Last Reviewed: November 13th, 2024

Best Volunteer Management Software Of 2024

What is Volunteer Management Software?

Volunteer Management Software (VMS) is digital assistance designed to recruit, track, and manage volunteers. Simplifying the often cumbersome task of managing an enthusiastic but transient workforce, VMS offers the promise of order where chaos might reign. Notable features include volunteer scheduling, tracking hours, and communication tools. Newer functionalities are adding volunteer screening and performance metrics to the repertoire. Non-profit organizations, event planners, and industries reliant on volunteer force benefit the most from such technology. However, VMS might be deemed an unnecessary expense for organizations with occasional requirement for volunteers and can also necessitate initial training. Regardless, the ability of VMS to professionally handle a dynamic workforce, infuse efficiency, and create a satisfying volunteer experience far overshadows its limits. In short, Volunteer Management Software is about making the passion of the few, the progress of the many, through systematic management.

What Are The Key Benefits of Volunteer Management Software?

  • Simplifies volunteer scheduling
  • Streamlines communication
  • Boosts efficiency
  • Tracks volunteer hours
  • Enhances volunteer recruitment
  • Ensures volunteer satisfaction
  • Facilitates reporting
  • Supports volunteer screening
  • Promotes accountability
  • Improves event coordination
Read more

Overall

Based on the latest available data collected by SelectHub for 33 solutions, we determined the following solutions are the best Volunteer Management Software overall:

Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Givelify

Is Givelify the "gift" that keeps on giving for your organization, or will it leave you feeling shortchanged? Givelify is a mobile and web-based donation platform that caters to churches and nonprofits.

Users praise Givelify for its user-friendly interface that simplifies online giving, making it easy even for tech-averse individuals to donate. The platform's robust reporting and analytics features provide valuable insights into donor behavior, empowering organizations to fine-tune their fundraising strategies. However, some users have pointed out limitations in customization options, particularly regarding branding and donation forms, which could hinder organizations from creating a truly personalized giving experience. Others have mentioned occasional technical glitches and slow customer support response times as areas for improvement. Despite these drawbacks, Givelify's strengths lie in its simplicity, comprehensive reporting, and focus on mobile giving, making it a suitable choice for smaller organizations or those new to online fundraising who prioritize ease of use and data-driven insights over extensive customization.

Pros & Cons

  • Easy to Use: Users consistently praise Givelify's intuitive interface, making it simple to set up recurring donations, manage giving, and track contributions.
  • Mobile-Friendly: The app's mobile-first design allows users to donate quickly and easily from their smartphones, making it convenient for on-the-go giving.
  • Secure Transactions: Givelify prioritizes security, offering users peace of mind with its robust encryption and secure payment processing.
  • Transparency and Reporting: Users appreciate the detailed donation history and reporting features, providing clear insights into their giving.
  • Limited Customization: Some users have found Givelify's customization options to be limited, making it difficult to tailor the platform to their specific fundraising needs. For example, they may want to create unique donation pages with specific branding elements or integrate with other fundraising tools, but Givelify may not offer these features.
  • Transaction Fees: Givelify charges transaction fees on donations, which can be a significant expense for organizations, especially those with a high volume of small donations. This can eat into the funds raised, making it less appealing for some organizations.
  • Limited Reporting: Some users have reported that Givelify's reporting features are limited, making it difficult to track fundraising progress and analyze donor data. This can be a challenge for organizations that need detailed insights to optimize their fundraising efforts.
  • Customer Support: Some users have expressed frustration with Givelify's customer support, citing long wait times and difficulty getting their issues resolved. This can be a major concern for organizations that rely on timely and efficient support to manage their fundraising activities.

Key Features

  • Mobile, Online and Social Donations: Streamline donations and eliminate obstacles by leveraging broad compatibility with digital channels. Donors can give through the app, campaign websites, social media or emails. 
  • Campaign Management: Customized campaigns enable churches and nonprofits to create elaborate fundraisers for specific missions and drives, granting givers visibility into their investment. Personalize the app by uploading a logo and cover photo. 
  • Donor Management: Centralized donor details, including preferences, donation history and engagement, ensuring impactful outreach and personalized relationships. Identify recurring trends and optimize workflows through built-in donation management modules. 
  • Seamless Integrations: Securely import donations and data to financial, accounting and church management software. 
  • Donation Tracking: Donors can easily track their gifts through real-time confirmation, receipts and yearly reports, making it easier for filing taxes. 
  • Mobile App: Available on iOS and Android; donors can enter a pre-configured amount, select a fundraising campaign and donate in three clicks. Also offers mobile-optimized payment processing. 
  • Analytics and Dashboard: Track and measure a fundraiser’s progress with elaborate color-coded graphs, a campaign thermometer and live donation displays that show photos of donors when they donate. 
Start Price
$299
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Classy

Let's get classy with fundraising: Classy has been making waves in the nonprofit sector, garnering positive reviews for its user-friendly platform and comprehensive features. Users have found it to be a breath of fresh air compared to other platforms, praising its intuitive interface and ease of setup. It's like having a personal fundraising assistant, guiding you through the process and ensuring you have all the tools you need to succeed.

One of Classy's standout features is its versatility. From managing online donations and events to handling donor relationships, it covers all the bases. Users appreciate the ability to create customized campaigns, track progress, and generate reports, all within a single platform. The seamless integration with other software, such as Salesforce and Virtuous, is another major plus, allowing for streamlined operations and data management.

While Classy shines in many areas, some users have noted that its pricing can be a bit steep for smaller organizations. However, they also acknowledge that the value it provides often outweighs the cost. In a nutshell, Classy is best suited for nonprofits of all sizes that are looking for a robust and user-friendly fundraising platform. Its comprehensive features, ease of use, and excellent customer support make it a top choice for organizations that want to take their fundraising efforts to the next level.

Pros & Cons

  • Recurring Giving: Classy simplifies the process of setting up and managing recurring donations, making it easier for nonprofits to secure ongoing support and cultivate long-term donor relationships.
  • Peer-to-Peer Fundraising: Classy's platform facilitates peer-to-peer fundraising campaigns, empowering supporters to create personal fundraising pages and leverage their networks to raise money on behalf of the organization.
  • Event Management: Classy streamlines event management by providing tools for online registration, ticketing, and attendee management, simplifying the process of organizing and hosting fundraising events.
  • Donor Management: Classy offers robust donor management features, enabling nonprofits to track donor information, giving history, and engagement levels, providing valuable insights for personalized outreach and cultivation strategies.
  • Integrations: Classy integrates with various third-party applications, such as CRM systems and email marketing platforms, allowing nonprofits to streamline their workflows and enhance their fundraising efforts.
  • Limited Customization: The platform's customization options may not be sufficient for organizations with unique branding or complex campaign requirements, potentially leading to a generic look and feel that doesn't align with their identity.
  • Learning Curve: Classy's interface can be challenging for new users due to its extensive features and functionalities, requiring an investment of time and effort to master the platform effectively.
  • Pricing Structure: The platform's pricing structure, which often involves transaction fees, can impact the overall fundraising revenue, especially for organizations with high donation volumes or smaller average gift sizes.

Key Features

  • Donation Pages and Forms: Collect one-time and recurring donations via mobile-optimized web pages and forms. Engage donors using tools like campaign progress bars, live leaderboards, impact blocks and an interactive wall. Add custom questions and control donation frequency and donation amount suggestions. 
  • Ticket Management: Create tickets and schedule them with promotions. Drive outreach with promotional strategies like discount codes, special ticket types and unique attendee segments. Categorize, sort and export event data. 
  • Peer-to-Peer Fundraising: Promote DIY fundraising by allowing supporters to raise funds and host events. Volunteers can create individual or team fundraising pages and post images, videos and updates. Increase awareness by leveraging built-in social media sharing options. Thank fundraisers during awareness months via automated emails. 
  • Recurring Giving: Stabilize donation flow by setting up monthly donation plans. Use the manager module to update and edit recurring programs. Supporters can manage their donation frequency, duration and payment options. Send automated thank you emails and annual tax receipts to donors. 
  • Virtual Events: Deliver immersive experiences to a global audience through virtual and hybrid events. Organize and promote fundraising campaigns at scale through event pages. Engage with supporters via chat, polls and breakout rooms. Livestream events, embed live videos on event pages, add virtual auctions and share fundraising details in real time. 
  • Campaign Creation: Build elaborate, unique and personalized campaigns without code. Use custom HTML and CSS to enhance campaigns. 
  • Payment Processing: Secure payments with Level 1 PCI compliance. Accept payments via credit cards, Apple Pay, Google Pay and Microsoft Pay. Manage all transaction data through the account. Get access to funds with daily cash-outs. Stripe Radar ensures secure transactions and reduced chargebacks. 
  • Donor Management: Gain donor insights by accessing their past interactions. Search, filter and categorize contributors based on donation amount, type and frequency. 
  • Integrations: Streamline fundraising efforts by leveraging integrations with CRMs, marketing tools, analytical modules and other donation-based solutions. Access connections with HubSpot, Google Analytics, Salesforce, Kindful, MailChimp and more. 
  • Security: Secure data with AWS virtual private cloud storage and AES 256-bit encryption. Provides role-based access, 24/7 security scanning and threat monitoring, WAF and DDoS protection, and annual penetration testing. 
  • Reporting: Assess total donations, gift volume and more via campaign health metrics. Create, sort, customize and filter reports, and share them with team members. 
Start Price
$45
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Little Green Light

Little Green Light is most suitable for small to medium-sized nonprofit organizations seeking a comprehensive and user-friendly fundraising and donor management solution. The software's affordability, coupled with its robust features, makes it an attractive option for organizations with limited budgets and resources. Additionally, Little Green Light's emphasis on customer support and its active user community provide valuable assistance and guidance to users, ensuring a smooth and successful experience. The software's scalability allows it to grow alongside an organization, making it a long-term investment that can adapt to evolving needs.

Users frequently highlight Little Green Light's exceptional customer support as a key differentiator. The company's responsive and knowledgeable support team is readily available to assist users with any questions or issues they may encounter. This level of support is particularly beneficial for organizations with limited technical expertise or those transitioning from other donor management systems. Users also appreciate Little Green Light's active user community, which provides a platform for sharing best practices, troubleshooting problems, and connecting with other nonprofit professionals.

While Little Green Light offers a wide range of features, some users note that the software's reporting capabilities could be more extensive. Users desire more advanced reporting options and customization features to gain deeper insights into their data. Additionally, some users mention that the software's interface, while generally user-friendly, could benefit from a more modern and intuitive design. Despite these minor drawbacks, Little Green Light remains a popular choice among nonprofits due to its affordability, comprehensive features, and exceptional customer support.

Little Green Light stands out from its competitors by offering a unique combination of affordability, comprehensive features, and exceptional customer support. Compared to other donor management systems, Little Green Light provides a more cost-effective solution without compromising on essential features. The software includes tools for managing donations, tracking donors, creating reports, and automating tasks, all within an intuitive and user-friendly interface. This balance of affordability and functionality makes Little Green Light an attractive option for organizations seeking a comprehensive yet budget-friendly solution.

Pros & Cons

  • Customizable Interface: Users appreciate the ability to tailor the Little Green Light interface to their specific needs, including custom fields, filters, and reports. This flexibility allows organizations to track the data most relevant to their mission and workflows.
  • Comprehensive Donor Management: Little Green Light offers robust tools for managing donor information, including contact details, donation history, and communication preferences. The software facilitates segmentation and targeting, enabling personalized outreach and engagement strategies.
  • Grant Tracking and Management: Little Green Light simplifies the grant management process by providing tools for tracking deadlines, reporting requirements, and awarded funds. This feature streamlines grantseeking and stewardship activities for nonprofits.
  • Streamlined Donation Processing: The platform integrates with various payment processors, enabling secure and efficient online donation processing. Little Green Light also supports recurring donations, tribute gifts, and other giving options, enhancing fundraising efforts.
  • Limited Reporting Functionality: Users frequently express frustration with the reporting capabilities, finding them to lack the depth and flexibility needed for comprehensive data analysis. For instance, generating custom reports or performing complex data manipulation can be cumbersome.
  • Steep Learning Curve: The software's interface and workflows can be challenging for new users to grasp, leading to a prolonged onboarding process and potential inefficiencies. Mastering the intricacies of Little Green Light often requires significant time investment and training.
  • Integrations and Add-Ons: While Little Green Light offers some integrations, users often find the selection to be limited, especially compared to other fundraising platforms. This can hinder connectivity with essential tools and services, creating data silos and manual workarounds.

Key Features

  • Data Import and Export: Exhibits complete export capabilities and helps migrate data using a powerful import tool. Data can be grouped to send personalized messages and emails. 
  • Customizable Dashboard: Provides quick access to information such as fundraising tools, alerts and more. Allows creation of new fields, hiding system fields and enables custom settings. 
  • Constituent Management: Manages organizational supporters such as donors, volunteers and members. Track invites, attendees, donations and more, all from one place. 
  • List Creation and Management: Allows saving information into lists for mailing, reports and more. Alumni Management offers class lists, search and reporting. 
  • Built-in Custom Reporting: Extends report building functionalities with prebuilt or custom templates as needed. Offers data analytics with insight into opportunities, new donor prospects and more. 
  • Fundraising and Volunteer Management: Tracks all fundraising activities, such as donations and gifts. Also handles volunteer interests and hours served. 
  • Acknowledgment and Receipts: Produces thank you acknowledgments and receipts and track who receives them. 
Start Price
$125
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Bloomerang

Bloomerang is a cloud-based solution for small and growing nonprofits that helps organizations view donor records, track the best time to contact each donor and measure donor engagement levels to improve outreach. Strengths include reporting, seamless integration, ease of use and automation. Users also praised the customer support. Some reviewers noted that extracting data isn’t very easy and that survey questions need more customization. However, the system allows unlimited users and is a good product to consider.

Pros & Cons

  • Reporting: 66% of the users who mentioned reporting said it was very robust and saved a lot of time.
  • Automation: The platform’s automation eliminates manual tasks, making functionality easier according to 60% of reviews about automation.
  • Ease of Use: 75% of users who refer to this feature mentioned the software is easy to use and adapt to, even without strong technical know-how.
  • Integration: 60% of reviews referencing this feature suggested that the platform is easy to operate due to integration with commonly used applications.
  • Customer Service: 100% of users mentioning this aspect said that they loved the chat support and that the support team helped them understand the product.
  • Task Management: The platform restricts exporting, generation of data and other functional tasks, with 60% of users who mention this feature observing that data extraction could be simpler.
  • Customization: 70% of the users who reviewed customization noted that the platform restricts customization of questions for donors, making it difficult to build strategies.

Key Features

  • Online Giving: Maximizes giving, provides strong security and keeps processing fees low. Integrates customizable with any website, supports multiple campaigns, automatically pulls in data captured in donor forms and is customizable. 
  • Email Marketing: Reach the right constituents with the right content from within the platform — no need to integrate with a third-party application like Constant Contact. Features include a user-friendly editor, mobile-responsive format, scheduling, templates, segmenting filters, analytics, receipts and delivery validation. 
  • Integrations: Connect Bloomerang to best-of-breed solutions that provide wealth screening, data stewardship, fund accounting, social fundraising, donation processing, IT assistance and website packages. However, the integrations aren’t as extensive as competitors such as Donor Perfect and Kindful. 
  • Engagement Meter: Shows how engaged contacts are to facilitate pursuing the best opportunities. Compiles information by measuring things like donation frequency, email opens and clicks, website visits, event attendance, donation amounts and social media interactions. 
  • Social Listening: Assists with effective Twitter engagement by providing a hub for monitoring interactions with an account, choosing hashtags and finding new connections. 
  • Reports: Understand organizational health and donor base with built-in reports that can be used as-is or customized for greater precision. Drag-and-drop tools and filters make reports easy to manage. 
  • Surveys: Encourages long-term relationships with constituents and identifies areas of improvement. The surveys, which focus on existing, lapsed and new donors, are science-based, drawing on the research of Dr. Sargeant. 
  • Grant Tracking: Custom fields, reports, relationship tracking and task management make it easier to secure funding. 
  • Volunteer Management: Simplifies the process of managing volunteers with the ability to record any necessary information as well as keep track of which donors have volunteered and which volunteers have donated. 
  • Data Import: Simplifies uploading of data from a spreadsheet and can retain information like notes and interactions. 
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Donorbox

Ready to "box up" your fundraising woes? Donorbox might just be the answer you've been searching for. Reviews from the past year paint a picture of a platform that's a hit with nonprofits of all sizes, lauded for its user-friendly interface, affordability, and robust features. Users rave about the ease of setting up donation forms, managing donor information, and tracking campaign progress, all within a single, centralized platform. The ability to accept recurring donations and integrate with other popular apps is also a major plus. Donorbox seems to outshine competitors with its emphasis on donor engagement. Features like donor filters and milestone alerts help nonprofits build stronger relationships with their supporters, ultimately leading to increased donations and long-term sustainability.

However, no platform is perfect. Some users have noted that Donorbox's reporting capabilities could be more comprehensive, and that certain advanced features may require a bit of a learning curve. Yet, these minor drawbacks seem to be overshadowed by the platform's overall value and ease of use. Donorbox appears to be the ideal choice for nonprofits seeking a straightforward, cost-effective, and efficient way to manage their fundraising efforts. Its intuitive design, coupled with excellent customer support, makes it a winner for both tech-savvy and less tech-inclined users. Whether you're a small grassroots organization or a large charity, Donorbox provides the tools you need to streamline your fundraising and focus on what truly matters – making a difference in the world.

Pros & Cons

  • Simple Setup: Donorbox is known for its user-friendly interface and straightforward setup process, making it accessible even for those with limited technical expertise. The platform guides users through each step, from creating donation forms to embedding them on websites or social media.
  • Recurring Donations: The platform simplifies the management of recurring donations, allowing donors to set up automated contributions on a regular basis (weekly, monthly, or annually). This feature helps organizations secure predictable revenue streams and cultivate long-term donor relationships.
  • Multiple Payment Options: Donorbox supports various payment methods, including major credit cards, debit cards, ACH transfers, Apple Pay, Google Pay, and PayPal. This flexibility caters to a wider range of donor preferences and increases the likelihood of successful donations.
  • Data Security: Donorbox prioritizes data security and compliance with industry standards, such as PCI DSS. The platform employs encryption and other security measures to protect sensitive donor information, ensuring a safe and trustworthy donation experience.
  • Limited Functionality: Donorbox may not be suitable for organizations with complex fundraising needs, as it lacks advanced features such as peer-to-peer fundraising and event management.
  • Customer Support: Some users have reported challenges in receiving timely and effective support from Donorbox, particularly for technical issues or account inquiries.
  • Pricing Structure: The platform's pricing model, which includes a percentage-based fee on donations, may be less cost-effective for organizations with high donation volumes.

Key Features

  • Recurring Donations: Stabilize revenue flow through one-time or weekly, monthly, quarterly and yearly donations with a single click. Allow donors to cover the processing fees through flexible donation modules. 
  • Company Donations: Maximize campaign donations through company contributions and gift matching. Integration with Double the Donation simplifies donation matching, motivating employers to match their gifts. 
  • Donor Management: Optimize outreach, eliminate duplicate entries, record communications and build consolidated databases. Campaigners can create segmented donor lists using advanced filters and get notified of crucial moments like anniversaries or plan upgrades. Recurring donors can create profiles to set up and regulate donation plans. 
  • Mobile Giving: Text-to-give simplifies the donation process for mobile donors. Fundraisers can include campaign details by checking the option to receive donations instantly. 
  • Payment Processing: Ensure a fast and secure payment process, complying with authentication regulations and depositing donations directly into campaign funds. Accept one-time and recurring donations through Apple Pay, Google Pay, PayPal, electronic bank transfers and credit and debit cards, without storing any card details. 
  • Integrations: Streamline workflows and build consistent donor relationships by connecting with a host of solutions, including Salesforce, Mailchimp, Slack, QuickBooks, Airtable and more. 
  • Donation Forms: Create a personalized donation page free of cost or choose a pre-existing layout. Customize forms by adding colors, logo, images, hyperlinks, backgrounds and more. Donors can easily fill out the pop-up form by clicking the donate button. Nonprofits can access Custom CSS to add code segments. 
  • Analytics: Evaluate a campaign’s progress and glean valuable insights through Google Analytics. Facebook Pixel tracking code lets nonprofits monitor visitors’ interactions with the campaign website after watching advertisements. 
  • Campaign Management: Organize, implement and monitor initiatives through email marketing and other digital tools. 
    • Crowdfunding Management: Create engaging campaigns in minutes, with customizations to include campaign-centric branding. Nonprofits can discuss campaign details, share goals and track progress by posting text, images and videos on the crowdfunding page. 
    • Social Media: Increase outreach and generate online donations by sharing fundraisers on Facebook, Twitter and LinkedIn. 
    • Donor Engagement: Increase involvement by allowing donors to subscribe, sending personalized emails and creating elaborate campaigns with stories, images, and videos. Tap into the donor wall option and embed it onto a website to share messages from donors. 
  • Global Support: Accepts donations in more than 20 currencies and offers localized forms in 11 languages. 
  • Goal Meter: Visualize a fundraiser’s progress towards its fundraising goal and track incoming donations through a campaign thermometer which can be included in donation forms, embedded separately or added to live events. 
  • Tax Receipt: Offers automated one-time and year-end tax receipts with customizable templates to fill in required details. Nonprofits based in the U.K. can reclaim tax by allowing U.K. donors to mark their donations as Gift Aid. 
Start Price
$99
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked DonorPerfect

DonorPerfect is a comprehensive fundraising solution, helping nonprofits nurture donor relationships and manage common tasks like donations and emails. The system is pretty easy to use and learn, and has a helpful support team. Users also note its robust reporting and customization features as central benefits. However, it suffers from certain technical glitches, and the email and duplicate management functionalities need improvement. Overall, it’s a good fit for nonprofits who’re in search of a robust donor management platform.

Pros & Cons

  • Customer Support: According to 96% of reviewers who talk about this aspect, the support team is interactive, helpful, always available to respond and open to implementing user suggestions.
  • Ease of Use: The system is quite easy to navigate as observed by 98% of reviewers referencing this aspect.
  • Donor Management: Every user talking about this feature mentions it maintains complete donor profiles and tracks interactions.
  • Reporting: According to 61% of reviewers referencing this feature, it’s easy, versatile, helps make predictions and produces any dataset imaginable.
  • Easy to Learn: Knowledge base videos and webinars help in learning the platform, as observed by 81% of reviewers.
  • Customization: It’s easy to customize how and what to see in donor records, according to 85% of reviewers who mention this feature.
  • Email: More than 62% of reviewers referencing this feature observed it’s a bit outdated, customizing templates is difficult and setting up email reminders is tricky.
  • Technical Glitches: All users referencing this aspect noted certain issues — closing too soon during inactivity, inability to go directly to the contact screen from the search results and more.
  • Duplicate Management: Finding duplicate accounts requires regular maintenance and it needs a better duplicate removal tool, as noted by every user talking about this element.
  • Price: Although many reviewers find it affordable, according to 55% of users the pricing for add-ons could be more public and less expensive.

Key Features

  • Mobility: Process one-time and recurring gifts, accept payments quickly, analyze fundraising data using configurable reports, create and update records, and more while on the go. Connect with donors easily by accessing contact information, spotting them in nearby locations and viewing upcoming appointments. 
  • Email Marketing: Integration with Constant Contact ensures seamless communication and email marketing. Design, personalize and optimize emails using easy templates, update the system with automatic sync, report on campaigns and store unlimited history metrics. Phone, email and chat support is available from Constant Contact. 
  • Auction Management: Boost revenue via auctions, with tools for setting the bidding method and timeline, printing a catalog, and sending outbid text alerts. Track and combine donations, gather data from bid sheets, and manage guests and donations efficiently. Leaderboards help showcase sponsors and items and sell tickets. 
  • Automated Workflows: Save time on communications by automating task assignment, data updates, emails and staff alerts. Automation rules prompt different actions such as email notifications, field updates and pop-up messages. Also, create as many SmartActions and specific triggers as needed using custom filters. 
  • Account Integration: Manage financial statements, expenses and non-donor revenue using the installed or cloud-based features of QuickBooks. Capabilities include multiple account transactions, gift mapping to income and bank accounts, permission control, data file import, data customization and journal entries. 
  • Dynamic Screen:  Reduce data clutter by organizing donor records with SmartScreens. Automated actions include renaming field prompts, setting custom tab orders, marking required fields, hiding sections and fields, and more. It’s also possible to configure triggers based on preferences. 
  • Crowdfunding: Run effective fundraising campaigns using templates, customizable key fields and progress measures. Quick setup, customizability, integration options and organization style controls help manage the entire process efficiently. 
  • Batch Entry 2.0: Optimize data entry and minimize mistakes by confirming batch validity before posting. Prebuilt templates, editing for codes and unlimited batches are supported. 
  • Screen Designer: Configure screens by creating required fields, and customizing and simplifying workflows. Capabilities include editing field names and positions, hiding fields from donor records, modifying the tab order of screens, and more. 
  • Constituent Tracking: Nurture relationships with donors via phone calls, reminders and events, and target them with specific messages. Gather contact details, primary and secondary addresses, photo, pledge detail and history. Check status as a major donor, monthly donor, and volunteer. 
  • Email and Letter Personalization Send branded gift receipts that are populated with selected donor and gift data. Syncing data with emails and letters ensures every communication is personalized. 
  • Donor Targeting and Filtering: Analyze campaign success rates and segment donor groups using filters. It’s possible to control user access, make mass updates to specific records, fine-tune search results, set alerts, display desired calculations in records and more.  
  • Integrations: Support growth goals via integrations and partnerships across industries such as finance, accounting, auctions, online fundraising, advocacy, volunteer management, e-commerce and more. 
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Key Features

  • Membership Management: Cloud-based secure databases allow administrators to search, update or share membership data with teammates. 
    • Membership Applications: Eliminate paperwork through an automated application process and online payments. Customize forms to include multiple levels, discount codes and membership approvals. 
    • Membership Renewals: Sends automated renewal notifications and invoices, reducing administrative workloads. 
    • Online Member Database: Update membership details in real time, making them accessible for supporters and executives. Import member details from a spreadsheet and customize them accordingly. 
    • Members-Only Pages: Drive engagement by providing member-exclusive content through web pages, blogs and forums, with customizations for specific levels or groups; accessible through a WordPress website as well. 
    • Membership Directory: Create online directories to reach out to customers and help members connect. Set up a searchable public or members-only directory. 
    • Membership Widgets: Embed application forms, directories and event listings directly onto the website. 
  • Website Management: Engage better with customers through professional and mobile-friendly website themes, including layouts for blogs and articles. Build a website from scratch or opt from pre-existing templates and customize with brand logos, colors, texts and images. Integrate widgets and embed calendars, donation forms and membership applications with a code. Update websites leveraging an easy-to-use interface and a drag-and-drop website builder. 
  • Payments: Facilitates quick and secure payments with Level 1 PCI DSS compliance. Offers flexible recurring payment options for donations, membership and registration fees through any device. Streamlines the process through automated database storing and invoice generation, and offers a 360-degree view through centralized and exportable reports. 
  • Event Management: Create comprehensive events coupled with specifications, images and online registration forms, synced to the website calendar. Incorporate coupon codes, additional costs, member-based pricing, first arrival discounts and other organization-specific add-ons to forms. Streamline events by scheduling email send-offs and embedding listings onto the website. 
  • Database Management: Gain greater, instant visibility through automatically updated records that include membership tenure, donations, event check-ins and more. Members can search and edit, look up or add contacts to the database. 
  • Online Store: List products, services and other digital and physical resources through the built-in online store while keeping track of stocks, payments and taxes. Facilitate easy browsing by modifying products, offering exclusive member prices and adding images and descriptions. Cut down manual labor by setting stock limits and automatically marking sold-out products. 
  • Mobile: Manage invoices, record payments, add events, verify registrations and scan QR codes for check-ins using Android and iOS apps. Administrators can manage members and events, approve or reject pending applications, and track unpaid invoices through an admin-specific mobile app. Supporters can interact with the organization, register for events, view event calendars, edit personal information and more using a member-centric app. 
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Tessitura

Is Tessitura really the "suture" for arts and cultural organizations seeking a comprehensive CRM solution?

Tessitura CRM garners a mixed bag of user reviews, reflecting a powerful yet somewhat antiquated platform. Users consistently highlight its robust functionality and customization options as major strengths. For instance, one user praised the software's ability to generate custom visualizations and reports without requiring extensive SQL knowledge. This granular control over data allows organizations to tailor Tessitura to their specific needs, a crucial aspect for managing complex ticketing, fundraising, and marketing operations. However, the software's outdated interface and steep learning curve are recurring criticisms. Users often find themselves needing to defend the software to less tech-savvy colleagues, highlighting a potential barrier to adoption and widespread use within organizations. This dichotomy in user experience suggests that while Tessitura excels in its comprehensive feature set, it might require a significant investment in training and user acclimation.

Overall, Tessitura proves most suitable for larger arts and cultural organizations with the resources to navigate its complexities. Its ability to handle intricate workflows, generate in-depth reports, and provide a centralized platform for constituent data management makes it a valuable tool for streamlining operations and enhancing customer relationships. However, smaller organizations with limited technical expertise might find its learning curve and outdated interface daunting. For these users, exploring alternative CRM solutions with a greater emphasis on user-friendliness might be a more suitable path.

Pros & Cons

  • Centralized Operations: Tessitura excels at consolidating various functions like ticketing, fundraising, and customer data management into a single platform, leading to streamlined operations and a unified view of patron interactions.
  • Data-Driven Insights: The software's robust reporting and analytics capabilities empower users to gain a deeper understanding of their audience, track key performance indicators, and make informed decisions based on comprehensive data analysis.
  • Personalized Engagement: Tessitura enables personalized marketing campaigns and communication strategies by leveraging detailed patron profiles and interaction history, fostering stronger relationships and targeted outreach.
  • Subscription Management: The platform excels in managing subscriptions, offering user-friendly tools for creating, selling, and renewing subscription packages, simplifying a complex process for both staff and patrons.
  • Steep Learning Curve: Tessitura's extensive functionality can be overwhelming for new users, demanding significant time investment for training and onboarding.
  • Outdated User Interface: Some users find the interface outdated and less intuitive compared to modern CRM platforms, potentially impacting user experience and efficiency.
  • Cumbersome Data Management: Tasks like pulling specific data sets or generating custom reports can be complex and time-consuming, requiring advanced knowledge of the system.

Key Features

  • Capacity Controlled Ticketing: Control venue and seat map setup, set exclusive inventory for customers and create an unlimited number of hold codes for internal inventory control, based on users’ security rights. 
  • Information Requests: Log and track customers’ requests for informational materials and fulfill outstanding requests automatically. Use these for targeted marketing efforts and other communications. 
  • Packages and Bundles: Create, manage, renew and upgrade different types of packages and bundles for lectures, special events, daily planning and concerts. Includes combo ticket deals, composite tickets with a single barcode, parking, dining and audio guides in packages, and automatic discounts based on products-in-cart. 
  • Interactive Dashboards: Make strategic business decisions by fetching data from flexible, advanced dashboards, accessible in any web browser. Offers visual analysis using sorting, filtering and drill-down capabilities, along with notifications of milestones and key moments. 
  • Reports: Create customized reports and build personalized dashboards to track KPIs. Integrate relevant third-party data and configure additional data elements for queries and outputs. 
  • Kiosks: Kiosk integration: 
    •  Streamlines visitor arrivals with automated ticket pickup and customer information capture. 
    •  Provides instant access to membership information and benefits through card scan or membership number. 
    •  Allows personalizing EMV-ready and PCI-compliant kiosks with graphics and desired features. 
  • On-Site Customer Service: Enable ticket validation for location-based services and notifications, as well as printed and digital tickets. Alerts for VIP entrance deliver personalized messages on time. 
  • Data Purge: Delete personally identifiable data from the system and review scheduled purges to see warnings for issues such as outstanding payments or upcoming activities. Control permissions for purging, notify third parties of data that’s being purged and review scheduled purges. 
  • Ticket Scanning: Scan traditional, print-at-home and mobile tickets as well as student tags using N-Scan, and manage timed entries. Validates membership, tracks member attendance, shows trends in attendance and benefits usage, and more. 
  • Check-in and Composite Tickets: Scan a single bar code to record attendance and scan group leader’s confirmation to load the order. A single bar code can represent multiple components including exhibits, performances, parking, classes, general admission and more. 
  • Virtual Experience: Expand reach to find prospects and strengthen relationships with local customers. Offer virtual tours and talks, videos or livestreams, and online camps and classes. Determine sales through configurable ticketing and ensure a seamless customer experience using digital content pages and online waiting rooms. 
  • Fundraising: Manage fundraisers, contributions and pledges, with essential tools available on mobile as well. Offers acknowledgment letters, invitation lists, guest tracking and attendance for special fundraising events. Configure payment schedules, funds, campaigns, appeals, donor levels and memberships according to specific needs. 
  • Targeted Marketing: Leverage social media marketing, connect with patrons on digital platforms and target the desired audience efficiently. Monitor efforts to figure out what’s working best, leverage budgets effectively and determine branding. 
  • TN Express Web: Leverage a secure and flexible web purchase path and maximize revenue with targeted upsell. Sell tickets, gift certificates, memberships, class registrations, donations and more. 
  • Retail: Sell products and merchandise directly through the system, using a flexible point-of-sale interface and an integrated shopping cart. Bundle products with tickets and admissions, offer discounts, create packages and configure upsell prompts for online and in-house sales. 
  • Resource Scheduling: Define and manage specific resources and bookings, view entries and assignments, and get an overview of bookings and assignments through comprehensive reports. 
Start Price
$25
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Qgiv

Qgiv appears to be most suitable for small to medium-sized nonprofit organizations seeking an affordable and user-friendly fundraising solution. The platform's intuitive interface and comprehensive feature set make it easy for organizations with limited resources or technical expertise to manage their fundraising efforts effectively. Additionally, Qgiv's focus on customer support and its active user community provide valuable assistance and guidance to users, further enhancing its suitability for organizations that may require additional support.

One of the key strengths of Qgiv, as highlighted by users, is its exceptional customer support. Users consistently praise the responsiveness and helpfulness of the support team, noting that they receive prompt and effective assistance whenever needed. This level of support is particularly crucial for organizations that may not have dedicated IT staff or extensive technical knowledge. Furthermore, Qgiv distinguishes itself through its robust peer-to-peer fundraising capabilities. The platform provides tools and features that enable organizations to effectively engage supporters in fundraising efforts, fostering a sense of community and expanding their reach. This is particularly valuable for organizations that rely on grassroots fundraising and community involvement.

However, some users have mentioned that Qgiv's reporting features could be more comprehensive. While the platform offers basic reporting functionalities, users have expressed a desire for more advanced options and customization capabilities. This aspect is important for organizations that require in-depth data analysis and reporting to track their fundraising progress and make informed decisions. Additionally, while Qgiv offers a range of features, some users have noted that certain functionalities, such as event management, may not be as extensive or as robust as those offered by some competing platforms. This is a significant consideration for organizations that heavily rely on event-based fundraising and require advanced event management tools.

Pros & Cons

  • Simple Donation Forms: Qgiv's forms are praised for their ease of use, allowing donors to quickly complete their contributions without unnecessary complexity. This streamlined approach helps to minimize abandoned donations and improve the overall donor experience.
  • Peer-to-Peer Fundraising Tools: The platform's peer-to-peer fundraising features empower organizations to leverage the networks of their supporters. This functionality allows individuals to create personal fundraising pages and reach out to their contacts, expanding the organization's reach and fundraising potential.
  • Event Management Capabilities: Qgiv simplifies event planning and execution with tools for managing registrations, ticketing, and attendee information. This comprehensive functionality streamlines the event process, allowing organizations to focus on creating a successful and engaging experience for attendees.
  • Variety of Donation Options: Qgiv accommodates diverse donor preferences by offering various donation methods, including credit/debit cards, ACH transfers, and digital wallets. This flexibility ensures that donors can contribute using their preferred payment method, enhancing convenience and accessibility.
  • Limited Customization: Users frequently express frustration with the lack of flexibility in customizing donation forms, event pages, and email templates to align with specific branding or campaign requirements.
  • Reporting Challenges: Generating comprehensive and insightful reports can be cumbersome, often requiring manual data manipulation or exporting to external tools for further analysis.
  • Integrations: While Qgiv offers some integrations, users often find the selection limited, particularly for marketing automation and CRM systems, hindering streamlined workflows.
  • Customer Support: Response times and issue resolution can be inconsistent, leaving users feeling unsupported when encountering technical difficulties or seeking guidance.

Key Features

  • Donation Forms: Invite new supporters and engage existing ones with mobile-friendly forms. Infuse distinct brand details, display images and donation amounts, and edit text through design modules. Customize documents, confirmations, receipts, summaries and more. Offers embedding and multistep or single-step form layouts. 
  • Event Management: Streamline the fundraising process through flexible and easy-to-implement tools. 
    • Registration: Drive outreach by providing multiple registration options, including packages for individuals, families and VIPs. Offer discounts and promo codes. Facilitate online and offline sign-ups through a virtual terminal. 
    • Data Transfer: Run coordinated events through automated data export to donor management tools, emails and CRMs. Remove redundancy by copying annual events and processing registration details and reports in real time. 
    • Donor Engagement: Boost support through personalized communications, virtual invitations, social sharing and simplified donation options. 
  • Reporting: Monitor income generation, compare campaigns, observe donor activities, access valuable insights and more through extensive reports. 
    • Custom Reports: Quickly pull specific reports through saved filters, with options to add, remove and reposition fields. 
    • Intelligent Data Analysis: Measure campaign efficacy by leveraging advanced statistics to track new, existing or lapsed donors, retention rate, lifetime value and one-off and recurring donors. 
    • Donor Summaries: Provide donors with comprehensive summaries of their donations and registrations via email. 
    • Dashboard: Gain valuable, real-time insights on campaigns’ effectiveness and donation modes, total contributions and activities. 
  • Campaign Thermometer: Visualize a campaign’s progress via a live thermometer, embeddable on web pages. 
  • GiftAssist: Allows donors to skip processing fees, ensuring more of the gift amount goes directly to the organization. 
  • Recurring Giving: Guarantee stable revenue streams by asking one-off donors to convert into recurring ones and offering installment plans. 
  • Fundraising Hub: Simplify fundraising by linking donations and registration forms to one page, displaying event progress. 
  • Mobile-Optimized Bidding: Donors can create a list of preferred auction items, set bid limits, bid with a swipe or QR code, receive notifications and view purchased products through the mobile app. Offers app check-ins and saved payment methods for faster processing. 
  • Kiosk: Collect donations at events, meetings, spirit nights and more via handheld kiosks that accept credit and debit card payments. 
Start Price
$0
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Key Features

  • Reporting: Generate and customize standard reports, including donation statements, transaction summaries, donor contribution statements and deposit reports with the amount, status and invoice date. Admins can extract reports based on dates, donors and transactions. Send automated reports of daily, weekly or monthly donation activities to a preferred email. 
  • Forms: Collect information, receive donations, organize and track events, facilitate sign-ups, sell products and more by accessing unlimited online forms purpose-built for churches. Opt for a pre-existing template or create and customize one with images, text and colors. Enable giving or event registration by embedding a generated code into any website. Leverage email notifications to send receipts, thank you messages, alerts upon form submission and more. 
  • Donation Management: Increase donations through multiple options for recurring giving. Accept gifts via debit card, credit card or ACH bank drafts. Donors can choose the amount, frequency and payment method of their gift, schedule via text, app or website, and manage or edit their donations. Send donation reports, make changes to campaigns and edit payment profiles through the dashboard. Churches can enroll in scholarship programs to aid ministry needs. 
  • Integrations: Optimize workflows and manage donations by leveraging integrations with different church management software, including SimpleChurch CRM, FellowShipOne, Shelby, ACS Technologies, PowerChurch, Church Office Online and more. 
  • Mobile App: Supports iOS and Android natively; donors can set up and manage their one-time or recurring donations, and the app will save their information for faster giving. 
  • Funds Management: Create or revise unlimited funds in a consolidated place, select keywords, edit display orders and add sub-funds. Admins can leverage the intuitive interface by editing funds in real time and controlling the listed orders. Create secondary funds for maintenance, seasonal campaigns, summer camps and other needs. 
  • Centralized Admin System: Access crucial data and admin management tools, including invoices, funds, donor information, transaction history and data exports from a unified dashboard. Gain actionable insights through graphs charting monthly trends, recurring contributions and forecasting. 
  • Security: Gain complete data protection and secure financial transactions through Level 1 PCI DSS compliance and 256-bit SSL encryption. Protect data center facilities with card control access systems, camera surveillance and perimeter security, allowing access only to certified employees. 

COMPARE THE BEST Volunteer Management Software

Select up to 2 Products from the list below to compare

 
Product
Score
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
$0.30
Per Donation, 2.9% Flat Rate
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
$299
Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
$45
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
$125
Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
$139
Monthly, Freemium
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
$99
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Still gathering data
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
$8,000
Monthly, Quote-based
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
$25
Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
$0
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android

All Volunteer Management Software (33 found)

Narrow down your solution options easily







X  Clear Filter

Buyer's Guide

Volunteer Management Software Is All About Recruiting, Tracking and Engaging Volunteers 

Volunteer Management Software BG Intro

Volunteers are the heart and soul of fundraising initiatives. They help non-profit organizations (NPOs) achieve their goals. An all-in-one solution that manages, organizes and communicates with your NPO volunteers is the need of the hour. Volunteer management software can enable volunteers and NPOs to work more effectively and efficiently — along the same lines as HR and CRM software.

If you’re looking to implement volunteer management software, this guide can serve as a starting point in your software selection journey. We’ll take you through a general overview of the solution, followed by key benefits and features. Next, we’ll provide some takeaways for comparing and pricing software and shed some light on industry-leading systems. Finally, we’ll set you up with some questions to ask within the organization and vendors to help you make an informed choice.

Executive Summary

  • Volunteer management software helps organizations track and manage their volunteers. Just like CRMs do for customers and HR systems do for employees.
  • Volunteer management systems centralize all volunteer-specific data.
  • It provides automation modules to reduce manual dependency, ensure consistent communication and free up your staff’s time.
  • A comprehensive requirements checklist goes a long way in navigating the software selection process.
What This Guide Covers:

What is Volunteer Management Software?

Volunteer management software is an administrative tool for organizations, mostly nonprofits, that provides optimized volunteer experiences. You can streamline operational tasks like recruitment, training, scheduling and managing volunteers. It provides tracking, skills matching and real-time reporting capabilities for effective communication, coordination and management.

Even though fundraising software provides dedicated volunteer management capabilities, out-and-out volunteer management solutions are more suited for performing volunteer administration and communication-based tasks. These processes include registration, onboarding, applications processing, event scheduling, database maintenance, communicating, time tracking and reporting.

Volunteer Management Categories

Primary Benefits

Along with simplifying day-to-day operational tasks, volunteer management solutions have a lot more to offer. Below, we list some of the primary benefits you can get from implementing the software.

Volunteer Management Software Benefits

Better Volunteer Engagement and Retention

Volunteers play an integral role in boosting your NPO’s initiatives and increasing outreach, attracting more volunteers. You can leverage social media integrations to post volunteering opportunities and reach a larger audience. Volunteers can form a community and stay connected with your organization.

Segmentation capabilities help categorize volunteers based on different parameters. You can send personalized messages to maintain a positive relationship with your volunteers.

Save Time

Like businesses, NPOs need to delegate administrative tasks every day, leading to hurdles in time management. 86% of fundraisers believe technology helps replace manual tasks, allowing them to focus on more important activities, according to a Salesforce report. Volunteer management solutions can help nonprofits save time and effort by automating tasks, workflows and schedules. Sending automated thank-you notes also saves staff time.

Easy Accessibility

Accessing volunteer data on the go comes in handy for NPOs, particularly during campaigns and events. With volunteer management software, you can recruit peers, access volunteer data, run reports and manage operational tasks — you just need an internet connection. Volunteers can also access relevant information like schedules, upcoming events and assignments via your website.

Key Features & Functionality

Volunteer Management Software Features

Scheduling

You can coordinate intricate, interspersed schedules and get a comprehensive view of all upcoming volunteering events via an interface. Shareable and embedded calendars on websites ensure everyone stays on the same page.

Use automated scheduling to accurately match assignments with volunteers’ interests. Most solutions offer mobile schedule management and group scheduling.

Tracking

Keep track of volunteer efforts by tracking time spent on assignments. Pull up individual or group records and set parameters like hours worked and skill sets. You can also monitor volunteer interactions to uncover behavioral patterns and trends.

Communication

Maintain consistent communication with volunteers through built-in email, text and in-app messaging systems. Send sign-up confirmations, event reminders, follow-ups, thank-you messages and more.

Reporting

Gain a complete picture of your campaign’s progress and volunteer efforts through reports. You can generate custom, real-time and data-focused reports and create customizable dashboards.

Most solutions provide downloadable reports, making it easier to share them with relevant stakeholders.

Volunteer Profiles

Build comprehensive volunteer profiles to record volunteer history, activities, skills, interests, personalized notes and other crucial data.

You can save staff time by allowing volunteers to update their profiles and add communication preferences and upcoming volunteering schedules.

Forms

This feature helps NPOs capture information via volunteer applications, sign-ups and surveys.

Create customizable, brand-specific and mobile-optimized forms and embed them on your websites for higher outreach. Some volunteer management solutions also offer templates.

Database Management

Store volunteer data, profiles, programs and other information in a secure, centralized repository. Database management ensures regular contact with individual volunteers and specific groups, making it easier to reach them in the hour of need. For example, you can contact members who took part in events last year to participate again. It also provides data filtering and sorting modules for quick access.

Integrations

Most volunteer management systems integrate with donor management platforms, nonprofit CRMs, email marketing solutions, event management systems and communication tools.

Integrate with social media platforms like Twitter, Facebook and Instagram to share updates and events. Some solutions also come with background check integration to assist you in screening volunteers and ensure documentation compliance.

Software Comparison Strategy

Undoubtedly, volunteers play a vital role in nonprofits, and their importance is increasing manifold. The value of volunteer time is $28.54 per hour. Therefore, selecting the right volunteer management software is crucial to your NPO’s growth. Several factors come into play when deciding on the most appropriate solution for your organization.

To start with, we recommend asking around and consulting your peers. Ask them if they have implemented volunteer management software and its impact on productivity and fund generation. You should also check what software other NPOs of your size are incorporating.

Next, prepare a requirements checklist of must-have and nice-to-have features to narrow down your search. Finally, we suggest testing shortlisted versions by opting for free trials and requesting demos.

Cost & Pricing Considerations

One size doesn’t fit all, and the same goes for your software’s pricing plans. It will most likely depend on your organization’s size, preferred deployment mode and unique requirements.

Most vendors offer flexible pricing plans that differ according to the variables mentioned above. You can purchase basic packages on a monthly or yearly basis. Premium packages have a higher price ceiling as they come with advanced features like website management, event management, campaign customizations and more.

Make sure you take hidden costs into account — support, training and migration charges and add-on expenses.

Most Popular Volunteer Management Software

An ideal volunteer management software can boost your NPO’s efficiency by organizing and managing the volunteer pool. While we’d love to hand you a solution that fits your need to the T, sadly, it doesn’t work like that. However, a list of the most popular systems in the market can help you get a broader sense of what to expect from the platform.

Givelify

With over 45,000 verified reviews and one million downloads, Givelify is an online donation platform that helps nonprofits raise funds. A centralized donor base enables you to keep track of active, inactive and recurring donors and volunteers.

It simplifies the donation process by integrating with payment processors and church management solutions. Other capabilities include goal setting, customizations, multilingual content, campaign creation and branding.

Givelify

Donation Management Dashboard on Givelify.

Donorbox

Donorbox is an online donation system used by nonprofits, medical fraternities, political organizations, social impact groups and faith-based communities. You can set up recurring donations to create a constant revenue stream. Admins can create and share donation forms via dashboards. It also provides text-to-give, website management, custom pop-ups, crowdfunding and SSL/TLS encryption capabilities.

Donorbox

Embed Donation Form on Donorbox.

Wild Apricot

Wild Apricot is a cloud-based solution that offers membership management services. A centralized database ensures all volunteer records are accessible. You can quickly update, pull data and share membership information with other team members.

Simplify administrative tasks like registration and scheduling through automation. It also provides website and event management features, integrations, an online store and a mobile app.

Wild Apricot

Advanced Search on Wild Apricot.

 

 

Questions to Ask

Use these questions as a starting point for internal dialogue:

  • What are our budgetary restraints?
  • Are our manual processes time-consuming?
  • Will our existing systems integrate with the solution?
  • Do we need a solution with reporting and analytical modules?
  • How many employees will use the software?

Volunteer Management Software Key Questions

Use these questions to initiate a conversation with vendors:

  • Can the solution transfer data easily?
  • Does it offer encryption and ensure security compliance?
  • Does the vendor provide any additional support and staff training?
  • Do they provide migration and implementation services?
  • Is the solution suitable for our organization’s size?
  • Can the software be scaled or customized?
  • Which features are must-have and could-have?
  • Is there a self-service portal available?
  • Will the solution enable us to create volunteer profiles and segment data?
  • Does it have recruitment and follow-through capabilities?
  • Does it provide a pre-existing library for specific form templates?

In Conclusion

Volunteer management software is highly beneficial for NPOs to organize, schedule and mobilize volunteers for events. Investing in the right system is a major step that requires a great deal of planning, internal dialogue and research. Hopefully, this guide will take some burden out of your software selection process and help you find the right solution.

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
Manogna Matta was a Technical Content Writer at SelectHub who delivered content for CRM, mental health, marketing and fundraising. An alum of the University of Hyderabad, Manogna did Communication and Psychology courses in her B.A. and M.A. She's also an avid coin collector and a fashion enthusiast. When not typing away on the keyboard, Manogna plays mother hen to her tiny birds, watches sitcoms and makes bad-quality dad jokes.
Technical Research By Joan Akash
Senior Analyst
Joan Akash, a Senior Research Analyst at SelectHub, holds a Post-Graduate Diploma in Management with a specialization in Marketing. Her expertise as a researcher and reviewer spans diverse software categories, including Project Management, Customer Relationship Management, Live Chat, and Help Desk. Beyond her professional pursuits, Joan is spiritually driven, with a passion for teaching children and a penchant for reading biblical blogs and crafting poetry.
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
Edited By Pooja Verma
Content Editor
Pooja Verma is a Content Editor and Senior Market Analyst at SelectHub, who writes and edits content for endpoint security, legal, CRM, fundraising software, eCommerce, and mental health software. She earned a literature degree from Miranda House, DU and also holds Master’s in Journalism from Symbiosis Institute of Media and Communication in India. In her free time, you can spot her reading a book or binge-watching the latest web series and movies.