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Laserfiche vs DocuWare

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Our analysts compared Laserfiche vs DocuWare based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Laserfiche Software Tool
SelectHub Award Winner
DocuWare Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

89 Detailed Analysis

User Sentiment

Excellent User Sentiment (116 Reviews)

Analyst Rating

83 Detailed Analysis

User Sentiment

Excellent User Sentiment (118 Reviews)
Laserfiche is an enterprise content management (ECM) software that helps organizations manage, store, and retrieve digital content. It's designed for businesses of all sizes and industries, but it's particularly well-suited for organizations with complex document management needs. Laserfiche offers a wide range of features, including document capture, workflow automation, electronic forms, and records management. It also integrates with a variety of third-party applications, making it a versatile solution for businesses with diverse needs.

Laserfiche is known for its ease of use, scalability, and security. It's also highly customizable, so businesses can tailor it to their specific requirements. Laserfiche is priced on a per-user basis, with pricing varying depending on the number of users and the features required. It's a cost-effective solution for businesses that need a comprehensive ECM solution.

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DocuWare is a document management platform that helps companies optimize paper-based and digital assets into a unified information resource. It eliminates time spent manually filing paper documents and reduces expenditures on unnecessary staff. It offers simple integration and supports information distribution decision-making. It also provides electronic forms, intelligent indexing, task management and document importing.
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$500 Monthly
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$300 Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Enhanced Collaboration: Laserfiche streamlines teamwork by providing a central platform for document sharing, version control, and real-time collaboration, eliminating the need for multiple versions and email chains.
  • Improved Productivity: Its intuitive interface and automated workflows empower users to find, access, and process information quickly, reducing time spent on manual tasks and increasing overall efficiency.
  • Increased Compliance: Laserfiche's robust security features, audit trails, and compliance tools help organizations meet regulatory requirements and mitigate risks, ensuring the integrity and confidentiality of sensitive data.
  • Reduced Costs: By eliminating paper-based processes and automating tasks, Laserfiche significantly reduces operational costs associated with document storage, retrieval, and processing.
  • Improved Decision-Making: Its advanced search capabilities and customizable dashboards provide users with instant access to relevant information, enabling them to make informed decisions based on real-time data.
  • Enhanced Customer Service: Laserfiche's integration with CRM systems allows organizations to access customer information quickly, respond to inquiries promptly, and provide personalized experiences.
  • Increased Innovation: Its open architecture and APIs empower developers to create custom solutions that extend Laserfiche's capabilities, fostering innovation and meeting unique business needs.
  • Improved Risk Management: Laserfiche's document retention policies and disaster recovery capabilities ensure the preservation of critical information, mitigating risks associated with data loss or security breaches.
  • Enhanced Scalability: Its modular design and cloud-based deployment options allow organizations to scale Laserfiche to meet their growing needs, accommodating both small and large-scale implementations.
  • Reduced Environmental Impact: By eliminating paper-based processes, Laserfiche contributes to environmental sustainability by reducing waste and conserving resources.
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  • Strengthen Accessibility: Take advantage of the streamlined interface to simplify content management. Configure the system according to specific organizational requirements. Enable improved automation and networking by integrating with IT infrastructure. 
  • Improve Indexing: Save time spent retrieving files with the intelligent indexing system. Index and store documents automatically and make them available instantly. 
  • Save Paper: Eliminate the need for multiple document copies with centralized storage. Digitize filing and document storage to save money. 
  • Boost Security: Get complete control over who can view, access and modify files. Decrease the chances of losing essential documents by creating several reliable backups. Employ mandates like HIPAA and General Data Protection Regulation (GDPR). 
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  • Intelligent Content Capture: Identify, extract and organize valuable data. Use a mobile camera to capture and convert documents to useful file formats on the go. A dedicated app allows users to automatically classify files, apply image enhancements and obtain critical information according to customizable rules. Extract and index text for future processing or retrieval using optical character recognition. 
  • Smart Invoice Capture: Pre-trained machine learning AI captures, identifies and extracts relevant information from invoices, like purchase order numbers, vendor names and total amounts due. 
  • Document and Record Management: Create files in-app or import them into the repository for easy access. Categorize and assign metadata fields to every document, expediting the search process. Edit and save modifications, co-author in real time and save version history for view and comparison. Automatically apply a retention schedule to files based on record type. 
  • Business Process Automation: Pre-built department and industry templates help automate basic, repetitive tasks. Automatically route documents and approvals from stakeholders. Use customizable analytics and reporting tools to identify and address areas of improvement. 
  • Integrations: Integrate with apps like DocuSign, Salesforce, Adobe Sign and Microsoft 365. Enable APIs, custom scripting and other web services to meet specific business needs. Use bots to search websites, locate documents and populate forms. 
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  • Intelligent Indexing: Identify valuable document information and convert it into usable data. Process documents that can’t be standardized. Avoid laborious tasks and save time. 
  • Workflow Manager: Design automation workflows using an intuitive interface. Customize processes at any point to optimize information flow. Clear all pending tasks shown in automatically updated lists. Set deadlines for assignments and make escalation decisions. Assign available employees in a team to complete pending tasks. 
  • Task Management: Streamline and manage routine tasks without losing track of assignments. Automatically update lists and display required documents instantly. Set up reminders and send emails when documents meet required criteria. 
  • Document Importing: Enable automatic and reliable file indexing before storage. Post and archive e-invoices, ensuring cost reduction and eliminating the need for manual data transfer. Automatically import PDFs of invoices, reports and memos. Use a network scanner to forward documents to team members. 
  • Electronic Signatures: Integrate external signature providers into work processes and send document signature reminders. Employ reliable security requirements. Store files that require signatures in a centralized location for easy access. 
  • Electronic Forms: Create web-based forms using calendar inputs, dropdowns, text fields and checkboxes. Optimize and secure forms for mobile devices and share URLs. Set up user-friendly documents without programming. 
  • Email Integration: Store messages from email accounts automatically. Save essential emails and access all files related to one project. Keep mailboxes tidy by deleting messages once they are stored. Archive emails and make information from them available to colleagues. 
  • Index Data Export: Capture necessary data automatically for indexing to retrieve documents. Import information into the ERP or accounting system. Generate comprehensive posting records. Start and schedule exports with a single click. 
  • Data Synchronization: Exchange data with ERP, HRM and CRM systems. Make use of single-entry figures and statistics across multiple systems. Index large chunks of data instantly to maintain consistency. 
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Product Ranking

#40

among all
CMS Software

#45

among all
CMS Software

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Analyst Rating Summary

89
83
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48
90
80
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83
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Content Capture
Reports and Analytics
Platform Capabilities
Integrations and Extensibility
Document Management
Content Capture
Integrations and Extensibility
Mobile Capabilities
Document Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Laserfiche
DocuWare
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 42 90 83 100 92 67 85 95 100 48 80 83 100 85 67 93 77 60 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

88%
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User Sentiment Summary

Excellent User Sentiment 116 reviews
Excellent User Sentiment 118 reviews
90%
of users recommend this product

Laserfiche has a 'excellent' User Satisfaction Rating of 90% when considering 116 user reviews from 2 recognized software review sites.

92%
of users recommend this product

DocuWare has a 'excellent' User Satisfaction Rating of 92% when considering 118 user reviews from 2 recognized software review sites.

4.47 (58)
4.58 (58)
4.5 (58)
4.6 (60)

Awards

SelectHub research analysts have evaluated Laserfiche and concluded it earns best-in-class honors for Collaboration, Content Capture and Reports and Analytics. Laserfiche stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Collaboration Award
Content Capture Award
Reports and Analytics Award

SelectHub research analysts have evaluated DocuWare and concluded it earns best-in-class honors for Content Capture, Mobile Capabilities and Integrations and Extensibility. DocuWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Content Capture Award
Mobile Capabilities Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Seamless Integration: Laserfiche effortlessly integrates with various business applications, enabling seamless data exchange and streamlined workflows.
Robust Security: Its robust security measures, including role-based access control and encryption, ensure the confidentiality and integrity of sensitive information.
Intuitive Interface: The user-friendly interface simplifies document management, making it accessible to users of all technical backgrounds.
Advanced Search Capabilities: Laserfiche's advanced search engine allows for quick and precise retrieval of documents, even within large repositories.
Automated Workflows: Its workflow automation capabilities streamline business processes, reducing manual tasks and improving efficiency.
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Easy to Use: Users appreciate the intuitive interface and ease of use, finding it simple to navigate and locate documents without extensive training.
Efficient Document Management: DocuWare streamlines document organization and retrieval, saving time and effort for businesses. Features like automated indexing and full-text search contribute to improved efficiency.
Enhanced Collaboration: The platform facilitates collaboration by providing a centralized repository for documents, enabling teams to work together seamlessly on projects and share information efficiently.
Improved Security and Compliance: DocuWare offers robust security features to protect sensitive information, ensuring compliance with industry regulations and data protection standards. Access controls and audit trails enhance document security and accountability.
Integration Capabilities: The software integrates with various business applications, such as ERP and CRM systems, streamlining workflows and data exchange between different platforms.
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Steep Learning Curve: Laserfiche's complex interface and feature-rich environment can be overwhelming for new users, requiring significant training and support.
Limited Customization Options: While Laserfiche offers a wide range of features, users have reported limitations in customizing workflows and templates to meet specific business requirements.
Performance Issues: Some users have experienced performance bottlenecks and slow response times, especially when working with large document repositories or complex workflows.
Integration Challenges: Integrating Laserfiche with other business systems can be complex and time-consuming, requiring additional resources and expertise.
Costly Implementation: Laserfiche's licensing and implementation costs can be significant, making it a less attractive option for organizations with limited budgets.
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Cost: DocuWare's pricing structure can be complex and expensive, especially for organizations with a large number of users or high document volumes. The costs associated with add-on modules, implementation, and ongoing support can quickly add up.
Complexity: The platform's interface and features can have a steep learning curve, requiring significant training and support for users to become proficient. This complexity can lead to frustration and decreased productivity, especially for users who are not tech-savvy.
Integrations: Integrating DocuWare with other business systems can be challenging, requiring custom development or third-party connectors. This can limit the platform's ability to streamline workflows and automate processes.
Customer Support: Some users have reported issues with DocuWare's customer support, citing slow response times and difficulty resolving technical problems. This can be a major concern for organizations that rely on the platform for critical business processes.
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Laserfiche, an ECM software, has received positive reviews for its user-friendly interface, robust security features, and customizable workflows. Users appreciate its drag-and-drop functionality, which simplifies document management, and its ability to integrate with various third-party applications, enhancing its versatility. Additionally, Laserfiche's advanced search capabilities and granular access controls ensure efficient document retrieval and data protection. Compared to competitors, Laserfiche stands out with its intuitive design, making it accessible to users of all technical backgrounds. Its comprehensive security measures, including encryption and role-based permissions, provide peace of mind for organizations handling sensitive data. Furthermore, Laserfiche's customizable workflows allow businesses to tailor the software to their specific processes, increasing efficiency and reducing manual errors. Laserfiche is ideally suited for organizations seeking a comprehensive ECM solution that combines ease of use, robust security, and customizable workflows. Its user-centric design, coupled with its advanced features, makes it a valuable asset for businesses looking to streamline document management, improve collaboration, and enhance data security.

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DocuWare has been getting a lot of thumbs-ups for its user-friendliness, scalability, and top-notch security features. Users appreciate the wide range of features it offers, from document management and workflow automation to reporting tools. It's like having a Swiss Army knife for your digital documents! However, some users have mentioned that customer support can be a bit of a pain point, and the price tag might be a bit steep for smaller businesses. So, who's the ideal candidate for DocuWare? It's a great fit for medium to large businesses that need a robust and secure way to manage their documents and automate their workflows. If you're looking for a user-friendly solution that can grow with your business, DocuWare is definitely worth checking out. Just be aware of the potential downsides before you commit.

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Screenshots

Top Alternatives in CMS Software

Alfresco
Box
Confluence
DocuShare
DocuWare
Egnyte
Epicor ECM
M-Files
Nuxeo
OmniDocs
OnBase
OpenText ECM
Oracle WebCenter Content
Revver

Related Categories

Digital Asset Management Software
Document Management Software
ECM Software
Records Software
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Document Management Software
Document Workflow Automation Software
ECM Software
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Head-to-Head Comparison

Laserfiche VS Alfresco
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Laserfiche VS DocuShare
Laserfiche VS DocuWare
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Laserfiche VS M-Files
Laserfiche VS Nuxeo
Laserfiche VS OmniDocs

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