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What is Inserve?

Inserve is a notable platform that ranks 100 among all Help Desk Software according to our research analysts and 20 crowd-sourced reviews from 2 sources. Starting from $49, Inserve is priced below average, offers a free trial on occasion and is most fitting for small-to-mid-sized companies with less than 1000 employees. Inserve can be deployed in the cloud. Similar alternatives to Inserve include HelpSpace, Halo Service Desk and ThriveDesk.
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#100

Inserve is ranked #100 in the Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Inserve Pricing

Based on our most recent analysis, Inserve pricing starts at $49.

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Starting From
$49
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Inserve is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Inserve:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Inserve Reviews

Average customer reviews & user sentiment summary for Inserve:

User satisfaction level icon: excellent

20 reviews

96%

of users would recommend this product

Inserve has a 'excellent' User Satisfaction Rating of 96% when considering 20 user reviews from 2 recognized software review sites.

Key Features

  • Activity Dashboard
  • Alerts / Escalation
  • Automated Routing
  • Customer Database
  • Customizable Branding
  • Document Storage
  • Email Management
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Prioritization
  • Real-Time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Third Party Integrations
  • Ticket Management
  • Workflow Configuration
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