Best Sales Commission Software Of 2024

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Why We Picked Oracle Sales Performance Management

Reviews for Oracle Sales Performance Management (SPM) are mixed, highlighting both its strengths and weaknesses compared to competitors like Salesforce Sales Cloud and Microsoft Dynamics 365 Sales. Users report that SPM excels in providing real-time sales visibility and insights, enabling accurate forecasting through machine learning, and streamlining sales processes. One user commented, "We can now see exactly where our team stands and make adjustments accordingly, which has led to a significant increase in sales." The ability to set clear goals and track progress also motivates and engages sales teams, as another user stated, "The gamification features have made selling more fun and competitive, leading to better results."

However, some users find the platform complex and require significant training to master. Additionally, customization and integration capabilities are deemed challenging, with one user complaining, "Implementing custom features took much longer than expected." The cost of licensing and implementation is also a concern for smaller businesses. Users report that SPM's reporting tools lack flexibility compared to competitors, hindering deeper analysis. Integration with other systems can also be problematic, requiring technical expertise.

Overall, user reviews indicate that Oracle SPM is a powerful tool with valuable features, but its complexity, customization challenges, and cost may deter some users. Users believe that SPM's strengths lie in its real-time data, forecasting, and process automation, but its reporting limitations and integration issues can hinder its effectiveness. When choosing a sales performance management solution, businesses should carefully weigh the pros and cons of each option based on their specific needs and budget.

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Pros & Cons

Improved Sales Visibility: Gain real-time insights into individual and team performance, identify top performers and areas for improvement.
Enhanced Sales Forecasting: Leverage historical data and machine learning to predict future sales performance with greater accuracy.
Streamlined Sales Processes: Automate manual tasks, simplify workflows, and improve overall sales efficiency.
Increased Sales Motivation: Set clear goals, track progress, and reward achievements to drive sales motivation and engagement.
Data-Driven Decision Making: Make informed decisions based on real-time data and insights, leading to improved sales outcomes.

Steep Learning Curve: The platform can be complex and require significant training for users to become proficient.
Customization Challenges: Implementing custom features and integrations can be time-consuming and resource-intensive.
Costly Implementation: The initial cost of licensing and implementation can be high, especially for smaller businesses.
Limited Reporting Flexibility: The built-in reporting tools may not offer the level of flexibility and customization needed by some users.
Integration Issues: Integrating Oracle Sales Performance Management with other systems can be challenging and require technical expertise.

Key Features

Territory Creation: Create optimized sales territories based on named accounts, industries, product lines, business units and geography.
Data Analysis: Run automated assignments and conduct what-if analysis to optimize territory coverage and boost productivity.
Balance Territories: Balance sales territories and improve planning and decision making with advanced dimensions for account scores and more.
Modify Territories: Simplify territory modification through proposals. Venture into new markets or edit territories depending upon resource factors, market requirements and business changes.

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Anaplan

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^$20,000

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Why We Picked Anaplan

Anaplan has garnered a reputation for its robust modeling capabilities, allowing users to create intricate financial models with ease. Reviewers frequently praise its flexibility and ability to handle complex calculations, making it a powerful tool for forecasting, budgeting, and scenario planning. The platform's "Connected Planning" approach, which links various planning processes across an organization, is seen as a major advantage, enabling better collaboration and alignment between departments. However, some users find the interface to be less intuitive than other performance management systems, requiring a steeper learning curve. Additionally, the platform's extensive customization options, while powerful, can sometimes lead to complexity and require specialized knowledge to manage effectively.

Compared to competitors like Oracle Hyperion and SAP BPC, Anaplan stands out for its cloud-based architecture and user-friendly interface. Reviewers often highlight its ease of use and accessibility from any device, making it a popular choice for organizations with distributed teams. While Anaplan may not have the same level of industry-specific functionality as some of its competitors, its flexibility and ability to integrate with other systems make it a versatile solution for a wide range of planning needs. The platform's scalability is also a significant advantage, allowing organizations to easily adjust their usage as their needs evolve.

Anaplan is best suited for mid-sized to large organizations with complex planning requirements and a need for collaboration across departments. Its ability to handle large data sets and perform sophisticated calculations makes it ideal for financial planning, sales forecasting, and supply chain management. However, smaller organizations or those with simpler planning needs may find the platform's capabilities to be excessive and the learning curve to be a barrier to adoption.

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Pros & Cons

Connected Planning: Anaplan's platform allows users to connect operational plans across various departments, such as finance, sales, and supply chain. This interconnectedness enables a holistic view of the business, facilitating better decision-making and alignment.
Scenario Modeling: Users appreciate the ability to create and compare multiple what-if scenarios, enabling them to assess potential outcomes and make informed choices based on real-time data. This feature is particularly valuable for risk management and strategic planning.
Flexibility and Customization: Anaplan offers a high degree of flexibility, allowing users to tailor the platform to their specific needs and processes. This adaptability ensures that the system can evolve alongside the organization's changing requirements.
Cloud-Based: As a cloud-based solution, Anaplan eliminates the need for on-premises infrastructure and maintenance, reducing IT overhead and providing accessibility from anywhere with an internet connection.

Steep Learning Curve: Anaplan's robust functionality comes at the cost of complexity, often requiring extensive training and practice to achieve proficiency. Users familiar with traditional spreadsheet software may find the transition challenging due to the platform's unique modeling language and interface.
Performance Issues: Large or complex models can suffer from slow loading times and sluggish responsiveness, hindering user productivity and causing frustration, especially when dealing with tight deadlines or real-time data analysis.
Limited Data Visualization: While Anaplan offers basic charting capabilities, users often find them insufficient for creating compelling visual representations of data. The platform's strength lies in its calculation engine, not its visualization tools, which can leave users wanting more when it comes to communicating insights effectively.

Key Features

Finance: Use current information to analyze production rates, craft accurate market predictions and make better business choices. Develop profitability and pricing models, automate cost management procedures and make infinite bookkeeping use cases.
Sales: Fill up workflows with practical and achievable possibilities while boosting precise sales and revenue projections.
Supply Chain: Aim for a real-time line of sight and guarantee improved supply estimates to align with demand expectations. Initiate thorough collaborative sales and operation planning practices for applicable KPIs and predictions.
HR and Workforce: Detect recruitment gaps, test "what-if" plans, review financial impacts to streamline the workforce, supervise risks and push results. Draft payment plans and infrastructures to highlight talent purchases, retention, equity, diversity, inclusion, performance and outcomes.
Marketing: Integrate sales numbers, marketing accomplishments and financial insights to construct reliable plans and forecast profitability effects. Transform reactive choices into proactive ones with real-time client information and buyer goals.

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Xactly Incent

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^$60

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Why We Picked Xactly Incent

Are you looking for a compensation management solution that will make you say "eXactly!"? Xactly Incent has garnered a reputation for its user-friendly interface and robust features, particularly its strength in handling complex commission structures. Users praise its ability to automate calculations, track performance, and generate detailed reports, freeing up valuable time for strategic tasks. This granular control and transparency are highly valued, as they empower businesses to make data-driven decisions and ensure fair compensation practices. However, some users have pointed out that the software's learning curve can be steep, especially for those unfamiliar with compensation management concepts. Additionally, while integrations with popular CRM platforms like Salesforce are available, some users have expressed a desire for broader third-party integrations.

Xactly Incent's focus on incentive compensation makes it a perfect fit for businesses with sales-driven cultures, particularly those with complex commission structures. Its ability to accurately calculate and track incentives, coupled with its insightful reporting capabilities, allows businesses to effectively motivate their sales teams and drive revenue growth. However, businesses with simpler compensation needs or those prioritizing extensive third-party integrations might find other solutions more suitable.

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Pros & Cons

Intuitive Incentive Compensation Management: Users praise Xactly Incent for its user-friendly interface, which simplifies complex compensation plan design and administration. They appreciate the platform's ability to automate calculations, track performance, and generate detailed reports, streamlining the entire incentive compensation process.
Improved Data Accuracy and Transparency: Xactly Incent's centralized data management capabilities minimize errors and ensure data consistency. Users highlight the platform's ability to provide real-time visibility into compensation data, fostering trust and transparency between sales representatives and management.
Enhanced Sales Performance Motivation: Users report that Xactly Incent helps motivate sales teams by providing clear performance targets and timely, accurate payouts. The platform's gamification features, such as leaderboards and badges, further incentivize sales representatives to exceed their goals.

Difficult to Use: Some users find the platform difficult to navigate and use, especially when trying to perform complex tasks or generate reports.
Limited Customization: Users have reported limited options for customizing the platform to their specific needs, which can be frustrating for businesses with unique compensation plans.
Technical Issues: Some users have experienced technical issues with the platform, such as slow loading times, system errors, and integration problems.

Key Features

Automated: Integrate with other systems as needed and automate processes to be time-efficient and avoid errors.
Collaborative: Improve collaboration between different operational teams, including sales ops, accounting and finance via an integrated solution for managing compensation and commission expenses.
Decision-Making: Make informed decisions and align plans with business objectives based on in-depth data insights.
Continuous Updates: Proactively monitor and continuously update the sales compensation plan to match with business needs.
SimplyComp: Leverage the incentive management system for growing companies to implement commission and payout plans using industry best practices and templates.
- Scalable: Process large amounts of data in a single run to boost productivity.
- Spreadsheet Like: Use just like Excel spreadsheets for inputting data.
- Built-In Payment Templates: Leverage templates to create payment plans and reduce the time spent on them.
- Globalized: Work with currencies from across the world in SimplyComp that supports multiple languages, including English, French, German, Spanish and Italian.
Commission Expense Accounting: Leverage the complete expense management system for the following:
- Dynamic True-Ups: Automate data updates whenever changes affect contract adjustment, employee status and more. Trigger automatic impairments for any changes such as start and end dates or the benefit period.
- Expansive Reporting Library: Leverage pre-built, automated reports and dashboards to gain a holistic view of commission expenses.
- Integrated Workflow and Process Management: Integrate with the existing infrastructure, including CRM, HRIS, CLM and CPQ systems. Manage any number of accounting books and interoperate with downstream accounting ledgers.
- Full and Modified Retrospective Approaches: Leverage the end-to-end solution to automate compliances.
Operational Sales Management: Execute sales plans effectively and streamline processes by proactively monitoring people, territories, quotas and credits. Enable smooth collaboration across different departments and manage multiple workflows. Integrate with existing CRM and other enterprise applications to transfer and exchange data. Plan for revenue growth on an account-by-account basis. Develop and deploy top-down, bottom-up, hybrid and overlay planning.
Benchmarking: Compare team performance with company and industry-wide metrics. Include incentive programs to boost performance. Leverage aggregated data and compare elements to identify trends such as role tenure and region.
Sales Planning: Leverage the necessary tools required to plan out strategies. Access real-time dynamic dashboards for continuous optimizations of sales plans. Use AI to enhance decision-making and predict key metrics.

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SAP Commissions

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Why We Picked SAP Commissions

User reviews from the past year suggest that SAP Commissions is a comprehensive and robust solution, capable of handling complex commission structures and calculations. Users appreciate its customizability, allowing them to tailor the software to their specific business needs. For instance, one user highlighted the ability to define custom functions, roles, and sales hierarchies, which greatly streamlined their onboarding process. This level of flexibility is often cited as a key differentiator compared to competitors like CallidusCloud, which some users find less adaptable.

However, this robust functionality comes at a cost. Users consistently point to the high price tag and implementation complexity as major drawbacks. Some users have reported difficulties navigating the user interface and generating reports, particularly those with limited technical expertise. While SAP Commissions offers a wealth of features, accessing and utilizing them effectively can be a challenge for some. Therefore, SAP Commissions appears best suited for larger enterprises with the resources and technical know-how to implement and manage the system. Smaller businesses with simpler commission structures might find more user-friendly and cost-effective solutions elsewhere. Keep in mind that the software landscape is constantly evolving, so it's always wise to check the latest reviews and comparisons before making a decision.

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Pros & Cons

Flexible Calculation Methods: Users appreciate the variety of calculation methods available, such as percentage of sales, tiered commissions, and split commissions, allowing them to accurately model their compensation plans.
Real-Time Reporting: The ability to generate real-time reports on sales performance and commission payouts is highly valued, as it provides immediate visibility into key metrics.
Integration with SAP Ecosystem: Seamless integration with other SAP modules, like SD and FI, streamlines data flow and eliminates the need for manual data entry, saving time and reducing errors.

Complex Setup: Many users find the initial setup and configuration of SAP Commissions to be quite complicated and time-consuming, especially for businesses with intricate commission structures.
Limited Customization: While SAP Commissions offers some flexibility, users have expressed frustration with the limitations on customizing the software to align perfectly with their specific needs and processes.
Reporting Challenges: Generating specific reports or extracting desired data from the system can be cumbersome, leading to difficulties in analyzing sales performance and commission payouts effectively.

Key Features

Intelligent Tools: Collect insights about customer, partner and employee sentiment to sense opportunities, risks and trends. Infuse advanced AI and machine learning to improve business processes, build flexible value chains and implement vertical industry-specific processes in the cloud to run the value chain end-to-end.
Cloud ERP: Transform critical processes and scale as the business grows. Get continuous updates, cut costs and gain more efficiency. Leverage built-in machine learning, digital assistants and advanced analytics for better accuracy. Get constant innovation and updates delivered via the cloud.
Demo: Explore the SAP solution and ensure it addresses business needs before purchasing. Access comprehensive, up-to-date online training for smooth onboarding.
SAP IoT and Edge Services: Connect assets, people and processes based on real-time intelligence from digital IoT platform services and sensor data.
Artificial Intelligence: Leverage advanced AI and machine learning capabilities to automate processes and reduce errors.
- Intelligent Robotic Process Automation: Integrate robotic process automation, machine learning and conversational AI to get things done faster, respond to customer needs proactively and make smarter decisions.
- Conversational AI: Improve customer and employee experiences via effective business management with chat-bots and advanced bot-building programs.
- AI Business Services: Automate business processes and enhance customer experiences using artificial intelligence.
SAP S/4HANA Cloud: Get access to a complete enterprise resource planning system with built-in intelligent technologies. Integrate with other processes and enhance performance via a consistent in-memory data model.
SAP C/4 HANA: Use the enterprise-grade customer experience to capitalize on emerging growth opportunities while identifying, converting and retaining customers. Reduce time-to-market for new business models with API-first, headless architecture. Reach the right customers at the right time and on the right channel. Understand customers better using AI-powered insights to increase conversion rates. Gain visibility into inventory, fulfillment, service, supply chain and logistics while turning global data compliance into a competitive advantage.

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Sales Cookie

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^$30

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Why We Picked Sales Cookie

Want to know if Sales Cookie is worth sinking your teeth into? Users praise Sales Cookie for its user-friendly design, flexible features, and scalability, making it a popular choice for businesses of all sizes. One standout feature is the real-time commission tracking, ensuring employees are paid accurately and on time, which is a major pain point for many businesses using manual methods or less sophisticated software. This real-time tracking also helps identify potential issues with commission structures, such as rates that are too low or too high, allowing for quick adjustments and greater fairness.

Users also appreciate the platform's customizability, allowing them to tailor the software to their specific needs. This flexibility is crucial for businesses with unique commission structures or workflows. While Sales Cookie receives overwhelmingly positive feedback, some users note that the reporting features could be more robust. However, the software's seamless integration with popular business applications like Salesforce and QuickBooks is a significant advantage, streamlining data flow and reducing manual work. Overall, Sales Cookie is best suited for businesses looking for a user-friendly, flexible, and scalable solution to automate their sales commission process, especially those who value real-time tracking and easy integration with existing systems.

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Pros & Cons

Intuitive Commission Tracking: Users praise Sales Cookie for its clear and straightforward way of tracking commissions, allowing them to easily see how much they've earned and what's pending.
Customizable Commission Structures: The platform's flexibility to tailor commission plans to different products, tiers, and roles is a major plus for businesses with varying compensation models.
Automated Calculations and Payouts: Sales Cookie automates the often tedious process of calculating and distributing commissions, saving time and reducing errors.

Difficult to Use: Users have reported the platform is not intuitive and requires a steep learning curve to use effectively.
Limited Customization: Sales Cookie lacks flexibility in tailoring the software to specific sales team workflows and processes.
Poor Customer Support: Users have expressed frustration with the responsiveness and helpfulness of the Sales Cookie support team.

Key Features

Incentive Plan Design: Create incentive plans with the help of a step-by-step interactive wizard. Choose a performance goal from profit, revenue or customized options. Automatically handle end-to-end calculations.
Incentive Calculations: Submit incentive plans to calculate compensation in a few clicks. Access transactions, rewards and credited users. Process sales entries simultaneously for prompt results.
Incentive Dashboards: Provide dedicated incentive dashboards to all participants. Configure enrollments, review credits, start calculations, release results and submit inquiries. Participants can view approved results on their incentive dashboard.
Setup and Configuration: Edit spreadsheets online and add or remove users instantly. Configure automated system imports from Dynamics, Xero, HubSpot and QuickBooks.
Enterprise Reporting: Leverage advanced reporting capabilities such as in-built reports and Microsoft Power BI Desktop support. Filter reports based on calculations, plans or periods. Reports include rep surveys, attainment, crediting and payout.
Multi-Currency Support: Includes currency symbol transactions, exchange rate lookups and automated currency conversions. Choose manual methods or leverage automation to fetch market exchange rates.
Security and Auditing: Promote security and data safety by assigning role-based access views and permissions. Audit and log role changes in real time. Customize permissions for full, plan and limited admins and participants.
Integrations: Integrates with multiple systems, including Zapier, Xero, Tableau, Stripe, Salesforce, Quickbooks Online and Desktop, Paypal and Hubspot.

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Spiff

Start Price

^$99

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Why We Picked Spiff

The system is recommended by its users. Although it has a great support team, it would help if they provided some initial training while onboarding clients. Similarly, the mobile app could also be improved. It has powerful data visualization capabilities and provides accurate compensation plans. Most of the processes can be automated, reducing errors.

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Pros & Cons

Easy To Use: About 95% of reviewers said the UI is transparent, and the platform is easy to use and navigate.
Sharing and Collaboration: Almost every reviewer noted that the Salesforce integration is very helpful and enables quick communication across teams.
Automation and Accuracy: Nearly 89% of reviewers said the software creates accurate plans and makes it easy to review them, increasing employee motivation.
KPI Monitoring: Approximately 67% of reviewers that talked about data visualization said its KPI monitoring features are robust, with descriptive charts that fully break down key parameters.
Service and Support: Almost all reviewers that mentioned support said implementation teams are very responsive and help overcome issues.

Speed: Nearly 65% of reviewers said they faced bugs and errors while working with the platform that affected overall speed.
No Initial Training: According to 75% of users who reviewed training, the tool is a bit tricky to learn and there’s not much training provided.
Mobile App Needs Improvement: About 67% of the reviewers said even though the mobile app was helpful, it still lacks some features and needs improvements.
Reporting: Approximately 75% of reviewers suggested that reporting could be more robust.
Features and Functionality: According to 76% of users who reviewed this con, the tool doesn’t provide much customization, and there’s a lot of room for improvement.

Key Features

Simple Plan Designer: Create and edit payout and incentive plans within a few minutes without coding knowledge. Supports an accessible spreadsheet design.
Smart Building Blocks: Leverage intelligent building blocks by using various objects such as rules and variables to lay out the perfect payout plan.
Integrated Quota Tables: Create, assign and manage quotas with the flexibility of a spreadsheet and the power of a fully integrated system.
Overwrites: Overwrite incorrect values at any level, including source data or calculated values.
Commission Statements: Assign a personalized incentive dashboard that updates in real time to every rep and keep everyone informed about changes happening in the business.
Detailed Commission Traces: Encourage transparency and build trust within the team by providing visibility to the most granular commission calculations.
Payroll Reports: Generate payroll reports in a single click for the finance department and boost motivation by ensuring timely payments.
Testing Capabilities: Test new rules and implementations against real data before implementing them in the plan. Create new plans and optimize the commission structure as per business requirements.
Open Data API: Pull and visualize commission numbers using open APIs.

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Varicent

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^$56

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Why We Picked Varicent

Is Varicent a variable you should consider for your compensation management needs? Recent user reviews suggest that while Varicent offers a comprehensive suite of features, it may not be the perfect fit for every organization. Users praise its robust customization options, allowing for tailoring to specific organizational needs, which is particularly beneficial for companies with complex compensation structures. However, some users find the interface less intuitive than competitors like Lattice, requiring more time for training and adoption. A key differentiator is Varicent's focus on sales performance management, with features like "clawback" calculations and pipeline-based earning projections, making it ideal for businesses with sales-driven compensation models.

Ultimately, Varicent is best suited for larger enterprises with intricate compensation plans, particularly those heavily reliant on sales performance. Its strength lies in its ability to handle complex calculations and provide granular insights into sales compensation. However, organizations prioritizing user-friendliness and a more streamlined interface might find other solutions more appealing.

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Pros & Cons

Flexible and Customizable: Users appreciate that Varicent can be tailored to their organization's specific compensation processes, such as bonus calculations or merit increases.
User-Friendly Interface: Many users find the system easy to navigate and use, even for those who are not tech-savvy.
Improved Efficiency: Varicent automates many compensation-related tasks, which saves time and reduces errors.
Data Insights: The platform provides robust reporting and analytics features that help organizations make informed compensation decisions.

Difficult to Use: Users have reported that Varicent can be difficult to use, especially for those who are not familiar with compensation management software. Some have found the interface to be clunky and unintuitive.
Limited Reporting Capabilities: Some users have expressed frustration with Varicent's reporting capabilities, finding them to be limited and inflexible. They've noted difficulty in creating custom reports or extracting specific data points.
Poor Customer Support: Several users have reported issues with Varicent's customer support. They've described slow response times and a lack of helpfulness in resolving technical issues.

Key Features

Revenue Intelligence: Leverage revenue insights from marketing sources to improve forecasting accuracy and sales pipeline management.
Real-Time Performance Dashboards: Create reports and dashboards for monitoring KPIs and staying consistent with business goals and objectives. Explore data patterns using augmented intelligence and get access to hidden insights and opportunities.
Territory and Quota Planning: Assign and manage territory assignments and quota targets based on accounts, products, location or other attributes to minimize coverage gaps.
Symon.ai: Enhance sales performance management with AI using symon.ai. Eliminate the need for data scientists by implementing flexible machine learning.
Integrations: Integrate with other solutions to centralize data and align business processes. Connect to systems like CRM, HRIS, BI and more. Extract, transform and load data from other enterprise solutions using the Data Import Wizard. Save time and eliminate data entry errors by scheduling and automating data imports from external systems.
Compensation Administration: Optimize incentive payout plans aligned with corporate strategies and objectives to motivate the sales team.
Augmented Intelligence: Leverage artificial intelligence and natural language processing to automate responses to salesperson questions. Guide salespeople to their plan agreements and avoid confusion. Check the model regularly to prevent inaccurate compensation for specific sales transactions.

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QCommission

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^$13

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Why We Picked QCommission

Want to know if QCommission really cuts the mustard? Users praise QCommission for its user-friendly design and ability to effectively track commissions, eliminating the headache of manual calculations. One user, working in a manufacturing company with locations in the US, Mexico, and Brazil, raved about the exceptional customer support, highlighting their promptness, courtesy, and deep product knowledge. They were particularly impressed with the team's willingness to customize the software to accommodate their unique requirements, going above and beyond to configure fields for tracking completed dates across different time periods. This level of customization and support makes QCommission stand out from competitors who offer a one-size-fits-all approach.

However, some users have pointed out limitations, such as the restricted time for contact due to geographical differences. While the customer service exhibited flexibility in scheduling, this constraint might pose a challenge for businesses requiring immediate assistance. Despite this drawback, QCommission proves to be a valuable tool for businesses seeking a straightforward and efficient way to manage sales commissions, especially those with complex, multi-national operations that demand a high degree of customization and responsive support.

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Pros & Cons

Intuitive Design: Users praise QCommission for its user-friendly interface, finding it easy to navigate and understand, even for those unfamiliar with commission software.
Customization Options: QCommission offers a high degree of flexibility, allowing businesses to tailor the platform to their specific commission structures and workflows. This includes defining various commission types, setting up tiered commission rates, and automating complex calculations.
Real-time Reporting: Users appreciate the ability to access real-time data on sales performance and commission payouts. This enables them to track progress, identify trends, and make informed decisions quickly.

Difficult to Use: Some users have reported that the software can be difficult to use, especially for those who are not familiar with sales commission software. They found the interface to be clunky and unintuitive.
Limited Integrations: QCommission has limited integrations with other software, which can be a problem for businesses that rely on multiple systems. For example, it doesn't integrate with popular CRMs like Salesforce.
Poor Customer Support: Several users have complained about the quality of customer support. They have reported long wait times and unhelpful responses from the support team.

Key Features

Calendar: Process and calculate commissions based on multiple frequencies, including bi-weekly, monthly, quarterly and yearly. Match compensation year with the calendar year or define any start and end date. Cross over multiple commission calculations and maintain multiple calendars in the system.
Payees: Distribute variable payouts to employees and entities (external individuals or companies) outside of the organization.
Integrations: Seamlessly integrate with other data and application formats.
Data Purge: Purge data from previous years and specify the amount of data to be retained in the system.
Batch Processing: Schedule and execute processes such as imports and exports in batches.
Single Sign-On: Enhance security by integrating with Active Directory and allowing single sign-on capabilities without having to re-login.
Sandbox Environment: Create a sandbox environment to allow modifications to data integrations, commission plans, payees, sales organization, quotas and draw rules. Modify calculations and update other sandboxes.
Alerts and Notifications: Create alerts, direct them to specific users and check specific conditions in the database.
Approvals: Create workflows to track changes in the system and submit them for approval to specific roles and payees.
Case Management: Allow payees to submit issues/cases for resolution inside the system. Assign case numbers, log the case and inform the compensation administrator about it. Allow continuing conversation related to the case, notify both parties, close cases and provide reports on the existing ones.
Commission and Bonus Calculation: Calculate bonuses and commissions for multiple years and give every employee access to their unique compensation plan. Share plan components by payees, sending updates to the whole team whenever there is a change.
Internationalization: Handle multiple currency calculations using currency rate tables for conversion and update these tables when needed.
Modeling and Forecasting: Model commissions using data from the past year. Find out future performance estimates, potential sales commissions and payouts.
Security and Auditing: Introduce an automated process for defining and paying compensation that provides full auditing to meet US federal regulations.
Commission Statements: Leverage the different commission statement formats available on the platform and create statements summarized by incentive.
Reporting: Use the standard reports available in the system to create payout summary, payee year to date incentive summary and commission payout, payee performance report, commissions report by territory and much more.

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Performio

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^$50

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Why We Picked Performio

Performio users highlight its robust commission tracking, automated calculations, and detailed reporting as major strengths. These features streamline the often tedious process of managing sales commissions, freeing up time for sales operations and finance teams. However, some users express concerns about its high price tag and complex user interface, suggesting it might be better suited for larger businesses with dedicated resources. Smaller businesses or those with simpler commission structures might find more affordable options like Spiff or QuotaPath to be a better fit.

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Pros & Cons

Intuitive Interface: Users praise Performio for its user-friendly design, making it easy to navigate and manage sales commissions.
Customization Options: The platform offers a high degree of flexibility, allowing businesses to tailor compensation plans to their specific needs and easily adjust as those needs evolve.
Automated Calculations: Performio automates complex commission calculations, eliminating manual errors and saving valuable time.

Difficult to Use: Some users have reported that the platform is not user-friendly and requires extensive training to use effectively. This can be a major drawback for businesses that need a system that is easy to learn and use.
Limited Customization Options: Performio offers limited customization options, which can be a problem for businesses with unique compensation plans. Users have expressed frustration with the inability to tailor the platform to their specific needs.
Reporting Limitations: Users have mentioned that generating reports in Performio can be cumbersome and time-consuming. The platform's reporting functionality may not be as robust or intuitive as some users would prefer.

Key Features

Pre-Designed Data Transforms: Eliminate the requirement of managing and writing complicated commission formulas or crediting rules using pre-built data transformations and incentive plan components. View all plan components on a single screen to quickly check different payments to reps. Modify plans as needed and update changes.
Enterprise-Grade Features: Scale with business needs and leverage enterprise-grade features, including complicated compensation features, workflows, auto-schedulers, high-end reporting features, perfectly configurable dashboards, top-notch security and solid audit logs.
Intuitive UX: Encourage fast user adoption on mobile devices, at office or through intuitive user interface. Leverage easily readable and configurable dashboards to display each salesperson's quota attainment, commissions, anything relevant to their roles and leaderboard status graphically.
Native Report Builder: Gather insights and data from the sales comp and take advantage of native report builder to create reports about any aspect of sales comp data. Configure reports on the go and access them from a mobile app, irrespective of the complexity of the plan.
Unlimited Optimization: Get access to sales comp data, including sales, transaction, plan and people data. Eliminate manual processes and avoid errors to gain smooth comp calculations.

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Nice SPM

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Why We Picked Nice SPM

Is Nice SPM really that nice? User reviews from the last year suggest that it can be a mixed bag. While many appreciate its user-friendly interface, comprehensive reporting capabilities, and responsive support team, some have expressed frustrations. For instance, users have pointed out that the system's flexibility, while allowing for customization, can sometimes lead to complexity, making it challenging to set up and manage intricate commission structures. This complexity can be a double-edged sword, benefiting businesses with sophisticated needs but potentially overwhelming smaller organizations with simpler commission plans.

Users often compare Nice SPM to competitors like Xactly and Iconixx, highlighting its strengths in reporting and customization. However, some find its learning curve steeper than some alternatives, particularly for those new to sales performance management software. Ultimately, Nice SPM seems best suited for medium to large businesses with complex sales commission structures and a dedicated team to manage the system. Smaller businesses or those with straightforward commission plans might find other solutions more user-friendly and cost-effective.

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Pros & Cons

Intuitive Interface: Users praise Nice SPM for its user-friendly design, making it easy to navigate and manage complex commission structures.
Automated Calculations: The platform automates commission calculations, eliminating manual errors and saving valuable time.
Real-Time Reporting: Nice SPM provides real-time visibility into sales performance and commission payouts, enabling data-driven decisions.

Difficult to Use: Some users have reported that the platform is not intuitive and requires a significant learning curve to use effectively.
Limited Customization Options: Users have expressed frustration with the limited ability to customize the platform to meet their specific needs, particularly in terms of reporting and data visualization.
Integration Challenges: Integrating Nice SPM with other business systems has proven to be challenging for some users, leading to data silos and workflow inefficiencies.

Key Features

Digital Self Service: Empower customers to intelligently solve problems faster on their own. Expand the workforce via intelligent bots and virtual agents and move between self-service and agent-assisted support.
- Conversational AI and Chatbots: Use automated voice or chat to serve customers around the clock. Enable bots to collect information upfront, eliminating blind transfers.
- Knowledge Base: Empower agents with crucial insights and expert knowledge and help them solve customer problems faster.
- Interactive Voice: Accelerate resolutions, improve routing and reduce costs using integrated, interactive voice self-service.
- Intelligent Conversations: Pre-empt inbound calls, get to know customer reviews and problems and take corrective actions, reducing service costs.
- Self-Service Analytics: Automatically spot friction points and course correct for continuous improvement. Reduce callbacks and repetitive requests, ensuring agents can tackle complex issues without delays.
CX Analytics: Provide the right information to agents to help them understand drivers better, recognize opportunities and make decisions.
- Interaction Analytics: Analyze every interaction to understand operational trends and agent performance to uncover key players in business outcomes and continually improve performance.
- Business Intelligence: Get deep operational insights via CXone interactive reporting and dashboards.
- Customer Journey and Performance Analytics: Measure customer behavior across touchpoints to ensure an optimized experience. Get insights to boost first contact resolution, agent efficiency and more.
Journey Orchestration: Meet customers at the digital entry point and provide seamless guidance along the way.
- Automatic Contact Distribution: Connect customers to the most qualified resource.
- Predictive Dialer: Leverage proactive, predictive outbound dialing to generate revenue.
- Enlighten AI Routing: Predict the best match between customers and agents for smarter connections and measurable business results.
- Chatbots: Get chatbots to automatically resolve customer issues.
Automation: Ensure exceptional customer experiences with intelligent process optimization.
Open Cloud Platform: Secure data with RESTful APIs and DEVone developer program.
- CRM Integrations: Bring together customer context and a contact center in a single interface.
- UCaaS Integrations: Enable powerful collaboration for agents and experts with CXone Unified Communications (UC) Integrations.
- CXexchange Marketplace: Find, compare and activate ready-made applications for CXone.
- VaaS (Voice as a Service): Connects agents and customers with quality-optimized cloud voice.

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Buyer's Guide

Sales Commissions Software Is All About Automating Incentivization to Boost Sales

By Urnesha Bhattacherjee, Technical Content Writer at SelectHub

Sales Commissions Software BG Intro

The road to securing sales revenue isn’t unidirectional. Manually taxing and error-prone spreadsheets are a roadblock. The 2020 pandemic forced sales representatives to adopt social media, making trailing prospects all the more difficult.

Fair and timely compensation is the only way to motivate sales reps. Need to weed out manual errors, ensure on-time payments and provide income forecasts for reps? The answer lies in commissions software.

Executive Summary

Sales commissions software automates the calculation, tracking and disbursement of commissions and bonuses to sales representatives.
Sales commissions are the most significant investment for B2B companies. They concern multiple stakeholders across departments like sales, finance and HR.
In 2023, sales reps trust commissions calculated by software more than spreadsheets.
Some crucial questions for the buyer and the vendor lead to informed software selections.

What This Guide Covers:

What Is Sales Commissions Software?
Deployment Methods
Primary Benefits
Implementation Goals
Basic Features & Functionality
Advanced Features To Consider
Current & Upcoming Trends
Software Comparison Strategy
Cost & Pricing Considerations
Questions To Ask Yourself
Questions To Ask Vendors
Next Steps
Product Comparisons
Additional Resources

See how the Sales Commission Software leaders fare against the most common key requirements

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What Is Sales Commissions Software?

Sales commissions software are tools that automate the calculation, tracking and disbursement of commissions and bonuses to sales representatives when they fulfill or exceed their sales quota.

Besides aiding HR departments in calculating incentives across teams, these tools uphold employee morale by providing them with forecasted earnings if they close deals in the pipeline. Stronger morale boosts sales and, ultimately, lets companies scale up.

To calculate and administer accurate payments, sales commissions software factors in the following:

Sales commissions structure (flat-rate, tiered, trailer, split or marginal plans)
Sales types
Projected sales quota
Frequency of payments
Relevant taxes

Deployment Methods

There are two approaches to deploying incentive software:

On-premise: These programs store data on company-owned servers. You'll need to purchase, deploy, and operate servers to handle storage. On-premise systems are accessible via a computer program. The common pricing model for these systems is an upfront user license. In addition, you might have to pay for recurring upgrades.

Cloud-based: Without the need for your intervention in setup, these services host data on the vendor's server. Often, they have yearly or monthly membership options. You can access cloud solutions on an app or through browsers.

Primary Benefits

The sales force is a crucial cog in any enterprise, and when reps receive proper compensation, it can result in significant ROI. However, sales reps suffer due to longer sales cycles, increased rejections, and problems with trailing prospects.

Now more than ever, companies need automated incentive management to combat sales representatives’ frustrations. Alongside these issues, entrepreneurs are looking to revamp their sales strategies with digital solutions that eliminate the inflexibility of spreadsheets.

Here are the key benefits of deploying incentive compensation software:

Benefits of Sales Commissions Software

Automate Incentivization

Besides automating the calculation and payment of commissions, incentive software includes real-time dashboards to track sales performances. These solutions contain gamification tools that motivate sales reps to fulfill their targets.

Sales representatives can leverage powerful customization options to choose between long or short-term incentives, bonus types and compensation frequency that motivate them.

Ensure Fair Payments

Commissions software secures fair compensation for the entire workforce and individual sales reps.

For instance, if a representative secures substantial revenue from a single account instead of several small accounts, it's counted as a single sale despite the company's profit. Smart solutions can override single payments in such unique circumstances.

Incentive software also adjusts between commission plans(e.g., trailer commissions for new joiners) to ensure fair remuneration every step of the way.

Eliminate Errors and Disputes

Sales commissions software draws up several years’ worth of audit records and analyzes performance reports with little room for error.

Additionally, these tools eliminate human errors with Excel sheet formulae, leading to shadow accounting by sales representatives.

Shadow accounting engages reps in calculating their commissions instead of concentrating on sales. This issue leads to disputes and job turnovers.

Users can manage all of this with commissions software.

Implement Sales Coaching

Managers can use the expanded dashboard to monitor who’s performing well and who’s falling short of the goal. They can then train and mentor to enhance the performance of the sales force as a whole or a particular employee.

This strategy contributes to an educative culture that focuses on representatives receiving proper training and developing a sense of trust with the company.

With incentive software, you inculcate convenience, a healthier sales culture, procedural fairness and enhanced performance.

Expert recommendations and analysis on the top Sales Commission Software

Implementation Goals

In order to maximize the effectiveness of sales commission software, it’s important for companies to have clear goals when implementing it into their operations.

Goal 1 Prompt and Accurate Calculation	Set up a system to reliably and rapidly compute commissions, so reps receive payouts as soon as they accomplish a sale or linked task. Incentive software dashboards feature parameters like customer ratings, number of referrals and tax deductions due to every employee. Post calculations, these systems pass data ahead for managerial approval.
Goal 2 Reward Exemplary Performances	Focus on offering incentives for high productivity among employees through reward programs such as bonus payments for meeting specific targets within preset time periods. Incentive softwares design bonuses that inspire reps but present tangible rewards for hard work. Commissions software fosters competitive workplaces while maintaining fairness, openness and accountability.
Goal 3 Benchmark Goals	Regular reports help managers monitor the performance of individual reps and measure them against set benchmarks by policymakers. When adopting sales commission software, firms must have defined goals to optimize the usefulness of this technology. These solutions also enable managers to track development and measure achievement.

Goal 1

Prompt and Accurate Calculation

Set up a system to reliably and rapidly compute commissions, so reps receive payouts as soon as they accomplish a sale or linked task.

Incentive software dashboards feature parameters like customer ratings, number of referrals and tax deductions due to every employee.

Post calculations, these systems pass data ahead for managerial approval.

Goal 2

Reward Exemplary Performances

Focus on offering incentives for high productivity among employees through reward programs such as bonus payments for meeting specific targets within preset time periods.

Incentive softwares design bonuses that inspire reps but present tangible rewards for hard work.

Commissions software fosters competitive workplaces while maintaining fairness, openness and accountability.

Goal 3

Benchmark Goals

Regular reports help managers monitor the performance of individual reps and measure them against set benchmarks by policymakers.

When adopting sales commission software, firms must have defined goals to optimize the usefulness of this technology.

These solutions also enable managers to track development and measure achievement.

Expert recommendations and analysis on the top Sales Commission Software

Basic Features & Functionality

Commission Calculation	Account for various metrics like compensation plans, years of experience, targets and goals while calculating individual payments. Sales compensation software includes customizable criteria that sales reps can adjust to explore the incentive amount due under various circumstances.
Commission Scheduling and Tracking	Automate the distribution of incentives based on agreed-upon frequencies — whether weekly, monthly or quarterly. Users can throw in short or long-term variations in the payout schedule to suit sales rep preferences. Leverage the software to keep track of processed or paid sales commissions. Dashboards display real-time data across teams, regions and years. Incentive software also allows for commission overrides based on performance and unique situations that would otherwise warrant human intervention.
Incentive Management	Manage incentive programs, calculations, payment rubrics and approvals from a single platform. Incentive compensation software can integrate with gamification tools to encourage healthy competition in the workplace and enhance sales.
Integration	Keeping customer loyalty in mind, companies browse commissions software that integrates with CRM tools. Additionally, the software must tie in well with your payroll systems. A custom data mapping structure allows for greater data input flexibility. Generally, users must transform CRM data before it pays out, so this functionality is essential for a modular approach.

Expert recommendations and analysis on the top Sales Commission Software

Advanced Features & Functionality

Reporting and Analytics	Comprehensive and transparent reports are the stepping stones to building a winning sales team. However, crunching historical data across teams to create sales performance reports is error-prone and time-consuming. Commissions software provides a flexible solution by reporting significant change in sales data. HR managers can deploy advanced analytics to observe sales engagement and compensate employees accordingly. Enhanced performance report transparency frees sales reps from constantly tracking their earnings.
Auditing	Maintaining consistent paperwork is crucial to preventing disputes. Sales incentive software automatically compiles all user-performed audit logs across teams over several years. Payment logs and commission reports are open for anyone’s scrutiny. This accessibility results in securing transparency and retaining sales representatives.
Automate Workflows	Gain control over overcrowded document line-ups by deploying incentive software that automates the flow of data. With user-initiated processes, the system guarantees that incentive-related files get seen by the relevant individuals and don't get lost in a sea of emails and spreadsheets. You can customize, track and approve commission documents within the organization.
Sales Insights	Sales incentive software helps you standardize organizational performance. Deep business insights also equip you to benchmark data which, in turn, helps reward and retain top performers. Mentor and coach under-performers to meet benchmarks and reorganize sales quotas based on seasons, cycles and rep capabilities.

Expert recommendations and analysis on the top Sales Commission Software

Current & Upcoming Trends

Volatility might be the strongest undercurrent affecting the workforce that returned post-COVID-19. Let’s paint you a picture:

The 2023 QuotaPath survey finds that 90% of leaders don't trust their compensation structure, yet compensation is the driving factor for 86% of sales reps joining a firm.

How do incentive software address this gap? Let’s dive into some trends.

Sales Commissions Software Trends

Deal Closure Is the Most Important Commissions Milestone

As the economy recovers and businesses compete, commission-based compensation models become increasingly popular.

Last year, we saw an upshot in the number of companies offering performance-based pay plans. These schemes reward top salespeople with higher commissions for exceeding goals or meeting certain milestones.

Regardless of the total revenue, the majority of reps receive commissions when they close deals. Other milestones for payouts include invoice generation and more.

Trust in Sales Incentive Software Skyrockets

The Sales Compensation report by QuotaPath above states that nearly 80% of sales reps are paid incorrectly in the industry. That’s not a surprise, given the widespread manhandling of spreadsheet data.

It's high time to transition to incentive software. Sales representatives agree:

In 2023, commissions calculated by software ranked 3.8 out of 5, as indicated by reps. In comparison, spreadsheets ranked 3.5.

Transparency and Standardization Drive Confidence in Commissions

As salespeople understand their compensation plan, their confidence in commissions grows.

The aforementioned report also reveals that representatives who are unsure about their payout arrangements (3.25 out of 5) are often doubtful about the legitimacy of their commission checks.

Representatives that trust in their compensation schemes (4.35 out of 5) trust in their commission.

To that effect, 86% of companies standardize their compensation plans using software. Everyone with the same quota has the same earning potential when you standardize.

You standardize the structure of your sales commissions, including commission rates, incentives and OTEs.

Expert recommendations and analysis on the top Sales Commission Software

Software Comparison Strategy

When you're in the software market, choosing a system with features that match your requirements is the desirable outcome. But there are numerous options, so the task can get quite tricky.

Here are a few ways to compare top offerings:

Consider deployment methods: Cloud-based solutions are highly scalable products that you can expand to accommodate growing operations by adding new features.
If you'd like your system to operate on an exclusive network, then on-premise solutions make sense. Companies that adopt these solutions have to sponsor their maintenance and support.
Conduct market research: To choose between products, research the market and consult with subject matter experts. Before choosing a vendor, look for a track record of quality customer service, consistent software upgrades and free trials.

Cost & Pricing Considerations

Sales commissions are the most significant investment for B2B companies. They concern multiple stakeholders across departments like sales, finance and HR, so selecting the right incentive software is essential to prevent costly errors.

Here are a few guidelines to consider:

Features Checklist

Take stock of the features you’d like to see in your system and apply them as filters. Free tools in the market offer limited tracking options, but they aren't scalable.

Costs will stack up if you’re looking for integrative capabilities across your company's accounting, CRM and payroll systems. Additionally, simulation and forecasting tools, multi-channel support and privacy controls like SOC2 are other good-to-have features that come with added costs.

Make sure your system doesn’t require third-party intervention for reporting assistance.

Ask the vendor about hidden implementation costs and maintenance fees.

Considering your company size and deployment methods (cloud-based or on-premise), browse the market for the leading commissions software.

Total Cost of Ownership (TCO)

Low-cost sales incentive software can cost $10 per user monthly, after which plans get costlier to include more employees. It’s essential to take stock of the total cost of ownership because customizable solutions differ in price from off-the-shelf tools.

You might want a tool customized according to your unique needs, but if those functionalities need upgrades, then costs can add up.

The best approach is to chalk out your budget, revenue targets, company size and features list before making any investments.

Expert recommendations and analysis on the top Sales Commission Software

Questions To Ask Yourself

The first step in choosing the ideal incentive software is to ask yourself a few questions. Consider the following internal questions when deciding:

What is your total budget?
Do you require a unique tool or an all-in-one product?
What level of customization and support do you need?
Who will use this solution?
How many sales representatives are under your administration?

Sales Commissions Software Key Questions to Ask

Questions To Ask Vendors

After you've filtered out vendors and solutions, starting with a few questions regarding the product and the vendor is wise. This practice allows you to assess the vendor's presence in the market while also exploring the product's features before investing.

About the Software

How well can the software integrate with other software like performance management tools, performance management systems and workforce management software?
What's the learning curve, and is training provided to support user adoption?
How intuitive is the UI — navigation, wording, feature accessibility and screen layout?
To what extent can the software automate tasks?

Here are a few questions to ask potential vendors to help you learn more about the software.

About the Vendor

How often do you offer updates and enhancements? Do they impact accessibility?
How do you plan to stay relevant in the next five years?
What customer support and training do you offer?
What company sizes do you typically work with?

Expert recommendations and analysis on the top Sales Commission Software

Next Steps

A significant amount of time, resources and money go into building a high-performance sales team. After the 2020 pandemic challenged the sales landscape, companies rushed to reinvent their strategies with the aid of artificial intelligence and automation.

Today, it makes sense to shift from manually taxing, error-prone and opaque spreadsheets to a transparent automation system that offers maximum transparency.

Using our guiding questions and software reviews, you can make research-backed choices in commissions software. For more help, here’s our free comparison report.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

By Hunter Lowe

Technical Content Writer

Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter.

By Urnesha Bhattacharjee

Technical Content Writer

Urnesha is a Technical Content Writer at SelectHub, covering supply chain management, TMS, and compensation management. She has worked in content writing, editorship, and translation for the last 7 years. Her dream is to be a lifelong learner and venture out of her comfort zone as she does so. She's passionate about access to quality education, animal rights, and sustainability, among other things. She holds a Master's degree in English literature from the University of Hyderabad. Outside of work, you can find her listening to The Beatles, making memes, or volunteering at an animal NGO.

Technical Research By Joan Akash

Senior Analyst

Joan Akash, a Senior Research Analyst at SelectHub, holds a Post-Graduate Diploma in Management with a specialization in Marketing. Her expertise as a researcher and reviewer spans diverse software categories, including Project Management, Customer Relationship Management, Live Chat, and Help Desk. Beyond her professional pursuits, Joan is spiritually driven, with a passion for teaching children and a penchant for reading biblical blogs and crafting poetry.

Technical Review By Manan Roy

Principal Analyst

Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.