend this product

CaptivateIQ has a 'excellent' User Satisfaction Rating of 94% when considering 3341 user reviews from 4 recognized software review sites.

we're gathering data
4.6 (1637)
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4.85 (746)
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4.9 (741)
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4.5 (217)
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Awards

CaptivateIQ stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated SAP Commissions and concluded it earns best-in-class honors for Deal Management.

Deal Management Award

Synopsis of User Ratings and Reviews

Salesforce Integration: 83% of the reviewers said that the Salesforce integration provides real-time data sync and helps export information.
Service and Support: Almost all reviewers mentioned that the implementation and support executives provided helpful assistance whenever and however needed.
Accessible UI: About 80% of users said the platform is neatly designed, intuitive and easy to navigate.
Automation: About 90% of reviewers said they benefited from its automated calculations and ability to make revisions and avoid errors.
KPI Monitoring: Almost all reviewers said the KPI monitoring tools were helpful, and they could view deals closed per month and receive email notifications for report summaries.
Sharing and Collaboration: Nearly 67% of reviewers said they were able to see their performance in real time, escalate feedback and send publish notifications.
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Flexible Calculation Methods: Users appreciate the variety of calculation methods available, such as percentage of sales, tiered commissions, and split commissions, allowing them to accurately model their compensation plans.
Real-Time Reporting: The ability to generate real-time reports on sales performance and commission payouts is highly valued, as it provides immediate visibility into key metrics.
Integration with SAP Ecosystem: Seamless integration with other SAP modules, like SD and FI, streamlines data flow and eliminates the need for manual data entry, saving time and reducing errors.
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Steep Learning Curve: According to 60% of reviewers, as a new admin, it can be challenging to understand how the system is built as there are many moving parts.
Speed: Depending on how the plan is written and developed, it can take a long time to process changes. Setting up and testing formulas also takes a considerable amount of time.
Missing Graphs: Most users said that there are no graphs to summarize and present data.
Missing Chat Feature: Around 33% of reviewers said it would be better if a built-in chat feature was available.
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Complex Setup: Many users find the initial setup and configuration of SAP Commissions to be quite complicated and time-consuming, especially for businesses with intricate commission structures.
Limited Customization: While SAP Commissions offers some flexibility, users have expressed frustration with the limitations on customizing the software to align perfectly with their specific needs and processes.
Reporting Challenges: Generating specific reports or extracting desired data from the system can be cumbersome, leading to difficulties in analyzing sales performance and commission payouts effectively.
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The software is recommended by almost every reviewer. The UI is neat, and the support team is excellent at helping people adjust to the software. The integration with Salesforce is helpful for real-time data syncing and exporting. There were a few negative reviews that talked about some missing features like chat support and graphics.

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User reviews from the past year suggest that SAP Commissions is a comprehensive and robust solution, capable of handling complex commission structures and calculations. Users appreciate its customizability, allowing them to tailor the software to their specific business needs. For instance, one user highlighted the ability to define custom functions, roles, and sales hierarchies, which greatly streamlined their onboarding process. This level of flexibility is often cited as a key differentiator compared to competitors like CallidusCloud, which some users find less adaptable. However, this robust functionality comes at a cost. Users consistently point to the high price tag and implementation complexity as major drawbacks. Some users have reported difficulties navigating the user interface and generating reports, particularly those with limited technical expertise. While SAP Commissions offers a wealth of features, accessing and utilizing them effectively can be a challenge for some. Therefore, SAP Commissions appears best suited for larger enterprises with the resources and technical know-how to implement and manage the system. Smaller businesses with simpler commission structures might find more user-friendly and cost-effective solutions elsewhere. Keep in mind that the software landscape is constantly evolving, so it's always wise to check the latest reviews and comparisons before making a decision.

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Screenshots

Top Alternatives in Sales Commission Software

Anaplan
Blitz
Commissionly
Core Commissions
Iconixx
Nice SPM
Oracle Sales Performance Management
Performio
QCommission
QuotaPath
Sales Cookie
SAP Commissions
Spiff
Varicent
Xactly Incent

Related Categories

Compensation Management Software
Sales Performance Management Software
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Compensation Management Software
Sales Performance Management Software
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Head-to-Head Comparison

CaptivateIQ VS Anaplan
CaptivateIQ VS Blitz
CaptivateIQ VS Commissionly
CaptivateIQ VS Core Commissions
CaptivateIQ VS Iconixx
CaptivateIQ VS Oracle Sales Performance Management
CaptivateIQ VS Performio
CaptivateIQ VS QCommission
CaptivateIQ VS QuotaPath
CaptivateIQ VS SAP Commissions

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