Categories:

#8

QS/1 is ranked #8 in the Senior Living Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

QS/1 Pricing

Based on our most recent analysis, QS/1 pricing starts in the range of $1,000 or more.

Price
$
$
$
$
$
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Starting From
Undisclosed
Pricing Model
Annually, Quote-based
Free Trial
No

Training Resources

QS/1 is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for QS/1:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

QS/1 Benefits and Insights

Why use QS/1?

Key differentiators & advantages of QS/1

  • Improve Care Delivery: Coordinate and manage prescriptions, medications and bills payable directly by patients. Streamline their path to care and experience more engagement in turn with a healthy bottom line.  
  • Automate Workflows: Free up time for staff to focus on more pressing concerns. Automate administrative workflows to take the stress out of doing mundane, day-to-day operations. 
  • Manage Inventory Effectively: Leverage a reporting feature to attain daily reports of the medicine quantities in inventory. Place orders beforehand and avoid the risk of running out of stock. 
  • Adaptability: Increase adherence to regulations, customer convenience and profitability through integrations. 

Industry Expertise

Suitable for health care organizations of any size and specialty.

QS/1 Reviews

Average customer reviews & user sentiment summary for QS/1:

User satisfaction level icon: good

31 reviews

75%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of QS/1 reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Features: 77% of users praised QS/1’s POS system for its efficiency and simplicity. Apart from the POS, its features have helped streamline medical practices as reported by users.
  • Ease of Use: The intuitive user interface is easy to learn and navigate through as reported by almost 86% of users.
  • Support: Users facing problems with reporting and other features have received satisfactory support from the customer care executives as noted by 73% of reviewers.
  • Sharing and Collaboration: Regarding this feature, approximately 67% users noted that the system has improved their communication with staff. Further, it integrates with imaging software to display prescriptions seamlessly.

Cons

  • Data Visualization: About 98% of users reported that the icons and functionalities of the platform are not well organized.
  • Speed and Performance: Of the users who mentioned the solution’s features and functionalities, about 58% of them faced difficulty with hanging without notice. Also, the solution is riddled with bugs that make it sluggish.
  • Reporting: About 84% of users pointed out that the custom reporting feature is cumbersome and not very intuitive.
  • Cost: Mentioned by approximately 66% users, the solutions’ cost is a deterrent for many buyers.
  • Updates: According to 67% of users who reviewed the solution, the product’s updates force users to stop work and wait for them to complete.

Researcher's Summary:

QS/1 helps pharmacies streamline their prescription tasks and grow patient engagement. Many users felt that the solution provides all the features and functionalities they need to run a successful practice. Moreover, the slick and intuitive user interface helped them to learn the application quickly. Also, users have received sufficient and quick responses from the support team. However, users also pointed out that the icon cluster of the solution is not well organized. The solution also gets a bit sluggish overtime as there are bugs present and updates take a long time to install. Furthermore, the reporting feature can be cumbersome and not intuitive.

Key Features

  • NRx: Simplify workflows, process claims and manage inventories with advanced management tools.
    • Web Refills: Dispatch web refills and print labels to dispensing systems. Reduce data entry by scanning barcodes to auto-populate information.
    • Pricing Control: Utilize third-party pricing and drug price plans to regulate pricing structures. Create formulas to determine prescription prices.
    • Improved Care: Connect and collaborate refills for patients with automated reminders. Synchronize all patient refills for pick up the same day of the month.
    • Interface: Connect with various technology solutions, boost workflow efficiency and enhance patient engagement.
  • PrimeCare: Enhance pharmacy workflow and improve efficiency with an integrated software.
    • Billing: Automate prescription rebills by tracking multiple changes in pay status. Assign price plans and charge accounts based on the facility.
    • Versatile Dispensing: Utilize a variety of dispensing intervals and systems to handle short-cycle dispensing.
    • Documents Library: Keep track of documents and protect important papers by storing them in a customized library.
    • Delivery Track: Optimize logistical functions with efficient route optimization and signature capture. Keep track of all deliveries with audit reports.
  • Point of Sale (POS): Experience total store management with a POS system that includes scanner and signature-capture equipment.
  • Claims Management: Identify, control and resolve claim demands to stay on top of finances.

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Doesn’t offer robust report functionality. 
  •  Doesn’t provide dependable support. 
  •  Accessing medical inventory is not possible as there is no sync option present. 
  •  Doesn’t offer exhaustive patient notes functionality. 
  •  Incompatible with Linux OS. 

Suite Support

The vendor provides 24/7 emergency support. However, usual support hours are from Monday–Friday: 8 a.m. to 10 p.m.

mail_outlineEmail: The information is not available.
phonePhone: (800) 845-7558.
schoolTraining: Receive in-person training and/or access webinars.
local_offerTickets: Fill out a form addressing concerns. Representatives will contact through email.
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